The managers at this location are great. The site is clean and also taken care of. They are very responsive and resourceful. I would recommend this place any day.
I just walked in no waiting very clean got my storage, Amber was the lady that helped me, very nice pleasant and the price was perfect . Glad I chose this Storage
Amber was awesome and answered all my questions. Facility is clean and i feel my belongings will be safe
I had the pleasure to have amber help me with my storage unit at the forest city location she was super nice and sweet! Love her energy
Amber & Seann was very helpful and knowledgeable Mr. Stewart help with the equipment which was Awesome after a 20 hours drive!!
Service was great and quick. Would definitely use this location again!
My experience went very well first time renting a storage unit and this was my first choice. Great customer service quick and easy process great outcome
Very friendly and fast service. She always makes sure the unit size works for you. Amber is great’
Great friendly staff, property is very clean, good prices
This place is great ... clean ..nice...safe.. Very nice people who work there. I recommend it 100%. Took me a while to figure out how to get out of the freaking gate, but that was my fault.🤦
Great place! Friendly and accommodating service! Highly recommend!
Great place! Very clean and the woman at the front desk was super kind! Will definitely recommend!
Great place for your storage needs and the staff is very helpful and kind
I love this place! This is my 6th year using this space and I’ve been a very active user since arriving here. The staff is incredible and personable and my relationship with them above all the amenities has kept me here from year to year. I use one of the air-conditioned units and it keeps my equipment safe and preserved and I’d recommend this space a thousand times over!
Clean facility, great customer service, highly recommend, 5 stars!
Some of the nicest people I have met in a loooong time, Mimi made everything simple and helped with getting me boxes and everything I need for a move. I asked for a truck, she on it, ac storage? She has it. Very beautiful couple and will recommend this particular storage to anyone.
Grate place,very friendly if I can give more I would.
The owners are really great people. They will accommodate you as best they can. I rented the AC or Air Controlled unit which I feel was well worth it! I remember going through a really rough time but the owners were really empathetic and very professional which helped a lot especially in this day and age when great customer service is almost null and void with businesses these days.
Sean and Amber were friendly and easy to work with. The facility was always clean and well maintained. I can easily recommend this location to anyone in need of storage. BOB FELDMAN
Amber is awesome and professional. She was super helpful and answered all my questions. Facility was nice and clean. Glad I chose this location
Seann was very helpful in getting me acquainted with the whole system. Amber is very personable and courteous and very easy to talk to!!!
Amber and Sean are great! They have been so kind and pleasant to work with in my time of need while moving. Its refreshing to encounter people with such a great attitude who truly understand what its like for people who are in the panic of moving. I would highly recommend their services if youre in the area. Grade A customer service and well maintained premises. Ive even received personal calls from them asking what they could do better for me as a customer, as well as making sure I was satisfied with my service thus far. Great job guys! Keep up the good work.
Amazing‼ We were always treated like family. Never had ANY issues at all. Thank you all‼
Great place for storage units. Very safe. Easy to get in at all times with pad.
Very straightforward process, storage space has accessible hours, no complaints.
Amber provided quick awesome service in my time of need. Short notice and she was quick to provide everything I needed.
Run me off after 3 years for basically nothin
Very helpful awesome people and kind, process are reasonable and facility is clean, i suggest them before public storage after 11yr relations, ask questions youll get answers
I received excellent service from a very professional customer service clerk.
What a phenomenally easy process. This is my first ever storage unit and I am so very glad that I chose this location. Wonderful folks and very helpful and understanding of my special circumstances. Will be a client for a long time. Awesome.
Easy, convenient and friendly! Amber got me in and out quickly and was very helpful.
Amber was very kind and helpful. Great experience I will definitely come here again for truck rental and storage.
Amber Came through with the hookup! Great service
Nice and well kept facility, a bit tight to drive through but have all types of storage! The app to open the gate act up a bit.
Fast, friendly, and knowledgeable staff. Amber helped me with everything. Good prices.
Great prices and storage facility. Great friendly staff
There so kind. I always ho back to them. There services is great!!😊
Always pleasant and helpful, I enjoy keeping my things safe here!
Great service, very helpful!
The only thing I can say about Ambers customer service is WOW!!!!
Very informative and quick service!
Great experience with the owners. Moved in at the beginning of national quarantine and they helped us get everything handled and move in on a few hours notice without being able to enter the store front.
Great customer service and quick check in
Great service, great price and clean facility.
