Helpful people, look out for Brad. Thank you !

5 stars to Brad Hutchinson for going above and beyond to get us the vehicle we were looking for! This experience was a very smooth process. We appreciate Brad for taking the time to thoroughly answer all of our questions and work hard at getting us what we wanted. Brad was extremely genuine and a gentleman the whole stretch. He was highly considerate of our needs and wants throughout the entire process. His approach was relaxed which is exactly the kind of salesman we love! To top it off Brad also stayed late to wrap the deal up! We couldnt have asked for a better salesman or experience at Green Ford, Thank you again, and make sure you ask for BRAD HUTCHINSON! -Austin&Taylor

Paul Schurter is an outstanding parts man! He gets me fixed up with parts for our Fleet. The 1st time, every time, all the time!

We thought the Ford dealer would be a great place to take our vintage truck to be repaired. Sadly we were wrong. After one trip to the dealership for some general maintenance the truck returned with several more issues. After taking it back to be fixed the truck has now been there for two months with little to no end in sight. The service person assured me that the vehicle would be stored inside after I requested that because of the age of the vehicle. He told me it would be inside no less than three times. After driving by the dealership today my truck was sitting outside being rained on. I called the service manager today and he was extremely rude to me and made it seem as if this truck was not worth his time to work on after I spent several thousand dollars on the first repair. Even thought it was a good idea to tell me they make “$800 a day fixing new cars” He told me that they have a $50 fee to store vehicles inside per night. Despite assuring me it would be stored inside, I was never told about this fee. Had I known, I probably would’ve paid the storage fee. So disappointed my truck with original paint has just been rained on for months and I have been mislead. They’ve had it for two months. Major warning to any other vintage Ford owners

Finally pulled the bandaid and traded in my old bucket. They put me in a 2020 Ford Fusion that I love with all the features that I need plus a few that are seriously awesome! Ask for Dane. He was wonderful. Tons of knowledge and no salesman BS. Answered the hard questions and found exactly what I wanted/needed. By far the BEST car buying experience I ever have had. Looking forward to servicing my vehicle here too!

Good service. Got it right the first time.

Bought a new Ford Escape at Green Ford. The sales staff was great, no pressure to buy gave me time to think about buying decision. Even though I purchased the Escape and it wasn’t the rite vehicle for me, Green Ford installed my tinted windows at no charge,paid for a ding to be removed from my vehicle even several months after purchase. The general manager Anthony is very hands on there and he is open for a office visit. Would purchase from Green Dealerships again.

Would give 0 stars if I could. It took them a full week AFTER my appointment to even bring the car into the garage and look at it, despite the fact that I called and spoke to their people on Monday, Wednesday, and Friday of that week to check on the status. It turns out that Brad CANCELED my appointment and let the car sit on the lot for a full week because it was towed in. It took until my third call for him to admit this and he apologized and said they make this mistake a lot with cars that are towed because they lose track of which cars have appointments and which dont. They refused to offer me a loaner while they worked on the car. They finally brought my car into the garage today, a full week after my scheduled appointment date, and claimed the issue was a dead battery despite the fact that I watched the tow truck driver test the battery and it was fully charged before I had it towed in. They are untrustworthy and unable to manage their workload. avoid at all costs.

We pulled into the lot to look at cars. It seemed like 2 sales men where trying to see who could get it us first. They didnt listen to my husband and tried to come talk to me. I felt attacked like they didnt care about us just wanted to make a sale. Dont like when people are pushy that just makes me not return. They are very rude we wont be returning.

Salesman Brad Hutchinson was fantastic to work with. I did my research and knew what my trade and the wheelchair van I was buying were worth. When Brad came back with prices for each, he valued my trade for more and the wheelchair van for much less than I expected. Brad was friendly and didn’t try to sell me anything else. The wheelchair van was in pristine condition and drove perfectly. I highly recommend Brad Hutchinson and Greene Ford in Peoria!

Friendly and knowledgeable staff! Great work!

Pleasant, helpful, efficient and most importantly, honest service department personnel! Ill never go back to Uftring!

This is definitely the worst service department I have ever dealt with. The department personnel including the manager are lazy an unwilling to help with the smallest of problems. The sales department called Green Chevrolet which fixed my warranty problem in 2 minutes. Problems continue to arise with no changes being made at Green Ford. Within the past 6 months I purchased 2 new vehicles and this is how I get treated. Be smart and stay away from this service department. The sales department is great.

