Ive used them many times before. And recently they noted that they could not fix the specific damage to my car, but recommended someone who could. Good honest business. They easily could have charged me for an inspection or diagnostics, but they didnt .
Ive taken my cars to 59 auto repair for about 8 yrs. Since day one all employees have been very pleasant, and attentive to what is needed. And no mistakes have ever been made. I have only trusted them for my car repairs! I highly recommend this place! Once you deal with them for the first time I promise you, you will not trust anyone else for your car care.
What a great mechanic shop! They always beat competitors price-wise and are very trustworthy. I will not take my car anywhere else!
They were able to get me in the next day. They were able to get me in and out quickly. They were friendly, professional and honest. Its a great feeling to bring my car in and know I do not have to worry about being taken advantage of.
59 auto is the only local shop that I trust with my 2004 Volvo XC90 2.5t. They always order the highest quality compatible parts and have knowledgeable mechanics who have never left me disappointed with the quality of their service. I hear many people say that 59 auto is too expensive compared to alternative shops but Ive been to no other mechanics that leave me with the peace of mind that 59 auto does. I have spent thousands of dollars cumulatively at this shop throughout the years knowing that my car will come back to me working perfectly without needing to be sent back for the same thing twice. 59 auto has given me the ability to confidently drive to and from Florida for school in my 17 year old car twice a year for the past 2 years without ever having to stop for a mechanical issue. They truly treat me like family when I come in and I have them to thank for providing me with a safer vehicle through their services. This is a fantastic local business and I hope youll give them a try.
I have taken both of my vehicles to 59 Auto for a long time. Excellent work. Friendly, Professional and Honest staff. Would not go anywhere else. Highly recommend.
I had no idea what was wrong with my car and they had my car finished within a day. Very friendly and polite staff.
Pleasant experience. Oil change & battery replacement completed in timely fashion & at a fair price.
Had a few really bad experiences with the bigger chains in the area. Taken our cars there twice now and the service was the same both times, amazing. We have found our mechanics no doubt about it.
Excellent service at good prices. Never disappointed!
Trustworthy and takes care of your car as if it was their own.
This company took my car in over Christmas weekend. Expedited the evaluation of was wrong with it. They were very understanding of my financial situation. I definitely recommend Rt. 59 Auto and I will be back.Shout out to Rich!
Work is well done. I refer my friends to them. They are careful not to do unnecessary work.
I’ve used Route59 auto many times over the years, this time, like always, they’re courteous and helpful, and provide timely, honest repairs. Or if they’d recommend no work be done, they say that. I always trust their input and recommendations, and they always stand by their work!
As luck would have it, we had a breakdown right by 59 Auto Repair. Once we got the car off the road, we walked in and explained the situation.They had us leave the car and promised a thorough diagnostic of the car the next morning.The diagnostic report was comprehensive and accurate to what we thought were the issues.We authorized the work and they completed it as promised.The staff was great every step of the way.
Great service, good deals. Super friendly and knowledgeable
A little pricey, but great service. When price is not an issue. Will work with you to when your service.
Very nice people and knowledgeable about cars.
My family and I have been bringing our cars here for 15+ years. The staff is super friendly, honest, and very knowledgeable. I cant recommend them enough!
Excellent service experience
Went in for oil change everything went well very professional and I was in and out in a reasonable time frame I was recommended by a good friend and will return when car repairs are needed
Stopped in due to what I thought was a flat. They checked everything over and tire just needed air. They would not take money nor lunch. Had been to shop previously. However, this time I had conversation with the owner and technician. REALLY GREAT PEOPLE AND SHOP
I was impressed. Not only did they evaluate the actual problem but did a thorough inspections of entire car listing other items they will future attention.
Not my first time getting my car serviced here. Always professional, front desk is always nice and helpful. Very accommodating. I was able to add services the same day. Will always be a customer 👍👍
As a customer you are always informed about the status of your vehicle. As they work on your vehicle if they notice anything out of the ordinary you will be made aware and a recommendation to fix will be provided.59 Auto will always let you know about what will take place before they work on your vehicle. I grade this shop with an A + on diligence and quality of work.
Great service at a very reasonable price!
Been taking my vehicles here for years, the 59 Auto team have always been able to fix the problems, explain their work and keep my vehicles running for over 200,000 miles. They are honest and teustworthy and happy to support local husiness.
Excellent service, responded quickly to my walk in issue. The issue was resolved the same day with a loaner. This how customers should be treated.
