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Luxury Auto Depot LLC
3828 County Rd 850 E, Plainfield, IN 46168, United States
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Luxury Auto Depot LLC
Comments
Ke
Review №1

I just bought a used Cayman from Hernan, and it was a great experience from start to finish. We went for a lengthy test drive and talked about the various cars wed owned and how the car I was test driving compared to cars Id owned and to other Caymans Id looked at since the spring.There was no pressure to either end the test drive or to buy the car. When we got back to the store and I asked him if he had an interest in buying the car that Id driven over there, he made me a very fair offer on it, and we were able to reach a deal that made me very happy. I can only hope it made him happy, too.After I got it back home, I had the car thoroughly checked out by a local Porsche shop (the inspection report was 14 pages long, so you know they looked at everything) and they told me it was one of the cleanest used Porsches theyd ever seen. When I told them what Id paid for it, they said Id gotten the deal of the century.Im extremely happy with the car and with the whole buying experience. I give Hernan and Luxury Auto Depot my highest recommendation.

Am
Review №2

This is a great place to buy a car from. Most luxury car sales lots will sell you the car and say good luck with it. This place actually services them too! So if you ever have a problem, they are certified to work on the foreign cars!

Ty
Review №3

They fixed my mini cooper and Im so happy! Quality work and nice people.**update** Once again a job well done! The people here are the best. Everyone told me my BMW would never run again. Thanks to Luxury Auto Depot, I have proved them wrong! They had quite the job with this BMW but they got it done fast! If you need service for your foreign/luxury vehicle, you have to go here!!

Ry
Review №4

I just had a $2300 repair done. So far so good. The staff is knowledgeable and I appreciate the call to sign off on other issues found. I was told exactly why and what was going on and given several options. I was really impressed with their knowledge. You get what you pay for. In the case of mechanical work you want someone who understands your car and why it was engineered the way it is. It saves time and stress and often money in the long run. If you dont want to roll the dice on a repair go here.

Al
Review №5

I bought my wifes car and my car in LAD. Great experience, the owner took the time to help us out, very satisfied

Ma
Review №6

Excellent service, excellent value great and personal experience.

Br
Review №7

Got exactly what I wanted for the price I wanted without any stressful heckling. Service was easy to talk to, no one was trying to push a sale. Genuinely nice folks doing honest business.

Br
Review №8

Hernan is a great person to get to know. His shop has high end vehicles and the difference is still lower mileage. Most of these other places have heavily used ones with 200k+ miles.

Ca
Review №9

Luxury Auto has always done a great job for us repairing cars and selling them. We appreciate their attention to detail and knowledge about various makes and models. Service is top notch!

Ju
Review №10

The most amazing service and friendly owners! Will definitely shop here again!

Ad
Review №11

Wonderful service! So helpful and I cannot recommend enough!!

Rh
Review №12

We have purchased 2 cars from LAD. Recently spent over $1000 & within 2 weeks the car completely stopped because 2 belts came off! Of course they wouldn’t admit the previous work caused the tension on the belts! Had to spend another $400+ bc they said it was unrelated to the previous work! We purchased the car there in Dec 2017! They have worked on our Volvo, Acura & BMW since prob before 2012 and we are done! You just lost a good customer & I’m going to complete every bad review I can locate to warn other people to take their cars elsewhere!

An
Review №13

Great, locally owned auto service shop. They do great work and also have a great lineup of luxury vehicles.

Wi
Review №14

The individuals at Luxury Auto Depot are as professional as they come and they really helped me out when I needed repairs to my Lexus ES300. This is where I will go for any future work! Thanks!

Se
Review №15

All my previous eight car purchases except one have been through a franchised dealership and the experiences were all about the same, not overly negative or positive. From time to time I check various auto websites just to see what is out there. I discovered Luxury Auto Depot had, in my opinion, a real gem. I contacted them and spoke to Hernan. That was the start of a very positive relationship and one I do not feel I could ever have received from a franchised dealer and certainly one I have never had in my past experiences with purchasing a car. Working with Hernan was like a breath of fresh air in regards to the entire buying process and especially the personal attention I received after the sale. Hernan was very accommodating and I felt I got honest answers upfront to all my questions. He also went above and beyond to make my buying experience by far the most positive I have ever had and has earned my respect as both a person and a businessman. I will, without question, be a return customer. How Luxury Auto Depot conducts business and treats its customers should be held up as examples for dealerships of all sizes.

Ed
Review №16

Luxury Auto is the best. Great cars and great people

La
Review №17

Really nice vehicles and choices!

Br
Review №18

Great place for high end cars and trucks.

Information
50 Photos
18 Comments
4.6 Rating
  • Address:3828 County Rd 850 E, Plainfield, IN 46168, United States
  • Site:http://luxuryautodepot.com/
  • Phone:+1 317-837-8237
Categories
  • Auto repair shop
  • Car dealer
  • Car detailing service
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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