AMAZING customer service. I don’t know much about cars, and they always clearly explain what is going on with it. They are so helpful. I won’t go anywhere else for my general car repairs, maintenance, etc. Overall, they go above and beyond to help their customers!
Little pricey and also did more work than I asked to have done. So of course cost me a lot more than I had expected.
Great service and they are on time going back again for my next car thank you
Robert came out from Hi Tech this morning and towed my dads car out to his mechanic. Absolutely professional and towed his car out in great time. 2 thumbs up!!
Work is done right the first time and quickly
Very quick service and fair prices. Jeff was super nice and i would take my car back if i needed anything.
My car broke down in Penn Hills I called AAA within 10 minutes of hanging up they where there. Very fast service and the driver Dave was very nice and professional. Couldn’t ask for a better or faster tow on a 20 degree night it made a big difference took the sting off a broken transmission down a little.
$90/hour labor. And 100+%markup on parts - you can do better in Sharpsburg or lawrenceville
Shady operation and I can explain (I usually work on my vehicle myself, but I developed a back problem):I only requested a flush for my heater core and request to check for driver side window not operating (I changed the control switch with a new one previously). I was told that the heater core was flushed and heat works, and the window control works by replacing the control switch. I thought OK, I mustve got a bad new switch. At this point, heater core has been flushed and new (but filthy) switch was installed and ensured that it works by who I talked to. However, the fix couldnt be verified since they said you dont have your window track installed, we cant completely put this together. They told me that as soon as I found that part, they could put it back together. I thought I may have left it in my garage... searched my garage up and down but couldnt find it. Looked online for a replacement and the part is discontinued. I thought nothing of it at the time. I can go without a drivers side window control, at this point. A week later, my battery died. Batteries go bad, so I got another... and that battery died within a week, and the windows were fogging up . I tried to reinstall my door panel, thinking that was the problem (condensation), but I couldnt find the screws... they were still in the door! Whoever took off the door panel just ripped it right off without taking screws out! And I just isolated now that the IAC valve wires were pinched together (causing other issues, right next to the heater core).Instead of telling me the truth, these guys said that You dont have parts installed, We fixed your heat, We fixed your window issue, charged me a lot of money (relatively) and cost me more than it was to fix the original issues. I saw a similar vehicle to mine parked outside the front, so Im wondering if they swapped and claim ignorance.I paid for a new window switch, and heater core flush, ended up repairing more for damages than what was repaired.
Good place, good guys.
Dave from hi tech was so helpful and turned a bad day into a much better one. Excellent driving and great conversation! Would call again.
Disorganization, they took off my gas tank, a week goes by and I dont hear anything, so I came in to ask whats going on. The gentlemen called the parts place in front of me to see the status, we found out the order was never placed. 1x more week goes by and they order the wrong part. I finally get my vehicle 1month later, then 2 days the I found out that the pump that goes into the tank cracks and i was force to take it back. Worst experience ever.
Perfect
I had always felt remorse when my car needed repairs knowing I would most definitely be charged too much for too little. This place IS the exception. They only repaired what I needed and the prices were more than fair. They gave me some things to watch & listen for in the future due to their professional experience they knew what to expect. Ive had my truck inspected there 3 times and never needed anything except a bulb and they threw it on for no charge. Outstanding service and very easy to understand and deal with. THANK YOU THANK YOU THANK YOU
If you want something done right with people who know what they are doing, this is your place for great auto care. No beating arround the bush. Staight honest knowledgeable people who never leave you hanging. Mike and Jeff are great people and have always done a great job for my wife and I .
I had to call AAA tonight to have my truck pulled out of a really deep mud ditch, and I didn’t think any company would wanna do it because it was pretty far off the road. The guys from Hi tech came out an hour later and brought 5 trucks to come get me out! They brought the whole calvary just for this one truck. They had the best attitude even though it was later at night and super cold out. Never have I had such a great experience with a company. Would reccomend for any towing or automotive needs in the Penn Hills area. Amazing work!
They did a good job, were able to accomodate my schedule, and price seemed reasonable. Id reccommend them to others looking for quality auto service in the area.
Got a flat tire on my way home, so I called AAA. They sent Hi-tech’s AAA, and Trent was very quick to change it and seemed happy to help!
Super fast n friendly
Taken cars there for 3-4 yrs. Always a pleasant experience, They only do the work that is necessary and keep parts to show afterward which have been replaced. I would highly recommend them.
The Driver was very rude didnt want to change the tire he was called to change all he wanted to do was tow my truck, he didnt have a jack, his tools were a joke he rounded off 1 of my lug nuts then when his joke of a breaker bar broke he got mad like a little kid and left me there beside the road. I called the office and got no assistance or call back. I Will NEVER use these people or recommend them to anyone . STAY AWAY!!!! i WOULD NOT EVEN GIVE THEM 1 STAR BUT CANT POST REVIEW WITHOUT IT
Very accommodating and pleasant to work with. No BS!
Talked to the owner about a tow. Very unprofessional I had cash and AAA . Couldve paid either way but instead I got the run around about certain areas and he has 2 trucks down. Oh and he tows for AAA! He couldve been a man and just said no
The “men” working at this location are rude, incompetent, and treated me like a piece of meat. They also didn’t complete the services rendered.
Very quick service and fair prices - first time coming here but it was a great experience
I take my car here for inspection. They are friendly and are good at estimating the time they take to perform services.
Nice people and very professional.
They are the best. My newly replaced air conditioner system mysteriously stopped working, they worked at it until they discovered the brand new condenser had a flaw.
Very helpful and kind!
Their tow truck driver is speeding and running stop signs and red lights while drinking a can of OE800.
Best mechanics in the east end.
Just great I love it
Great quick service!
Amazing mechanics!
********BEWARE OF THIS PLACE********** STAY AWAY JUST GO SOMEWHERE ELSE******YOU WILL BE SORRY!*****