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Mobile Tune
504 SE Rose St, Roseburg, OR 97470, United States
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Mobile Tune
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Wi
Review №1

Came in from Crater Lake on Labor Day weekend Saturday morning with a misfire. The folks squeezed me in and tried their best to get it fixed. Recurrent issue Ive been having, I told them the problem. Turned out to be more than just that, so no foul on Jim the mechanic. But Jim was knowledgeable and was able to give me some good insight into trying to stop this from happening again.I didnt get the name of the guy at the counter but super friendly and sympathetic.

Ro
Review №2

I would rather use Mobile Tune than any other vehicle service company. They are always friendly and they do a superb job every time.

Ke
Review №3

Mobile Tune saved my bacon! My family experienced car trouble right before a family trip, and they were able to get us in that same day with repairs completed the following day. The staff was super friendly, extremely helpful, and willing to go above and beyond for their customers! Very impressive! I will be coming back to Mobile Tune!

Ma
Review №4

They provide emergency service and were Johnny on the spot for me right when I needed it. They even provide rental cars! Talk to Charlie or Dave theyll get you back on the road asap!

Er
Review №5

Great shop, very friendly and knowledgeable staff. I had the oil change done on my class A motor home. Not many shops do that, great job mobile tune 😎

Mi
Review №6

The place is great. The technicians really care about the guests and always go the extra mile.

Ev
Review №7

Great costumer service and they do their job

Sh
Review №8

Wont take anything here.guy at counter was rude..took forever to answer a simple question...wow...

Di
Review №9

Mechanic stole my jelwery

Ry
Review №10

Fantastic Auto Shop, can come to you if needed. Staff is very friendly and knowledgeable.

Sh
Review №11

Ken at Mobile Tune really helped us out when we were in a very stressful situation. We were doing an 8 hour drive home when our car suddenly broke down. We were still 3 hours away from home and we called AAA to get roadside assistance. Luckily, Allen from Walt’s Towing helped us out and called Ken at 8 PM to see if he’d be willing to open his shop and do an after hours repair on our car. Ken agreed, and called his former mechanic (Tyler at Mobile Maverick Fleet) to come work on our car and within minutes he came down to open his shop. Ken and Tyler were so helpful, did a great job fixing our car, and the cost was very reasonable especially considering the repair was after hours. Our car sounds better than it has in months! We really are so grateful to Ken and Tyler and would highly recommend their services! Thank you!

Ni
Review №12

My friend had his car there and it was never worked on even after a month they went through his personal belongings

Mi
Review №13

They take good care of your car.

Jo
Review №14

They offer rental cars without the hastle of dealing with a large corporation

Mi
Review №15

Needed work on a 1971 Mustang. One place I tried didnt know how to do it. Another didnt even want to try. I called Mobile Tune. I went in the next day. They gave me an estimate and had me come in the next day. Fixed me up. Did the job. It looks Great. Price was very reasonable. I recommend this place if you need car worked on.

Ty
Review №16

Great service, friendly staff and good prices. If you are vehicle illiterate, such as myself, they will not take advantage of it.

Ro
Review №17

Took my car in for a few repairs and they are very professional and reasonably priced!After going there I will always take my car in for repairs there and if you are in the roseburg area they are my number one choice.Thank you again!

Di
Review №18

Full service auto repair. They even have rentals if needed plus they have great used cars for sale there...

He
Review №19

Excellent, knowledgeable service. Towed in after roadside breakdown in our RV. Mgr offered to let us stay there in our rig instead of hotel if overnight stay would be necessary!Efficiently found cause of breakdown, very reasonable cost. Tech stayed after shop hours to finish our job so we could get back on the road same day. Gave good suggestions about other services needed.If ya gotta break down, this is the place to get fixed!

