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Honda Cars of Rockwall
1550 E I-30 Frontage Rd, Rockwall, TX 75087, United States
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Honda Cars of Rockwall
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Ju
Review №1

We found quality vehicles at fair prices (especially after some negotiation). Alan, was thoughtful and patient in his approach as a salesman. He was not pushy or impatient. The purchase experience was good. They wash, detail, and fill the gas tank on vehicles you purchase which is a nice touch.The employees we worked with spoke highly of management and ownership (thats unusual in my experience). I believe this is a quality place to buy a car.

Al
Review №2

Love it!!!! Thank you so much for making our purchased experience so wonderful. Highly recommended. We sure did make the right decision to go there.

Ma
Review №3

We had a great experience with our salesman, Scott. Called most of the Honda dealers in the Metroplex, looking for a particular model, trim and color, and came up empty (understandable, in the midst of the current vehicle shortage) till I spoke with Scott. He was able to reserve a car that was still in the factory for us, and we took possession of it less than three weeks later. Scott is a super helpful, friendly, no-nonsense kind of guy, and one of only a couple of salespeople I spoke with during our search but I actually felt really good about doing business with. I highly recommend him! Justin, our finance guy, was also great!

Ta
Review №4

I appreciate they were timely, washed my car and did not pressure me with up selling anything. I was made aware of a recall but they were too busy to take care of it so I have to go back. It would be a nice if they allowed time within their servicing appointments to take care of everything at one time. Especially when you make the appointment a head of time you would think they would already know of the recall. I was not aware until they told me.

Ji
Review №5

I’m always greeted by a very professional and friendly staff. Great service I’d recommend to anyone. Rusty is great, he made my business feel valued for sure.

Bl
Review №6

My first visit here was Amazing! Armando whom is the greater is very friendly. He also guided me and answered some of my questions. I then waited about 2 min for the dealer to show up.He (forgot his name sorry ) was also very friendly and knowledgeable about everything that was going on with my civic. I waited about 35 min for oil change + other services. They even washed my civic. Very generous of them. I am a very satisfied customer. Definitely Recommend them!!

Ca
Review №7

Christian Tunnell is the most knowledgeable, kind, caring mechanic ever. Always come here because Christian knows how to take care of his people! Thank you, Christian.

Ma
Review №8

From the moment that I made the call and connected with Marvin, the customer service was above and beyond what I expected.The vehicle that I wanted to test drive was waiting for me when I arrived, no standing around aimlessly waiting for someone to assist me.When I decided to move forward with the deal, the process moved like a well oiled machine, and before I knew it, I was in the office of the Finance Manager- Oliver.Oliver took the meaning of “ Customer care” to another level, after all of the paperwork was done, he actually took the time to show me how to remove, store and attach the Targa Top on my Stingray!I would recommend anyone to Honda Cars of Rockwall!

Da
Review №9

Great service. Third Honda we have bought from them and continue going back because of the service. Friendly and work hard to keep my Honda’s running well.

P.
Review №10

I was a first time car buyer and had only went to one previous dealership before coming to Honda Rockwall. I cannot speak highly enough of how great the experience was. Glenn was the best sales rep ever. He made sure that I left with my dream car. In addition, they got me the car of my dreams at a great price. We have already said that we will buy our next car from here and from Glenn specifically.

Ca
Review №11

Two words. MARVIN ELLIS! After 2 Honda dealerships said it can’t be done (1 in which I was a loyal customer since 2015). Spoke to Marvin and had very tight budget and wanted to upgrade to a Pilot. He made it happen and it was quick, easy and wonderful customer service. Found my new Honda home!

Ka
Review №12

Good to see a lot of customers being treated so well. Unfortunately I had a upside down experience with Honda Rockwall. I went there Saturday for a car and after spending about couple hours I signed for a car. The car was a 2021 Honda Accord 2 miles on it but AC wasn’t cooling. I bring that to the Sales representative attention and he said since it’s Saturday it will be fixed by Monday and started processing finance paperwork. Since Monday morning he is being very unprofessional giving me times that the car will be ready soon and the car is not ready yet until Wednesday. Finally I decided to text him that way I have proof of how they keep changing their delivery time. Now they are saying they cannot figure out what is wrong with the car which is totally unacceptable. I tried calling them but lately they stop answering my call and the operator kept a message from me that someone will get back to me.I don’t understand how Honda Rockwall can make me sign for a car take down payment and cannot figure out what is wrong with the car. What type of New car are they selling which they cannot fix before giving delivery to customers?I would recommend everyone do not make any deposit until you get your car and be careful dealing with those people. I have a feeling that they make me buy all the additional warranty and use those warranty to fix the car which they should fix themselves before selling.I hope this message will come to someone’s attention and I can get better assistance

MM
Review №13

Great car buying experience. Glen in sales was great. Bryce in finance was easy to work with and quick. It was nice and didnt take all day. Every person I met was nice and polite. Dealership was clean. Will definitely do business here again.

