Rochelle is just the best! She was willing and able to help me with my repairs while I was several states away. And she was able to get my fully repaired Boxster back to my rental home and hooked up to the charger without my being there. The whole team at Porsche of North Scottsdale is top notch!
Dropped off my 911 GT3 with a blown motor. Now the beginning of the whole thing wasn’t the best but again I just dropped off my car with almost no warning or prep for service advisors. Anyways, I got paired with Jeremy. The man is incredible at his job and very trust worthy. I had the expectations honestly maybe never seeing the car again. He put a full new crate engine in it for me under warranty in like 2.5 weeks. Car runs fantastic and better than ever. Can’t be much happier about how it all worked out. Thanks again
Brian was wonderful. I communicated my wants and he found a car for me in this difficult market. Thank You Brian. I love my new Porsche Cayman.
Came in for a non functioning vent and they found I had 5 servo motors needed replacement. I was provided a loaner and service was quick and everyone was professional. My vehicle returned cleaned and blowing cold air through all vents. Would definitely recommend North Scottsdale Porsche.
Mike is the most awesome, unassuming, straightforward salesman I’ve encountered in a long time. There were other similar cars on the market under consideration, but Mike handled himself so professionally I chose to buy from him, even though others were somewhat less expensive. This is a top flight operation. Impressive!
I highly recommend Porsche North Scottsdale. My service advisor Jeremy always takes care of me. Two new tires and a brake job. Jeremy made sure my car was taken care of and got it back on time. Awesome car detailing too. Thank you, Jeremy!
The service is unmatched. The service manager and my service person were very attentive and very helpful in getting everything done in a timely manner. I have not seen a service department anywhere else try so hard to make their customers happy. I will always service my car there and would highly recommend them to anyone else. They go above and beyond!
I would highly recommend Porsche North Scottsdale to anyone. They were very easy to work with and addressed all of our concerns. This was our first Porsche and they made this a seamless positive experience. I would recommend Steve Rotonda in sales so if you’re looking for a very knowledgeable sales person he is your guy. Also, Brandon in Service and Robert in finance we’re at the top of their game
Great customer service! They keep in touch via text/email. Kinda takes away from a personal perspective, but when I wanted to speak with my rep, I called his direct number and he answered! Had an appt but they still overbooked and had my car 2 days, happy for the loaner car. Still giving 5 stars because they fixed my 20 year old Boxster and took really good care of her!!
Porsche North Scottsdale has always taken great care of me. From purchase to service they have always been high class. Service department has always communicated perfectly. I am very pleased doing business there.
I visited the dealer on a saturday morning because my check engine light came on in my 996 cabriolet. I did not have an appointment, but they looked at the car anyway, diagnosed the fault, cleared the fault code and ordered the replacement part and changed the oil and gave the car a thorough inspection. I was kept informed the whole time and they even did an oil change while i was there. Extremely happy with the service i received.
We had a dead battery and the original mobile battery company was not able to access the car the battery. Porsche North Scottsdale sent their mobile battery service guy out to our home and started the car and drove the car to Porsche North Scottsdale. We got a new battery and they did the annual service, hand washed the car and drove the car back to our home. Everyone was super professional. Excellent service!
Great experience for servicing my cayenne! Had the 40,000 mile service performed, and was able to use a substitute cayenne while my car was being worked on. As a realtor this is a great benefit to me. Jeremy* is always ready to answer all my questions and/or concerns!Very happy with Penske Porsche!
My purchase of a 2005 Dodge Viper Copperhead from Porsche North Scottsdale was the best car buying experience I have ever had. I purchased the Viper long distance from out of state and the process went smoothly, thanks to Steve Rotonda and his team. They arranged everything, from a detailed walk around of the vehicle (with pictures and video) to arranging transport of the vehicle from Arizona to Florida. The Viper arrived at my house ahead of schedule and was just as described. I couldn’t be happier with the purchase and I would definitely recommend Porsche North Scottsdale.