S.
Review №20

One of the best kept secrets in Roseburg!!! Dont let the unassuming facility fool you. Friendly service staff, knowledgeable and honest technicians, and reasonably priced. Theyll give you a lift to and from work or home while your vehicle is being worked on and in some cases, if available, even provide a loaner/rental car. Theyve never tried to find something wrong with my vehicles. If I think something needs fixed and it doesnt, theyll let me know; or if it can wait. Love their Mobile Service too. A real time and money saver. Took less time and money to get me back up and running than if I had the vehicle towed to some place for repairs - twice now, with two different vehicles. Theyre also AAA Certified; which, as a member, gets me a discount. And they operate longer hours, making it more convenient to fit my schedule. Absolutely love this place.

Sa
Review №21

Fixed my car in a jiffy, right after the snow storm! Plus I got a triple A discount. Don’t forget to ask about the triple A discount if you have triple A. I forgot to, and they ended up kindly writing me a check after the fact. Would highly recommend this place, they fixed the problem and were honest with me about what was going on, so I could pick and choose what I wanted to have done, with my budget. Ps: Very cool 😎 old school cars in the lobby.

ed
Review №22

Very professional and helpful

Je
Review №23

This is a great place to get your vehicle serviced! Staff was very friendly and understanding. Our van/RV broke down and we were far from home. They got it diagnosed and fixed asap! Highly recommend

Co
Review №24

Mobil Tune has always done a great job for me. They are very good people.

Li
Review №25

Good selection of vehicle and equipment options.

Al
Review №26

Good, honest, professional service

Aa
Review №27

A Honest, hard working crew is what to expect here at Mobil Tune. Their staff is super friendly and helped us with multiple car rentals and talk about fast. 10 minutes from walking in we were driving away in our rental. Stop in and see these folks if you hate the normal runaround, red tape and hassle you get anywhere else.

An
Review №28

What a great place to have your car worked on. The prices are fair and the service is the best I have ever seen. They are about taking care of the customer and getting the job done right. I would recommend Mobile Tune to anyone.

ro
Review №29

Honest and reliable

Aa
Review №30

Great customer service. Very attentive to customer needs

Je
Review №31

We are from Salem. My sons truck wouldnt start at the gas pump in Roseburg. Steve came out on a Saturday, got it started and took it to the shop to make sure he wouldnt have any other problems. All for $120. Its reassuring to know there are people like Steve and Mobile Tune that you can still trust today.

.Q
Review №32

Excellence!!--

Ph
Review №33

Very friendly staff, only needed some air in my tires and they were very helpful and didnt mind at all. Will definitely go back if ever having car trouble.

LI
Review №34

Great customer service and Mechanics. They explained what was going on with my vehicle in a way I understood and had me back on the road in a very timely manner. Overall Im a satisfied customer!!!

St
Review №35

I had to take my truck in for repairs and so needed to rent a vehicle. The folks at Mobile Tune were pleasant, helpful, and professional. Most reasonable rental prices in Roseburg!

Pa
Review №36

Some what ok

J
Review №37

The real crooks are those who steal from their own customers. Mobile Tunes tried to convince me that my car repair would cost $500. They wanted me to buy parts for the repair that in reality were all in great condition. I went to the Texaco station on Stephens and the repair totaled $125.

Wa
Review №38

Awesome place I was looking for a rental car on google and found out mobile tune had rentals available ! Much better experience for my son than enterprise.Thank you mobile tune

Al
Review №39

Customer service was great!!! Was worried that the issue was going to be a major fix. They found that the issue was a simple brake issue. They were very honest, and the mechanic talked to me personally. I just moved from out of state so was really worried about what shop to take it to. Found my shop!

Su
Review №40

Such experienced mechanics. Thank you for taking such great care of your customers. Love that you are a NAPA AutoCare center and can offer us Peace of Mind Warranty- No matter where I travel across the country you will guarantee your work for 24 months/24,000 miles! Thanks Carolina for our great customer service!

