If you value your car go elsewhere for service. Had my oil changed and alignment done. Dropped it off at 8am is was done at almost 5 pm. I look it over everything looks great I get home and oil is leaking everywhere. I look and the oil filter drain plug is just sitting in the hole not even tightened. Now there is oil all over underneath my truck and a oil stain in my driveway that won’t come up. I will go elsewhere if I was you! Completely unacceptable to mess up like this. I’m lucky I’m located near by and only drove home and not farther. Or I might need a new engine…

When I searched inventory on the Larry H Miller website, it showed multiple new Tundras available, but when I got there, they only had ONE new truck on the lot and it had just come in the day prior. My salesperson Alex was outstanding. He has been there since 2015 and was very knowledgeable. The sales manager Rusty even gave my boyfriend a ride home so I could sign all the paperwork that always takes hours.I ended up purchasing the truck but was disgusted at the $4,000 market adjustment that is charged over and above the MSRP. I understand that theres a microchip and a parts shortage and its all about supply and demand, but just because youre selling less cars, thats no excuse for price gouging to pay your overhead expenses. Thats your cost of doing business. They gave me $20,000 for my trade-in (and didnt even charge the standard $1,500 reconditioning fee because it was in such good condition) but then turned around and listed it for $30,000. Funny how they gouge the consumer for their market adjustment but dont pay you even close to the market adjustment theyll get for your trade-in! They tried to justify the adjustment by showing me what other dealers are charging but that doesnt change my opinion. They have you between a rock and a hard place and they know it. If you want the vehicle, theyre not going to negotiate hardly at all because trucks are in such high demand that the next guy who comes in behind you will pay it.I used to sell cars myself, so I dont want to be too hard on these guys. The dealership and the employees were great and I absolutely LOVE my new truck! Its not their fault that our country is being run by a bunch of morons.

Great car buying experience thanks to Jamal. We went and left with a great vehicle at a great price and there was no better salesman. He really cared about what we were looking for and at no point made it feel like we were being pressured or rushed. Overall a great experience! Jamal is the reason we stayed and he deserves the credit!

We had a great experience at Larry Miller Toyota recently trading in a car for a Toyota truck. We got top dollar for our trade in and feel we also got a good value on the truck we traded for. But it was our salesman Freddie who made the whole deal flow smoothly. Freddie is professional, really knows his product and is a genuinely good person. There was no pressure, only questions to determine what we were really looking for. We had a few speed bumps with titles and such, but Freddie took it all in stride. Special mention of Tony in Finance, who calmly found alternatives to the small glitches. I recommend this crew to anyone looking for a car or truck. Thanks Freddie.

I just wanted to thank Tony Martinez and his team at Larry H. Miller Toyota Peoria. He kept things simple and went above and beyond to help my family and I. If you and your family are looking for for a new vehicle I highly recommend calling and asking for Tony Martinez. After sharing with him my horrible car buying experience at Earnhardt Peoria Kia down the street. I shared with him what I was looking for and he found options to help my family and I find something that fit our needs. Its nice to have options, and a salesman that truly cares about serving his clients. Tony and his finance team stayed past business hours to follow through and put my family and I first. Truly blessed to have called and connect with Tony! I highly recommend Tony and his team to find you options that fit your vehicle needs!Thank you Larry H. Miller Peoria for hiring great people ☺️My family and I love our new vehicle and are feeling blessed !!

Super easy process for buying a car. From the point of entry we were greeted with a smile, the salesman (Ryan) was very knowledgeable about the car. Financing went very fast and smooth.Jay Carly the General Manager congratulated us and thanked us for our business. We will continue being customers at Larry Miller Toyota.Thank you all for making this an enjoyable buying experience.

Absolutely the worst car dealership to ever visit if you are a first time car buyer. The horrible car salesman who “helped me” really affected my credit by hitting over 20 hard inquiries to my credit report trying to approve me for a car loan they couldn’t approve. They let me drive the car for two weeks before having to finally say return it! They still to this date have not refunded me all the money I put into the vehicle as promised. This was work done after getting the car and before having to return it after two weeks! Where is my money Larry H. Miller Toyota? Worst dealership in Phoenix hands down and I will be telling all of my friends, family, and co workers to never deal with you. This is a “not for the people dealership”!

