Walter’s Porsche Service center is the best. I can count on Mike Barcelona to take care of all my Porsche’s needs. You need not worry - they always deliver and communicate through the service process. I don’t go anywhere else!
Mike Barcelona has been my service representative since day 1. He’s provided nothing but the most professional service and in the past 2 years has gone above and beyond to make sure that my wife and I are happy when it comes to bringing our car in to the service center. He has gone out of his way to help and always tries to save us some money, which is nice. I HIGHLY recommend asking for him when you bring your car in and visit the Porsche Riverside dealership. Thank you for everything Mike!
I went to this dealership and had an excellent experience thanks to Taylor Ferguson. He is a Porsche connoisseur and a real asset to this dealership. Taylor guided me through the entire process and left an ever lasting impression. Thanks to Taylor, I didnt just buy a car, I bought an experience!!!Just ask for Taylor Ferguson if you want the best purchase experience. He really went above and beyond for me. He wasnt just happy with selling me the car, he wanted me to know everything about the car. H even taught me how to use many of the features and also programmed my garage opener button. Thank you once again!
Mike Barcelona is very personable. He listens to your concerns about your vehicle and does his best to make u understand that he is concerned about your concerns. How many service pros will stay on the phone for 20 minutes answering questions. Mike did and I appreciate him for that.He makes me feel like I’ve gotten personal service. I even purchased another car from Walters Porsche because everyone who works their appears to be invested in the company.
Michael is very professional. Always helpful and informative. All the work was done perfectly (and I am very picky with my cars). Pricing was very fair. Thanks for your help!
When I arrived at Porsche Riverside, I was immediately greeted by Austin and he already had the 911 Carrera I was initially interested parked and ready for a test drive...quite impressive. What was even more impressive was Austins knowledge about the 911. He was able to explain all of the intricate features about the car while also illustrating those details during our test drive. We also drove another 911 (2018 model) and Austin was able to easily describe the differences between that model and the 2016 model so that I was fully informed about both vehicles prior to determining which one I would purchase. This approach made me as a consumer confident in the 911 that I ultimately decided to purchase. You dont get this type of individualized treatment everywhere and Austin far exceeded my expectations!!! When I decide to go to Riverside Porsche for future purchases, I am going to ALWAYS request Austin!!!
Mike Barcelona was great to work with. He explained everything about my car service clearly and professionally. It’s my first Porsche so I appreciate him taking the time. I am a very happy customer. Thank you Mike!
Huge thanks to Rob Owen, he helped me get my first car Panamera with a great deal! He is very patient and professional and a veryyyy veryyyy nice guy. I have been to so many dealerships in Newport Beach, Irvine, Pasadena, he is the nicest man I have ever met. And he can help you get the car with the best deal!
I was attended by Mike Barcelona, Service consultant whos been at Porsche Riverside (Walters Porsche) for a long time since my previous 08 Cayenne.Recently bought another one. Therere minor brake and front airbag cover issues, and Mike helped me to resolve these issues promptly with courtesy, professionalism and friendliness as usual. Its always pleasure dealing with him.Thanks Mike as always.
Taylor Ferguson is amazing. Time after time he has proven to be honorable and a pleasure to deal with.
My experience at Porsche Riverside was great. Taylor Ferguson assisted me and answered all of my questions. He is highly knowledgeable of the brand and was easy to work with. Jeff Hudson was able to work out an excellent offer on a Macan so we will be leasing or Porsche here when it is time. Thank you all for your help!
Cody Allen was the man on this trip to this fantastic dealership. I would never go to any other dealership. I drive all the way from Orange County. They are fantastic. 6 Stars!
We first called and spoke with Mike Barcelona about potentially needing new brakes. He was able to get us in the next day at a time that was convenient for us. We ended up needing front brakes and Mike kept us up to date throughout the day. All work was completed, the car was washed and I was able to pick it up the same day. Everyone was courteous and professional.
Mike Barcelona and the team at Porsche Riverside never fail to go the extra mile to make sure I am taken care of. I mean, Mike even gave me one of his meal preps as I was waiting for a tire repair. I mean, how much more excellent can you get? Oh, and meal tasted great, too.