Highly recommend 59 Auto Repair. Friendly staff, they have gone beyond my expectations on their service. They maintain all of my vehicles, from oil changes to replace timing belts, they can assist you with any of your vehicles mechanical needs.
I always receive a prompt follow up to my appointment requests on the website and the shop is very flexible accommodating my schedule. The people here are friendly and take the time to explain every detail of service provided. I also appreciate the courtesy ride to and from the shop and knowing what will need future attention, and never feel as though I’m getting unnecessary services like I would at a dealership.Service is excellent and I love the website and email updates.
A professional full service auto repair shop. They help out Cars of Hope with non profit repair work on cars given to needy families who have fallen on hard times.
Great communication and timely service! They kept me in the loop with email notifications throughout the process and gave me a thorough inspection with expert advice so I could decide what was necessary and stay within my budget. Highly recommend!
Business practice is shady. Daughter car was towed to this shop for repair in November for a fuel pump issue. After completing the repairs which was under a aftermarket warranty with a $250 deductible. But invoice paid out of pocket was $575 dollars. No additional work was performed besides warranty work so balance should only be $250. Invoice was paid total $575. The car engine light came on and the car was returned to same shop thinking the issues was related but the diagnosis was different so another claim for to warranty company. Another $250 deductible which is fine. But the shop add charges to labor saying warranty company won’t authorize additional labor and want us to pay for them taking longer to diagnose problem ( that’s not the consumer problem) in addition to extra labor charges on warranty parts and labor there is a charge for shop fees which are not itemized. Upon questioning staff I was given explanation that charges are for items used in shop like towels, wire ties, adhesives etc. Shop expense was charged on First invoice for $49.95 and second invoice for around $21 and change. Rt 59 auto is stating this is there standard business practice but does not itemize what shop expense cover. And extra labor for diagnostics should be covered by consumer because shop says warranty company won’t pay. Shop says someone has to pay even if I have a warranty. Please BEWARE THESE ARE SHADY PRACTICES CHALLENGE ANY CHARGES NOT ITEMIZES ON INVOICE.
This was the 2nd time Ive brought my truck to 59 Auto Repair. Both instances were warranted issues and 59 Auto Repair was great. Jim worked closely with me and the warranty company and kept me informed every step of the way. They explained all of the work needed in an easy to understand way and never once pushed work on me.
Brought my vehicle in for no air conditioning, only blowing out hot air. Turned out the problem causing the lack of AC was still covered by my car’s warranty. They could have just given me an estimate and offered to repair, instead they told me about the warranty coverage and sent me back to the dealership. Very honest and ethical business, will be back.
They make you feel like family and their prices are the best!!
This was BY FAR the best auto experience Ive ever had. The team at 59 Auto identified the problem I was having with my engine, took photographs, drafted up a report and sent me update emails on the status of my vehicle. Then then called before starting repairs to explain what happened, what caused it, and what needs to be done to fix. The price they quoted was more than fair and it was done the next day. On top of the turn around time, everyone I spoke with was honest, and genuinely cared about what they do. One of the best customer service experiences Ive had to date.
My car now drives better than brand new off the lot! The work done will make the car go for many more years.
I can’t say enough kind words about the professionalism that 59 auto has. They are always clear about what maintenance is due on my vehicles. The price is always fair. We bring all of our vehicles to 59 auto because it gives us a sense of security that things are going to be done right the first time. Thanks for all that you do 59 auto!!!
I was extremely satisfied with 59 Auto. From calling to make an appointment to picking up my car. Everyone was very courteous. The technician called quickly to let me know what was going on with my car, they also emailed me to let me know. They didnt over charge me AT ALL. It was so reasonable. After my service I received an email with a thorough listing of everything that the technician inspected; whats good and what will need to be fixed or replaced soon. I definitely recommend 59 Auto. I will be going back for my future repairs.
Service is excellent! Rates for oil changes and tire rotations are good.Not so expensive as dealerships and not a long wait. I have been going here since 2016.
Staff is very friendly and knowledgeable. Service is always done quickly.
I brought my vehicle in because I failed the emissions test. After they did the repairs, they guided me on what to do next before taking the emissions test again to ensure that I pass it.My experience as a first time customer (wont be my last time!) was outstanding. Throughout the entire process they do a great job of being thorough, communicative, informative and all around helpful. I couldnt have asked for better service.
