Best place in town to get a key made. Never a problem with any key they have made for me.

Terrific service. They found everything I needed and wrote it up for me. I could not have had better service.

Great staff just like the one on st pat but not enough stock on items we use a lot in summer like edgier blades. Otherwise the 3 would easily be a 5

I like being able to go here for all our chainsaw needs, there very helpful and courteous, and fast

His staff is very friendly and they can always find what youre looking youre looking for. We highly recommend this place.

Fantastic & friendly customer service. Our new go to Hardware Store. I believe they have everything you would expect to find in a local hardware store. Large well lit aisles.Plenty of parking space.

Always an interesting place to shop. Their kitchen/utensils area is my favorite dept! I always have to roam through there, even if Im only going for hardware items. Got everything I needed.

Always excellent customer service from people who always know or will find someone who does and help with an inexpensive item as much as a large one!!!

They always have what Im looking for.

Went in to have extra keys made. Fast friendly service. When I entered the for u was asked how they could help me. As a woman entering a hardware store, I cant tell you how much that meant to me

Aint what she used to be!! They have a reduced staff on the weekends?!? Isnt that when most people take care of their honey-dos??

I’ve visited this store many times and had good experiences with both their selection and employees. This last time I visited I was blown away. I purchased a trampoline some time ago but was not sent the correct legs. After lots of effort with no solutions online I went to Ace. I asked Mike if he could give me a hand in finding a solution. All in all, he spent 15-20 minutes working diligently to help me find an adequate solution. This location is great, their prices are fair and their employees are above par.

Went in to get ideas for fiances upcoming birthday. Had employee following us around. When asked why he said we looked suspicious. We are wearing masks because ya know... Covid.

They have good customer serviceCould not find what I was looking for.

Always friendly staff and rarely do I feel judged or pressured by the staff.

Really like this ace hardware store. Everyone is friendly and extremely helpful. Watch for their sales. Found great items in store marked down!

The staff at this Ace Hardware is helpful. I was looking for a particular part to hookup the water line to my fridge, and was instantly led to the right item, which was handed to me. The hardest thing about this store is getting into the parking lot as you travel eastward.

Excellent as always. Staff very helpful. Found everything I needed plus.

Found what I needed and a bit more I didnt. Very friendly staff. Cashier was awesome!!

Friendly staff and knowledgeable! Plus I can shop without needing a mask.

They are the best hardware store. Very helpful.

This retailer is easily visible and accessible from the streets it sits on. The store is clean and well organized. Each department is easy to find with overhead signage. This hardware store carries quality merchandise at affordable prices and stands behind the products they sell. They are a great attribute to the city.

Very friendly and helpful. They handled a warranty replacement on a Craftsman hand tool that I purchased at Sears before it closed with no issues. This wasnt the first time Ive been here and had people go above and beyond to offer expertise and help when Ive needed it. The only con to this place is trying to get into the parking lot with the weird intersection and traffic flow.

Very helpful and courteous

Outstanding Service. Old school in the best way!

Everything you need in a hardware store and then some combined with very knowledgeable employees

Give Abby a raise! Very helpful when I needed a plumbing solution. Helped me pick out the right parts and assembly ideas. So much better service here than the big box stores, and in a convenient location! Prices were good too. 5 star for sure!

We Shop There Often. Unfortunately Today They Didnt Have What We Needed. They Suggested We Go To Lowes. Where We Got Our Parts. Very Nice To Suggest Somewhere We Could Get The Parts.

Everything you need with friendly people willing to help you find it!

If you are looking for an unusual replacement part they have it! Plus a good supply of everyday things I need. Paint department is far more helpful than youll find in a big box store!

Great options, great hometown feel to the store

Always good service, I only really go to buy pellets for our fire place, but they are friendly and helpful and help me load the pellets.

The people that work here are so nice. Its partly why I go to this one the most out of the 2 in town. Service is fantastic and they carry a variety of things. From paint to plumbing to miscelaneous things you dont need :)

Employees are so helpful and willing to take the time to suggest the correct items needed for your project. Even if you are clueless walking in the door, you leave with a solid plan as to how to do what you plan to accomplish.