Sh
Review №41

Dave was awesome to work with and has done a great job coming on board with mobile tune ! Our family has had work done at mobile tune for over 30 years

He
Review №42

I had needed a repair desperate to be done about 2 years ago. pump and starter had to be replaced. The place fixed the car up that I had but also put just water into the radiator versus antifreeze. I didnt even realize this until 2 months later. I even had to pay extra for another diagnosis on the car to deal with the starter that was replaced for the 3rd time! Not too long after I got the car back I was having some really weird car issues that I never had before. We just didnt have the money to find out what was wrong but we did figure out it had to be electrical. A mechanic who was not associated to any repair shop and was about to move out of town wanted to do a good deed for a family in need and offered to take a look for us on the car. The mechanic found out that wires were cut under the car engine area. I asked the mechanic how could this even happen, even asked the mechanic could this be part the repair that was done to the car which he said no possible way it had anything to do with the repair. However the cut was recent and could only be done by someone who was under the car and had the car lifted in order to get to the wiring. He warned me that some mechanics are shady and cut things or mess things up in order for the person to come back to get more repairs and pay out more money. The mechanic told me that I was very lucky things could of been much worse then what was going on because the cut wires was causing the car to stall out and could of easily started a engine fire due to where the wires that was cut was located. I was personally shocked and disturbed by this deeply. The mechanic was more than happy to fix it up as best as he could without the car being lifted at a mechanic shop. I was very thankful to this guy for helping out our family and keeping my family safe from a potentially dangerous situation. I dont own the car anymore but it still bothers me on what happened to me at this place. I will never take any vehicle to this location just on what had happened to my previous car. I have heard a mix of good and bad stories about this location and thought I would give this place a try. It was kind of short notice to us on this repair shop due to the urgency but never again will I ever make that mistake again.

Ka
Review №43

Fast lockout service

Ch
Review №44

Great car rentals. Very nice customer service.

Ma
Review №45

I can only thank you for the Roadside service you provided. If it wasnt for you I would have stayed there for ages to rot. My car overheated and it broke down with no water around. I stopped a car to give me a number of a roadside service and I got you. you literally saved me. From your shop I was able to pick a rental to get back home! Thank you for everything.

Jo
Review №46

Excellent and reputableHave been one of the longest standing businesses in RoseburgGreat work and great familyWould highly recommend

Tr
Review №47

They wanted to know the engine size to get an estimate. a company that needs that is stupid. They just only need the name make and model of the car to get an estimate.

Te
Review №48

Work great on my car

JT
Review №49

Had my car in for an oil change and they told me I needed brakes, that I needed them soon and that they were only at 20% . Just happened to have my car in another shop and had them do a brake inspection. Guess what? Brakes were fine and had lots of life left in them. I despise that kind of predatory auto shop, keep them coming back for needless repairs mentality and I will not be back.

Ho
Review №50

Take my car in for one thing, they call and tell me its something else and have me stop in to talk about options and show & tell about the repair job....I love that, and they listen to your concerns.

Je
Review №51

Love everything about this shop if I could I would give 7/5 stars!!!

Me
Review №52

They were nice enough but the car was dead

Sa
Review №53

A great place to get your car fixed

RA
Review №54

Hook me up with a rental car cheap and hassle free

kr
Review №55

They had my back in a tough situation

Ma
Review №56

Updated. They didnt do what they were supposed to do. We paid a lot and our eight still had they same problems. Which they had previously owned. We also found out that the engine check light was disconnected. We will never go back.

J
Review №57

Took 3 days to diagnose, but didnt charge much for diagnostic.

Ri
Review №58

Fantastic service and transmission repair

Ni
Review №59

Great friendly service.

Da
Review №60

They do good work

Ji
Review №61

I may purchase a car from these guys!

Ch
Review №62

Great

Jo
Review №63

Great service

Ba
Review №64

Ok

Ch
Review №65

Good service

Te
Review №66

Liars and cheats!

Information
14 Photos
66 Comments
4.2 Rating
  • Address:504 SE Rose St, Roseburg, OR 97470, United States
  • Site:https://mobiletuneautorepair.com/
  • Phone:+1 541-672-0622
Categories
  • Auto repair shop
  • Auto parts store
  • Auto tune up service
  • Brake shop
  • Car leasing service
  • Car rental agency
  • Oil change service
  • Tune up supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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