Jason the Appraiser was amazing to work with. He listened to our needs and respected our budget. He was friendly and we never felt pressured to buy anything. He was super knowledgeable and explained the difference in features well. Mariano who helped finalize our car purchase was also very helpful and helped ended up the transaction on a high note. We will definitely be buying another vehicle from Larry Miller Toyota in the future.

We can’t say enough how great it was to have both Christian and Abel working with us on our recent purchase. They were both patient and knowledgeable while we worked through this process. It’s even more stressful trying to locate the perfect vehicle in today’s low inventory, we truly appreciated not feeling pressured or rushed during this process. Christian and Abel are both amazing, we highly recommend either of these great men to help you with your future purchase at Larry Miller Toyota!!

Rick Zamora was great to work with. This was my second vehicle purchase with him & I continue to be pleased with his role. That said, work flow at the dealership takes far too long. I sat there for hours waiting for the deal to close even after terms had been agreed upon & it’s wasn’t because I had any credit/finance difficulty. My patience was tested.

I walked into the dealership and was greeted by Jamal James. He started helping by showing me different cars that were within my budget. He was very professional and helped me get a great deal on a vehicle. I would recommend asking for Jamal James the next time you come to this dealership.

My experience with LHM Toyota Peoria was beyond exceptional. My sales rep Gerardo was very helpful and knowledgeable all while being one of the newest employees there. Gerardo helped me get into the vehicle that I had came to buy and at a price I found was reasonable. I will definitely recommend Larry h Miller dealerships in the future

Went there to get a car for my daughter and right away Tony took care of us. We told him we’d been looking at other dealerships and this was our first stop of the day. He told us “we aren’t leaving without a car, he was gonna take care of us” He was friendly, patient, and answered any questions we had. He made sure we both were happy with our choice and went above and beyond to make my daughter feel happy and safe in her new car. Tony Rodgers is more than a salesman, he’s a friend. A genuine person who wants everyone he works with to be happy so we both want to say thank you to Tony.

We had the best experience buying a car from Larry H. Miller Toyota. David, Mahmed and team were great to work with! We will definitely be a returning customer and will refer our family and friends here. You guys are amazing! Thanks again!

Abel was an awesome Sales Representative, No Pressure Sales Tactics, and he listened and followed through on everything I requested. It was clearly the best experience I have ever had when buying a new vehicle! Quin got me through the paperwork in record time. Great Team!

After having the worst experience one can imagine at another Toyota location, we called Larry H Miller Toyota from the parking lot of the other location asking a few questions. Even just the phone call was so reassuring they answered all of the questions that we had without any pressure never even pressured us like most sales people do come and buy a vehicle. That was my first good experience with them. We arrived moments later at there dealership and worked with Adam and Austin. We were in looked at a vehicle, fell in love with it, signed paperwork always in the course of two hours. The other location took us almost six and resulted and a few issues that resulted in a cancelled contract. After signing the papers, we sat down with Adam who then explain to us not only what our options were for the cancel contract from the other Toyota but also informed us of what they would try to say to keep us walked in a deal with them and to make us feel pressured with creating a new contract. He explained to us legalities regarding the previous void contract. He didnt even have to take the time to talk to us about any of this but was super nice and went out of his way to help us out and give us some more peace of mind. Austin was amazing patient and understanding. Again no pressure was placed upon us to buy a vehicle but he went out of his way to find us our perfect vehicle. Even the finance process took little to no effort Andy finance manager was super polite and really seem to care about our situation and our past experience. We drove out of there feeling more confident now having our very first vehicle from the dealership oh, and have already even contemplated about getting another vehicle from them again the next time around. Would highly recommend! Thank you again Larry H Miller Toyota, Austin, and Adam.

We had an amazing experience at this location. Ryan Anderson really knows how to humanize this whole process. He made everything super easy and quick for us. We got a 2022 Toyota Corolla within a week and a half of picking it. We had issues with the financing on our trade in and they really took care of us to help us feel less stressed about that. Thank you Ryan for helping us to have faith in the process of car buying again!Love,The Holloway’s

We worked with Jamal to get a good deal on a Tacoma. He was great - very professional, respectful and kind.

Jason and Quinn are the absolute best! Walked in and saw the perfect car and thanks to them they made it happen for me. Very happy with my car and the perks included.

