The floor personal were great. My new recliner stoped working and more than a month later they call to set up someone to fix it. Paid someone else to get it working. Maybe Fish should try and get more service help.
It is been my and my familys pleasure to deal with owner Dan Geller (and his experienced team) for more than 20 years. If you want demand (like I do) quality furnishings and exemplary white-glove service, theres no need to shop anywhere else.
Ray was wonderful. I had an issue with my entertainment center. It looks like something spilled on it and a piece is missing. They gave me a gift card to appease me.. All my furniture didnt come, but they tried their best to accommodate me and I appreciate that. My additional pieces should be here shortly. If all goes well I may change the rating.
Cheri... thanks for your excellent service despite the many challenging obstacles of buying furniture during covid. Patti
Talk about Fish customer service!We purchased a beautiful Durham solid wood bedroom set from Fish Furniture over 20 years ago. Despite the age of this set, we continue to appreciate the exceptional quality and timeless style of this Fish purchase.Unfortunately over twenty years the set was showing some stain/finish wear and tear primarily around the bases from vacuum cleaners, dogs and five relocations. We initially contacted a local refinishing business to see if they could perform the repairs, but they didn’t provide an in-home service and would require the set be brought to the shop.On a whim, I thought I’d contact Fish to see if they were aware of someone that they would recommend. To my surprise, they said they ABSOLUTELY could, as they had a person on their staff for 30 years that did this sort of work for their Fish customers!! This is a 20 year old purchase! Within a week they had Bob out who was able to bring these pieces back to their original beauty and we could not be more pleased. Fish Furniture takes care of their customers! Thank You!!
My husband and I recently bought a sofa from this location and couldn’t have had a better experience. We worked with Ron and he was amazing at being informative but not pushy. Not to mention how patient he was. We came in twice and the second time we spent 2+ hours sitting on couches to ensure the one we were looking to purchase was right for us. Additionally Ron didn’t hold back from showing any and all options, which was very refreshing as sometimes we are discriminated against being a young looking couple.The entire staff is just genuinely helpful and not high pressure at all.We purchased an extremely high quality sofa that was still in our price range.
Great sales experience. Knowledgeable but not pushy. Helpful
Not a big selection of kitchen tables. Good quality furniture.
I just ordered a couch and ottoman through Fish. Roger was the associate, and he is amazing!! Professional, friendly, not pushy, and found me a great deal to get what I wanted within budget. He gave me great options and even had a paint sample of my wall color so we could look at different fabrics against it. Its going to be a few months to get the couch delivered due to the pandemic, but he was very upfront about it and explained the process. He also gave me a recommendation for a carpet store (the next step for my home).Very happy to have ordered through them. My parents have also gotten furniture from Fish and have been extremely happy with it, especially durability.I highly recommend going to Fish and talking to Roger, especially!
From the second we walked in to Fish Furniture in North Olmsted we felt welcomed by Mike Jung. He is very knowledgeable and super helpful. Mike took the time to make phone calls to find out the exact answers to all of our questions and double checked everything with our order for accuracy. We really appreciate how honest and thorough he was.Patrick and Chad delivered our couch and recliner. They were wonderful and so careful with each piece even though the couch was VERY heavy. They made sure the electronics on each piece worked completely before they left.We had such a wonderful experience with everyone that we will be back for future purchases!
Roger M. is amazing! He was helpful, knowledgable and let us take some time to decide. We loved that we were able to tell him our vision and have his expertise on recommendations! Great experience overall and cannot wait for our new furniture to arrive!
Weve always had a top-rate experience with Fish Furniture. The owner, Dan Geller, was so helpful with our purchase. The delivery drivers were polite and helpful! Highly recommend Fish Furniture...great people and high quality furniture!
If Google offered six stars it wouldnt be enough. We just received our new bed and matress. Its so stunning that I find myself walking into the bedroom just to look at it. Add the great service and personal touch we received from sales through shipment, and I dont know why anyone would buy a mattress (or other furniture) anyplace else.