We are preparing to move to N.C. this week. Due to a misunderstanding with a part time person, we had an issue getting our 26’ truck from the location. We had been experiencing a move from hell (LOL...I’m sure many of you have had the same experience). Thus I wasn’t in the best of moods. Even though I was short, the new manager was awesome and very understanding and patient. He, on a Sunday (his day off) went out of his way to help me and my family resolve the issue.......ON HIS DAY OFF! I can’t thank him enough. Sir, you are amazing, I would give him 6 stars if possible! Thank you again!
Very Nice and clean property. Staff amazing truly great customer service. I will definitely return to the property in the future if I need a storage unit again.
Great customer service and a convenient location.
Sean and Amber were always very pleasant and professional to work with. They clearly explained procedures, and gladly answered any questions I had along the way. The facility itself was clean and organized. I have nothing but praise for the way that Sean and Amber manage this facility. Thank you for such a positive experience!
Amber was so great :)
Excellent experience. The lady who attended us was very kind.Highly recommended.
Excellent customer service! I would highly recommend.
Nice sales person.
Excellent service. Grade A #1
Awesome Experience especially when we all know transitions from one location can be very stressful! I would recommend to anyone whether a short time for space or long. I have been collaborating with Forest City Personal storage since I learned of them from an advertisement on a fan at a local community fundraising event. So glad I tried them and would gladly refer services. Thank you for all your help and keeping my things safe!
I’ve rented with this company before and they are AWESOME! Recently started renting with them again and they have taken care of me with an amazing unit with a great price! I’m usually pretty picky. So I’m 100% confident with these guys.
Reasonable prices, very nice staff. Highly recommend. Go see Amber !
I have been a customer for 1 year. I had a 5 x 10 unit outside. I never had any problems with rodents, thieves, always bright light, staff always helpful and they do not treat you like trash if your late on your payments. I had to close do to moving to a different area and guess what there is a personal storage store across the street from my condo. Im happy to say I will be back but for a smaller unit.. I loved the service. thank you FOREST CITY Store
We have had units with Personal Mini Storage for 8 years. The facilities are clean, safe and convenient. Their technology is state of the art! The staff is always helpful and knowledgeable and go the extra mile! There is everything you would need available in each location, from packing tape to trucks. We had a unit for years with a different company and the experience was completely different. The safety I feel with Personal Mini Storage when I go on my own as a woman is unfounded whereas at the other company, it seemed like people may have been living in their units. Nothing like that happens at Personal Mini Storage, there is surveillance, security and a true feeling of family.
Been here for over 6 yrs. The old managers were wonderful, leaving pretty big shoes to fill for the new staff. However, the new managers are pretty good and maintain the property very well.
Last day moved out today ... good experience clean & staff was professional and congenial.
Everyone here was very friendly! Easy access. Clean units.
Got a great price from them! Made things really easy!
Amder was very helpful and great customer service I also like the location very well kept
Excellent service.. Amber was very nice and helpful...thank u for service
Awesome facility. Clean. Easily accessible. Helpful and congenial staff
We had a wonderful experience renting a storage unit and using their U-Haul services. Seann and Amber are awesome. Very friendly and helpful.
Highly recommend!! Shawn and Amber are so kind, helpful and professional. They take particular care of the property and have a very secure facility. This location definitely deserves 5 stars!!
I definitely recommend Personal Mini Storage, Forest City Rd location, for all of your storage needs! I needed a unit in a hurry, for my boyfriend and I had just moved to Florida the day before and had a truck load of stuff we needed to store. Amber, owner and manager of the company, spoke with me on the phone the day before, giving us the best rates and even informing me of the history of their family owned business and what all they have to offer. I looked no more, and rented a unit the next day! Friendly service, great rates, and clean, easy accessible units! Thank you!
Great service and very clean storage units would recommend to friends and family for there service
Process was painless from start to finish! Everyone was friendly and I look forward to using Personal Mini Storage for my storage needs. Love the office dogs BTW!
Great place very friendly staff service was on point A+
Weve been here a few years now and every person weve dealt with have been the nicest and most helpful ever. Its super clean and well taken care of. Love having the unit with a/c. Its nice to feel at ease that our things are safe here!
Great service from Shawnn. Amazing
Love this place. We were having a real emergency and called around different places because we needed a storage quickly. Finally when we called this location we received amazing help from June. She went above and beyond to help us. She made sure after listening to what items we had that we had the right size storage. Once we arrived management was very helpful to us. Im thankful we chose this location because it was very clean and the staff was great. Very grateful to have June to help us. I love when you go somewhere and receive excellent customer service.
This facility and staff are great. Theyve been friendly and easy to work with. The facility is clean and safe. I highly recommend this location.