Friendly staff ready to help. Great experience.

Ive been here twice and will continue to keep going back. The staff is always friendly and very helpful. They know where the products are and even give good recommendations on what to use if youre unsure. Certainly worth it going everytime.

Vern at westside Ace is awesome! Very friendly and goes the extra mile to help you out! Thank You!

They always have what I need

Love this store!

They got the circuit board I needed for a better price and quicker than Sears Direct

Excellent selection with friendly, knowledgeable staff.

Great place. Always exciting to find a new gaget for kitchen, garage and tool box. Never thought too much about hardware stores as an attraction but there I am! A.

I love this store! We have a couple of larger hardware stores in town, but you cant beat the sheer amount of knowledge that the employees at this location have.

Fast friendly service. There is always someone around the corner willing to help! Very knowledgeable people.

Been shopping there for 47 years. Always great service and has everything I need

Very helpful staff overly welcoming and offer immediate assistance. Convenience is prominent located in gap I bought plumbing support and art supplies for crafts

Could find what I needed, and the staff were courteous, helpful, and knowledgeable

Helpful staff and a great selection

Knowledgeable staff and awesome selection. A little pricier than Lowes or Menards but worth the visit.

It was nice we had a little bit of an error with the computers the staff is nice and calm

Always great, every visit! The staff is knowledgable, friendly, and helpful.

Like most, great service...

Very friendly and knowledgeable people that have the answers you need.

I shop here at least twice a month and 95% of the time I am able to find what I need

The staff was very helpful, but the person operating the register I checked out from seemed to be on another planet. Totally dead behind the eyes and painfully uninterested in anything happening in from of her.

Always good. Nice local store that is handy and has most everything.

Not just nuts and bolts, but a really good variety of kitchen essentials.

Friendly and helpful

These folks are friendly and helpful, from beginning to end. They remind you a lot of your local, small town hardware store.

This is my go to place for any hardware needs. They have an amazing selection of nuts bolts and all kinds of widgets a guy or gal might need.

Big no....pushy staff...high prices...

Employees are friendly and helpful.

Good

Its conveniently close. High prices. Light on inventory. But, nice people.

Great place to get a great deal on a used or new vehicle! Ask for Kevin Spain, great nonpushy salesman and very friendly.

Wouldve been nice if store hours were same that is posted online. Went there cause online said closed at 5 but had actually closed at 4.

This is my favorite store so far in Rapid city. Im new here from Georgia and Ive never seen an Ace hardware with such a great selection. And the kitchen gadgets kept me shopping for hours.

Great store, quick to find what you are looking for thanks to the end caps being labeled with whats in that aisle

Great store, friendly staff and great houseware dept, I always find some new kitchen gadget I need.

Great customer service, I had a plumbing problem and the salesman was very helpful

Very helpful staff, very dark parking lot.

Good store friendly staff got lots of stuff

Really helpful in the whole store and stihl saw department

Wow just like the jingle. Had helpful staff and everything we were looking for.

They have great helpers there.

Very helpful staff and clearly marked and organized aisles.

The ACE hardwares in Rapid City usually have what i need and at competative prices.

Always a friendly smile with a hello when you come in the door, like a hometown feeling. Had just what I needed and plenty of people asking if I needed help.

Russ was super helpful, informative and friendly. The store was clean and they seemed to have everything youd need for home (or RV) improvement.

They have the hard to find things, great place

If they aint got it, you dont need it!

Thank you for having the piece we needed to fix or chimney when no one else in town had it in stock

Ace always has what I need.

Great selection of hardware, helpful staff.

Prices are higher than big stores but you can find what you need.

Great workers willing to help but small selection

They are always helpful and polite

Really slow checkout. Good parts help.

Great service!

They had exactly what I needed when I needed it. On Christmas Eve no less...😎

Friendly and helpful staff.

Very friendly staff, great place to shop.

Friendly and knowledgeable staff.

Good selection.

ACE employees are a little to helpful.

Very reliable help and friendly service

Great staff very helpful

They had the bolts I needed and couldnt find anywhere else!

Out of what I was looking 4

Friendly folks