Porsche of North Scottsdale is an amazing dealership on all levels. From the sales experience to the delivery process. They are so knowledgeable and customer service driven. I can’t say enough about them. The cars speak for themselves and to have the dealership add more value is a win win. Keep up the great work. Thank you AJ you are a great sales consultant.Keith
I was so impressed with the level of service and professionalism. 5 Stars all the way. Rochelle is a shining star. I commend her for her excellence!! 👍Keep up the great work!
Great people and great service. Glad to come back and we will be back. Mark Williams is a great service advisor.
I live in Santa Fe, Nm. Rather than using the audi dealer in Albuquerque, I use the North Scottsdale Audi dealer for all service because of their stellar reputation. The service team is great and can answer any question. It is a pleasure doing business with an honest dealer that treats me fairly.
Very personable; very efficient. Total ease of check out. Service commensurate with what one expects of a Porsche dealership.
They always do a great job and have my car ready when promised. I highly recommend their service department and have no hesitations taking my precious “baby” to their shop. Mark is easy to work with and I am confident in his advice.
Had another wonderful experience with the service of my Porsche, the professionalism of Michael Sarantidis, the thorough completed repairs and the nice loaner that they provided for me..
Just had my Cayenne serviced. My service advisor Jeremy Neujahr went above and beyond to make sure all my concerns were resolved in a timely fashion. He communicated with me regularly and kept me updated of any changes.The service I received was nothing other than perfect! Thank you Jeremy!
My wife and I picked up a beautiful mahogany Taycan 4 CT from Porsche North Scottsdale. Mike Connaly made the purchase experience very pleasant, professional and very helpful. He went above and beyond to make sure all our questions are answered. If you want to buy a car at Porsche North Scottsdale ask for Mike, you will not be disappointed.
Great service as always . Very easy to deal with . Best quality work in the area . Always reliable
Work was all completed and car returned to me in great shape, thank you Mark.
Kevin Campbell is a good guy and made the buying experience painless. Brad Levine and his team are a first class outfit!
I love Porsches. The guys at Porsche north Scottsdale are there for business. Their business is to make sure the customer is happy and satisfied... from the top to the bottom at every level. The staff is knowledgeable and professional. I have been a customer for about 20 years and look forward to next 20.
I am exceedingly happy with the quality of service I have received at Porsche North Scottsdale. I am especially happy to have Michael Sarantidis as my personal service advisor. He demonstrates respect for my own technical background when communicating repair issues and maintenance options. My 2017 991.2 Base 911 was purchased as Porsche CPO and in my opinion, this service department has maximized the value of my cars warranty. Where I had a competing Arizona dealership/service department ignore 2 frustrating issues, Michael ensured both were addressed to my full satisfaction. I believe PSN is well known for providing exceptional customer service and its technicians are the best in Arizona. I also suspect the entire team of service advisors is excellent. AND Michael Sarantidis has my respect and trust for as long as I own Porsche.
Purchased a new Macan for my daughter and had the perfect experience. We reserved an incoming unit. Worked with Ajay. Ajay was direct, clear, and thorough. He’s an expert. He clearly explained the car to myself and my daughter. When the car was in, he promptly called and had it waiting up front in showroom with a bow on it for her. At delivery he re-explained everything step by step to her. He then called to follow up and see if we had any questions and invited us to come by anytime if we needed help. More and more I find myself disappointed by the customer service of companies. So refreshing to experience great service!
Bought my first Porsche! I live in Colorado and flew down to drive the different models and decided on a 992 carrera. Mark Siffert was professional and extremely knowledgeable and was able to answer all of my questions. He took time with my wife and I and had 4 different models ready for us to drive. The 992 is a completely redesigned 911 and it is amazing. Go test drive one and see for yourself.
Friendly, welcoming staff. Excellent service. Overall great experience.
These guys are the best... Mark and Brad always take good care of me, and of course it doesn’t hurt that I’ve bought more cars from them then I can remember. First class store and personnel..