From the moment I called to get an estimate for the work to when I picked my car up, they made me feel important. They did everything they promised, and it was hassle-free. I cant say enough nice things about the Team at Porsche of Riverside, especially Cody Allen, who went above and beyond to make sure everything I needed was taken care of for me.
This was our first Porsche and I was lucky enough to get an early order slot for the Taycan from Tony from the beginning, and it as a long long wait. Tony kept me updated as soon as any changes came in from locking in the build to production completion. Due to our own schedule, we had to pick up the vehicle late and Tony was able to stay late even past closing to make sure the process was seamless. He was very attentive to our needs and couldn’t have asked for more. Will be adding more to the Porsche family for sure.
I purchased my second Porsche from Porsche Riverside and they are great to work with. Pricing was fair, even with the craziness in the auto market. Delivery was easy and quick. Thanks again.
I want to thank Mike Barcelona for his helpfulness when I was having an issue with my new Porsche. Mike has been extremely pleasant to deal with even when I was feeling so frustrated. He is a real asset to this dealership and has a great personality. I am thankful he was there to help me get through the process.
I just purchased my fourth car from Walter’s Porsche in Riverside and I couldn’t be happier. Tony Nguyen is the one I usually work with, but I came in this time with no warning and he was busy with another client. No worries though, he saw me as I came in, greeted me and my family warmly, and set us up with his associate, Taylor. Both Tony and Taylor were professional and made sure my family and I were taken care of throughout the whole process. Kudos to them and their team. A special thanks to Tony for making the whole process straightforward and seamless. Looking forward to getting car #5 from them!
I absolutely love Porsche of Riverside. My go to guys are Tony and Taylor. Hands down, the best customer service around. They always take care of me in a courteous and professional manner. Thanks guys!
My service advisor, Cody Allen was outstanding. He made sure I was updated on the status of my vehicle, made me feel welcomed and respected my time.I was super impressed with the entire staff at the service department. The extra steps every one takes to be friendly, courteous and efficient does not go unnoticed. Excellent customer service sets these guys apart, and as always, the car is running flawlessly.
Rob Owen was a great sales and he was very detailed. Love the car I got
Took a test drive with Taylor Ferguson and he was very professional. Took the time to really chat with me and you could tell he loves what he does and the Porsche brand.
Greeted me promptly and handled all paperwork quickly so I could go on about my day. Car wasn’t ready by the end of the day (was not told it may not be) No problem, they brought my car to me the next day and took the loaner. That is service!
We are always happy with the attention to detail, communication, and customer service given by Henry Quezada. We specifically request Henry when bringing our vehicles to Porsche Riverside because he is professional, courteous, and provides high quality service.
The first time I went to Porsche Riverside, the sales people there were very warm and friendly. I met Charles who was extraordinarily calm, excited to show and talk to me about the cars. I didn’t buy that day but we kept contact and he was ready to answer any questions and went above and beyond to tell me differences or the features that the cars I was interested in has. I waited for them to have the car i wanted and didn’t want to buy from anyone but Mr. White. The day I bought the car, I didn’t have my children with me. He volunteered to drive my car home and came back the following day to help with set up. He’s awesome and very patient.. I’m glad I met him the first time..
Very efficient, courteous and thorough. Feel very comfortable bringing my car to Cody Allen for service in the future as well. Would strongly recommend this dealership!!
Appreciate everything Taylor has done for me, anything you need I recommend Taylor Ferguson
Mike Barcelona and Walters Porsche are the best. Mike has been my main technician for many years and provides sound advice and recommendations. He is a good family man you can trust. I will always request and be confident in his advice,
Russell Harmon was my service advisor at the service department and was very professional and provided me with overall excellent service. Russell kept me updated with the process and to the point on the progress of my vehicle. I highly recommend seeing Russel when visiting Porsche Riverside Service Department. I wish I could give Porsche Riverside more stars. Keep up the great work!!
Outstanding customer service from Taylor Ferguson! Every experience Ive had with him warrants nothing less than 5 stars.
