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1st Class Motors | Used Car/Truck Sales
5324 N 27th Ave, Phoenix, AZ 85017, United States
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1st Class Motors | Used Car/Truck Sales
Comments
Ci
Review №1

If I could give a 0 I would don’t waste your time here they sell you lemons. I bought a truck the first day I got it, it started leaking. I took it back and of course they fixed it but only for it to be a bigger problem it started shaking really bad when you get on the freeway. I took it back again they couldn’t find the problem and they said that. What kind of mechanics they have that can’t fix a problem. So I said I wanted my money back and they charged me $600 for only having it 3 days. They claim I put miles on it when it was “getting fixed” supposedly. I put a full tank of gas the time it was supposedly getting fixed and when I got it back it was at half. They are a bunch of shady people that don’t know how to work on cars. DONT WASTE YOUR TIME HERE!!!

Je
Review №2

Ive bought a lot of vehicles over the years and I can defiantly say 1st Class Motors is one of the easiest! Very friendly, too the the point, and easy to deal with. Would highly recommend these guys if looking for a used car!

Zo
Review №3

They have the best prices. At a time when used car prices are at an all time high most dealers are looking to rip their customers off, but this place still has deals because they care! I could not afford the down payment on the car I wanted, but I am saving up more and will be back for sure!

Lo
Review №4

I have only ever purchased used vehicles and I wish I found about these good people when they first opened 5 years ago. In a great location right off the freeway right next door to the University.

Mi
Review №5

I bought a 2015 Dodge Charger via Car Gurus. Price was very good and the salesman, Edgar, was quite professional and easy to work with.I flew in to purchase the car and everything was as advertised. There was one minor issue and Jonathan and Edgar were fantastic to deal with.I drove the car from Phoenix to Oklahoma City where I then handed off to Firestone for a full inspection. The only thing they found was to replace the windshield wipers and coolant in radiator. No error codes or problems. Car drives like a champ and the price made it worth the journey to fly in and drive it home. Great service and they are people of their word. TIP: If buying out of state, drive the car and have a Firestone inspect it for you. National network and they will treat you fairly and not try to game you on repairs like some dealers will.

Je
Review №6

Great used car dealer! First time buying used and it was so easy and the car is so reliable and clean.

Lo
Review №7

I purchased a truck about a year ago and I had such a great experience. I am looking to buy another and went to another dealer and just had the worst time ever. I came back to 1st Class Motors and they exceeded my expectations a second time. I referred my parents who are looking for something very specific and this dealer is looking for it even if my parents were to change their mind. This place is the bomb!

Ry
Review №8

DEFINITELY RECOMMEND! I was a first time buyer and they helped me get into something I wanted! Super friendly staff! All around amazing experience with these guys! Don’t hesitate to go in! They will try their best to get you the vehicle you want at a good price!

Je
Review №9

The sales-man are not like others. They are on your side and want you to get the best deal!

AJ
Review №10

Decent Dealership - Better than most small dealers in Phoenix. I got rear ended out of town and needed a new truck. These guys changed the transmission fluid, detailed the truck, and filled up the gas tank. There is more damage to the body and bed of the truck than I initially saw but that’s the game with used cars. Minor issues here and there but the truck has held up so far.

Ni
Review №11

Very good service attending by the owner I recommend it widely

Cr
Review №12

I have big fears of used car dealers but 1st class changed that for me! My car runs great, they offered me an extended warranty at a very low price, and there was no pressure to buy.

Mi
Review №13

Hands down the absolute best car buying experience ever! Edgar and Lupita are so helpful and they give you the real. Every positive review is accurate. Chevy Cruze

Tr
Review №14

Excellent service and friendly staff. When we returned to pick up the vehicle for my daughter, they had it polished, tagged, and added gas in the tank. No pressure sales and a great deal. They’ve earned my repeat business. Thank you Daniel and Lupita!

Ma
Review №15

Great experience! I traded in my Honda and they offered me way more than what I was expecting for it. I also purchased a 2019 Nissan at the time. The process was clear, fast and they answered all my questions. Even after I left with my car they were available to answer any questions I had. I appreciate them working with me to find the best deal and interest rate. It can be difficult going through the process of purchasing a car but I would definitely recommend 1st Class Motors. Thank you Lupita and Martin!!