Ka
Review №14

This location is amazing! Even my children love getting the car worked on, (oil change) my almost 3yo said she likes the toys and my 5yo says he likes the snacks. All employees encountered are always cheerful and very nice.

Cr
Review №15

Had a really pleasant experience with this dealership! This dealership is friendly and welcoming. There are refreshments in the waiting area along with comfortable chairs.Also, Glenn, my salesman, is awesome! Highly recommended this salesman. He really worked with me on the price of my new auto. I cant not say enough nice things about this salesman. Also, Oliver in the business office is awesome. He was so welcoming and was very knowledgeable about all my questions. Highly recommend this dealership!

Ta
Review №16

I was greeted by Jim Bywater, who made me feel comfortable because he actually listened to me. After we discussed what I was looking for, he went outside and drove up in the vehicle he thought best fit my description and he was Spot On!Justin in Finance was just as Awesome!Trustworthy and Friendly!

El
Review №17

Negotiated sale over the phone which helped me out tremendously. Finance department was very patient in answering all of my questions - and I had a lot of them! Took time to explain all the features even after the sale was made. Very good experience!

Am
Review №18

I would recommend Honda of Rockwall to my friends and family. Thank you so much for your teamwork Jannet, Jaclyn, Brandon, Leo and the rest of the Team there. I greatly appreciate all the hard work and effort to make my recent purchase successful. Totally love my new CR-V SE. To God be the Glory. Thanks for everything.

Ta
Review №19

My car was serviced for an oil change Monday 10/25/21 and the manager took care of everything. It was fast and the staff was friendly, as always.

To
Review №20

The salesmen are very friendly, responsive and knowledgeable. They treated me like a family. It was the first time I shopped a car online. I got a resonably good deal from Lithia Motors, especially in this crazy market today. I strongly recommend Lithia Motor and Honda Cars of Rockwall to anyone.

Je
Review №21

Everything was great. The service consultant was personable and attentive to my requested service needs. Honda Cars of Rockwall had a comfortable, spacious waiting area with plenty of seating for all those waiting for their car. Servicing of my car as performed quickly and professionally. No complaints.

Re
Review №22

We have always been Toyota family, ha downed 4 Toyota models, this time we wanted to try Honda.We have worked with Janet Gonzalez, it’s been a smooth way, she did every possible thing for us, we have gone to other Honda dealerships last weekend not so happy with them, we wanted to try Rockwall Honda dealership after speaking to Janet, this is little far from Our place. We have been very happy we went there, Janet was so good, showed us all features at test drive. We went for odyssey but ended up buying pilot, Janet was with us from 12 noon to 9:30 pm until we left. Manager is also very good. I would only go to this dealership for my future cars too, I would recommend them for all friends and family in DFW area.

Br
Review №23

I really do not like writing negative reviews, but I am deeply disappointed with the service I did not receive from Honda Cars of Rockwall. I purchased a 2020 Ridgeline from Lute Riley Honda in May of 2020. At that time, I purchased the road hazard warranty on my tires. On October 7th, I picked up a nail in my sidewall. Honda Cars of Rockwall is closer to my home. I set up an appointment on October 8th to have the tire replaced. I meet with Nigel who informed me that they do not stock the Firestone tires and He would order them and call me when it came in.I was on vacation until October 17th. I did not receive any calls from Nigel or Honda Cars of Rockwall. I called them on October 18th and was told them would call me back. I called again on October 19th and again I was told they would call me back. I went to the dealership on October 19th to speak to Nigel in person. He was on lunch and another service writer took my number and again said they would call me back. On the 21st I called and finally spoke to Nigel. He said the tire still had not come in and he ordered it on Saturday. I found this strange since I was in on the 8th of October. He should have ordered the tire on the 8th not the 16th.One call to Lute Riley on October 22nd and they had the tire in stock. They said come in before 6pm and we will have it fixed today. I called Nigel back and informed him that Lute Riley would handle the job and thanked him for his time. I went to Lute Riley and experienced exceptional customer service. Not only did they replace tire, they also cleaned my vehicle. I have no plans to ever return to Honda Cars of Rockwall.