Had an exceptional experience at Fish! The quality of the desk and bookcase we ordered is top-notch and we couldnt be happier. We worked with Ray who was very knowledgeable and thorough. The combination of the sales team, delivery team and high-quality products at Fish are reason we shop there and shy away from big box/national stores. This is our second and third piece ordered from Fish and will definitely be back!
Best furniture store around, better experience here than Ashley, Levins, and Value city combined. Staff is friendly, they dont suffocate you like other stores. You can browse and have a good time then ask questions if need be. New favorite hot spot.
Nice but pricey shipping is a wait
Helpful staff. Selection is good. They take their time and work with you on your selection. No pressure sales.
I absolutely love my new bedroom set, the craftsmanship and quality are outstanding. Roger Mucci was very knowledgeable and helpful throughout the the entire process of purchasing. The wonderful experience that started with Roger continued with Chad an Patrick delivering and setting up my furniture with care and consideration. Thank you Fish Furniture for hiring such professional employees!
We love shopping here. We have purchased our living room dining room and family room furniture here over the years. Everyone is friendly and Peggy is outstanding.
Alot of very nice quality America made furniture and a helpful friendly staff.
Best Furniture Store❤ Ray is AWESOME!
Just looking became A PURCHASE- YEA! We found the perfect table and chairs for our temporary Condo! Lots of choices, friendly non-Pushy customer service, quality choices, able to purchase without waiting 8 weeks, they will deliver tomorrow, cant wait, recommend Peggy:-)
I bought a new console for my tv from Sarah at the North Olmsted store and today it was delivered.They called ahead of time and showed up when they said they would. The guys were really careful and extremely friendly.Thank you Sarah, I love the new console and thanks to a great delivery team.
Our salesperson was great! She spent so much time helping us and not pushing in any way whatsoever. First rate top quality furniture with huge options!
Great furniture options! Good qualit Roger was very friendly and helpful. Will definitely come back in the future.
Fish Furniture has some very nice Furniture, but I believe that its a priced a little to high.
That is the most amazing place on the planet to get furniture
What a great store. They had everything we wanted.
So far so good. I ordered a chair, should be delivered in 6 to 8 weeks. Check back with me then.
We purchased a kitchen table, bar stools, and a complete living room furniture from Fish Furniture in North Olmsted. We had an amazing sales women. Julie was very friendly and she helped us pick out everything we needed. She spent a great amount of time with us and she really knows her products. We love our furniture and the quality is great. We will definitely purchase more items from Fish and look forward to working with Julie K. again.
Quality furniture at a decent price.
One of the best furniture shops in the greater Cleveland area. Prices are on the upper range, but the quality of their products certainly justify it.The salespeople are efficient, knowledgeable and ready to do as much possible for the customer. They take their time, and let the client think unhurried about their purchase. Very satisfied with the exoerience.
My sales associate at your North Olmsted store was Julie. She was very helpful in assisting me in my selection of a sofa and love seat. I will definitely ask for Julie the next time I need to purchase from your store.Today my furniture was delivered by Chad and Patrick. They were so courteous and professional. They made sure they placed the sofas exactly where I wanted them and also made sure to move my end table and coffee table back. A great father and son team! Thanks so much.
We wanted to thank Bob Loomis, Service Manager at Fish Furniture for his way above average help with a sofa cushion problem. We have been customers of Fish Furniture for over 38 years in 3 different homes & theyve always been great. Bob & his Executive Management found the core issue & resolved the issue. This reinforces our buying confidence in the special people & service we have enjoyed at Fish over many years. Our first choice is Fish Furniture & their Service team because they deliver real value!
Excellent experience all the way around!!! My husband, his mother, and I all had different ideas as to what we were looking for in terms of a couch and two recliners, and we were so fortunate to have John Barilla taking care of us!!! Very professional and, very much experienced, John listened to what we all wanted individually and made it come together for all of us!The furniture is beautiful and we couldnt be happier!!! Youll also be very pleased wth the delivery of your furniture~Chad and Patrick were prompt, friendly and professional as well. Dont waste time going anywhere else!!!