My husband and I bought a 2018 Ford Edge back in December. We originally werent going to follow through with the purchase though based off of some negative reviews we had found across the internet regarding this dealership. However, we had a long discussion about our concerns with the businesss reputation with our salesman (Dane, who we HIGHLY recommend) and with Anthony, an owner. We found out through that conversion that many of the problem areas we had heard about have been dealt with over the last year or so because Anthony has become much more involved with this particular dealership. If anyone is hesitating to look at Green Ford based solely off of reviews, I encourage you to go in and actually have a conversation with the employees and owner.As for the buying process, it was a total breeze (after we gave them the go around on if wed purchase or not, haha) and everyone was super professional. I have waited to write this review because I wanted to see how the service department experience was after getting the oil change done for my vehicle. I will be honest and say that the service department was less impressive than the sales, because I had originally tried going in for a walk in oil change on a Saturday and they didnt have time for me that day, which I accept completely. So I had made an appointment for 5 pm a following day and when I went I was questioned about my 5 pm appointment because apparently the shop closes at 5:30 and the oil change will take 45 minutes. I reminded him a couple times that I had scheduled that online and so he still took us and got the oil done that afternoon. So my advise is, go see Dane for buying your vehicles, and call to schedule service times.I wouldnt hesitate to go back to Green Ford for another vehicle in the future so if youre concerned like I was, just go and talk to them about it. Theyre really open about whats going on behind the scenes and will answer any questions you have.

Great service, very professional salesman, very quick process. Highly recommend Kenneth Hunsinger. Will do business again!!

Very Professional sales staff, very clean Autos and business. A great Service Department and Detail Shop.

Recently bought an Expedition from Green Ford and had a great experience. I worked with Brad Hutchison in sales. He made everything so painless and not stressful. I usually get stressed out during buying a vehicle and didnt have that feeling this time. They worked with me on making the deal. Strongly recommend going in an checking them out if you are in the market for a new vehicle.

My Wife found a vehicle that she liked while browsing online. She called Green Ford and they set up an appointment to view the vehicle which they still had. I left work 2 hours early so we could drive 2 hours for our appointment. We get there and they told us that someone else was signing papers as we entered. Never going back and telling everyone that I know to never shop there.

Unreal. Ive only had bad experiences with dealerships in the past so I was assuming it would be the same here. They were able to fit me in same day, customer service is great, they were able to work through warranty questions. They go above and beyond to retain customers and it shows.

Bought our first Honda. Had a great experience and couldnt believe how quick the signing went. Thank you Green Ford! 😃

Workers cut corner and do recalls incorrectly. They further disable the vehicles which then requires more money and more labor needed. Go to Mike Murphy in Morton if you want your work done correctly and with quality.

The experience me and my wife had here was literally worth the time and the wait my wife was holding to her guns and our salesman Brad Hutchinson was not standing down and was not taking no for an answer be prepared to buy and be prepared to be Wowed by his expertise and honesty i cant explain the professionalism in patience he had with us today lets say my wife signed and I signed and we have a brand new 2018 car and I cant tell you how happy we are about the deal that was made today

Best experience I’ve had honest and helpful every step of the way I love my car special thanx to Brad Hutchinson...He was the greatest his honesty and just Thoroughness made my purchase so much easier thank u to everyone at green Ford

Hands down the best car buying experience I have ever had. I told them what I had, told them what I want, told them what I wanted to pay. They worked diligently with me and made it happen. I think what stands out the most was they cared, and listened. The examined what our needs were and found out, what I was ready to buy wasnt going to fulfill those needs. And they got me even a better deal than I could have expected. There was never at any time pressure. When I told them that my wife and I needed to sleep on it, they understood. I dont often write reviews. Sometimes you have people that just want to complain, or some business write there own. But I can tell you, I was just a guy who wanted to get a new truck so my wife and I could go camping. And they made that happen. So, if you are just shopping, or ready to buy my sales person was Trisha and we got amazing service from Rob.

My car was shaking and humming real loudly while I was on my way home today and it kept getting louder and louder as I continued to drive. I took her to be checked and they told me everything was alright and they didnt have any of the issues I experienced. I am grateful for the expertise and all the kindness that they give me everytime I bring my car in.