Amber was very courteous and professional. She answered all questions efficiently and made my move in easy. I recommend this company as a “go to” for all storage needs.
For some reason (probably. like having. 3 thumbs. Ha ha)....I haf 2 call the owners 3 diff. times to unlock the outside door as. well as unlock my own storage unit.😳 I felt like a stooge but when they came to rescue me from my dilemma. ...they were very polite without ANY scolding. I Really appreciated. their attitude. They are just good people and I would recommend their storage facility. to anyone. Sincerely. ..Julie Rose
I had a wonderful experience! The owners were very understanding and worked with me as a teacher on a limited budget in the summer. I will recommend this business to others.
Great service, freindly people, and best price
Amber was great. She called as soon as I reserved the unit and had it ready for me!
Amber is a super sweet person. And maintain the property clean and safe. Ive had my storage for a year now. And never had not one problem.
Great service and concern for health. I felt very safe doing business here. Thanks.
Jacky was wonderful from the minute we walked in the door. She had a very rude customer that walked in while she was helping us and he demanded to be helped first. He didnt treat her very well so we stepped aside so we could all get rid of him as soon as possible. I had found another facility online with a slightly better price than yours, however, when we went to check the other place out, it was very warm inside even though it was climate controlled and there was a terrible odor. The unit was not swept clean either. We went back into the office and he called your place to see if there was a unit available. We lucked out! Your facility is clean and kept up! When we saw our unit, it was refreshingly cool and super clean and had no odor! We were sold! And the price was only $8.00 more than the stinky place. Thank you for having a nice place to store my stuff!
This is the best storage facility. The couple that operates this facility are very nice, answered all my questions, explained in details the storage agreement and exceeded my expectations in customer service. My only negative is I wish I had used this facility 8 months ago when I first moved to town. Shawn and his wife are a Five Star Team!!
I have used this facility for several things from a U-Haul rental to company storage and personal storage. The staff has always been wonderful, facility incredibly clean, and great location. Thank you for always being a smiling face when a move isn’t the most fun!
Over the past 15 yrs Ive rented storage units all throughout Orange & Seminole county and NEVER have I met managers as sweet, attentive, funny and just genuinely loving 😘😘 as Mrs. Amber & Mr. Seann. Theyre not just managers theyre like FAMILY!! If you want great prices, cleanliness, safety and great customer service I highly recommended Personal Mini Storage for all your storage needs youll be more than happy youll be greatly SATISFIED 💙💚
I really enjoyed my experience today. Customer service was awesome. Id recommend any to come visit.
Lady at the front was great! Answered all my questions and helped me figure out what unit was best!!
Great place! No problems the months that I been there. Thank you
Amber and Seann were on top of their game! Both were helpful, informative and a pleasure to work with. Facility is bright and clean. * Lenny was a pleasure as well! Great Team! I Highly recommend.!
I have been using this location for about 3yrs for every truck rental. From day one with my first phone call it was not only professional, but caring customer service. I originally assumed the employees were the owners because their attention to detail, and desire to make my experience the best possible one. “Who does that these days, if it’s not an owner with integrity”?!Since that day my husband and I have repeated need for their services; with 4 college aged boys who move like gypsies we need a truck often!... recently I found out the managers were not the owners. They work for a local family who gives respect to their employees and treat them wonderfully. That too is a rare find these days. So it’s my honor and awesome to know we are supporting LOCAL BUSINESS.No joke, love these guys, and if you need them they are there..
Awesome service. Very friendly. Affordable pricing.
Getting signed up was super fast and easy!Amber was very helpful and great to work with.I recommend trying out this place.
The service there was awesome
This place is honestly the best place I’ve rented a storage unit from. Staff is very friendly, location is very clean as well as convenient. Every time I have a question they take their time to answer it with a smile. Been there for 2.5 years and I’m planning on staying there many more. Have recommended it to a lot of my friends
Great place to store stuff. Love the touchless entry.
Amber Stewart in management took very care and was very helpful. Recommend their services.
Absolutely love this place because the staff are 2 of the greatest people I have ever met!
Amber and Shaun were both very professional and went beyond my expectations of helping me choose the right choice...I reccomend this location to all my family and friends.
Hands down the BEST customer service Ive had in a long time. Im an out-of-towner, and went to Personal Mini Storage to purchase a box to ship an item. Mike and Penny went out of their way to accommodate me, theyre definitely two of the nicest individuals Ive had the pleasure of dealing with in our stay here. I would definitely be giving them my business if we lived locally. Its nice to see there are still folks who value a great customer service experience. Awesome, awesome, awesome.