Thank you to henry and the rest of the service department for always being so kind and helpful. I only trust you guys with my vehicle .the level of professionalism speaks for itself
Tony Nguyen was the probably the most transparent sales rep I’ve dealt with. Appreciate the work and help he gave me. Made it happen. Definitely recommend him to any of my friends and family. Panamera is fire.
This was a long distance purchase. I found the car on Auto Trader and made contact with Taylor Ferguson. He was just the salesman that I needed..... He was thorough, knowledgeable and proactive without being pushy. Our negotiations were easy and not high pressure. A few days after we made the deal, my son and I flew down to the Riverside FBO; Taylor picked us up, drove us to the dealership where my car was out front and center waiting for me :-).Adam Avalos had all the paperwork ready at the negotiated terms.... there were no surprises or undue pressure to purchase a bunch of add-ons. I felt valued and appreciated and was in/out in less than 45 minutes.This was a great buying experience!
Service appointment was easy and Cody Allen was excellent in explaining all the services detail.Everything was done to my satisfaction.
Went in with my friend for her to look at Cayenne’s and Taylor Ferguson hooked her up! He was super informative, helpful and friendly. Helped her find her dream car! Thank you.
I really enjoyed my experience at Porsche Riverside. I bought a car from Charles White. He was informative and pleasant . Charles did not use any sales pressure techniques. Instead, he let the CAR sell itself by giving me information on performance and cabin interior.I highly recommend Charles White and Porsche Riverside.
Cody Allen provided excellent service and he is a credit to Porsche Riverside. Professional, polite and polished best describes his service.
Reviewed fault code and checked the car out to make sure it was safe to drive. Cody Allen took care of me and got me out quick and made sure the car was washed before I left. I really appreciate the good service at Riverside Porsche.
I had a positive experience with the purchase of my Macan at Porsche Riverside. I worked with Charles White & communicated with him for a few weeks until I was able to find my Macan. I appreciated Charles patient and kind demeanor & his attention to detail when I was purchasing my car. He was very helpful with answering all of my questions & gave me in-depth information on all the features of my new car. I was super happy about my experience at Porsche Riverside!
I had a very great service at Porsche of Riverside. Rob Owen was great help. He was professional, calm, and made me feel no pressure into purchasing a vehicle. Overall, great experience with Rob and the rest of the team.
Rob was very friendly and helped me purchase my macan. I had a ton of strange requests due to how I was purchasing and he was always patient and helpful. I would recommend him to anyone.
I purchased my first vehicle from this location 2 weeks ago amazing customer service and helpful sales Staff John Beech and Rob Owen are the best! Extremely helpful very patient answered all of my questions Thank you
Very professional service. Also, Taylor Ferguson is great and friendly salesman. I highly recommend him.
HIGHLY recommended! Easily hands down the very best experience I’ve had purchasing a new Porsche!Christian Vidal is easily by far the very best Porsche Brand Ambassador. Honest, communicative, and a very cool sales person!Overall purchase experience was very easy. Absolutely no pressure from any staff member. The whole experience was very inviting. Prior to shoping at Riverside, I went to multiple Porsche dealers and could not find a good deal of what I wanted.Now, I am an owner of a brand new 2020 Porsche 718 Spyder and have no regrets on this amazing deal. Thanks to Christian Vidal, Ed Finley, and Jeremy Bishop got making the deal happen!I highly recommend Porsche Riverside and guaranteed the team will take care of you!
Purchasing a Boxster S at Riverside Porsche was a dream come true. Sherman my sales representative, was courteous and professional. He made the experience enjoyable. Porsche Riverside is a beautiful facility. The entire team worked hard to make the experience happen. I’m thrilled to own my first Porsche. Thank you Sherman for helping me get behind the wheel of the car I always wanted. You rocked my world!
Cody Allen very professional and courteous provided excellent service.
If you are looking to purchase a new, certified pre owned or used Porsche I highly recommend seeing Taylor Ferguson at Porsche Riverside. Taylor is a Porsche Brand Ambassador and is a pleasure to work with. There is no substitute when it comes to cars and Taylor Ferguson at Porsche Riverside.
