The mattress firm location here was nice and quiet. We could easily shop and walk around and try the different mattresses. Loved it

Excellent experience! We were able to try the Matresses and learn about the different benefits each offered. Ended up finding the perfect one.Brittany was awesome. She patiently explained and looked for the one fitting our needs. She was very knowledgeable of the products. We are very happy about our purchase!

James was exceptional from the time me and my brother walked in. He asked us questions and let us try the different mattresses to narrow down some selections in my price range. We were able to find a mattress that fit my needs extremely fast, and James covered all of my additional needs with the mattress cover as well. James was extremely personable and may the entire process enjoyable.

Alex was amazing. He took such great care of My Mom and I . I originally was going to buy my mattress at the furniture store next-door but came to check out mattresses at the Millenia Mall location to compare . All of my expectations were exceeded. Alex was beyond helpful and genuine. He had me in and out quickly it was an incredibly smooth experience and I highly recommend visiting this location and Alex! I know I will definitely be referring him. Thank you Alex, for not only being so honest and helpful but being also a kind person.

Daniel was very patience showing us around the store the best options for us. He was also very knowledgeable and answered all the questions and concerns we had. He worked with with our budget, we surely were happy buyers. It was a great experience overall.The next weekend after we both ours, we when back to him to buy a new set for our daughters.

This was the most pleasant mattress experience Ive ever had! The service I received was VIP. Alex was great, and I even got a free adjustable base with my mattress purchase! Dont hesitate to shop here. 5 stars all the way!

Amazing place! This place gave us the BEST deal I’ve ever seen! They were extremely nice, gave us everything we were looking for, and the sales man was incredibly helpful.He kept trying to get us the best deal for our 1400 dollar budget and found us the perfect one!This place is a really nice place to buy mattresses and I highly recommend it!

We were helped by Alexis and he was GREAT! He wasn’t just interested in selling a mattress, he was interested in selling a mattress that would be perfect for YOU that would check all your boxes. A mattress that would make you comfortable and have the best nights sleep. He hooked us up big time and helped us find a mattress within our budget that we love. To be honest, I was a little stressed about buying a new mattress because there are so many different brands and types that I was overwhelmed. Also, this is a purchase that will last about 20+ years, so we wanted to make sure it was the right one. Alex made the process VERY EASY! I would definitely recommend this location. We had the mattress delivered to our apt and the men who delivered it were very careful and cautious of all surroundings and made sure to set it up just as we liked it. So glad we went to Mattress Firm!

So happy we went here. We got the bed we really wanted and the best service. Natasha was amazing! She explained everything we wanted to know. I would highly recommend her and mattress firm. We went to rooms to go first, left unhappy. So Matress Firm you now have customers for life. 👍👍👍👍👍

It has been awhile since I have purchased a mattress long overdue for one. Alex was wondering he allowed me to take my time and to make sure I was happy with my purchase. Great mattress Great price and great service. Thanks again Alex

Great experience this morning. I purchased a bed, frame and accessories that was over 2K. I didn’t feel pressured to do so and so many affordable options were presented. It was a pleasure to work with gentleman that sold us the bed. He was kind and so was His colleague. I most certainly plan to return with friends and family.

I had a great experience shopping at the mattress firm ( Millenia Plaza) The salesman Alexis Lamourt is absolutely the best! He takes his time with you even though I went there close to closing . He didnt rush me, plus they have great discounts! I give them a 10!

Awesome selection, was able to lay on a couple. Purchased Memory Foam one. Great for my back and terrific Associate. Mattress Firm will be recommend.

Great Experience! Was looking for mattresses for my daughters for months!...Alex got my girls 2 great brand new mattresses for a great price! He was friendly...funny...happy and made my experience awesome! Will definitely be coming back to buy my mattress! Thank u Alex from me and my girls! A++ from me!...

I went in to the store confident in what mattress I thought I wanted. ALEX was so helpful I stayed in the store almost two hours trying to figure out what mattress would suit me and my new platform bed. Alex gave me his advice and he was able to explain the difference in mattresses. I walked out feeling confident in the bed I bought. Alex is outgoing and a beautiful soul. Im so glad I shopped here first for my mattress.