I have worked for 59 Auto Repair for two years now. The service at 59 Auto is outstanding. I receive many compliments from our customers on how the staff is very professional and courteous. The customers trust our technicians expert advice when it comes to what their vehicle needs. I recommend anyone who is in need of service to try our repair facility. We always do our best to service our customers needs and help them make educated decisions regarding their vehicles repairs.
Wonderful guys! They are always clear about what maintenance is due on my vehicles. The price is always fair. Recommended!
We are very pleased with the service we have received over the years from 59 Auto Repair. Their evaluations before beginning a repair are ALWAYS accurate and thorough. The work is done expertly and completed in a timely manner as promised. They are persistent in finding the causes to all our mechanical, electrical and computer problems. We would not think of servicing our three vehicles anywhere else.
59 Auto thank you for the awesome job on my car repair. I get total piece of mind when you work on my vehicle and recommend your services to everyone. It is hard for me to trust when I have no idea how my car works and when it needs repair I have full confidence in your shop telling me what needs to happen to keep me safe on the road since I travel so much...hope you like me because you have a customer for life now with me!
I was very satisfied. Car was repaired the same day I brought it in (on short notice too). I was given a ride home and then picked up to return for my car later that afternoon. Everyone I dealt with was courteous and knowledgeable . I liked that they were an AAA approved facility and that being an AAA member I got 10% off on the labor charges. Overall their prices were fair and I didnt feel like anyone was trying to oversell me.
Best auto repair shop in Will County IL
I had a previous problem with a incident with 59 auto repair, but this time i took it back for some repair warranty service they have restored my faith in this shop. Not only did they repair it they also checked out the rest of the truck to let me know what potentially could break down on the future. I will go back for other services in the future.
Ive been to 59 Auto Repair several times now and the work is always quick and very fairly priced. The mechanic is a very nice guy and is always willing to explain the issues in detail before the work is done!
Excellent service, well informed helpful and friendly staff. I would recommend and if you have a Triple AAA card 10% off.
Made appointment for two issues....car was done in 20 minutes... talked w/mechanic...very knowledgeable . . .
Very helpful
59 Auto is the best Mechanic repair shop around. They are friendly, honest, professional, personable & fairly priced. They do not inflate an estimate. Usually the final cost is a tade under what I was quoted. Ive even been told I dont need something I thought I needed, or Im told its something less expensive. I trust 59 Auto as much as I trust a family member mechanic that lives 450 miles away.I HIGHLY recommend 59 Auto for all Auto repair.
I bought a Chevy express van that needed a lot of the routine maintenance done on it before i could use it for a road trip. Brakes, rotors, transmission lines, wheel bearing, the work was done exceptionally well, very friendly people who helped me understand everything and pricing for all the work was very reasonable. I have not had any issues regarding the work i had done here, they treated my baby well and i would highly recommend them to anyone.
Very satisfied with the service, knowledge and price.
Ive brought a couple cars here and they always do a good job at a fair price. Owner is always very nice and they constantly keep me posted with updates. Thanks for the service!
Owner quickly responded to operational concern, very responsive!
Quality service at a competitive price.I like the printout of recommended services needed without the sales pressure.Take 1 star away for texting app to let me know status of vehicle, ( oil change only, at shop) Cool if at home waiting on major repairs. Very busy place, call for appointment a must.
My experience was awesome. They are very caring, courteous, helpful, and friendly.
They have been servicing our cars for years. Great group, very honest & reliable, never had to take a vehicle back and one of our cars has 250,000 miles on it.
Super friendly staff. Honest and accommodating. The details provided in their estimates inc pics and a complete breakdown of all work and expenses. Highly recommended
I tried 59 Auto in Plainfield years ago and did not have a good experience then. Timing was just right for oil changes before winter on my two vehicles, and I received coupons for a discounted price. Perfect! I’ll give them another try. My car first and then I was going to bring in my wife’s car a day later. It’s just an oil change, how can it go wrong! If there is a need that should be addressed over and above the scheduled maintenance, I would certainty understand. When additional things are done without my consent, well, that’s a problem! To come out of the shop and say “we felt this part should be replaced so your bill is a little more” just rubbed me the wrong way. That’s not how I would do business! Even the little things matter! Needless to say, my wife’s car will not be going to 59 Auto! So my point is, BEWARE!That’s the (con). The (pro) is, they were courteous and apologetic when they realized they had made a mistake. It’s hard to right the wrong at this point! Even so, I do not care to return there for service.