Dane is a awesome guy. This is my new ride

I got to say Brad Hutchinson was perfect we found him with no problem he delivered as promised and it was awesome I couldnt say better about him it was so great

I can’t believe the biggest dealer in Peoria, IL has the rudest service manager Mark Tonde. I took my car to the dealer for a multi inspection before purchasing the vehicle from a private seller and I was told the rear shocks needed to be fix among other things. The seller fixed most of them except for the allignment and a transmission axle seal so I took it back the dealer and I was told the alligment couldnt be done because the front struts needed to be fix. They had me talk to the mechanic named Slyler wich he told me that he told the Service Advisor Bob that the front struts needed to be fix. I told him that he wrote on the work sheet the rear shock (not the front struts) and asked me if I had the hard copy. I told him that I might not have it anymore so he told me that without the hard copy there was nothing that they could do. Then, I remembered that I sent a copy of the hard copy to the seller so I found it on my messages and showed to the mechanic. He looked at it and told me that he told the Service Advisor Bob the front struts and not the rear shocks needed to be fix so he made a mistake and we fixed the wrong parts. The manager was not available so I talked to Jim who told me that he will relate the information to the manager and have him call me back first time in the morning. He didn’t so I called the dealer and I was told he will call me back. He did, but he was so defensive in the call that he wouldn’t even let me explain the situation that took place when he was not in the dealer anymore. Mark just told me at the end of our 2 min phone conversation, “you know what im going to do for you buddy... nothing!” and hung up on me. Maybe he was upset because we didn’t fix some of the parts at the dealer since that was one of the few things he told me during our phone conversation but that was not me but the private seller that took care of it. I was charged just to get wrong information from the dealer and the wrong parts were fixed. He didn’t acknowledge that his own mechanic made a mistake nor offer me at least some decent customer service to aliviate the situation. On the other end he was rude and careless about this issue. I just hope that someone from Ford gets this information and maybe do some customer service skills trainning to his Managers to avoid this unpleaseant situation in the future.

If youre thinking about taking your car to Green for service, I would suggest trying a different dealership. We recently brought a car here to have some recall work done. While the car was in the shop, another component in the vehicle stopped working. We brought the issue to the service managers attention and returned the car to the dealership. After the service department evaluated the failure, they indicated it was just coincidence that the part failed while it was in the shop and wanted to charge me $500 for the part. The car was fully functional when entering the shop and not working when leaving the shop. The service manager Mark was rather rude and even indicated I may be lying about the component working when it entered the shop. I did contact Ford corporate to open a case regarding the issue with this shop. To date, I have not been contacted by Ford or the dealership to remedy the issue. I bought the part used for $65 and will be replacing it myself. My only recourse at this point is to stop using this dealership for service or purchases, and will likely not purchase any additional vehicles from this manufacturer due to what I consider poor customer service. Please consider this review when evaluating your service options.

Came for an oil change & tire rotation. Fast friendly service. Representative gave reminder of recall info & set appointment also. Great work and good deals!

Nice people working here

Great place to do business. Outstanding staff.

My buying experience was great and they gave me what I wanted for my trade... on the other hand I have had my new car for almost 3 months and I still have not gotten my registration. I called and left messages and no response .. I emailed my salesman and finance lady .. no response. FINALLY a gal from the Chevy store called me back and has been very helpful ... I still have not received my Registration. I have called and left messages for the Manager, Rob to please call me.. no response yet. Did I received better service to get my business ? I am starting to wonder if I shouldn’t of just bought locally. I do hope I do not get pulled over since my plates obviously have mot been transferred. Great buying experience ... Customer Service after the fact ... Ugh bad.. except for gal at Chevy store.

Ford Explorer Driving Towards Peoria From Dixon, During The Road Experience Car Trouble Took It Nearest Ford Dealership Luckily There Was Green Ford. They Offer Quick Lane Service But They Were Busy But Manage To My Vehicle In About An Hour Quickly To Head Back On The Road!!Extremely Recommended!!!

I drive an hour to come to this dealership for an oil change. Very nice people with a big open waiting room

Took longer than anticipated but worth the wait.