Je
Review №16

Want to the give the absolute greatest thanks and shout out to these wonderful people Lupita and Edgar were so amazing with every step of the way and made sure everything went smoothly they checked the car multiple times to make sure it was safe to drive back home even put new tires to be extra sure our familys safety was guaranteed They have the best customer service Ive ever experienced and my family gives them the upmost appreciation the quickest approval right here NO HASSLE WHATSOEVER I recommend 1st class motors to anybody and everybody its not about the money for them its about taking care of there clients in the best way possible. Thank you 1st class motors from the Roman family our kids are going to love all the extra room!! We appreciate everyone of you singlehandedly going above and beyond for our family.

Da
Review №17

The only dealer that advertised on car guru that actuality had the vechicle in stock to look at that i went too...very courteous people to deal with, totally no hassle and i highly recommend

Je
Review №18

Very best great people always there to help

ma
Review №19

Best costumer service, they made sure my car was in perfect condition even days after I bought the ford explorer. I love my Ford explorer. I recommend 1st class motors 💯%

Ga
Review №20

💯💯❤️❤️🏆🚗🚘❤️❤️📢📢📣📣PLEASE READ!! 😊This Dealer is the best dealer out there you could ever find, they have great prices and great customer service! Check it out, if you are planning on getting something Guadalupe & Martin are the ones to look for they will help you find something that your looking for and not only that, but shell also help you finance the car and help you built your credit up by searching the best option out there also finding a great intrest rate that everyone is looking for. They care about you not selling unlike other places I went to (Auto Action, Chevrolet, CarFax, Ford, Etc), they actually give you a great deal and match the price of you find it cheaper elsewhere and have it at that set price!My car was having issues after the 1st month of guarantee and the Manager was so nice and helpful in helping me fix 3 little problems on it! Not that the car was in bad conditions but it needed like a battery for the keys and few other stuff. Anyways there the best I will sure buy my 2nd car here!Im really happy, they helped me get my 2017 FORD EDGE! I LOVE MY NEGRA 🖤THANK YOU FIRST CLASS MOTORS & EVERYONE ❤️

El
Review №21

I am so impressed by this dealership! I did my homework before purchasing my car and the dealer was helpful at every step of the process. They actually beat the rate my bank was offering me! I have already recommended them to multiple friends!I see people complain about their service but the issue really lies in those people not doing their due diligence and forgetting they are purchasing a used car. I made the decision in the end.I will definitely be back!

Br
Review №22

Great experience here! I showed up on a Sunday when they were closed and Martin packed up his family and came down to open up the lot so I could see a Lexus GX460. He was very friendly and so helpful. He let me take the car for a test drive and didnt pressure me about anything. He made the whole transaction seemless. He even got me a great rate on my auto loan. They even filled the tank with gas and detailed the vehicle. After wards I asked About service records and they gave me the info I needed and Offered me an oil change at no cost.

Al
Review №23

Awesome group of people!! I am a first time buyer and dont know much of dealerships or financing a vehicle. They were able to explain every step of the process with me didnt fell any pressure from them. I am still in the process but they are patient and answering all of my questions to making the right step and sell!!!

Be
Review №24

Was so impressed & happy with the straightforwardness the salesman had. We went there to look at a specific car we saw on CarGurus and they immediately took us for a drive explained everything to us and were very easy and polite people to work with. We had our kids with us which definitely made us vulnerable and distracted but they took their time and didn’t try to add anything extra or charge and fees or extra stuff. I was so impressed that the price is what the price is and the high quality of the cars on the lot. We were working on our contract when my husband brought up some minor damages to the vehicle and they were so helpful and ordered parts right there and we scheduled a time to bring the car back and then replace/fix the issues with no problem. They even were understanding about the tax exemption for us being military even tho they have never dealt with it before they said they would make it happen and didn’t add anything to the contract and took our word on it. We left so impressed with how quick and transparent the transaction was I would def recommend to anyone to check them out if they have a car your interested in they were straight forward and amazing to do business with

Iv
Review №25

Great staff, great customer service! Daniel is whom I work with and did amazing! If anyone goes ask for him! They would help the best they can and will treat you like a friend and not just a customer

Ca
Review №26

Great deal and great service. Thank you so much for everything! Easiest car buying experience I have ever had. :)

Jo
Review №27

Bouth a Jeep Wrangler clean low miles Carfax great deal and negotiate the price Im happy whit my purchase I recommend 1st Class Motor they treat right n respect no rush i will go back for my next car there.