Went for 2nd year service. Jeremy took great care of us. No wait and got loaner. Highly recommended.
Have had my Panamera S serviced by North Scottsdale for 8 years. Always accommodating and the car continues to run flawlessly. Good people, very trustworthy. I live three hours away and I will continue to have my service done there.
What an experience at Porsche North Scottsdale! Alan Birch and his support team were professional, honest, knowledgeable, and passionate Porsche fanatics that made me feel like I just joined their very cool club. I’m hooked! Can’t wait to add another vehicle to my stable in the future. Go see Alan!
Although my Macan GTS power train warranty expired December 2020 you worked with Porsche of North America to repair the oil leak around my timing chain cover. The estimated cost to pull the engine and repair the leak was over $8,000 - I only paid for the fluids. I have owned Porsches since 1983 and enjoy there reliability. The service provided by Porsche North Scottsdale is outstanding. I feel like I own a new Porsche due to your efforts and service.
This was the best experience and I got the perfect car at the best deal for my family and I. I totally recommend this dealership. Ask for Val!
Cons-Took a few weeks to get an appointment, expensive oil change that took 2 hours.Pros-My advisor was friendly, they cleaned the car and wanted my business.It was really easy to set an appointment on line and they kept reminding me. I liked this.Offered a loaner but I chose to wait. Came from Glendale.If you need a loaner be sure to bring your current insurance card in with you. Saw several people running out to their car to retrieve.My oil change was $325!!! I was told I own a race car by advisor … LOL Guess that means it used a barrel of oil???
Squeezed my car in at the last minute for some quick service. Got exactly what I asked for and a little bit extra.
The communication as to the repair was excellent. Never any up sell, just the fact, what needed to be done, and honest time line to complete.
I could not possibly be happier with my concierge Rochelle Wagner as well as the service team at Porsche North Scottsdale. Rochelle goes out of her way to answer all my questions and to make sure I am taken care of.
We had a great experience with Porsche North Scottsdale, they made the entire car buying process as smooth as possible.
The best Porsche dealer in town!I had issues few months back about my radio keep restarting and I spoke to the parts department, Jamie, walked me through to fix the issue. It turns out it needs a special reset.With awesome customer service, I went back to him to buy parts and he again provides exceptional service!I would highly recommend the place!
Incredible service! Had some damage to the front bumper of my 911 Carrera (heartbreaking to say the least) and scheduled an appointment, dropped my car off at the valet, spoke to Rochelle to see what the situation was, and was out the door with a beautiful Macan SUV as a loaner for the weekend. It took maybe 20 minutes in and out the door. Staff was super friendly, Rochelle was extremely knowledgeable and was always very reassuring. She kept me updated the whole time, I was able to sign documents electronically, and I never once felt hassled or taken advantage of especially since I know nothing about fixing cars or how expensive Porsche parts can be.Thank you so much again! The final product looks so good you can’t even tell anything happened!
Professional, thoughtful, skillful.They do their job on these wonderful Porsche automobiles, and follow up toMake sure everything was done well.
Recall notice was scheduled and taken care of promptly.
Thorough service as always. Jeremy was excellent.
First class operation in acquiring a new panamera. Car was ready, documents ready. Everything was explained.
Great service from Michael and Cole. Cole provided me with a lot of information on the features of my car since I bought it from an out of state Penske dealer on-line; and did not have the benefit of a dealer experience at the time of delivery.
AJ was outstanding to deal with!!!We couldnt be happier with our purchase.We will be letting all our friends know how happy we are with our car purchase and how we were treated by our sale person AJ of Porsche of Scottsdale.
Very honest, had transmission fault light on and couldn’t get out of 2nd gear. Expected to replace the transmission but only had minor repair performed costing $200. Very professional staff and nothing but praise for my service advisor, Mark Williams. He is the best and have worked with him for many years and hopefully many more years to come.
