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Mycarsaz
219 S 24th St, Phoenix, AZ 85034, United States
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Mycarsaz
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Ry
Review №1

One of my best car buying experiences. Staff was open and transparent throughout the entire process. I had several request throughout process, all of which were exceed by the wonderful people in the office that day. They even helped me take my rental car back. Do yourself a favor and chat with these people next time you are looking for a car. Even if they may not have exactly what you are looking for they will always be my first call from now on.

Na
Review №2

Great place to purchase a vehicle. Everyone was very helpful. Aaron was very easy to work with. Santana went above and beyond to get us our vehicle. They will definitely take care of you and work with any of your needs. Do not hesitate to come to them first! I would avoid the big dealers.

JE
Review №3

This was by far the best car buying experience of my life. They are honest, kind, responsive and gave us a great deal. They also delivered the car. Not for one second did I feel pressured or talked into anything. The car is perfect and they had lots of great cars. In a time when car buying is the worst, this was really the best. And we bought a car from a woman. Honestly, that was my favorite part.

Sp
Review №4

I bought great Camry thanks to Aaron Caceres. The process was nice and quick. Thank you guys for the wonderful car buying experience.

St
Review №5

My experience at MyCarsAZ was absolutely awesome. First very friendly and professional service not to mentioned the inventory of vehicles available. Aaron assist me throughout the process and I was very impressed and extremely satisfied. I would definitely recommend to all family and friends to check out the website and go from there thats all I did !!

Se
Review №6

Best car buying experince, great staff,open,honest,informative, superior customer sevice, if looking at higher end vechile this is the place, santna is your man.

Da
Review №7

Bought my car here. The selection is great for high end vehicles. The people who work here are honest and fair and I’d recommend it to anyone.

Ch
Review №8

An absolute delight dealing with this dealership. As an experienced car guy, dealing with many cars Denise in particular was very understanding and helpful. Would recommend to friends and family for sure!

An
Review №9

I give this place 5 stars!! They were very professional, they were fast and i was able to drive off in the car i wanted. The staff were very friendly and even got me a better deal than what was initially worked out before i arrived. I didnt have to wait for someone at the door, they greeted me and offered me something to drink. Both guys I spoke with were very friendly and all about customer service. I will definitely be coming back in the future and telling my friends and family about this place.

ZC
Review №10

I’ve been putting off buying a new car for a few years now, I was just looking and decided to go see this Mazda I thought looked good, I finally decided to buy a new car. I did a ton of research beforehand and they gave me a very fair price, they were quick to drop the price too so it would fit more into my budget. I hate going to dealerships because they’re always pushy and annoying, but they were very respectful and helpful. Would recommend. Would buy again.

Ra
Review №11

I have had a bad experience with this dealership last week,After I bought a BMW X5 from here, I thank God for deciding to check it at the BMW dealership .here is the report that I receivedReplace right front lower control arm bushing(s) (Found controlarm bushing(s) excessively worn/loose) Fail $634.45Replace left front lower control arm bushing(s) (Found control armbushing(s) excessively worn/loose) Fail $634.45Perform four (4) wheel alignment (Found control arm bushing(s)excessively worn/loose) Fail $195.00Replace lower oil pan gasket (Found engine oil leak) Fail $3,855.16Subtotal $5,319.06Knowing that I bought this BMW for $13000, after taking the dealership owners words seriously who said that the car is in very good shape and that nothing needs to be fixed, so there is no problems with the car.Not to forget that this dealership has at the same place a mechanic shop and so normally he should be aware of any issue with the cars that he has for sale.So I decided to return the car and not to deal with this dealership again

Sh
Review №12

I just bought from Santana a 2015 Porsche 911 carrera 4S let me start by saying that I’m a car guy and I bought and sold a lot of high end cars in my life I have to say that I never had such a Better experience buying a car this guy is honest kind and he gives the best customer servicei live in Los Angeles so the whole deal was over the phone I took a flight to see the car so obviously I got to meet him and immediately I felt like I’m buying a car from my best friend in any case the deal is done and he really became a friend I recommend from anyone that is looking to buy a car to give him a call I promise you won’t regret itThank you Santana you earned my business for goodShai Cohen

Ke
Review №13

Santana Got me in a 2014 BMW X3 fully loaded!!!! Great price and great people. So glad I found them

Sc
Review №14

Excellent service! Santana and Aaron were very professional and courteous. Only took an hour to buy my 2012 Lexus iS250! Keep up the great work guys!

Ka
Review №15

I bought my first car from MYCARS, LLC and they help me through the whole process! I love my car!