st
Review №24

Michael took excellent care of my vehicle. My car had a large amount of dirt and dust and he made sure to get it clean after my tire rotation and oil change. He kept me updated during the appointment and came to where I was sitting to explain the process and where we were with the service. It was a pleasant experience. He also went above and beyond by checking the price of a part for me and actually calling me back to tell me.

Ph
Review №25

When shopping price was a big concern and inventory was not low at Honda like the other dealerships in the area due to chip delays. I purchased the exact same car I previously owned and love.The Pilot seats my family while very secure and gets great gas mileage while looking stylish for my Granny Mobile.They did beat my credit Union rate by 2 points❤️❤️❤️

Mi
Review №26

Highly recommend Jaclyn in sales! She was SO nice and down to earth. Made the car buying experience so much less stressful than what Ive experienced in the past.

Je
Review №27

Good experience besides the dealership trying to mark the car up twice due to market trends. Our sales guy jake was awesome though and very helpful.

Bl
Review №28

I love my service manager, Rusty Boles! He is personable and he takes care of my service needs. He doesn’t try to sell me on something I don’t need. He’s honest and trustworthy!!!! I love going there and having my Honda CRV serviced there!!!!

Je
Review №29

I receive excellent customer service and thorough car inspections/service through Honda Cars of Rockwall.

Be
Review №30

The staff is always extremely friendly, helpful and kind. The waiting area is nice. It has complimentary water & I think coffee. I love that they come out periodically to tell me how much longer it will be. And they give my car a very good (much needed) wash. I will always return here for service.

Ni
Review №31

Best car buying/leasing experience I’ve ever had. I was able to agree to terms with Tanner (who took an issue I was having and seamlessly turned the entire situation around) before stepping foot in the dealership. Jim continued the great service/made sure the terms were correct and Bryce did a great job closing it up. I wouldn’t recommend bringing kids during this process, but even they felt comfortable at the dealership. Great job guys!

Ja
Review №32

I am a first time Honda buyer, and my experience at Honda Cars of Rockwell was amazing. Everyone was very professional, courteous and didn’t apply any pressure throughout the entire process. I will definitely be returning and will refer others. Thanks so much for making my first experience one I will gladly remember always!!

Ma
Review №33

If you are going to this location & need any service done I highly recommend asking for Jose Hernandez. Very knowledgeable & will explain in detail all the services needed.. if needed any..Very friendly guy & honest. Hard to find at dealerships.. great experience overall 👍🏽

He
Review №34

Great service! Staff is very professional and knowledgeable.

Jo
Review №35

Met my 84 yo mom there to get new brakes on her CRV. Christian met us in the service drive and answered our questions and had someone look at the car right away. He was friendly, informative and seemed genuinely interested in making sure we were taken care of. The car was ready when promised. The entire experience was effortless and Honda of Rockwall will get all of her service business in the future. We were incredibly pleased.

Ji
Review №36

Our sales representative, Kelly Renee, and our Finance Manager, Justin, were great with their communications and in providing information and explanations during our sales process.The sales process was very easy, with emails and phone calls. We were very excited to pick up our car shortly thereafter and are enjoying our brand new Accord.

Ke
Review №37

Excellent service, genuine concern from the Sales Manger J. Watson to our sales person Kirk Youst... very professional. We appreciated how the whole staff ... to include the finance manager. made us feel the importance of the personal touch. Thanks to the way we were handled, I will highly recommend your dealership.Thanks again!

An
Review №38

Very quick service, he was great at telling me what needed to be done and answered all my questions without hesitation. He knew exactly what he was doing and my experience with this place has never been terrible great team and great service!

ro
Review №39

Customer service isnt all that great. With saying that I need to go a little deeper. Out of all the car dealerships I have worked with I got to say that Honda of Rockwall is a great place to buy a car. They really do care about you and what you are buying. I lost my wallet and these folks really did go beyond to find my wallet. Havent found it but it isnt because of not looking. All the guys I deal with made me feel like they really did care. I have nothing bad to say about this place. love this place.