Best Porsche dealer ship and service thanks a million to Mike Barcelona on his perfect service
With so many choices nowadays it really comes down to customer care and Michael Barcelona always goes above and beyond to take care of me. I cant say enough about his professionalism and courtesy.
Michael Barcelona is probably the best Porsche service person i have dealt with in the 40 years Ive been dealing with porsches.
Cody Allen kindly helped me on repairing the rattling in rear trunk. He make sure that I got an updates on their progress ever day and that is very responsible. They fixed it perfectly and there is no rattling noise anymore.
I always have my services done at Porsche Dealerships on my Macan S. In the past, I have brought it to 3 different dealers in the hopes that they would find what needed fixing and do their best to return my car reliably fixed, clean, and that they find what needs to be done and deal with it without surprises at my next service. I have not always been satisfied at the other Porsche dealerships in this regard, but can say that I am extremely satisfied with my service and my service representative, Henry Q. Porsche Riverside stands behind their product and is proud to support their brand at the highest level. I highly recommend Porsche Riverside and am extremely satisfied with the attentiveness, attention to detail, appreciation of loyalty, and communication I received. If you are thinking about purchasing a Porsche or where to take yours for service, its worth the drive. Ask for Henry, hell take great care of you and your Porsche. I highly recommend them.
Excellent work by Mike Barcelona, I expect this level of quality from Porsche Riverside because of him.
Henry Quezada once again was professional and courteous from drop-off to pickup for our Macan S for windshield replacement. Always a pleasure to take the car in for service… Very good experience thanks to them all.
I asked the best server advisor Mike Barcelona to have the service department analyze a peculiar noise on my pan am era. One day after dropping off I had to leave town to visit an I’ll relative. Mike kept me updated every step of the way and the service team did extensive analysis (including the department manager) to find my issue. I had TOTAL PEACE OF MIND while I was away. The quality and professionalism that the service department, with Mike being 100%, literally 100% of the time is almost hard to conceive. If you want service that is efficient and with a little TLC as needed, go see Mike B. and the team at Walters Porsche!!! Thanks guys!!!
Mike Barcelona was my service advisor and he was wonderful to work with. Very professional, kept me in the loop, and went out of his way to accommodate my unpredictable scheduling. Highly recommend.
I had a very good experience purchasing my new Porsche Cayenne at this dealership. My salesperson Troy Lucas was very kind knowledgeable about the car. I’ve been search for Cayenne for awhile, tried other dealerships and talked to many seals persons, yet Troy made me most conferable and made me feel good about purchasing this vehicle. Buying transactions were smooth, and easy. Thank you Riverside Porsche.
I knew I was going to like Sherman Sims after viewing the video he sent me regarding the car I was interested in purchasing prior to visiting Walters Porsche Riverside. Sherman was friendly, knowledgeable and made me feel like family. I felt he had my best interest in mind and made the purchasing of my Porsche extremely pleasurable. There was no hassle or gimmicks. I would definitely recommend buying from Walters Porsche Riverside, and especially from Sherman Sims.
From beginning to end, the service received at Porsche of Riverside was outstanding! I was greeted by name before I even got out of my car. Paperwork was handled efficiently by Russell, who was very polite and pleasant. He kept me well-informed as to the progress of the services being performed. My windshield had a pit (noticed when we were purchasing the CPO vehicle) which was to repaired; it was determined that it couldnt be properly done, so the windshield was replaced at no charge. My husband has been bringing his 911 here for nearly eight years; I absolutely will be bringing my Macan in whenever service is needed.
Mike Barcelona provided excellent service. He is always helpful, kind and professional. Mike is amazing every step of the way!
Cody Allen did a great job Kept me in the loop at all times Cory is a real asset to Porsche
Cody Allen was an excellent service advisor.