NEVER DO BUSINESS HERE!!! THEY RAISED THE PRICE HIGHER THEN ONLINE!! I went to buy a 2017 Ford F150 Listed for $33,958. Test drove it, really loved it. Went to go talk price since I was looking at some others online. The salesman left and came back with his mangers price of exactly that (no money down), but they gave me the sheet thats attached with the out the door price breakdown so $36,489.87 total. I say thats too much. They get their manager and he starts saying maybe he can lower it more, but no more then $500 off asking price. Making it just under 36K OTD. I say Im not sure, he says if I buy it now hell do $35,500. I want to finance through my bank so I say Ill come back in the next day they are open to talk about it. I get approved from my bank so I email the salesman asking for $33,500 or if they cant go down on price can they do some oil changes and add ons. He say he showed his manager and they made a good offer and to come in to talk about it. So I come in, they say the BEST they can do is 36K OTD. I ask about the 35.5K from the last day and they say that was just the price of the truck, not taxes and fees. I say thats more then listed online. They bring the manager over that made me the deal, he says that wasnt a guaranteed deal and he couldnt actually do it for me, he was just trying to get me to buy it that day. So Im a little upset but Im not going to lose a truck over $500, so I agree to 36K OTD. we shake on it and start the paperwork. They come back about 10 min later saying that 36K OTD was with my current truck as a $1000 trade in. I say I never said that I was going to trade it in. They tell me that was their mangers mistake but in order to get the 36K I need to give them my truck too, if not it will be 37K out the door. I tell them that the online price and their online E-price is less then that out the door and remind them of the paper they gave me the last time I was in. They say theyll talk to their manager. They come back and say that he said the BEST they can do is 36K OTD with my truck and 37K OTD without and ask if I still want to do the deal. I ask for the full online price they offered me on the last day and they say its not longer valid since I wont do the trade in. That means the BEST deal they could give me is $500 more then the online asking price and $650 more then the e-price I was guaranteed. Ive attached pictures of the document they gave me and their website as of 04/22/2019. DO NOT TO BUSINESS HERE!!!! They kept raising the price for me and kept saying I was getting some sort of deal. BUNCH OF CROOKS!!!!!

Im not very happy with the service people I spoke with. I ed and got information concerning getting keys made for my f150. I was given the wrong information and wrong price for what I needed. When I asked about a time frame they stated about an hour to get it done. After I had it towed in it was only then that I was told that it would not be ready until 430 in the afternoon. No one bothered to tell me that there was additional fees for hooking up the computer. I found it extremely annoying and am very unhappy with the lack of information I needed to make a proper decision. I havent been a customer before and I am glad of it. Im sure I wont be again

Berry help full

Arthur Pannell 5 stars great deal for A&J Construction thank you

Easy peasy oil changes and a nice wait area!

Great selection of new and used vehicles. Friendly, professional staff. I always have my vehicle serviced here, as they offer a 31 point inspection package at a reasonable price. So I get all my fluids topped off, oil changed, tires taken care of, and they let me know if theres a potential for any problems down the road with my vehicle. Great dealership, sales and service staff!!

Good experience, great sales team. Really helped me find what I wanted within my price range. And, best of all, my USED vehicle has a LIFETIME warranty on the drivetrain and any moving part in the motor... FOR FREE!! That alone makes it worth purchasing a new or used vehicle from Greene Ford. Greene Chevy, however, absolutely the worst customer service. I wrote a review that goes into detail, I highly suggest reading it before doing any business with them.

Its ok. I feel like I got a deal on my car. I actually only get my oil changed here because they wash my car for free.

I began looking at the expeditions due to the enormous rebates offered by ford. After having a negative experience at this store several years ago I called to inquire on price only to have a starting place at other dealerships. I was impressed by the general manager, Rob, for personally insisting to rectify the situation. He is new to the dealership and it is clear he into acquiring new customers, fixing past issues, and maintaining long term clientele. Not only did he work with us to make sure we were comfortable, he also took personal oversight to make sure everything went smoothly. After making the trip to Peoria (over 2 hours from home) Late in the day we decided to purchase the expedition. We did not purchase the expedition from ford but rather solely from rob and his excellent sales team. They close at 5pm on Saturdays and stayed over 3 hours past close to make sure we were set. I can’t say enough about this dealership and the new leadership. Justin M. Is down to earth, personable, and honest. He took great care of us as well and took time to explain features and technology. The staff were knowledgeable about their products and gave the best deal above 5 other stores we visited. I highly recommend green ford Peoria for your next purchase. We will be back for all our future automobile needs.

I just bought my first Ford vehicle and I really enjoyed the whole experience! My sales consultant Jeff Jackson was amazing! He was very polite as well as professional and found me exactly what I was looking for in a vehicle. I recommend him to anyone looking for a new vehicle! He took the time to listen to what I wanted and made sure I was informed of what features each vehicle had and any other important information. He seemed very knowledgeable of the vehicles at the dealership and made me feel comfortable with this new experience! I will be back to Greens Finish Line Ford and I would highly recommend him to anyone! Im very pleased and satisfied doing business with him!

Went in looking for 2 cars (replacing a totalled car and a car too old to repair) and walked away with a Ford Fiesta and a Toyota Corolla. Great cars. Willing to negotiate for a good deal.