Ro
Review №16

I will start by saying my wife and I are in our 50s, we have excellent prime credit, didnt need special financing in any way and are very choosy on the car we buy and who from, frankly didnt have high expectations going to a used car dealer... well we were wrong, I wanted a very specific Corvette and found one here at Mycarsaz, I have to say it was one of the best cars I could find, excellent condition, great price and the purchase was as smooth as can be, Santana, Nichole and Aaron are fantastic to deal with... its like a family in there, they had sanitizer everywhere and were very considerate of whats going on right now, I wouldnt hesitate to purchase from again orrecommend family and friends to them, one of the best car purchase experiences ever. Thanks guys

Ma
Review №17

We purchased our Aston Martin from Santana and his team and we couldnt be happier! The transaction itself was ridiculously quick and so effortless. Santana, Nicole and the entire team were BEYOND helpful throughout the entire process (which, aside from driving the car, took MAYBE 30 min or so). They made themselves available to us for all questions and concerns. Even after all was said and done and we were out the door, they stayed available for questions we had after the purchase. The transaction was so smooth, the car is amazing, the team there is outstanding. Seriously consider stopping in here before you head to a standard dealership-save the time, save the headache, save the haggle. These are good people.

El
Review №18

Best place in Scottsdale/Phoenix to buy a car. Excellent customer servicequality products . They service you for as long as you need it. Bought a car there and will buy another one from them. KUDOS to Aaron, Nicole, and Santana.Fabulous people to deal with ! Check them out . You will have no regretsBest Experience ever, for a Mercedes Benz. purchase.....

Ye
Review №19

My experience was excellent! The staff was honest and strait forward which is ironic in the car dealing industry. We are very happy with the quality of the vehicle we purchased and the deal was fair! I’m going to go back for my next car! Thank you My cars!

ar
Review №20

Great customer service by Mr Santana

Ma
Review №21

Most transparent car dealership in Arizona. I never thought I would meet a car salesman that I actually liked, but Santana is awesome! We just bought a car from him this week and could not be happier with our new car and our car buying experience. Going to his dealership was a breathe of fresh air after visiting the other dealerships. He is constantly comparing the prices of his cars to the other cars in town to make sure his are the lowest priced cars on the market. And he goes above and beyond by replacing parts that you would not even know need replacing before letting you drive off in a vehicle, that I’m sure other used dealerships would skimp on.

Au
Review №22

One of the best Luxury Dealerships in Town.It was our pleasure doing business with such honorable people like Santana. Thank you

Sa
Review №23

Santana was very professional, understood my needs and worked on negotiating a deal that worked for both of us. I was very satisfied with the vehicle and cant say enough about the amazing inventory of clean newer model vehicles available at MyCars. I would definitely do business with him again.

Ch
Review №24

Purchased an Audi A7 here. The staff is very friendly. The service I received after my purchase was top notch. Honest, fair, kind! I would most definitely purchase from them again.

MI
Review №25

Three weeks ago I needed a new car. I went to MYCARSAZ and found the car of my dreams. A Red Cadillac. The price was right, but the excellent customer service was what sold me. I am now the proud owner of the car that I needed and made new friends with Aaron and Santana and Nichole If you need a car., MYCARSAZ IS THE BEST Place to go.

c
Review №26

Place was referred to me through USAA and this by far had to be the best car buying interaction iv ever had. Santana helped me every step of the way with from the moment I walked in until I left about 1.5 hours later. (If you have bought a car through a dealer you know thats fast) This was 100% worth the drive from Tucson to get a great experience.

Ve
Review №27

Came from New York State to purchase a vehicle. Borrowed my daughters car to go purchase a vehicle Id been looking at on their site for a couple weeks. Drove there only to learn they were closed. So I drove further north and bought my Audi A7 there. Ill catch you next time fellows!

Si
Review №28

Great company to purchase a car from! Santan (owner) & Nicole (sales) went above and beyond to help my daughter with her first vehicle purchase! We couldn’t have asked for a better experience. From the first phone contact, to checking out the vehicle to the purchase paperwork! If your looking for honest and reliable people make this your first stop!! You won’t be disappointed 😋

Sc
Review №29

Ive been trying to get a vehicle for a long time. when they say they will make it happen, THEY WILL MAKE IT HAPPEN. I recommend everyone check them out!!!!

ju
Review №30

I purchased a 2014 BMW X5 50i from Santana. He and his staff were polite and very helpful with any questions I had. Santana and his staff took very good care of me and I got to take home my dream car. I will purchase another car from this dealership in the future.

An
Review №31

I buy 3 cars already from Santana (the owner) hes just the best. good service and very honest person.

Sa
Review №32

They got the hook ups over here Forreal! Guy named Aaron really helped out. Their staff was super friendly and detailed about everything. Thanks you guys 🙏

Ma
Review №33

From the minute I walked into the dealership I felt really good about the energy on the lot. I knew the exact vehicle I wanted to see and the team was extremely helpful and courteous. Once I took it out and realized I wanted the FJ Cruiser the owner Santana worked up the deal. He was flexible and we arrived at a fair # and we got the deal done. It was a win win and a super smooth process from start to finish. They even extended a full detail and did a few requests to make sure I was happy with the purchase. I would recommend this business and more importantly the owner because you can tell he is a man of integrity. Thanks again Santana and I love my FJ Cruiser!!!

Ry
Review №34

I just bought a 2012 Audi A5 from Mycars and I had a very good experience. There was no hassle and negotiation was simple, Santana and Nicole took care of me. They got me in the car I wanted and gave me a great deal on my trade in, it was the best experience Ive had at a car dealership.