We really appreciate all your did to help us get a new/used vehicle. With no money down and a payment we could afford. Everyone was very nice and helpful. Even the person who helped me get a few things that I left in my old vehicle. Thank you Larry H. Miller Toyota Peoria.

Ive dealt with another dealership for years and they were never as straight forward and honest as this one. I worked with Austin Parker and he shot me straight. I am very happy with this sales person and from what I can hear while being here at the dealer all of the reps seem rather nice and professional. An all around good experience!

Was looking for a Saturday appointment for an oil change, so needed to wait two weeks. Seems fair. Arrived 8 minutes early. No one acknowledged me. Noticed several people walking by, and one lady eating a burrito. 4 cars arrived after me and were attended to immediately. I waited 10 minutes till I was approached. I voiced my observation but was shrugged off. Two hours later, for the oil change, I noticed my car was pulled up and ready. Waited a few minutes but was not notified. Approached Dean and the tone was I was bothering him and he was busy. Almost did not want to buy the 3 oil change deal because of the poor service this time. I have alway received great service here. Not this time.

Tony Rodgers was absolutely patient and easy to work with. He did what he could to get me into my dream truck that Ive been waiting 19 years for. I will definitely be back and recommend Tony to all my family and friends. Phil with financing was also amazing. He was able to get me a great deal with payments I could afford. Thank you both of you for everything you did to help make my dream become a reality.

I was treading going to a dealership but I shouldn’t have been. Elvis the salesman was incredible and the finance people where just perfect. Class act all the way around. Could not have been better. Don’t hesitate Larry H Miller Toyota Peoria deserves your business.

They go above an beyond! I would definitely buy another car here!

This was a good experience for me. It was easy and fast. They even took time to deal with and work with my credit. The service was great and my salesman George was amazing.

Thanks to the Larry H. Miller team special Thanks to John!! in the service department for getting me to my babies in time!! Great service is truly appreciated😁😁😁😁

Had a wonderful experience purchasing a car for the first time on my own. Didnt feel pressured at all to make a decision right then and there. I went home and found a better deal at another dealership, but Tony was great and sent us alternative options. When I went back the next day to look at other car I decided I wanted to go forward with purchasing the process was smooth and easy. Left feeling happy with everything and will definitely do business with them again!!

They are super quick with any problems you have! They have the best deals and prices, and everyone that I know including my self goes to Toyota because of the people there, their dealership and the people that work there have never let me or any of the other people that i know down! So I fully recommend you go to Toyota!

The worst experience ever. 1st I bought a used car. Had to bring it back within days for problems. In two months I only had car for less than 2 weeks. The rest was in shop. On the 4th time to bring back for same issues I told them to get me out. Not only did they put a negative to my new vehicle they refused to eat it for selling a used car that should not have been on the lot resulting in a huge payment. Options were slim to none and I had to settle for a car I would have never purchased. They made no efforts in looking on other lots. Manager Iman and sales person Mike G. Eventually stopped returning my calls after promising me resolutions to make me happy. In all my years of cars this was the worst nightmare ever. I will NEVER go back to Larry H Miller Peoria for a car!!!!

Have been trying to get a hold of someone into finance department for five days now to follow up on my extended warranty refund as it’s been 8 weeks since I submitted the return paperwork, and have not gotten the refund. I have not spoken to someone in that department… just been passed around on the phone. I was told to speak with “Queen”from finance department, but it seems he’s not answering his phone. Left a voicemail 2 days ago, but no one has called me back. Quite disappointed. I feel like it’s a simple task, can’t even speak to someone.

Short of me getting heat exhaustion on my first day there and having to come back the next day to look some more, my experience was great. I guess its a good thing I got sick because I found MY car the second day. Jason the Appraiser was GREAT, couldnt have asked for a better sales person. He was definitely a no pressure, take your time kind of guy. Anthony in finance was great too.

I only write reviews if the service is exceptional and in this case Larry H. Miller Toyota Peoria was exceptionally GOOD! I worked with Jay Carley and his team and I have never had a better experience - especially after the sale (and I have been buying cars for nearly 40 years). I always get great service before the purchase but its after the purchase I learn what the dealership is really like. Although I wont go into details, I will admit I was a difficult customer. After the purchase I had numerous unforeseeable issues arise and in each instance Jay calmly helped me work through them. He is a very pleasant problem solver! Thus, I give Jay and his team my highest regards and strongest recommendation.