I had a great experience searching for a dining room table at Fish Furniture! Kitty and Dan showed me a huge selection of high end high quality sets in my price range. Their furniture cant be beat! You really get what you pay for with great craftsmanship and beautiful designs found at Fish. My husband and I shopped at both locations and there were amazing finds at both. I highly recommend Fish to those searching for stylish and timeless pieces for their homes!!
John, My Design/Sales professional, ALWAYS orders the RIGHT Furniture for our Home. Our new Temple Manufactured Conversation Sofa makes our Great Room Homey. The 2 men who delivered it have been delivering to our home for years. Please Fish Furniture, hold them highly in your company, they are priceless. I LOVE you ALL.
My sales associate was Julie, I went to buy a new rocker/recliner for my dad.She is patient and friendly with a great eye for color and fabric quality/durability.Very happy with purchase and reasonable prices.
Fish Furniture is the best customer service in Cleveland! After buying some great pieces from them, I asked a question about a mattress I bought at another store that had gone outnof business. The owner, Dan, knew the store and the owner and tracked them down for me to discuss my warranty. A store with a heart! There is no way I would have found them without Dans help. This is my first stop from now on for all my furniture needs!
I just moved into an apartment in Columbus and fish furnitures movers brought every piece of furniture I purchase straight down to the city. I was so thrilled with the service. I never knew moving could be so simple and efficient until I hired fish furniture to do it for me! They were truly accomadating. The furniture company makes sure that the process is easy for you. The movers, Chad and Tim drove down to Columbus and were so nice!! I love staying up to date with all the furniture and I found all the pieces I was looking for from fish. 5 stars!!
Great slection. Nice people. Sales team is helpful, not pushy at all, and respectful to eachother for one anothers clients. Prices are a little high BUT the quality exceeds the cost.
Very nice place, big selection and friendly people
Excellent service and beautiful selection of furniture at a variety of price points.
Furniture of great quality. Very helpful!
A lot of variety. Friendly associates. Prices were reasonable. I would shop there again.
Friendly and knowledgeable staff with a great selection and prices.
Awesome service. Great furniture!
Great quality furniture and knowledgeable staff.
Excellent service, not pressured. Flex steel dealer.
I called Fish Furniture when my Flexsteel recliner broke and the furniture store I purchased it from was now closed and I didnt know where to turn. On the first phone call Dan the owner took my call and said he would help me get it fixed even though I had not purchased it from his store. He called me back the very next day and said he had gotten the repair process started and would be in touch with me when the parts came in. What a store! Thank you Dan, Im so appreciative.
I have been a costumer of fish furniture for a long time. I bought a flex steel reclining couch from the North Olmstead store we got flooded so I went looking there for a new couch did not find what we liked so we went to Magalin furniture which is now out of bussiness 5 years after i bought my new flex steel couch i had problems with the cushions i could not go back to where I bought it since they were out of business. So i talked to Dan and he helped me get my couch fixed even though I did not buy it from them. THIS TO ME IS QUALITY COSTUMER SERVICE.They stick by there costumers past or present. Thank You Dan
Knowledgeable, professional & friendly staff. Great selection of furniture, etc.
Lots of choices. Nice place. Low pressure.
Found what we needed the people are very helpful. We picked out a wood TV stand cabnet
I wouldn’t recommend this store to anyone ever again. The owner is a bully and was not accommodating by any means. Because of the Black Friday deals I wouldn’t have been able to find another quality mattress for the price. I ended up waiting almost 3 months and not once did anyone call to give me a status update or an ETA. People save your money because you’ll end up screwed in the end!
Very nice furniture shop.
Good service, friendly atmosphere👍
Staff was helpful. Quality furniture.
The Flexsteel sofa, with a 500.00 fabric upgrade we purchased approximately nine months ago looks like its ready for the garbage. The fabric isnt warrantied so well be purchasing a new sofa but not from Fish Furniture or Flexsteel. Weve only been home two out of the nine months.Fish Furniture does not stand behind its merchandise.
Nice place and salesman that arent pushy
Great selection and great rep in Cheri
Salesperson was supposed to get back to me on availability on sofa, but she never did
Didnt buy anything but the staff was super helpful and friendly.
Absolutely love this place
Love their furniture
UPSCALE
Quality furniture
Super high prices