GE
Review №28

Highly recommend..!!They are the best with customer service, my mom bought a car there and after we bought the car they made sure she was satisfied.They went above and beyond

1s
Review №29

Great Service and Very Friendly Environment

Je
Review №30

Very clean selection of cars! Employees are very knowledgeable and direct. No hoops to jump through. Ive made two separate purchases. One cash and the other trade in. Took less than an hour to drive away.

Jh
Review №31

I got my dream car here thank you lupita !!! And Edgar, I love my car ...

Ru
Review №32

Nice and up front about there trucks and cars. They worked with me on my purchase of truck. No hassle on buying.

Pa
Review №33

This is my 2nd truck i bought from them, best dealership good inventory, thank you Lupita !!!

Ca
Review №34

The car I bought ended up having/getting a hole in the transmission and was technically out of warranty when I fully noticed. They towed the vehicle and repaired it at no cost and were extremely nice about it until more issues came up. Jonathan the owner says he wants to do his business right but isnt willing to admit he sold a lemon . A couple days after I got the car with a new transmission (it took 4 new transmissions and multiple weeks if poor communication to finally get the car back) the car blew an oil seal. The factory air intake was full of oil and couldnt have happened over the course of a few days if me driving the car . I was able to track down the previous owner and he informed me of the issues with the car and why he got rid of it . At first I thought this business was one if if few places who actually take care if customers . In light of recent events that doesnt appear to be true at all . I would steer clear of them all together.

Em
Review №35

I love my new truck . Thanks you guys .

Li
Review №36

Worst dealership do not Buy from here 3 cars and not one of them worked all 3 cars had something wrong with them refused to fix it the transmision was going out on one of them i returned the vehicle 3 days later he already has it up forsale again i am not the only one that has returned vehicles alot more people are returning the cars because they do not work it is not worth buying cars from here !!!

Ma
Review №37

Clean inventory best place to buy your car

Be
Review №38

Very friendly nice deals nice cars

ax
Review №39

Recently picked up my Subaru here and they definitely are all about taking care of the customer. Would recommend to anybody whos in the market for a used vehicle!

Al
Review №40

Best prices in town!

Hu
Review №41

Best dealer where you can purchase a vehicle...

Na
Review №42

Highly recommended. Really helpful and super friendly!

Ro
Review №43

Daniel and his team did a great job.

Ar
Review №44

Happy how they take care me.

Ry
Review №45

They dont care about the costumer at all dont buy here safe yourself headache

Lu
Review №46

Very friendly environment, large inventory and excellent service.

Am
Review №47

Were nice at first thew sold me a car that they new was defective after i bought the car and the sale was done i aas having probles with the car i went back and they were very rude and not honest at all will never buy from there again and i am letting people know to stay away from this place

Wa
Review №48

It is a great place to get car and service

Le
Review №49

Prices too high and wont work with you

Ro
Review №50

Highly recommended.

Mr
Review №51

Good deals, great cars!

Sa
Review №52

Great fast service

M
Review №53

Friendly and Free estimates

Al
Review №54

The customer service is impeccable. This is something that is reflected by the entire team. The things that I needed from the vehicle that I bought them. They have always been attentive to the details of which I inform them when it comes to the vehicle I bought from them. Me and my family drive from Tucson az. Recommended.

Sa
Review №55

It is a very professional place, the mechanic is very friendly and he fixes the cars very well.

Vl
Review №56

Excellent attention always active staff always looking for ways to help the customer and always the customer has the last word a greeting to my brother Martin always helping the customer !!!

Ma
Review №57

Very good service

Gi
Review №58

Good inventory, good cars and trokas I recommend them 100

Pe
Review №59

Excellent service, very friendly payment according to estimates, the quality of the people who work 100% guaranteed

Li
Review №60

Very good service

Os
Review №61

Excellent service good treatment customer service the best. Fair prices.

Lo
Review №62

To grab the car it was very easy they do whatever it takes for you to take it but if it damages you they do not comply with the guarantee I do not recommend it at all

Ma
Review №63

Good and cheap cars

Information
100 Photos
63 Comments
4.5 Rating
  • Address:5324 N 27th Ave, Phoenix, AZ 85017, United States
  • Site:http://1stclassmotorsaz.com/
  • Phone:+1 602-973-9793
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Race car dealer
  • Truck dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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