Truck was on lot for less then a day and they helped get me out of my Tacoma into my new Tundra. Was quick and painless. Ahmed is great.

Nice enough salesmen but the typical car dealer negotiation dance which is NOT useful. Left vehicle an extra day to get detailed & certified which did NOT happen. Will not go to this dealer again.

Thanks for Jorge Cortez sales agent, he made very easy the purchase of Ram 3500. Great person,fast and smooth. Definitely gonna buy the next car with him.

If you’re looking for new Toyota, stop by Peoria and visit Larry H Miller. In and out with a new Tacoma in 2 hours!EDIT: Please note review & purchase were prior to the chain selloff to Asbury Automotive Group. Cannot vouch for the experience now.

It was the best car buying experience I have ever had!!! Tim H. was nothing shy of absolute greatness. If I could send every person trying to buy a car there I would. absolutely zero pressure. did not go above what I needed price wise. it was a holiday weekend and I wasnt rushed out of there. He took his time and was with me every step of the way. Car buying has never been so easy!! Definitely ask for Tim when you go in there!!!! He deserves all the raises!! Thank you Larry H. Miller Toyota in Peoria but most of all thank you Tim!!!

I had been dreading purchasing a car for months, the service I received at Larry Miller was awesome! Austin showed me exactly what I was looking for, and Gary helped with the financing. Painless experience!! I will definitely go back when I need a new vehicle...

Adam Wali and his Sales Manager were awesome they helped me to pick out the right Tacoma for my needs and price range. They have gone above and beyond. When I picked up the Tacoma they made it quick and easy and Finance was the easiest process ever!!! I would highly recommend this dealership!!!

Excellent personnel! Both John Barfield, our salesperson and Gary Creek, Finance Manager were both fabulous. Answered all of our questions thoroughly and did not move on until they could tell we were comfortable with the process moving forward. Highly recommend this fine group of people. Tim Geary, service consultant is the best at what he does as well! Nice job Larry Miller Toyota.

Great experience extremely happy with my vehicle and how easy it was to get all the paper completed. Highly recommend Larry H Miller Toyota in Peoria!

Beware!! I have purchased several vehicles through Larry H Miller and have had nothing but the best experience. However, I had the worst experience with Larry Miller Toyota. Due to the vehicle chip shortage expect to pay $3,000-$9,000 ABOVE sticker price!!!! FALSE ADVERTISING!! Did not expect this experience. So please ask your questions and do your research before going in-person. Very disappointed in the sales representative and I hope that going forward they will be honest and transparent with their customers.

Tim was honest and listened to what we wanted. He didnt try to push us into something else.

The best dealership I ever worked with! I recommend coming here as I drove down from Prescott for the best deal! You won’t be dissatisfied!

Joseph, our sales man was an absolute delight and very helpful. Manny who helped get our deal for financing was straight to the point and kind. Clayton our finance manager was riot. I was incredibly nervous about making a purchase on a brand new car and his humor and patience really helped make the process painless. All in all I got a great deal and would recommend Larry H. Miller.

Walked in unsure if I would be able to get the car I wanted. George Henderson and his team made it happen! The service was great! George helped me every step of the way. I will definitely be recommending LHM to my family and friends! Thank you George for having such a great attitude and being so helpful! You customer service was the best! Thank you again!

I had been coming to the service center for the last year and when I had to buy a new car I knew I would be well taken care of, treated like family.It started with Alex, who had the car ready to show and had information at the ready when I had questions.When it came down to financial questions Alex couldnt answer he grabbed David who put my mind at ease and explained things so I could understand.While Alex, and the behind the scenes crew, cleaned and prepped the car for the sale Quinn took over and helped me understand the various warranty packages. He helped walk me through the paperwork and understand what I was signing.John (sales) helped me troubleshoot a problem I had encountered and was readily available for follow-up questions.John (service) was awesome as he got me in, same day, for the add-ons such as tinting. His team had the work done sooner than anticipated. John also helped out, as I had a rental, schedule a lyft ride to pick me up from the rental shop back to the dealership.These folks are stellar and treat you as family.