Was able to get a great deal on my new car. All employees I dealt with were very friendly and helpful. Still have been messaging me a few weeks after to make sure that everything is going good and that I am enjoying my car.

Green Fords service was great!They got me in right away and were able to work around my schedule. I am from out of state and was in town for business. My vehicle needed some immediate attention. They were able to order parts and they were there the next day. I took my vehicle there in the morning and they had me out the door in 2 hours. I am very satisfied with this dealership!

Have only been once, very impressed.Truck battery went out a morning before work, was able to jump start and got to Green Ford.Planned to install myself to get to work asap, but they assured me itd be quick and free install on batteries.45 minutes later Im out the door, very quick for showing up without appointment.Facility very clean, personnel incredibly friendly.Waiting are very comfortable. I saw soda and popcorn machines, I assume that was for customers.... but wasnt there long enough to take part.Thanks for the great service !!

This summer I walked into Green to look at a car that I had found online. When I pulled into the lot, I was approached by Troy. He answered all of my questions about the car and was able to offer a lot of information about it as well. He then had me take a look at the other cars on the lot to ensure that I got the car that I wanted. After looking at several different makes and models, and test driving many, he was able to help me to make the right choice. We continue to be very satisfied with our purchase, and have recommended Troy to many of our friends and family. His energy and spirit are like no other. Please consider requesting him for your future purchases!!!

My God, this place and the people there are nice!

Great! I love my new 2017 F-150! I have never really got into trucks until I bought my bronze fire 2017 F-150 from Caleb Wright at Green Ford. I love the way it drives and handles. Green Ford is stepping up there game, the whole process was seamless and professional would highly recommend this dealership to anyone who is looking for a great deal!

Made an appointment for oil change at Quick Lane, arrived 5 minutes early and it took 1 and ½ hours to complete. Previous experiences have been great, but being a family with 4 Fords, will probably go else where.Straw that broke the camels back: 12/14/17 - 2017 Explorer would turn over but not start. Ford Road Assist was great lining up the vehicle for transport to Green Ford at 9:00am. Checked status with Green Ford at 11:00am and the technician was going to call, never did. I called at 2:00pm and no answer. Picked it up at 5:00pm. All I needed was an update.12/15/17 - My son had an appointment at 2:00pm Friday for a simple recall for his Focus door latches. Went to pick it up Saturday morning - not done. The technician said it would be done on Monday. We did pick it up Saturday.Im a reasonable man, but if I had this level of service in my business, I would be out of business. Not even mentioning the issue last week with my wifes Edge.Love Fords - There are other Dealerships.

Thanks to my mans brad he got me alllllll together... Thanks BRAD!!!

We found a listing for a used Ford Mustang on the internet at Green Ford. I sent an inquiry and received a prompt reply from Ashley Green (management!). She was very nice and answered our basic questions and put us in touch with our sales person Tina Goodwin. She is FANTASTIC! She understood we were coming from out of state and was most helpful answering our question and concern before we made the trip. When we arrived at the dealership she had brought the car into the showroom (as it was raining) so we could be comfortable. We found the car to be everything Tina had said it was and even MORE! Tina is awesome! She is very honest, knowledgeable, and personable. She went the extra mile to work out a great deal. Everyone we had contact with at Green Ford was great! My husband had an injured knee and the staff was very helpful to make him comfortable. And we LOVE our red Ford Mustang convertible!!! We highly recommend Green Ford and their staff!

Purchased a Chrysler 300C from Green Ford. Our sales agent was Cortney Williams. He treated us with great respect. He worked with us as we negotiated the sale. Cortney came from a very customer focused perspective as he addressed our concerns. Everyone else we dealt with throughout the sales and paperwork process were patient and courteous. We can recommend giving Mr. Williams a chance if you are in the market to purchase an Automobile. This is the second vehicle purchased from Green Ford. The first purchase was not as smooth as this one. We believe that this just demonstrates how important it is to have the right people representing your business. You see it is true that the people make the place, and not the place that makes the people. Harold and Annie Snider

Our experience with Green Ford has been less than stellar. We bought a vehicle in June & were told by Mario it came with a lifetime power train warranty. Turns out that was just a ply to sell it....don’t trust the salesmen!!! We had a check engine light pop on a week after purchasing & It’s not being honored. We now have a $3000 fix that we were told would’ve been covered. Would highly caution against this place.....

I just bought a new car, and anything below great is too little. It was a fantastic experience! Nick Reece was my salesman, and he fits the bill for an excellent salesman. He is mature, experienced, intelligent, patient, professional, and above all personable. So if you need a good salesman and good person to have in your corner when it comes to buying a car, ask for Nick Reece. Hes the gentleman to turn to.