I wanted to take time to give credit where CREDIT is due & to make sure that the appropriate person in this REVIEW receives RECOGNITION from his UPPER MANAGEMENT & PEERS. LARRY PALMER called me personally and we had a conversation regarding a PAST EXPERIENCE that I encountered along with my spouse that I did NOT APPRECIATE. I am NOT going to go into details regarding this past experience, what is IMPORTANT in THIS REVIEW is the professional expertise, and knowledge that LARRY PALMER showed and took the time to give once he was contacted regarding me and my spouse our situation. As always I am PLEASED ONCE AGAIN with the attention to WORK, DETAIL, and TRUST that the SERVICE DEPT at WALTER’S PORSCHE RIVERSIDE gives to its CUSTOMERS. We appreciate this. If one should ever have any QUESTIONS -or- PROBLEMS by all means REMEMBER this name: LARRY PALMER. THANK YOU!
Again excellent service from Cody Allen and Porsche Riverside. I brought my Panamera in to have a broken gas lid hinge replaced that I accidentally broke a while back. When I brought my Porsche in a few weeks ago for recall repairs, they ordered the hinge from Germany and called me when it arrived to set an appointment. When I brought car in they were able to check me in and get me out quite quickly since I decided to wait instead of using a loaner.Also on my previous visit I mentioned I was looking to sell my Panamera so on this visit Cody was able to get me a number if I decide to sell to a dealer. No hassles and bs they just gave a number.Also want to mention great service when calling in for service. I have been busy with work and had to change my appointment a few times. They were always professional, polite and accommodating.Overall very pleased with Cody and all service staff.
I dont live near the Riverside Porsche dealership, but will go out of my way to go there for service because of Henry Quezadas amazing customer service and professionalism! He took care of my Macan S, was very communicative/transparent, and best of all able to solve the issues. Very happy customer!
I would like to thank my Porsche Service Representative Michael Barcelona for making my first servicing experience a pleasurable one. Since Im new to the Porsche brand and model, I had several questions about my 718 Cayman. I had at least one or two questions that Mike didnt have the answer to, but he got back to me later that day. Mike also kept me up to date with regards to the anticipated completion time. Being over 30 miles from the Porsche Riverside made having the Courtesy Car extremely convenient. Thanks again Mike!
Just purchased a Cayenne from Porsche Riverside. Sherman Sims did a fantastic job walking us through the the sales process. He patiently worked with us as we familiarized ourselves with the car. I would highly recommend working with Sherman if you are thinking of buying a Porsche!
Rob Owen helped me purchase my first Porsche. He went beyond my expectations to deliver information and help at any time. Truly grateful for all his help.
Cody Allen my service specialist is one of the best in the field. He always take care of every detail there is. Thank you Cody.
Dealership always provide friendly yet very professional service with great attention to detail in every step.I have purchased over 8 cars from their team and I recommend them over any Porsche dealership for new car sales.Big thanks to Taylor, Jeff, Mark and Bob for a first class experience!!!!
It was very good experience at Porsche Riverside to purchase my 1st Porsche car with Sherman Sim. He was very helpful respectful he shared a lot of information knowledge to me .So me and my wife just wanna get a SUV car with good quality designs even lower mpg for our family and Sherman just like knew it and finally got me a Cayenne S e-hybrid platinum . It was my goal and type to get it . So everything was perfect out there .As know as Porsche we know !
I contacted the dealership in regards to a vehicle I found online. Tony Nguyen called me back to help me. He was extremely attentive to my every request. Called me back on his day off. Came in on his day off to make sure my deal was in place and provided me probably the best service I have had ever buying a car. Definitely recommend this dealership as their deals and service are unmatched.
I bought my Jeep Rubicon from Porsche riverside, and it was a great experience. They were professional, fast, and such a pleasure to deal with during all this covid craziness.Tony was a huge help and he is what every car salesman should aspire to be. No tricky upsells, no pressure, and honest. We were in and out in under 2 hours and we walked away feeling great.10/10 would recommend to anyone.