I trust them always and that is why they are my go to mechanics
Very friendly owners outstanding service!! Great prices
I’ve been going to 59th Auto for many years and never had any complaints on any of the different cars I’ve taken them. Actually I’m not going to lie, I tried a different mechanic to save some money and they didn’t fix the car. After taking numerous times back and they couldn’t find the problem, I decided to take the car to 59th Auto and with no hesitation they were able to fix the problem the first time! I promise I will never go anywhere else 59th Auto because you have never let me down, thank you!
I went there recently with my Toyota because it had some oil leaks. The mechanics were very informative and they told me straight up that they can fix major leak for now but to fix other leaks and get to the engine would take up to 10 hours so getting another engine would probably be similar in cost and with 260K miles under its belt they suggested I may have to start looking for another car and keep an eye on the small leaks until then. I love their honesty. Others would push to make good money as it happened before but these guys tell it like it is. I will be back there with my next car for sure.
Been coming here for many years, and have to say Ive never had a bad experience. Sure, been unhappy to have to put money into the vehicles Ive owned, but thats a part of life. Have had several situations where I easily couldve been charged more to have work done, but was advised to hold off. If all they wanted was my money, why would they do that?? A few days ago, needed a new water pump installed. Couldnt remember that I had it replaced many years ago. Dave explained it would be replaced at no charge (excluding labor) since they had done it way back when. I would never have remembered this and easily would ve been charged for it somewhere else. Again, integrity keeps customers. Great business!
They returned my car in worse condition. I was told the mechanic said it still sounded bad but they returned my car to me anyway. Spent thousands there only to be treated as a joke. I would not recommend this repair shop to my worst enemy! After fixing my car I was told they didn’t know what was wrong with it! Avoid this repair shop at all costs!They offered to test drive it! That is something that should have been done before giving it back to me! I DO NOT RECOMMEND this shop! Owner treats people as a complete joke! AVOID AVOID AVOID AVOID
Another satisfied use of 59 auto. Good quality and reasonable prices.
Had my a/c fixed new motor put in tune-up they do excellent work
Great people, great service, felt valued as a customer. Highly recommend.
They always figure out what is wrong and yet never over diagnose. Professional, friendly, reliable. Highly recommended.
I have been using Route 59 for about 10 years. Up to this point the service has been good. This last experience was poor. I made an appointment for 9am Monday morning to have rear brakes done. Rear brakes. With an appointment, it is not unreasonable to think the car should have been finished by the end of the day. We received no call until noon Tuesday about the status of the car, and it wasnt finished until 6pm Tuesday. The problem is getting all of the logistics adjusted around not having a car for 2 full working days. On top of the poor, slow service, the older grey haired man at the counter, who apparently parks his expensive Harley right next to the front door, was at best apathetic when I addressed this issue, and instead told me I would have to wait because his computers were down (they came back up fast as I continued to complain; imagine that) and couldnt even be bothered to offer an empty apology for the inconvenience or a thank you. Business must be good. I guess you dont need mine anymore.
Professional, quality, fast and fair. Have been doing business with them for my cars for a number of years and wouldnt go anywhere else.
I was not going to wright a review until i read the others. haha i find this funny. everyone says the work is perfect and on point.... from what i can see after spending THOUSANDS of dollars here over 5 years and two cars this is true. but then people are freaking out about the price. yes. i have noticed i have gotten a SLIGHTLY cheaper quote elsewhere....but think about it like this. your car is one of the biggest expenses in your life right under a house and your children. why let some scrub fix it for 100 or 200 bucks cheaper and mess everything up when you could come here. pay a little more but KNOW FOR A FACT EVERYTHING IS GOING TO WORK AS IT SHOULD! 5 YEARS OF ONLY EVER TAKING MY CAR TO THIS SHOP AND NEVER ONCE HAD A PROBLEM! BEST SHOP IN PLAIN-FIELD
I, like many people, feel like youre being taken advantage of with auto repair. Ive been on the bad end of questionable shops. This shop couldve taken much more money out of my pocket. Very professional. Im very impressed. Thank you 59 Auto!
Family owned
Everyone including the owners are very nice and polite. The prices are reasonable and the service is done in a timely fashion. Ill go back again soon.
Ive been driving a unsafe vehicle, that I would of fixed a HELL OF A LONG TIME AGO, but funds that my Judge said I couldnt spend/my attorney so I was put in immediate DANGER!! Therefore, made my vehicle so much worse!! They did give me a thorough ESTIMATE that was SPOT ON!! I appreciated their proffesionalism andopinions. Still havent made up my mind fixing it. Just know smiles and the respect I received EASED THE BLOW of amounts of work that needs to be done. Id RECCOMEND their ESTIMATEs to anyone!!