Surprised at how few 2021 cars and trucks were available for sale (25) due to chip shortage. Found a nice low mileage used car. Great staff, good financing. Just wish it didnt take 3.5 hours. Love Larry Miller Toyota.

Mike G. Was so helpful and friendly. No pushy salesman personality. I would recommend him as a salesman to anyone in search of a vehicle.

This is my third Tacoma from LHM and three Tundras since 1997. And I keep coming back for the five star treatment.

Date: Feb. 2020Review for: Larry H. Miller Toyota PeoriaService: Maintenance / RepairsService Advisor: Steven GiovandoMechanic/Technician: Jose HernandezVehicle: 2013 Toyota Tacoma X-RunnerLarry H. Miller Toyota Peoria is Highly Recommended and Referred.Steven and Jose have the utmost courtesy, hospitality, and professionalism. They are on time, cautious, and careful with your vehicle and the services rendered. Their experience and knowledge in the Import Vehicle Maintenance, Repairs, and Upgrades are unmatched.Thank you for the great experience and professional service.(Jose is pictured next to my 2013 X-Runner.)Best regards,Sean B.

Honestly it makes me sad to have to write a negative review. Up to this point Ive always had a very great experience with LHM dealerships. Weve purchased 2 brand new vehicles in 4 yrs(just from then) Ive purchased 6 vehicles in 9 years from other dealers) and sent LHM multiple people to them over those years. But this is the first time I left without the car i wanted. They low balled me so hard in trade value that every dealer prior gave me honest kbb trade without hesitation. Their value was the lower than the lowest kbb for worst condition and thats after the 120% which I was told I was guaranteed because how nice my trade in was. And there value was more like 105% before dealer trade in fees. It sucks they had the exact type of vehicle I wanted but instead of work with me and make a little off me and then take advantage to all the referrals I give, which mind you is at least 2 a month usually because the guys I work with are always buying new vehicles. Instead even after lengthy emails to explain Im not dumb and explain what I wanted was very feasible and not unreasonable(both in my mind and friends that own and work at other dealers) . They just never reached back out......oh well 😔 Ill keep looking

It was a very pleasant experience. No pressure at all. Rick was great to work with. Definitely will go back when we need another vehicle.👍😀

I dealt with Manny Ramirez, Ahmed and David in purchasing a new vehicle. I was approved for 0 down on a 2020 Toyota Corolla financed at around $30,000 but after observing the lot I realized I can purchase a 2021 for the same price. I took this information to Manny and Ahmed but was turned away reasoning bank issue. I went home. The next day Sunday I received a text from David stating he got me approved on a 2020 Toyota Corolla or 2021 Camry with 0 down. And so I came back 3 hours after the text message. Upon entering the dealership I spoke with Ahmed he then explained that 2020 Toyota Corolla has been sold after telling my husband over the phone that he will put the car away earlier that morning. And so I inquired on the 2021 Toyota Camry Se. However Manny states that I am not qualified for 2021 Toyota Camry Se however it’s listed online for $26,233. How can I not be approved for a lesser car? Further more, I asked for the price break down on 2021 Toyota Camry LE. Manny was keeping a hold tight of the paper work. When it was time to go over the numbers the papers states the bank required $1250 down payment. I had questions but Manny made me fell rushed. Took the paper back and placed it under the key board. As I noticed 2021 LE Toyota Camry is priced at $24,000 online. After expressing my feelings to Manny his attitude and demeanor changed quickly. He explained how he’d spent a long time on this deal and how this deal will not make or break him. Then he asked me if I got approval from other dealership in which I do. So he reply with, “So why didn’t you go there”? Is this how you train your car salesman to be deceitful to it’s Consumer? He also claimed how his from Chicago. I felt discriminated upon, degraded and not valued at this dealership. I will be filing a complaint with the Trade Commission, Automobile Dealer ADOT, Consumer Protection Agency, BBB and AG if needed. DO NOT GET FOOLED AND RUSHED. As a Consumer I have All the right to do my diligent in purchasing a vehicle that I am responsible for the next 7 years. DO NOT PURCHASE FROM THIS DEALERSHIP.