TERRIBLE place to buy a car!! Don’t buy into the “Lifetime warranty” as they will find any loophole to get around it. Beware of the junk cars on the lot!

Very helpful with any questions

Omg I just love this place!!!! I had the best experience ever!!! Art helped me find the car of my dreams! Low mileage, and super cute!! Art really listened to my pros and cons about what I was looking for. I had a really bad experience with my last car and this one was just the complete opposite! I’m so grateful I had Art working for me and not just doing a job! Thanks so much Art you’re the best!

So happy with my experience with Daniel at Green Ford I had no idea about how much I didnt know that would have made his assistance easier on him! He worked out everything for me and helped me with any other decisions that made my purchase less stressful I cant thank him enough for how many issues he had to deal with for me. What an amazing person that never worried about the sale when I mentioned I had too many things on my plate and couldnt go through with a purchase, but he knew all of my concerns as well as my work schedule and didnt stop till I was happy and at ease!

Todd was wonderful. He wasnt pushy, listened to my needs,called me to see if I had any questions. It was a very nice experience. Thanks so much.

We were searching for a specific F350 & finally found it located in Peoria Illinois, but we lived I Kentucky. So the long distance questions & answers went on for at least 2 wks. We needed help financing because of our unique situation ( selling our house, buying a truck & moving to South Dakota). Daniel was immensely helpful with suggestions, advice on financing & coordinating the purchase. Great customer service & extremely helpful in making our plan happen.We would definitely recommend their dealership, they went above & beyond to help us find our perfect truck.

We came in last night to look into getting out family a dependable vehicle. Tina Goodwin took our appointment. She asked us what we was looking for in our new vehicle so we have her a list of our wants and needs with the price range we wanted to stay in. Tina searched and searched. When a vehicle pulled up into the lobby me and my wife said that one cant be it. For the price range we wanted to be in. To our surprise it was and would just like to say she had went above and beyond on our expectations and very proud to say we left in a 2016 Dodge Journey a very happy family. Kids were very happy to see the new car. Thank you again Tina Goodwin.

I was impressed by the whole appearance of the service department! It was clean and organized! The Servicemen smiled! It made me feel comfortable as a woman entrusting my vehicle with Ford! I might be biased as I am a long time customer.....there are no other vehicles I would rather drive ! I was treated with respect and even after I was told they were shorthand and I called for status 3 hrs later, Rob was still very pleasant when he explained my vehicle hadn’t been started. I appreciated that, but I knew my vehicle was in great hands. Oh I forgot to mention the waiting area was excellent! Loved the little chest for the coffe condiments! As an accountant, I like the details! Keep up the great customer service!

I was extremely impressed with everyone at the dealership. All of the staff whom I encountered greeted me with a cheerful smile and a hello, and I was offered help multiple times. My salesman, Arthur Pannell, was especially cheerful and helped me throughout the entire buying process. I really felt he had my best interests at heart, and I have confidence that hell be there for any future needs on the car. I would recommend Arthur and this dealership!

Although I didnt get service done, I had a great experience. Quick, friendly and easy to drop off. Got a diagnosis and estimate quickly. Then couldnt pick my truck up for a few days and they kept it for me. Highly recommended, will be back.

I purchased a vehicle from Green Ford and it was a great experience!I strongly recommend anyone considering a new vehicle contact Troy Caldwell. Hes an energetic, knowledgeable salesperson who worked hard to get me a great deal on exactly what I wanted. The entire staff was professional, polite, low pressure, and made it a fun, comfortable experience - and I got a great deal!Special thanks also go out to the General Manager, Ashley Bradshaw, as well as the others that made this great: Sean and Josh.The next time my family considers a new vehicle, we will definitely be talking with Troy and Green Ford!

Absolutely love my new car! John Mabee is a fantastic salesman and Ill definitely continue to buy cars through him. I purchased a 2017 Ford Fusion and he went over all the specs with me. He makes you feel comfortable and hes not pushy.

I had an amazing experience with Green Ford. They quickly found me a car after my car was totaled in an accident. Friendly and helpful. My only complaint was that Mario promised me a full tank of gas when I left, only to find out down the road I only had 1/8 of a tank of gas.