We have gone here for years and we have never had a complaint to make about the service, the quality of repair or the attitude of the people who work there. A locally owned business with the owners right there in the shop being accountable for the repair done on our car. I never consider going anywhere else!
VERY overpriced! $750 for a battery, hood latch adjustment, and a power steering reservoir (basically a bottle that holds power steering fluid). When I expressed my opinion that their quote was high, I even suggested that I could get the parts much cheaper and they didnt seem to care. That being said I needed the vehicle fixed and had the work done and they did a good job. Just wish I would have had time to do some more research.
Nice family but repairs too expensive. I was cleaning my glove box and came upon an invoice for repair at 59 AUTO REPAIR from seven years a go. Sorry my review is old but I was too sick to do that after repair. My car was misfiring on one of the cylinder so I went to them and they said I have to pay up front $100 dollars, which will be counted toward the repair, they needed to run computer test to see which cylinder was misfiring. I left the car because they were busy. After 2 hours they called me and said it is gonna cost me $380 to finish the job and they ask me to give them OK to proceed, and they said if I dont I will loose my initial deposit of $100. Upon pickup of the car I was amazed that only spark plug and the corresponding coil was changed for that outrageous price of $380 and I was hoping that it was the difficult cylinder in the back. Not it was an easy unobstructed cylinder in front- 15 minut labor job even for me, but they charged $186 labor plus $173 parts plus tax. Out of curiosity I called today to toyota dealer and they gave me an estimate for identical job only it would cost $200 with all the genuine parts, not aftermaket ones and remember this price is after 7 years. I had to pay 59 AUTO REPARS the balance with tears in my eyes. They wanted sweeten the deal farther and offered to do the same job for the rest of 5 cylinders foronly $590, which I declined. So imagine paying for six spark plugs and six ignition coils $970. My advice to you before going to them go to Autozone and test for free and they will tell you the codes and which cylinder is misfiring then call them and dealers for an estimate. Soon after I had this bad experience with 59 Auto REPAIR I went to NTB to change all 6 spark plugs (including the one they changed) and paid only $150 labor with my own plugs and they even did not remove the plenum, only get to back plugs by removing wiper mechanism. 59 AUTO REPAIR in Plainfield lost me forever as a customer and since then I change 8 spark plugs in my SUV myself in only about 2 hours. Bingo! at that time they advertised that they treat all their customers as family members! sorry I do not want to be in this family. I will put their invoice in frame and laugh every time I look at it. Buy genuine coils from online dealers for 1/4 of the price you pay at 59 Auto Repair for aftermarket part! and go to mechanics which are willing to install your own parts!
They are wonderful people.
Rich and his crew do their very best to go above and beyond for their customers.
Another satisfied use of 59 auto. Good quality and reasonable prices.
Had work done on two cars. Great service and reasonable price. I would recommend this shop to my friends.
59 Auto repair is a friendly professional auto repair facility, ive known Rich for over 20 years and hes a straight shooter, highly recommend.
Fair prices, great staff
They did a great job
If you want your vehicle fixed right the first time take it to route 59 auto repair. The work is excellent and they stand behind their work. Best shop I have dealt with in the Plainfield / Joliet area in the 22 years we have lived here!!!!!!!!!!!!!!!
Thanks for the honest and reasonably priced service.
After going there to get my oil change, I had one of the worst customer service experiences I have ever had. I took my car to get an oil change, and the guy told me that it would be about 45 minutes till it was done. I told him that I would leave my car and come back to pick it up. I came back about 2 and half hours later to find that my car had not even been started yet. The guy thought it would be okay to do other cars first because I left and was coming back, and now I could wait 45 minutes until it was done. I dont know who in their right mind would think this is okay, but this was incredibly poor customer service. I definitely left, and got my oil change at Tuffy, in which they did a great job and gave great customer service.
59 Auto Repair has taken care of our family vehicles for years. They have always been professional and have done excellent work.
Good service, accurate quoting, quality work. Not the cheapest place around, but they dont take shortcuts and their work lasts. Honest and fair.
Excellent service and very quick.
Smooth -Quick Automotive Care!!
Always excellent service and prices.
Whether our cars are in for a quick or extensive repair, customer service support staff is standing by for us with the details and the courtesys which are available.