Why go to Vegas when Larry H. Miller is in town? If you like slight of hand, this is the place to be. Watch deposits vanish into thin air! Witness the magic of your originally quoted trade-in value diminish before your very eyes! Search for the ever-changing hidden options and fees after each and every negotiation! Hint: Options arent always optional.P.S. - Theres no need for any canned replies from the manager. Ive had enough fun for one day.

This is my second new car purchase from Larry Miller Toyota, about 20 years apart. I’ve always had a good experience with them but this time was exceptional. This time the car was a high end purchase, and we needed to try out the model we were interested in buying. Without hesitation, Frank Pelligreen arranged to give us a car for the day, and I was driving off in about 1/2 hour. He was clear there was no obligation to buy or pay for the use.We did end up buying that model at a good price and again the negotiations were quick and easy. I’ve spent hours of agony at dealerships in the past, I was so happy with the entire transaction at Larry Miller Toyota and especially with Frank who was extremely kind and helpful.

Great experience. Quick and easy direct negotiations. Didnt try and play games, hide cost or change the negotiated price.

I had the opportunity to work with Angel and I am absolutely in love with my purchase. As a first time buyer, I really appreciated all of the help everyone provided and I know I will be going back in the future. :)

I recently bought a vehicle from Abel and he was a pleasure to work with. He is very knowledgeable and helped explain the differences between the vehicles and options. He did not steer me to one vehicle over another and gave me recommendations based on what I told him I wanted out of a vehicle. I also want to give a shout out to Quinn in financing. I know I was dreading going through this process and he made it very tolerable and was a pleasure to work with as well.The dealership is very clean and spacious, which is nice during Covid. I appreciate feeling comfortable here and not pressured.

Great customer service, made me feel very comfortable in asking questions being a first time car buyer.

I can honestly say that my car buying experience at Larry H Miller was hassle free and everyone I dealt with there was friendly and professional. George Henderson was absolutely fantastic and got me into the vehicle of my choice. He is the least car salesman like person you could hope to deal with. He genuinely cares about you and getting you the best deal possible. If you are in the market for a new, or pre-owned vehicle, go to Larry H Miller Toyota and by all means ask for George Henderson

It was a good experience, and they had exactly what I was looking for. I would definitely shop here again.

Whoever scratch the tail light of my brand new Tacoma is a sick individual. The person who did this doesn’t think I would not notice it. Like most any brand new car owner watch their new car for any scratch or damage and I check this truck every time I leave the garage. Larry Miller Toyota as a whole get 2 stars from me today. Please do address this issue with your employee that this behavior cannot be tolerated. Toyota parts is very expensive and I check my car/truck for any cover parts is missing even under the hood. Because no one else will take responsible for anything is missing or damage.

We had a wonderful time. Bought two new cars and they were absolutely wonderful in helping us get them we got there at 4 and didn’t leave until 8pm 2 hours after they closed and everyone still there was helpful and very nice in making sure we knew are new cars. Would always recommend Larry H Miller Toyota.

I would stay away from here. The salesman’s are complete liars about my sale price. I bought a 2021 tundra, and the way they handled and go about how they try to sell a vehicle is very shady. I told them I wanted to put 5k down. And I wanted the truck for 45 out the door. If they couldn’t do it that’s fine but instead they said they can do it, but totally mention to fail that that’s after my down depositafter I told the salesman I want to know the total not including my down deposit. And I had mentioned to the salesman numerous times without my down deposit included I wanted to know my total price. And then when I signed papers they cameOut and told me my total was 45 and I was very upset. They also promised me floor mats and didn’t deliver. The salesman promised me, and then they said the truck that they overcharged me on couldn’t throw in the 80 dollar mats they promised. Stay clear from here, you think your getting one thing then next thing you know you just got taken to the cleaner.

My experience started out with Joey, a sales associate. When I met him for the first time I knew this was the store that I was coming back to when I was ready. Just a short month later I was ready, and I was back to see Joey. He made me feel very welcome on both of my arrivals to the store. Joey led me through the process of trading in one vehicle and driving away in another. Once everything was done with Joey, I then worked with Quinn, a finance associate. The process of signing a few pieces of paper, and then getting all of my documents on a thumb drive made the process go so much quicker. The whole entire process was quick and easy.

My wife started off the search for a new 4runner by herself and when I met George in sales it was peace of mind knowing she was working with a top notch professional. Courteous and helpful, George left us with no questions and no pressure. We will be back for another car in the future!