I was in search of a more family friendly vehicle. I was recommended to go to Green Ford in Peoria and I am thrilled that I did. Caleb Wright helped me through all the steps and found an SUV in my price range that runs great and looks brand new inside and out. I even had my 2 year old with me both times I went to check things out and all the staff were understanding and interactive with her. She got snacks, popcorn, and a drink while waiting for us to go over everything. Super pleased with the customer service and quick care! Thanks guys!

Untrustworthy. Will charge you for things they say they fixed but never did. Also lie about details of a vehicle when selling it to you.

I just bought a used car from Green Ford and I couldnt be happier! Arthur Pannell was the salesman I worked with and it was the best car-purchase experience Ive ever had. He was friendly, knowledgeable, professional, and patiently answered every question I had. I highly recommend you visit Green Ford and ask for Arthur. Hes the best.

Im out of state and purchased a car for my senior parents via internet and phone transaction. I asked the sales person to find a vehicle with AWD so theyd be safe in the snow, HID lights so they could see well at night, and apple car play for GPS navigation so they wouldnt get lost. I didnt care about much else, just that it match those 3 criteria. He called saying hed found the perfect car matching my criteria, so I bought it. Being out of state, the finance department did a great job accommodating me with all the paper work via fax and email. My problem was when I visited my parents 6 months later, I found that the car I purchased had only one of the things I asked for, the AWD. Very unhappy about being lied to by the salesman.

Got a vehicle checked out here, employees were helpful and answered all questions

I bought a 2013 F150 FX4 from them in 2017. They tried over charging me for a warranty at first. Then I pointed out the mistake in numbers $$ and they said it was a paperwork error. Next, I brought it in for a FREE oil service and they charged me $$$. I thought i would give them one more chance to redeem themselves and scheduled them to put brand new brakes and rotors on. 3 days after installation the where grinding. I brought it back in to look at and 2 of the 4 brakes were installed wrong. They did replace no charge. Just 3 hours of my time. I refused to come back for ANYTHING !! Its been 13 month since the brake installation and guess what ???Im back here because, the brakes are grinding and the rotors are trash.🤯

Fast,efficient and friendly techs. Whats not to love!

I wish I could give zero stars. Super manipulative and unprofessional. Refused to honor a price that was listed on their website. Then when I continued to talk to them about how unprofessional and shady that was then they agreed on the price online but continued to give a bunch of excuses and tried to pressure us to make the deal happen within 5 minutes or they were backing out again. Super disappointed.

I had the absolute pleasure of working with 2of the best car salesmen Ive come across in over 30 years of purchasing vehicles. Mr. Steve Holly is an excellent salesperson and the best I have come across in a long time. Mr. Randy Homan gave us the best deal for my daughter and I. They took the time to get to know us personally to better understand our needs and wants. When you are looking to buy a car, please let me know so I can link you to these great guys. Come and join the Green Ford family! You wont regret it!

Not so good

We had a great experience at Finish Line Ford. Rick K. came out to greet us, we were on our way home from FL, and shopping on the way home. We are from NE Iowa had been up for at least 36 hrs, and our list was short. Rick listened and brought out this cute orange pick-up with all we asked for and in the price range. We were shopping on Sat. afternoon at 3:00 PM when they may have been thinking about the weekend but Rick was very willing to continue to sell. Thanks!! and we love the truck. Some of the varsity football team had to come over and admire it also.

I bought a Mustang at the Peoria, IL location 2/10/2011. The indoor showroom was a bonus because it was -7 below. My salesman, Mike Johnson, was awesome. I had a blast buying this awesome Mustang GT. Really, who would of thought buying a car would be fun. Im actually looking forward to buying another car at Finish Line Ford and out o...f all the other vehicle dealerships Ive bought from, too many to list, Ill always come here only. It was fun, hassle free, straight forward and they actually gave me my true trade in value unlike the other dealerships. It was also my first Ford, I was a Dodge guy before.Hooked on Finish Line FordBobby T.

They have always taken care of my automotive needs and the organization Im involved with. Friendly, professional staff.

Friendly and efficient service department, Thanks!!