I had my 2019 Macan maintenance service completed. I was helped by Henry Quezada who provided me exceptional service as always. It was sure great seeing a familiar face :)
Cody kept me informed about the status of my Porsche. They took care of my issues on my car. Very friendly and professional. It was very nice to get a courtesy rental car. Thank You
From the time we called the dealership to when we drove off in our new car we were taken care of. Helpful, professional and no pressure sales will bring us back to this dealership. Angel Madrigal assisted us with a walk through of the vehicle of our choice with clear concise answers to our questions, insuring our buying experience was just that, not just another sale. Thanks Angel!👌🏼
Tony and Tyler were amazing to work with and consummate professionals. They knew Porsche extremely well and were always willing to help in any capacity. I would recommend them and their dealership to anyone!
Michael Barcelona was very Professional and knowledgeable with my GT3T..!
Tony Nguyen made buying our Porsches a really fun and easy experience. He was so helpful and genuinely invested in giving us the best experience.
Porsche Riverside is 5 Star! I just bough Macan GTS. And Rob Owen my sale reps so great. He made car buying stress free experience. The process was smooth and helpful. I would recommend Rob and this dealership to anyone looking for new Porsche.
No issues with getting recall service completed. Had 40,000 service I was told i needed even though the car only has 11,000 miles.
Mike Barcelona (Service provider) and Brandon (Service Scheduler) both are timely and professional.
David Barron was awesome to work with. I had a special request aside from the recall I was going in for and he hooked me up with a great deal and a loaner vehicle so that I didnt miss too much work. Looking forward to coming back here for my service needs and thank you for making me feel like part of the Walters family!
I took my 1999 996 Porsche in to have my cracked windshield replaced. My wife and daughter called a week before and the service manager said the labor is 250 dollars. They did not know how much the windshield itself would cost. They made the appointment and the car was taken in on the appointment day and time. It only took about 6 hrs . The price was 1300 dollars.I was shocked because other shops were between 300 to 400 dollars. I asked the service manager how low is the warranty would be in effect. He said there is no warranty. I do not drive the car much. When I went to drive the car I found a piece of broken plastic on the seat seat. I looked but couldn’t find where it went. A few days later I was cleaning the windshield I saw where the plastic part came from. The cover for the interior lites was broken on the side where the windshield comes close to it. What kind of business over charges it’s customer, offers no guarantee on their work, and damages a part and says nothing about it. I will not trust this dealership ever. I will not send anyone to this dealership.
Great dealership great service great people 👍👏😀
Cody and Larry in the service department handled my situation with compassion & professionalism. I highly recommend them.
Taylor was a great help and knowledgeable ask for him!
Great customer service. Everyone was timely and on point and explained everything about my new car! I love buy new ride and will continue to be a customer here! Ask for Tony Ngyuen or Ed Finley!
Purchased a Certified Pre-Owned vehicle from Porsche Riverside and the experience was fantastic. Tony Nguyen helped find the right car for me, find me the best price and option in that model, and answered all my questions about the car and the buying process. I will definitely be buying my next car with Tony at Porsche of Riverside and I would recommend him and the dealership to any family or friends.
I love how Mike B and the other service advisors treat their customers and their car.
Taylor Ferguson at Porsche Riverside made my new car purchase experience great! If youre looking or considering getting a new or used car and you want a great experience contact Taylor, hes the best.Thank you, Taylor Ferguson! 😉👍
Excellent customer service excellent team tony nyugen is extremely helpful and professional to give you all details and info you need on your porshe iam very thankful that his my salesperson
We love our new Macan. Best price from this dealership. Would not hesitate to refer our friends and family. Thank you!
We bought our Porsche Cayenne here. Great service, very professional, carried large inventory and offered fair price.
Taylor Ferguson was my rep - very professional. He was prepared and very knowledgeable of the sales process and product. Highly recommended! I live in San Diego but this was my 2nd purchase at Walters Porsche
This was the smoothest purchase by far! We are so happy with our new Porsche!! The service was amazing.
Tony Nguyen was very great and helpful!! Made this a very easy promise. So excited to drive my new car! Thanks Porsche of Riverside!!!
JB gave me the price I wanted after a bit of negotiating. The transaction was smooth and easy. Both JB and Porsche of Riverside are very professional and a pleasure to do business with.