Could not be happier with the service provided by all team members. Definitely have a new customer for a very long time. #2021tacoma

Larry Miller did not reveal that Tacoma we purchased was not on the lot, they had to go to Tucson to get it. We did not know this until after contract was signed. Throes to make it better with a couple gift cards.

Posting additional star rating because of the fine help from Brandon and Tim in Service Dept. The previous service manager said I couldnt get my spare tire fixed today but I wasnt having it since it was another 3 hours to closing. I asked where was the tire guy I spoke to on the phone before coming in and was redirected to his desk. But I didnt see him around so I flagged Brandon walking by and said their tire guy Shannon(?) left for the day but he got me another service manager Tim to help me. Brandon and Tim saved the day for me, a great testament to their customer service!

The process of buying a new Highlander Hybrid was quick, and for the most part, painless. John Barfield was our sales contact, and exhibited none of the usual salesmen tactics and pressure. Quinn, the finance manager, was pleasant and didn’t pressure for too many up-sales. All in all, a pleasant experience.

What an amazing experience ! Everyone was so helpful, kind & patient ! Tony at finance was beyond amazing getting us the best deal possible for 2 vehicles & was beyond expectations ! Thank you so much for a great experience !

Poor customer service!walked in to test drive a highlander, they werent even decent to show me through the car. were just interested if Im going to buy. Mr Ahmad and your whoever your boss is youre gonna lose more customers with this attitude.

Mike G was excellent and knowledgeable with answering all my questions with the new vehicle I just purchased! Highly recommended!! Thank You Mike!!!

I was helped by Adam, he was very quick to help me and I did not feel pressured by him at all. I arrived at this location under a difficult situation. My old car of 12yrs had reached it’s limit. 230,000+ miles and repairs where more then it’s current value. I explained this to Adam, told him exactly what I wanted and he found a perfect match for me. He worked hard to make sure I was happy and comfortable. He answered any questions I had, him and his team/partner worked out a lower monthly plan for me and added in a 3yr car care plan that still didn’t go above what I mentioned as my max payment plan. Along with transferring my previous care plans to my new vehicle. For the year of my care and its condition, as a trade in I felt what they gave was decent.

I bought a certified 2018 Highlander and after few months the battery died on it twice. I took it back to LHMT and I was under impression that they replace it for free. Lol what a joke right!! It didn’t take long for them to check the battery and it failed the test. The service guy (nice man) came to me and said,” the new battery cost over $400.” And I had to pay for it. I just bought that car 3 months ago. I’m very disappointed and regret buying from Larry H Miller Toyota and suggest you don’t go here either. When they were trying to sell me this vehicle, the rep couldn’t find words to say how great this highlander was, lies lies and more lies for few dollars commissions. DO NOT BUY ANYTHING HERE. Also it didn’t come with a wheel lock key that got me in so much frustration.

While in town due to my dads passing, and after visiting another dealership up the road, I stopped by Larry H. Miller Toyota in Peoria to see if they had an interest in purchasing his 2006 Toyota Tundra. Joshua met me shortly after the receptionist alerted him to my arrival. Joshua was positive and professional from the very outset. He asked me how he could help, and after I told him, he took down all of the information for the vehicle and then went back to work on an offer. Joshua returned soon after he left, and he gave me an offer better than the competitor down the street. Not completely satisfied, I told him I was hoping to get X amount, and he said hold on, he went to the back again, and when he came back, he and the dealership met my request, and we made a deal. My asking price was fair, and they handled the brief negotiations like gentlemen, and I could not have been more pleased. The Used Cars Manager, Rusty, got involved soon after that to deal with title and so forth. After a few days for the title to be cleared, they called me to come to pick up a check for the amount we agreed to, and I took them the Tundra, and we all seemed to appreciate how the whole deal went down.I strongly recommend Larry H. Miller Toyota to everyone looking for a new or used Toyota car or truck or looking to sell a used Toyota. They told me to spread the word they are motivated to add used cars/trucks to their lot, so if you are looking to sell or trade-in your used Toyota, again, Id strongly recommend going to Larry H. Miller and ask for Josh or Rusty.

George H. was very professional and patient. He explained everything in detail and answered all our questions. The time it took from entering the place to actually leaving with a vehicle was very less compared to our previous experiences in other places. I would definitely recommend this dealership.