Alex at Mattress Firm Millenia Plaza provided me with some of the most exceptional customer service I have ever received. My father and I came in to look over some options for my new mattress and Alex took the time and patience to really provide multiple options on different mattresses. Thank you so much Alex! I really appreciate your time!

I had a great experience at the store. A gentleman named Daniel was very professional and helped me find exactly what I needed by asking about my preferences and presenting different options. I would recommend going there especially if youre unsure about what type of mattress works best for you.

Salesperson Alexis was very friendly and helpful. I went and even though he was busy he made sure we knew he was there to help. At the end from just going out to compare mattresses from different stores I came out as a very satisfied customer with my new mattress. I would definitely recommend it.

Salesman was extremely patient. He was very knowledgeable and willing to answer all my questions. Not only would go back to this mattress firm If I needed a new mattress but would recommend this store to my friends.

Alex is a great asset to Mattrrss Firm Millenia Plaza. His knowledge and professionalism were superb. He treated us so well. It is a great difference when you can see someone who loves their job and cares for the customer. Would recommend this location. Go in amd ask for Alex. I had a wonderful experience.

Great customer service. Alex is very knowledgeable and very helpful. Can’t wait to enjoy my new mattress.

James from Mattress Firm provided outstanding service. I will definitely come back for future purchases.

The most helpful sales staff I’ve encountered since I moved to this city!! Alex is very knowledgeable!I sleep like a baby in the most comfortable bed I’ve ever owned!Sweet Dreams!

The manager was very helpful and recommended me the perfect bed based on my budget. Very friendly people. Highly recommend.

Great service and price! I would highly recommend! Alex was so professional and helpful!

Jessica was very Friendly sales person and so patience to help me find the better mattress for me.

Amazing store! Amazing vendor. Alex was very very helpful and helped us to get an perfect mattress inside our budget!

Alex was so Awesome to work with! He helped us find the perfect bed, and made it work for our budget! I am definitely telling all my family and friends to go to Mattress Firm & talk to Alex!

Excellent matress great quality...Memory Foam was on 50% off. Great deal..Great Customer Service!!I strongly recommend MATTRESS FIRM.

We loved our mattress buying experience! Alex was friendly and very helpful.He was not pushy and left us alone to try out each model. Alex explained the models and answered all our questions. We will recommend this store to friends and return again when we need our next mattress.

Chad was very helpful while we were deciding which mattress would best suit our needs.

We ordered a bed in May and were told that it would be delivered to the warehouse the following Tuesday or we could pick it up at the store that Friday. On Tuesday we contacted Mattress Firm to see if we could pick up the mattress at the warehouse and were told that it was not in yet but we would be contacted as soon as it was. After a week of not being contacted I visited a different Mattress Firm and was told that the mattress was already delivered to our store two days prior. I reached out and was told that they had accidentally delivered a king instead of a queen and the real mattress would not come in for 3 weeks( June 21st). They said they could offer me a pillow in exchange. I heard nothing from Mattress Firm so I reached out on the 19th and was told they could not get me my mattress until August 3rd!!! My friend who ordered the exact same mattress two days after me from a different Mattress Firm got hers within two days so I know it is not the mattress company’s fault like the manager tried to blame it on. There has been no apology by the manager at Mattress Firm and no attempt to try to make up for it. I have filed a complaint with the better business bureau and will suggest that nobody shop here. This store is DESPICABLE, UNPROFESSIONAL and UNRELIABLE.

My first visit was very pleasant and informative with Daniel. My second visit was 5 star customer satisfying. That same day, I bought my king mattress with total confidence that it was the right one for me.Thanks Daniel!!! :)

Misty was very helpful. She used all of her resources to ensure we were satisfied with our purchase. Thank you so much!!!

Amazing store to buy your mattress!!!! The staff are expert on the field and dont rush assisting you, which means that you feel comfortable and have enough time to make your big decision about which mattress you want to buy!!!! But thats not the best, Cesar was able to beat the price of the competing store and Matt just gave us a class about it!!! Thankful!!!!!

Alex was top notch. Thank you for all your assistance and understanding. Alex is not only a salesman but a caring individual. If you visit this site ensure you request the help of Alex. Again, Thank you for the best service we could ask for.