This shop is predatory at best. My wife called and received a quote to replace the front brakes for $175. I then received a phone call from your office first confirming the time and that we would be waiting and to try to sell me a new car. The day of the appointment my pregnant wife with her 3 children waited for 2 hours before the service desk updated the estimate for $479 before tax to replace the front brakes.Explain to me how you forcing a woman with her 3 children to wait for 2 hours to then receive a new quote that was 274% higher than original. Note, there was no additional service added to the quote, it was still the replacement of the front rotors/pads just as what the original quote was supposed to be. When questioned about the wait, my wife was told they were shorthanded that morning... hmmm... I wonder if she could have been notified before the 9am appointment? Possibly, except that would imply that you actually cared about your customers. Instead, no, you dont even update the customer even when she is there, waiting, and force her to ask why the delay. Then, after waiting to make sure she gets stressed out enough, you then come with a HUGE price increase, to get the poor woman to agree to it just to get out of your torture shop. Thankfully, I have a wife with the kind of head on her shoulders to know when there is a predator around her and when to leave. She called me and said Im not willing to give my money to a place that clearly is trying to take advantage of me. We took our business elsewhere and got the front breaks replaced for less than the original quote.Green Ford has an awful reputation in town, and this experience is just another example of the way that you prey on this community.

I worked with Todd he was very nice, we came in at almost closing time on Friday and he was more than happy to take our information and answered all of our questions! He called us Saturday morning, we were driving our new vehicle home by the afternoon! If you want a car salesman to go above and beyond to work with you and get you the best deal Todds ur guy!

Im sure the dealership has a great selection of cars and trucks. Was going to drive thru lot and look but before Im even halfway into parking lot, sales guys are running out the door, waving, flagging you down. If Im interested in a car or truck, Ill stop and get out. I just stopped, turned around and left. I dont want to be hounded just to buy or even look. Sorry but its how I feel.

Green Ford is the first and only dealership I have ever worked with where I dont feel taken advantage of or lied to. Ryelee F. was my saleswomen and i couldnt have been happier with the process. Ryelee went above and beyond making sure i found the right vehicle at the right process, every feature down to the color was exactly what i wanted all while keeping to my price range. She was easy to talk to, honest and broke down the process step by step to ensure I understood everything before purchasing. Ryelee also continued to help me after the transaction was over. Making sure everything was going well with the vehicle and even helping me to research a few items i wanted to get put on the SUV. Green Ford also houses Greiko Custom Builds, which installed a trailer hitch and tinted my windows. All with expedited service and cheaper then any competitors I could find in the Peoria Area. Go to Green Ford for all your vehicle needs, and ask for Ryelee.

The last time I bought a car, it was a nightmare! Derek Hoover was sympathetic to that and did everything he could to put me at ease. I live in Chicago, and Derek took the time to make the car buying process as easy and painless as possible, so I was ready to go when I got to Peoria. Derek provided me with an excellent car buying experience and is an all-around swell guy.

Worked with Todd and Bob, great experience. Found exactly what I was looking for without trying to shove cars down my throat. Got a great deal on top of that. Ask for Todd Luczaj, wont regret it. Most honest car salesman I have ever worked with.

The guys at green ford are always super friendly and helpful! I didnt even buy my car there but Ive had a few problems and they take care of me every time!! Thank you Ron Herman! I appreciate your help!

My auto consultant Arthur P really took care of me. He was knowledgeable in every part of the sale. He worked with my budget and gave me a great deal. Free car wash and lifetime warranty who does that! Thank you

Jason N. was a great sales person. Made us feel comfortable especially after a four hour drive to the dealership. Cut through red tape without haggling. Straight to the point with the price. Never made us feel rushed, even though we were there two hours after they closed. Great sales person, would recommend to everyone.

Routine oil change. I was treated respectfully. It was brought to my attention that I needed new wiper blades. I was not forced into them and was offered a very good price. Service was very fast!

I highly recommend Green Ford. Service is always quick, thorough and cost efficient. The employees are knowledgeable, super nice and professional. I keep returning because of great service and welcoming atmosphere.

Just bought my car yesterday and had an absolutely AWESOME experience. Sean Straley and Alex helped me to the fullest. They took their time to go over EVERYTHING with me, which in my previous experiences didnt happen at other dealers. I was recommended by others to come and I am glad I took the chance to go there, especially getting Sean to help me get a car. No pressure, just a lot of questions asked and answered. Very, very pleased!

As I am happy with my vehicle and what seemed like great customer service it took a total of three months for the paperwork to be finalized. On top of that I was given state plates for the car and when I went back to the dealership they took them back and put on temp plates making me pay again for my plates. I was then told by a manager I would be called so they could, at the very least apologize for such awful service, but never ended up receiving a call from them. They have great vehicles but its very difficult to recommend a dealership with such outstandingly terrible customer service and values.

My car buying experience was very easy! Derek had everything set up by the time we arrived at the dealership. He walked us through everything, pointed out the differences between the two models we were considering and was very knowledgeable. I would recommend Derek and Green Ford to everyone looking for a new or used vehicle. Thanks Derek!