E
Review №40

This was my first time getting my car serviced here and the customer service was extraordinary. Rusty was the associate who help me and took really good care of me after explaining my situation and how I had my appointment switched to an earlier time. I am definitely satisfied and will definitely be coming back.

em
Review №41

Honda Cars of Rockwall takes care of me every single time I go. There’s hasn’t been one incident in which I’ve been disappointed in my visits. Christian is a phenomenal advisor and gives 100% customer service every time. Highly recommend.

He
Review №42

This dealership is beautiful and comforting. Very modern with lots of space. Get this; Layla drove to my place of business in Plano in the car I wanted and allowed me to test drive it. She had me all set up and ready to roll when I arrived at the dealership the following day. She was professional but also fun to work with. She answered every question I had. She truly went above and beyond. I would have already been impressed by her work ethic and customer service but I was extremely impressed because I had already been to Carmax to look at the same car. I would say they were less than helpful and were not eager to take my money. But I’ll save those details for *their review. So needless to say Layla was a breath of fresh air and we connected like old friends. I can’t wait to do business with her again. Ask for her! She keeps it light and tells it like it is. No BS. No schmoozing. But she will “wow” you and more than anything, she will HELP you. She’s a great asset to this company.Leopoldo (Leo) in finance also went above and beyond to accommodate me and the specific needs I have in my new car. I was very surprised with him. Finance guys have usually been a bit dry and condescending in my experience. He was so charming but honest and I walked away with ZERO regret or buyers remorse.My car is so cute and I can’t help but think of Layla and Leo and smile when I drive it.Thank you for treating me like family. I hope you both have so much success there at Honda Cars of Rockwall!

Ma
Review №43

I got my first car here in 2017 and they keep me coming back. I originally got a 2018 Civic and recently upgraded to a 2021. I absolutely love my car and working with the guys, they make sure you’re taken care of.

Ju
Review №44

Having my oil change and tires rotated went easier than imagined. They took great care of me and my car. My service technician kept me updated throughout the process. Finished it all off with a nice car wash and sent me on my way.

Li
Review №45

The sales process when very smoothly and there was no high pressure to purchase. Our sales representative Pete was informative and honest in his approach to customer service. We look forward to doing business with Honda of Rockwall for years to come.

As
Review №46

First time having a Honda but this is by far the most amazing AMAZING dealership and workers! Especially Art Sanders who was an amazing help for me to car in the price range I was looking for, I’m in LOVE with the car I have! Clean inside and very respectful Would definitely recommend!

R
Review №47

We had the best experience at this dealership yesterday. We were there to purchase a used Ford Focus for my elderly Mom. Glenn was our sales rep and Oliver was our Finance Rep. They were very professional, nice and didn’t put any pressure on us at all. They made the car buying experience a memorable one. In fact, I was so impressed with them and this dealership that I may end up trading in my Jeep Grand Cherokee for a Honda in the future. Thank you Rockwall of Honda for employing such outstanding employees like Glenn and Oliver! Because of them, you will get more business from me and I will recommend this dealership to others. Update: Also, John Frazier is the dealership’s Manager. When we had some issues with our purchase, he was very responsive, friendly and professional in addressing the issues with the car right away. He made it right and that’s why they will absolutely be getting our business again.

Li
Review №48

Service is always with a genuine smile. No pushy service sales. Christian always takes good care of us and sees to it that things are done correctly.

Ja
Review №49

Great experience. Looking forward to seeing how the follow up on my remaining items will be, but so far great experience. Low pressure, great team, and eager to answer questions as needed. Pretty darn happy to be sure.

Va
Review №50

I’ve dealt with several dealerships, and yes I know all about the ones that are like hyenas preying people and trying to get the most out of your pocket. All I can say about this dealership is wow. I got a Certified Honda here and 1 year later I got an issue with a paint job they did on 1 door because I got picky when I got it and didn’t like a chip that was touched up and they accepted to repaint the door. Well, long story short they stood up and showed up and covered my issue and not only that, when I left the car with them they not only took care of the issue, my maintenance sensor was on and they did a courtesy oil change. I picked up my car and paid zero. All this, after 1 year of my purchase! THAT folks is what I call a darn great customer service. Kuddos to all the folks at service dept., Christian and Michael have been amazing. I feel very confident saying I recommend this dealership! 👍👍👍

Da
Review №51

Most of the transaction went smoothly and the part of the paperwork that didnt was handled quickly and efficiently without any stress on my part. Definitely a great experience.