Alex was great! Very efficient, friendly.The store was very organized and clean.

Amazing experience!! Very personable customer service. Cesar and Josh were so helpful and patient. I am very happy walking out with 6 beds!

Alex provided me with exceptional care, and he made sure I was getting the best deal possible. Alex went above and beyond to insure my bed would be delivered in a timely manner.

We purchased a mattress from Alex and it was one of the best customer experiences we have had in a long time. Alex was very knowledgeable, very patient, and just a very pleasant guy to do business with. We will buy all of our mattress from Mattress Firm at Millenia Plaza!

This was my fiancé and I first time in a furniture store together and had no idea what to even look at. We’re also a young black couple. We were also nervous about being profiled going into a new store. But that wasn’t the case at all!! Monte, the store associate was so amazingly helpful. He gave us sooo many options and really got to know us and our personalities to match us to the right bed. It takes a lot to get my fiancé to come to a store with me but It’s crazy to say that we actually had fun in a mattress firm store lol. And we felt great after finalizing on a new bed. Not sure if this is a sales job or not for them but if so it definitely didn’t feel like a Forced sale, especially coming from a sales background. Thanks again Monte!! I hope I spelled your name right haha!! And thanks Mattress Firm for having people working for your company who are amazing!! I would mention the other guy working that day but I can’t remember his name but they are doing amazing at the mattress firm Millenia way!!

Josh was very helpful during my experience at mattress firm today! He helped me find the right mattress for my sleeping type. He took the time to really find a mattress I liked and to get me the best deal possible! I would definitely recommend getting a mattress here.

Alex was the best mattress expert I’ve ever met. I was so confused he answered all my questions and made amazing recommendations for my wife and I. He also gave us same day shipping which was a plus. I’ll be sleeping like a baby and a king thanks to Alex. Mattress Firm has my business for ever.

The salesperson took the time to show my girlfriend and I all the mattresses. He showed us all the features of the adjustable base. Since we were buying two beds, he was ablt to reduce the price a little. He wss really nice and helpful so we went ahead and each bought a mattress amd adjustable base.

Alex was very great to work with! I enjoy the customer service that was provided. Exceptional!!!

Alex was absolutely phenomenal, and very catering. Customer service skills were top notch, and would definitely recommend. Very amazing experience. We walked out with 2 mattresses :)

Alex was awesome super low pressure and gave us a great deal!

The sales associate was extremely pleasant and helpful. I’m looking forward to my new mattress!

Went in to check on a warranty. They were very helpful

Mr. Alex customer service was very good i would highly recommend his service thank you

Excellent service! The sales associate was so good . She explained everything and was so cordial. Samia was very nice. She can’t find the pillow that I want but when my mattress was delivered at home, my pillow was too. I’m so happy. Excellent service

Great experience! Was able to find the mattress I needed right away

Alex was so helpful and friendly, I would definitely recommend this store. Great service and great pricing!

Alex was great made sure I got the bed I wanted at a good price and was patient with all my worries and looking for so long. Highly Recommend.

Alex was great. Was very helpful. Thank you!!

Excellent customer service . They go above and beyond to help earn your business. And provide a quality product.... Two thumbs way up

Salesman, Chad, was very knowledgeable as to what kind of mattress a person individually needs. He was also very professional. 10 stars if I could.

That man at Mattress Firm answered all of my questions and in a friendly way. I recommend this place.

Great experience and in and out in little time. Great experience highly suggest shopping here.

This place is awesome. Alejandra was very helpful and patient! She helped me find the perfect mattress and I walked away with a smile on my face! I highly recommend.

Guillermo was magnificent! Helped us find the perfect mattress and was professional and helpful, 5 stars!

Easy to understand pros and cons of each mattress in my price range. Cesar P (sales associate) was extremely knowledgeable and easy to work and negotiate with.

I have been searching for a mattress for a min n w when u came to this mattress I got the best customer service gave me lots of info on the product told them what I was looking for and they gave me options with no pressure at all

Great experience. The salesman, Hugh C. Bryan, was awesome. He was both patient and knowledgeable. Plus a great price for the mattress and pillows I purchased.

Cesar, was incredibly kind and very professionally. I highly recommend this location specifically with Cesar.