We are reluctant to go to dealerships, what with the hard sell tactics used. We didn’t experience that. Merideth was patient, knowledgeable and willing to work at our speed on the decision. We highly recommend this dealership.John ACarefree Arizona
Denis is a phenomenal sales men, he found my carrera 4s in a tight market and love it without any mark ups!
The service department and Rochelle my service manager was exceptional. They have a customer centric attitude that took extremely good care of my 2017 Boxster.Thanks you again for your great service.It is appreciated.
Very well organized service department. Accurate time estimate. Repairs were done meticulously.
Mark Williams my service advisor was great. Thanks again Mark
While it was a pricey service (expected from Porsche) they took very great care of me! They provided me with a loaner vehicle during my repairs (2020 Macan) and stayed in constant contact keeping me updated with what was going on! For all future repairs and inspections I will be back! I would recommend Porsche north Scottsdale for any of your needs as they can be trusted and relied on!
Outstanding service! Took excellent care of me and my Porsche from the time of check in to check out. Great customer support! Highly recommend!
The Porsche Cayenne was on my list of possibilities for a new car. I was referred to Mark Siffert of Porsche North Scottsdale by a friend who had just purchased a car from him.I’ll never forget when I came in to test drive... Mark said, “you’ve never driven a Porsche”? I said no and his reply was something like, “oh just wait, we will get you”. Well, he was right. I custom ordered my new Cayenne that day.I have owned several luxury brands; BMW, Audi, Lexus and Mercedes. My Cayenne is the best vehicle I have ever owned and certainly the most fun to drive.I am so grateful my friend referred me to Mark. He is absolutely the best car sales person I have ever worked with. He is so passionate about the Porsche brand and it shows. He’s friendly, honest and was never pushy. He truly had my best interest in mind when building my Cayenne exactly how I wanted it.If you are even considering purchasing a Porsche. Go see Mark Siffert at Porsche North Scottsdale.
Always excellent service and communication!
Loved the service at Porsche. Got a loaner car for the few hours it took for the service and then got back a cleaned serviced car,
The service team at Porsche is extremely helpful. They have exceptional communication skills and truly are there to help the client. I always feel so fortunate to have such a reliable and ethical group of people to work with me and my Cayenne at Porsche North Scottsdale!
Got a “customer satisfaction” (i.e recall) letter from manufacturer for a software update. Was a little surprised this couldn’t be done OTA. Letter indicated it would take an hour so I figured I’d wait. Called to schedule…first available slot was 4-5 weeks out. Wow! Then was told I couldn’t wait. Contrary to the letter, one hour really meant all day and I’d have to take a loaner. Learned later on there was another recall for bolts, so thank you for getting both done in one visit. Work was done and car washed. Interestingly, nobody walked me through the software update so had to request a call back from a techie. Learned nothing really changed so the update really only benefits the next owner.
Always a pleasure visiting PORSCHE NORTH SCOTTSDALE
Mark Siffert was a pleasure to work with and kept me updated at all times. Would definitely work with him again.
The service department was always friendly and exceptional in solving problems today and in the past. Because of this, I highly recommend Porsche of north Scottsdale.
Porsche North Scottsdale - they made my service experience super easy and smooth. Thank you Rochelle Wagner, Michael Sarantidis, Spencer Smith and Jamie Waldron for your exceptional service!You guys are The BEST!
Why is it that every time I visit a classy place like Porsche North Scottsdale for service the kid who drops my car at the curb leaves the seat adjusted so he or she can reach the peddles leaving a back-twister for me to get in and push the #1 setting on automatic seats? Move the seat BACK so the owner can adjust it THEN get out and hand the key to the owner! A simple courtesy always overlooked!
Mark Williams in the service department is exceptional. We have just moved and I will so miss his knowledge and his true caring approach to helping customers. Mark, you are a one of a kind!! Thank you for over 10 years of great service (and stories!!). George & Melody Van Ess
Seamless and always professional.