Da
Review №52

Recall over a full issue…. Took a bit of work to get the ‘fuel smell’ out of the car. Dealership quickly worked the issue. Well done!

Ji
Review №53

My wife and I had been looking on line at CR-V and RAV4 and decided to see a dealer to test drive some cars. We ended up in Rockwall where Allen met us and began the process of showing us a CR-V. He answered our questions then test drove one. We decided to purchase and struck a deal. We picked up the vehicle the following day. We really appreciate the service from Allen and the finance mgr. Oliver

Bi
Review №54

Glenn was awesome and professional. Im a few months away from purchase but i will never work with anyone other than glenn again!! Top notch professional

Jo
Review №55

This is hands down the most unprofessional dealership in TEXAS. They have the worst customer service imaginable. Have lied to us several times, mislead us in numerous ways and are totally unreliable. We purchased a Toyota from them and they treat us terribly compared to those who bought a Honda. If surrendering my car made sense financially I would do it simply to avoid dealing with this establishment! DO NOT CAR SHOP HERE! I’m trying to save you the headache and money!!

Ja
Review №56

This dealership is AMAZING! Their customer service is top-notch and their employees are super friendly and easy to work with!

Ca
Review №57

Gave me an honest recommendation on maintenance! Nigel my service advisor was extremely helpful! Got my car in and out quickly!

Pa
Review №58

Christian in the service department went above and beyond to handle my parts order and made sure that installation & service were efficient and correct! He really made my Honda experience a wonderful one with his customer service skills! Thank you Christian for taking such great care with my Fit!

Be
Review №59

Such a sweet relief to come to this dealership. Connor was more than happy to help me figure out exactly what I needed to order. Not only did Connor take care of my parts order with the upmost professionalism, he personally reached out to the service department to have my car scheduled to get serviced on due to my concerns. My service appointment was quick and flawless thanks to Christian. I greatly appreciate the service team for going ahead and knocking out my state inspection that’s I’ve been dreading to do as well. I couldn’t be happier with my experience and will definitely be back around when I’m ready to trade my civic in.

An
Review №60

Service Department Attendant was terrific!! I was dreading bringing my car in for routine service and oil change due to past negative experience with this dealership. My services on Friday July 30,2021 to my 2020 Accord were spectacular. The attendant who helped me explained all the services needed according to need and milage of my vehicle, as well as giving me a timeframe of how long it would take. Checked on safety alerts and checked in with me twice in the lobby to keep me updated on time until completion on the Oil change and preventive maintenance. Upon payment of my bill presented me with a discount to be applied to my final bill..Great job and Kudos to all involved in the process at Rockwall Honda. 😊 Than you !!

Sh
Review №61

Alan was great to work with! I highly recommend Honda Cars of Rockwall. I had an awesome car buying experience!

Ja
Review №62

Christian was courteous and professional. The work was completed to my satisfaction and on time.

am
Review №63

Jared was helping me get the best possible deal and my brand new 2022! I was a first time buyer and didn’t want to break the bank😬! Jared took great care of me and my family I will definitely recommend him to anyone I know

Er
Review №64

Although we didn’t buy a car because the type of car we wanted was not it stock, Devyn was absolutely amazing. He was very welcoming, patient, and an all around people person. I HIGHLY recommend you take your business to this location because not only was Devyn great, but ALL of the staff were friendly. We will be returning to buy our next car.

K
Review №65

Great car buying experience. Alan Glazer was my sales rep. He understood my budget, my likes/dislikes and worked effortlessly to get me into the best used car I’ve ever had. The GM also greeted me during the process. Very grateful for the help of Alan and his team.

Ch
Review №66

Excellent staff & excellent service. Wade & Jaclyn took extraordinary care of me & it is BY FAR the best car buying experience I have had.

Me
Review №67

Great first experience having my car serviced! Christian was so helpful! Impressive coffee machine!

Ad
Review №68

Very nice experience overall. Jannett was the salesperson, she was nice. Also Bryce the finance guy was very helpful. I would recommend this dealership to my friends.