Great Experience !! Wonderful Customer Service Come Thru They Have Wonderful Deals Going On Walked Out With 2 Mattress For A Reasonable Price#ComeSeeAlex

I had a great shopping experience here. The salesperson who attended me was Suzeline and she was very informative. What I liked about her most was that she was very considerate of muy budget. She did everything she could to help my find the bed that was right for me. Comfort and cost wise...in the mean time i enjoyed her sense of humor. Overall crest experience you must check this place out when your on the market for a mattress they will take care of you!

Daniel was so friendly and super helpful!

Great prices and services, Alex is a great sales person!

Best experience buying a mattress ever! Jabar was super knowledgeable and courteous. Did not try to push anything we didnt want. Customer satisfaction was priority. I will not shop anywhere else for my guest bedroom.

Great service. Guillermo is amazing!!

Suzelaie was very helpful when choosing a mattress. Also very thorough when it came to size, price and the feel of the bed. Not only that but she definitely went out of her way to make sure we were 100% satisfied which seem to come naturally to her. All in all, she made my expierence at mattress firm a wonderful one well definitely be coming back and recommending our friends to this lovely lady and awesome store!

Best bed we ever buy nice experience with Cesar Pérez we Love it

Alex was really kind and generous with the service, really patient and understanding, let us talk about our decision without feeling any pressure, I really recommend him ⭐️⭐️⭐️⭐️⭐️

Excellent customer service, thanks Yesenia

Cesar worked with me to bring the price of my purchase down to a level I could afford for a mattress that fit my sleep style. Fantastic in and out experience with a successful purchase!

Saleman Alexis was great fair and i got a great deal on the mattress i wanted plus free adjustable bed ..way cool

The best mattress store and this gay Mousa it’s amazing person thank you for everything.

Really good experience, the salesman Dustin explained me all the features of all mattress they have, of course I bought a Mattress and the price was really good too..!

Very customer service friendly

They helped us find a great bed that met our needs and our budget!!

Alex is a great sales person

Come see Alex at mattress Firm!!) He saved me 800$

Alex very helpful and knowledgeable.

They have some good stuff there

Got a great deal with excellent customer service. Will be back.

Well everything was going great. Fully informative sales staff and then left me be while I kept going back and forth between two models of Tempur Pedic to make my final decision. I made my Tempur Pedic mattress selection and my Tempur Pedic adjustable base selection, then we find that my adjustable bed base was not available but the sales person and manager work with me to get the next level up TEMPUR PEDIC adjusting base. Again we are still great.Then delivery happens and I did not get the base I agreed upon but some RIZE base that is nowhere near what the Tempur Pedic model feels like. Apparently while in the store when we had to change my base selection, I kept pointing the to the upgrade Tempur Pedic adjusting base in the front corner (no others beside it) and the sales person said yes that is the one my boss is working on with you. While putting the invoice together nothing was said how I was getting a different brand and I made several points to get confirmation that I was getting the Tempur Pedic adjusting base in the front corner that I had laid on for like 10-15min. Each time I was greeted with eye contact and firm yes that is correct. The invoice itself doesnt even show what brand the base is for me to have caught the issue in store. Had they been honest I could have checked out that base laid on it and made sure it was something I wanted. Shady extremely shady. He knew what he was doing. The guy was so informative the whole time so he sidestepped that they were swapping me to an off brand........ THANKSOther than that honestly the rest was great, just sucks that they killed all of it with lying on one aspect.

Thanks Alex from Mattress Firm Millennia Plaza 4669 thanks you !!!

Alex was superb!!

My fiancé and I just made our first adult purchase thanks to Stephanie! She really is a gem and an asset to your store! I cant thank her enough!

Alex was great, very helpful

Not a good selection.

Just checking prices and options. Lots to choose from.

Firm five stars lol the puns are real!!

Columbia pillows. Joy

Was just looking

Good offerings

Excellent attention from Mr. Alex. We are looking for what we wanted to buy!

Excellent seller Mr. Alex helped us a lot to choose the best purchase we are grateful, 100% recommended ..!

The young Cesar Perez was very kind and attentive, he explained us in great detail, specifications and prices to the point that we made our purchase and it was an experience with the best attention.