If I could give zero stars I would! Rented a skidster and the guy who helped us was rude from the start. Got the skidster home and it kept shutting off, then it completely died in the middle of the road after business hours. We reached out to Jerry on FB messenger and still hasn’t read our message. We ended up calling Ace Hardware and they were able to make contact with someone from this business. They acted like it was an inconvenience to have to help us after hours on a piece of THEIR OWN equipment! I requested a refund and basically got laughed at. Never got done what needed to be done. This is by far the worst customer service I’ve ever had. Prior to sending your equipment out you should make sure it works properly!! I’ll NEVER rent from this place again NOR will I recommend them to anyone!

Always helpful and knowledgeable team.

Shipping receiving was fast/friendly

Great selection of lumber. Its nice to have a real lumber yard where they stock many different varieties of lumber. Much better than the typical Big Box lumber store. The service was great when I was there. Maybe some of the complainers just arent familiar with lumber yards where professionals shop.

Loved its staff and personal attention to details!!

Good friendly staff, very knowledgeable, prices are good. I enjoy doing business there, it’s been 2 years now.

They had the siding I needed. The other stores in town had to order they had it on hand.

Employees are great but one star missing because of prices .no....

No matter what Knechts I go to, the staff is totally disinterested to the point of acting like I am intruding....worst customer service in Rapid! They need to send the employees to customer service training at Hardware Hanks. I do not go to knechts unless its the only option...never once have I ever been treated like the paying customer. Sad that they can still stay in business and probably laugh about this...

Associates are very knowledgeable friendly if they dont have it they can usually tell you where you can find it Ive been dealing with them for years and I dont believe Ive ever had a problem

Cut it for me. Watched out for ways to save me money

Had what we wanted, lumber and silicone caulk. We were promptly on our way.

Alan Brown is the best. Very helpful and informative.

All you home building needs and great delivery drivers

The 2 guys at the sales desk were just plain jerks. I was made to feel be uncomfortable and out of place. You couldnt pay me to go back there, all because of 2 employees.

Service at the desk is lacking. It felt like an inconvenience to ask Dustin for a product.

Friendly service. They know their stuff.

Good prices on Rental equipment for roofing

First come first serve starting at 7am. Overnight parking on street is probably ok.

Friendly. Great service

Friendly staff

Didnt have what i needed so had to make do with what they had

Very nice!

Close to home. Could be cheaper though.

Friendly and helpful

In n out unload