Ha
Review №69

Took it in for a routine oil change/20,000 mile checkup. The car left better than it arrived since they washed it and vacuumed it(!!!). I dont know if its just the car that feels better with fresh fluids, but every time I leave the dealer with the maintenance completed, it feels like it drives like it did whenit was brand new.

ta
Review №70

Set an appointment for 5pm to get oil changed because I had somewhere to be afterwards and when I arrived I was told that it was going to be a hour and a half before they could get to me. What’s the purpose of setting an appointment if your not going to stick to your word? Love my Honda but I will never buy one from this dealership ever again. I wouldn’t expect them to take my payment late because I was too busy. The road goes both ways.

Am
Review №71

Service center is fantastic. Everyone is very knowledgeable and friendly. Kind of sad though that when I picked up my car after my oil change $31 was missing from my center console….

Am
Review №72

Fantastic service! Christian even filled my tank with gas! Love it.

Re
Review №73

I met Jaclyn Kresta, a newer sales rep with Honda, & obtained a newer vehicle. My interest rate was lowered tremendously! I am so grateful. My experience was awesome! If you are in the market for a vehicle, I recommend Jaclyn. Shes amazing!

Je
Review №74

If you are looking for a Honda this is the place to go! We bought a pilot and our sales person Kelley was amazing. She was nice and honest. We got the car we wanted with everything we wanted for the price we needed. The finance guy Oliver was great as well. He didn’t try to force unneeded packages. Everyone we met was nice and accommodating.

Bi
Review №75

I worked with Marvin and he was an amazing sales associate!! He took his Time to walk us thru everything, and understand our situation . He was very responsive Via text and never left us hanging . Highly recommend him !

Li
Review №76

The latest repair to my 2014 Honda Pilot required parts..... and typical of the way things are these days, we needed to wait for them to arrive as so many things are not immediately available. Add that to the mystery noise driving me crazy coming from the front end of my car which would have been easy to ignore after obvious repairs were made and I could have had the perfect storm of frustration..... not so, thanks to Christian, my service advisor at Honda Cars of Rockwall. He stayed in touch with me all the way, letting me know the status for delivery of the required parts but went above and beyond to make sure the sound was identified and GONE! They just didnt replace parts as planned and send me away..... they really looked for it.. and found it. I love my Pilot and am not looking forward to the day I have to replace it but every experience I have had at this dealership, from the original sale to Rusty and Christian in the service department, I will be buying my next Honda at Honda Cars of Rockwall and highly recommend this business.

Tr
Review №77

I called late on Saturday evening to check on a vehicle. Sales Associate, Ron K. Howard, answered my call, and I’m so glad he did! Ron was the best. He not only did he get me a fantastic deal, but he also lead me through the best car buying experience I have ever had! Bryce in financing was awesome too! I can’t recommend enough Honda Cars of Rockwall. They were honest, fair, and went out their way to take care of me. That won’t be the last car I buy from them.

Re
Review №78

Very friendly, very efficient staff. Car was serviced and washed in less than 45 minutes. Glad I chose this dealership.

Ta
Review №79

Nigel at the service center was superb. I explained to him how a sensor kept showing up after an oil change and how I did not have the key for my tires. He stated he would have me out shortly and would do the work himself to ensure there were no hiccups. Thank you Nigel for sticking to your word and also washing and vacuuming the car. Awesome customer service. My wait time was not all day like other dealerships. You got me in and out in less than hour. Makes me want to actually come back to the dealership for my Honda CRV needs. #GONigel #HondaCRV #2017Update: 10/30/21, I went back to the dealership to see Nigel about an oil change/air filter, once again excellent service. He has such a calming voice, he explains everything and gets me out in no time. He is the reason I would return. #TeamHonda #TeamNigel

Ja
Review №80

My experience at Honda Cars of Rockwall was awesome! My salesperson was Mr. Lesley Etienne, who was very professional, courteous, polite, and knowledgeable! Mr. Lesley Etienne, anticipated, and addressed, each of my concerns, he was spot on! Matter of fact, each of the employees that I had contact with, did an exceptional job, kudos to Honda Cars of Rockwall!Janice Ross

Be
Review №81

Went in for airbag recall repairs and oil change. Everything was done in good order within 2hrs. Comfortable waiting area, personable staff.

V
Review №82

The service team always does a good job. On my most recent visit, they were kind enough to have someone drive me to a local shopping area since the job required several hours to perform. Very courteous and caring!