Had a pleasant experience. The salesman who assisted us was a new salesman, and was slow, but was very nice and apologetic that he was so slow. But overall it was a good experience.

I have worked with Dj two times I brought 2 cars with her! The personality and the customer service is awesome! I worked with Philip he did my paperwork he definitely made sure I got all that was needed for my certified pre-owned car! I rate them 5 stars. I will only work with LHM Toyota…

Our entire experience in buying my Venza at Larry Miller Toyota Peoria was exceptional. It was such a pleasure to work with Frank Pelligreen who was attentive, professional, thorough, mindful and authentic! A special thanks goes to Clayton, the GSM, for having such a well run operation and professional staff!

I had the pleasure of working with Ron Rattray for my Toyota Tacoma lease. Ron was very helpful and knowledgeable about the process. He knew that I was new lessor and took the time necessary to answer all my questions. I am so happy with my new truck and very grateful to have met Ron. I would definitely tell my friends and family to see Ron for either a lease or purchase. Its nice to know there are still honest salesmen out there.

Before I ever even arrived to the dealership my salesman Freddy called me back when he said he would he listened to me and what my expectations were and when I arrived at the dealership he got right to work on making sure I had a great experience I wasnt there long at all and I got exactly what I wanted. I have worked with Larry Miller in the past and I truly appreciate the opportunity to do business with such a great and reputable business.

Kevin is Great get in and out in good time all around nice and clean dealership

Always going to be my go to dealership! They’re all so friendly honest and loyal to their customers new or seasoned!

My salesman RT went out of his way to get what I needed And wanted the process went pretty smooth

Be careful if you buy a car from this place....... BUT Be careful with people that they work there. Long story, short this place you need to do your homework before buying. Also read between the lines. The old lady her name is Susan she is the receptionist she have a bad attitude she not easy to approach

Great service from Tim Geary today. Had my car in for the special remedy service and was in and out in the time promised. Thanks again!Also its a always a great experience in the service department from Alfonso and Sara. Thanks you two!

I Prchased a brand new Toyota 4runner TRD Pro. when I brought it in for the 5k miles maintenance i had to ask and still had to pay $70 for an oil change even though it says change at 5k miles on the sticker from their shop when I bought it.. After the oil change they left dirty oil on my skid plate and my engine bay.. I paid for every extended maintenance and protection program I was offered when I bought the vehicle.

Steven in Service was great he helped me get my cars sos figured out and kept me inform the entire time.!

Most straight forward car buying experience I’ve had, A+ service. Love my new car!

Went in to just test drive but Austin helped me out alot and helped me make a decision i was comfortable with

I have always purchased my vehicles through Larry Miller Toyota. I love their service department, such great guys. My salesman, David Phillips was so easy to work with. They gave me a fair deal on my used vehicle and were very willing to work with me as far as financing, vehicle service, and timing requirements for said service. Great experience.

I purchased trucks from Larry H Miller. best experience! Thank you austin clayton for being so awesome

This was actually a pleasant car-buying experience. I liked the enthusiasm of my Salesman without being high pressured. My only critique would be that I have never driven away without someone going over all the features of the car with me. As soon as I signed all the paperwork everyone disappeared and I drove off the lot. Now Im on my own to use the manual to figure out what is what and how to use it.

Go see John Barfield in internet sales! In & out in under an hour! Very happy with my 4runner purchase! The finance guy Mr. DeLuca I believe his name was made my experience awesome as well!

I think the vehicle I just purchased was my 3rd car from Larry Miller! I keep coming back! I am definitely a loyal customer and will generally return to places that have great customer service but when it comes to car buying there are so many factors and variables, and especially with a large purchase like a vehicle I will usually find the best deal and go there, simply for the bottom line. Well, Larry Miller has won our business from all aspects! I get great deals, great customer service and great vehicles! Thank you especially to my friend Jason Prasad and Philip in finance! Great, honest guys who know what theyre doing and are great at doing it!

My experience was amazing since we got there. We had been look for a tacoma for a while and they finally got some new 2021 in and all their stuff were very nice and patients through every step of the buying process.

Alex took the time to listen to what I was looking for, and then presented me with options until we found the best match. Overall it was a great experience.