Tr
Review №35

I bought my first car from MyCars AZ about 6 months ago and have been very satisfied since I drove off the lot! I worked both with Nicole and Santana and they were very professional and honest. Setting up a test drive was very easy and they were very fair in terms of negotiation and price.I wanted to have a pre-purchase inspection done on the Mercedes I was buying and they had no problem with me taking it to a mechanic to have it checked out. My mechanic was so surprised at the quality and condition of the vehicle because everything seemed so well maintained, he couldnt find one thing to complain about!They are very honest and upfront people and are willing to do whatever they need to make sure youre happy with your purchase. If youre interested in a car on their lot, I highly recommend checking it out and scheduling a test drive!

Br
Review №36

We drove from New Mexico and absolutely will be doing business with Santana again! Amazing Service! Everything you could possibly want in a car dealer!

Ne
Review №37

Exceptional experience and highly recommended! Santana, Nicole, and Aaron at My Cars LLC provided great service and not once did I feel any pressure to buy. I knew what car I was interested in and they worked with me through the whole process of buying. In my lifetime of visiting various dealerships, this has been the best experience thus far. They were fair with their pricing and prompt with paperwork. I cant thank the team enough for such a great experience working with them. I highly recommend working with My Cars LLC if you are in the market for a used car. Next time I am in the market for another vehicle, My Cars LLC will be the first place I visit, and I wouldnt think twice about referring my friends and family.

Ch
Review №38

Great dealership! Went in to Test drive a BMW and it didnt end up having a few options i was looking for so i didnt buy. Nicole and the owner were very professional and made an effort to make it worth my time. They werent pushy. They understood what was important to me and remained completely professional. I will continue to pay attention to their inventory because they earned my business. I hate pushy car salesman and they arent that!

Jo
Review №39

No issues nice sales staff. They are willing to work with customers.

Da
Review №40

Santana and the staff were all very friendly and the overall car buying experience was the easiest I’ve ever had. I would definitely buy from here again and wouldn’t hesitate to refer friends or family members to buy from MycarsAz!

Sa
Review №41

Couldnt have had a better car buying experience! We drove all the way up from Tucson to check out this place. Most car salesmen are like vultures when you get on the lot. Santana let us breathe when we were here, standing by to answer any questions we had. He didnt try any sales pitches on us which was refreshing, and let us leave to go check out other dealerships without even trying to convince us to buy one of his cars. We ultimately ended back up here because he lets his prices do the talking. Goes above and beyond and ended up putting new brake pads on the car, when its not something we would have noticed if he didnt. Other dealerships would have let us drive off with a car with worn brake pads. With all the sleazy car dealerships out there this place is a diamond in the rough!

Fo
Review №42

Working with MYCARSAZ was a refreshing experience. Transparent, honest, and no pressure. Exactly what every auto dealership should be, MYCARSAZ is the place to go.We recently purchased a 2014 Yukon XL Denali from them and will be going back for our next car purchase.

Ai
Review №43

Honest and reliable people I just got a 2012 BMW and the owner helped us a lot.Best dealership I’ve ever been.

K
Review №44

I recently purchased a low mileage Cadillac XTS AWD from Santana. This was a hassle-free transaction and I would refer Santanas dealership to any of my friends or family.

Wi
Review №45

Can you say AMAZING! I have owned high end cars all of my life (F-Type) Jaguar, Maserati, etc. and have never had the level of service, professionalism and personalization that I had with MyCarsAZ!I purchased a BMW 428i for my son, and Nicole and Santana were both amazing! They genuinely care about the customer and go the extra mile to create a wonderful experience. There was absolutely no pressure for the sale, but rather time spent getting to know us as the customer. My son was treated with the utmost respect as a young buyer.If you are in the market for a BEAUTIFUL low mileage luxury/quality vehicle for a great price, then there is no better place to shop than MyCarsAz! You will be glad you did!To our family at MyCarsAz, thank you for the great experience! I will be back for the Aston Martin (lol).Love,The Williams

jo
Review №46

Purchasing a vehicle here was a great experience. No hidden fees, and none of the back and forth with the manager game.

Am
Review №47

Fantastic

Vi
Review №48

👍👌👍👌👍👍👌👍👌

Ca
Review №49

Wow! Excellent service! I am so thrilled that I was able to finance a vehicle through MyCarsAZ. Pericles and Aaron are TRUE PROFESSIONALS! After calling to come look at a car I was able to drive home with it the same day. We had worked out financing and even after signing the original paperwork, Pericles had continued to work for me and cut my interest rate IN HALF! There was no back and forth, only transparency through out the entire process. I HIGHLY recommend this company to anyone who appreciates clear communication and support through out the car buying experience.

AR
Review №50

Excellent treatment and with the confidence that the cars are in good condition, 100% recommended

Information
9 Photos
50 Comments
4.9 Rating
  • Address:219 S 24th St, Phoenix, AZ 85034, United States
  • Site:http://mycarsaz.com/
  • Phone:+1 602-525-0609
Categories
  • Car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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