Had a fantastic experience when I had my car serviced. Efficient and thorough always!
Wonderful Service staff! Rochelle is always great to work with. Best dealership in AZ!
Really appreciated the help and suggestion of my service representative, Mark Willams. He has been faithful to me and my Porsche for 17 years. Outstanding service.
Making the appointment was easy. I was met right away by my service advisor. He gave me an estimate on wait time and the car was delivered right to that schedule. They offered to clean/vacuum it which wasn’t needed but I appreciated the offer. Check out was a breeze. They will be my go-to dealer for all my Porsche needs.
Service is always excellent. Truthful with repair suggestions. Love Rochelle!
I bought a Macan S from Porsche North Scottsdale and found the experience to be extremely easy. Everyone was super nice and the process was efficient. Fair price (ain’t much off on these cars) and the trade value was fine! Ken took great care of us and threw in a nice Porsche Hydroflask cup which was sweet. My wife loved it.There are not many dealerships in the Phoenix metropolitan area, but I highly recommend Penske North Scotttsdale. It was convenient, easy and what a great car! Come on...it’s a Porsche. Thanks to Ken again!
Great dealership, they were super helpful coordinating with my insurance company to get the repairs completed. They gave me a great free loaner for 3 weeks! I highly recommend them! Madison Weber was my service advisor and she was great!
Outstanding customer service, there is no substitute!
If the rest of the service team is as good as Jeremy then you will not be disappointed. The problems with my 911 happened after hours and I had texted Jeremy who provided immediate responses to my questions as well as being there for all my follow up questions that all seemed to be late night and early morning. He got the repairs taken care of really quickly and nothing was too much trouble. This is first class customer service.
Outstanding service and they took excellent care of me and my Porsche! And, Jeremy was great to work with.
Always an amazing experience and impeccable service. They treat you like family there.
Everyone was very friendly. Purchase was stress-free and somehow a pleasant experience which is a huge step up from my last vehicle purchase with another large dealership.
Premiere dealership and cars; outstanding customer service
Recently moved from Florida to Arizona. Have had the past pleasure of working with exceptional Porsche and Mercedes professionals.Mark Williams of Scottsdale Porsche is no less the consummate professional. Mark is prompt, polite and thoroughly knowledgeable.We look forward to a lasting relationship with Scottsdale Porsche and the continued assistance of Mark.
The exhaust bracket had separated and was making annoying noise at certain speeds/ rpms. Even though the vehicle was out of warranty, they took care of it. Rochelle my service advisor provides exceptional service everytime. Great dealership, wonderful vehicles and above all very nice people.
Everyone was helpful, 10/10 would recommend
It was a really easy buying experience. They had a vehicle that I wanted. I was not pressured to buy. They told me when it would be ready. I picked it up.
Porsche North Scottsdale has been great to work with throughout the challenging Covid service delivery time frames to get appointments scheduled and has provided timely communication for any delayed parts or warranty items affected by supply chain shortages.
Great experience and Ken was fantastic!! Everyone was very helpful i was in and out in no time...Best part.....I LOVE MY NEW RIDE! Thank you Ken, you were awesome!
Awesome, quick and professional service. They were on my request for a 911 I gifted my wife for her birthday and even gave me a big bow. Highly recommend Mike Connelly and his superb attention to detail. He understands passion people have for Porsche and he knows his cars. He marches the two beautifully.
Top notch service!
Excellent service all around befitting the brand!!
This service department performs as well as Porsche automobiles!Accurate and precise.
Everybody was nice and fast. I was greeted getting out of my vehicle and was quickly in a loaner driving off.
Excellent service as usual
Mark Williams is the man, don’t get rid of him anytime soon. This was my first Porsche dealership experience and the whole process was smooth as butter. Amazing service one day turnaround and just a great staff. I would recommend these guys any day of the week and I look forward to seeing them again. I’ve been into a lot of dealerships but these guys really do treat you like family. A+++ service.