Mi
Review №83

Professional team. I always get my CRV serviced here. Would recommend it to anyone who owns a Honda.

Ad
Review №84

The number one thing is being professional while doing business and I dont see that with the sales guy who assisted me. Giggling, Mocking, Pressuring are signs of weakness clearly displayed here. I rather pay extra hundred elsewhere and buy a car but no giving my business to unprofessional. I repeat again not the whole showroom is at fault it was just my over smart sales assistant.

Da
Review №85

Most of the people here were absolute joys. One person in particular was just awful. I won’t mention names but she thinks all she needs to sell a car are her looks. Zero personable skill whatsoever. Everybody else was phenomenal.

Ro
Review №86

Great experience working with the service dept. Jose was very helpful and courteous.

Ca
Review №87

Friendly service, but they still play the I have to go talk to my manager game. Love our van.

Br
Review №88

This is the best service provider anywhere. Moved to Rockport but waited until we visited Rockwall to insure our service needs were done right!

Ti
Review №89

Went through and got an offer set and guaranteed for the car online and when i got to the dealer to pay. They changed the offer and was nearly twice as much as the guarantee given online. It just shows that they are just running scams to get you in the door so they can pressure you into spending to much.

Ki
Review №90

The staff in service department were very professional. They help me resolve my issue quickly and I was done within an hour. Thank you!

Na
Review №91

I had a fantastic experience buying my first new car from here. Jim Bywater was the most helpful and insightful salesman Ive met to this date. He was super friendly, wasnt trying to sell me anything extra, and gave me exactly what I needed. Amazing experience.

ja
Review №92

So I had my car serviced here last week Friday and it was 1st time in this area since we just moved from out of state. Service was very good, they took good care of my car and got it washed for free. As I was leaving, I noticed that there was a small dent on the hood and I addressed my concern to one of the staff name Michael and he was very accommodating that they will take care of it but I just said to not bother with it because it might have been from where I parked that day underneath a Pecan tree. So today while i’m on my drive home, I heard a grinding sound and checked the car and saw that my underchassis was dropped down and it was hitting the road. I stopped by an auto service nearby and told me to just take it off since he cannot put it back and he did it for free. So I went back to Honda Rockwall and relayed what happened and Michael was the one who was incharge with the car and he made sure that the underchassis was fixed and he even got me a new underchassis for free! He also made sure that the dent on the front hood was fixed without me shelling me a dime. I would highly recommend Honda Rockwall to everybody I know. They will provide with the highest standards of service.

Ti
Review №93

I arrived 1 hr early from my initial appointment and the Tech fit me in and got me out within 30 minutes. Great Customer Service!

Ra
Review №94

Took Penelope for her 10k mile service. Everyone was friendly as usual. Will be back in 5k miles.

B.
Review №95

I took my car in for service and the service advisor was very pleasant and helpful. The work was done in the time stated. I was very pleased with the way I was kept updated on the status of the work as I waited for my car.

Dw
Review №96

Thanks to Brandon and Oliver I drove home in a brand new 2022 Honda Civic!!The Team at Honda Cars of Rockwall work well together in making sure the customer is happy andsatisfied with their new purchase!!! I would definitely recommend this team for your next car purchase!!!!

LA
Review №97

Jose kept me updated on repairs and was so helpful. I couldn’t make it to see him in person, but everything went so smoothly over phone.

Ly
Review №98

Friendly & helpful. We were able to purchase the exact model, color, and trim level we wanted - in stock and delivered the same day.

Sa
Review №99

I had a very positive experience when buying a new car. They worked hard to find the car I wanted at a price I could afford. Thank you Jacquline and Kirk for patience and understanding during the entire process.Sincerely,Sandy Ramos

Ji
Review №100

Great place to bring ur car. Service person was awesome. And a nice waiting area.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:1550 E I-30 Frontage Rd, Rockwall, TX 75087, United States
  • Site:http://hondacarsofrockwall.com/
  • Phone:+1 469-844-9303
Categories
  • Auto parts store
  • Honda dealer
  • Auto repair shop
  • Car dealer
  • Car leasing service
  • Oil change service
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–9PM
  • Wednesday:8:30AM–9PM
  • Thursday:8:30AM–9PM
  • Friday:8:30AM–9PM
  • Saturday:8:30AM–9PM
  • Sunday:8:30AM–9PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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