Derick at Levin is great, I simply love my sage (green) leather set! The movers were awesome, listened to my suggestion and moved the two couches with care right in to the second level of my home. The prices are reasonable and they adhered to all of my needs, I have one more item I have my eye on and id the price falls below the price I was quoted, it’s mine😍😊Thanks for an awesome experience and again I love my furniture! I was only coming for one leather couch now I own two for an unbeatable price!

This location is closing in December so we went in for deals... and deals did we find.Most of what we saw was on the more budget-focused side (no manufacturer name listed, etc) but the salesman was very knowledgeable of the products and was able to tell us background when we asked.The cashier was friendly and efficient. They got our couch and table delivered lickety-split. Glad Levin is back under control of its namesake.

I am so grateful for the store and the people in it. We were originally looking to have to wait until September through October to get our furniture and since we just moved, have no couches at all to sit on, that was just way too long of a wait. Levins was offering a sale to get anything off the display floors and for a discount! They delivered the sofa and sectional the next day! The guys were so great there, extremely nice, and made me feel very welcomed from the get go. I have since returned to buy two more tables and an accent chair, and I will definitely be back for other items needed to complete our home. It already feels so comfortable and relaxing! Thank you for the awesome service guys!

Excellent service! We were greeted right away, not pestered. Eugenie let us take our time looking around. I would definitely recommend her as someone to ask for.

Really nice furniture, I bought a couch and love seat, but need to paint first, they have allowed me to call when I want it delivered.

First I want to say thank you to the following people: Susan-Sales Associate, Michelle-Office Associate and Karen-Office Manager. My experience at the North Olmsted Levin has been a great experience! Susan was really awesome! She really took the time with me and my husband to help us find the best sectional for our budget! Michelle gave us outstanding customer service with scheduling our furniture delivery! Next time I need to buy any furniture, I’ll definitely come back to the North Olmsted location!

My husband and I had the opportunity to buy furniture together for the first time after several years of hand me down furniture. We went all over the place to compare furniture and prices. Hands down Susan was extremely pleasant, helpful, and not pushy at all. She gave us our time to look and checked back with us and was able to steer the both of us in the perfect direction. We purchased a flex steel couch and a chair. We are waiting for our furniture because we were able to pick our own fabric. Not only did Levin’s have a good selection of furniture BUT they had Susan! We will be going back soon to finish our living room and will definitely go to Susan.

The North Olmsted store is having an amazing sale. I got a really great priced sectional.

I stopped in to look for a sofa. It took a bit of time for an associate to help me, sorta being eyes up like the last kid being picked for kickball...I picked out a sofa, got a salesmans card. Went home to show my husband the sofa and it wasnt online and the email I sent to the salesman didnt offer any assistance (measurements, fabric) I bought a sofa somewhere else, and honestly better service.

Excellent furniture. Very helpful sales and office personal. Thanks Derek👍

I brought a great sofa for a reasonable price. Sorry I waited for it to go out of business.

Do not buy from this store...they are all incompetent. Steve Harvey & Brittany were absolutely no help in fixing a problem THEY created. I went in, bought a couch, waited 3-4 weeks for delivery & on delivery day they said they mistakenly charged someone else. No help whatsoever.

Great Selection Great price,Great customer service 👍

Excellent customer service with salesman Tony Watson at the North Olmsted Levin store today! He greeted us with a warm friendly smile, welcomed us with a hand shake. He gave us brief directions about the store, including beverages and cookies and let us shop around on our own, and checked back with us periodically for questions. This was the most comfortable furniture shopping we have ever experienced! We were so happy that we purchased 2 sofas, and a recliner! We look forward to shopping here again and will definitely ask for Tony Watson next visit, as he is a very knowledgeable and helpful young man. Make sure you request him for your furniture needs!

I was helped by Susan and my experience was an A+. I had a budget I needed to stay in and she was able to help me quickly. She took me straight to what I needed and was able to cash me out quickly. She did not push me to but more expensive items or push financing options on me. This was my first time at levin and I will definitely be back because of my good experience. Thanks Susan!

The owner gets his stores back is fake looks good to reopen levin then he closes Montrese’s and north olmstead what a fake commercials they said they can’t work out a lease I know that’s a lie landlord would not want to see that gone

Great clearance sales going on right now

Great sale and nice people to work with.

Susan was great. I am a first time furniture buyer with a modest budget. She was very understanding and knowledgeable. She was not pushy and did not brush me off which made the experience 10x better.

Bought a new mattress set, and it feels great. Have bought other items there and have never had any problems with anything I got plus they also have great sales at various times

My family found great furniture. The sales team is very helpful in putting together nice arrangements and matching lights and tables. Clean and you can tell the manager takes pride in her store.

UPDATE: As requested by the comment below with the owner, I have reached out several times and yet never once have they responded back. Simply says exactly how the service still is and forever will be. What a joke!!!!BUYER BEWARE, RUN AS FAST AS YOU CAN AWAY FROM THIS PLACE!!!!Ive had nothing but problems since day. Had furniture replaced 4 times as it kept arriving broke. Then was still broke but would just fix it with their in house people. The problems were either pushed aside and ignored or never addressed to were it was corrected. Lied to by salesman about the durability and strength, and if course after a month of purchasing he was no longer there.The quality is far from fair. The springs, padding in cushions and structure of the frame are total garbage with staples and nails shot through all the wood multiple of times, either splitting the cheap wood frame, damaging the structure with 20 plus staples in one place because it wasnt out together right, or people that made it just doesnt care. But me as the customer have to pay for this low grade junk regardless until realizes its to late.And once out of warranty with tons of service repairs for the same issues that werent corrected, its now my dollar that needs to spend more to correct the impossible.8 inch gap in between the two cushions, that doesnt fit the couch and was told and addressed to store and service departments and even compared to store product sample. Nothing was ever done about it no matter how much I displayed my concerns and dislike.Save yourself the time and money and dont ever buy a thing from here. Save yourself the headaches, and body aches from this so called self proclaimed quality furniture. Its a complete joke!!!!

My family has been a long time Levins customer, the experience always good but i traveled to the North Olmsted location because of a recommendation about the management and how friendly they are and i was not disappointed. Tony Watson took great care of me from the time i walked in till the merchandise i could take with me was safely in my truck. i recommend seeking Tony out for help and he has a customer for life. i tell anyone who needs furniture they need to go there. GREAT JOB!!!

Excellent service at the north Olmsted store! Our experience with Mary M. Was absolutely great! She was very knowledgeable, patient, and helpful. We love the selection and are already planning a return shopping visit!

Sandra Nagy was very knowledgeable and helpful. She left a very good impression on how a customer would be taken care of at Levin. I would consider going back in the future to purchase furniture from Levin and definitely recommend this Levin branch store to my friends. Great job Sandy!

If I could give this place NO stars I would, beware of the customer service, not when you first go in, but when they have messed up and have no other way to fix it. They waited until the last minute to explain they made a mistake and we would not be getting our furniture on time. Which you know happens and we would have understood, if this hadn’t been the fifth time it’s happened. It’s shameful that I have had to resort to leaving a review just to express my frustration with this company, and this location. Be advised that your business will not be appreciated and your needs will be overlooked. To sum it up this place is a JOKE.

I personally enjoy shopping here...recently purchased a couch and recliner! Very happy with them and the sales associate was very helpful and saved me a lot! Definitely will be back when I need to upgrade

Excellent look for quality furniture.

Mary Mattei is seriously awesome!!! I went to other furniture stores in the area looking for the perfect bedroom set and SHE was the one who guided me to the EXACT design and price point I was looking for. Super helpful, professional and a fantastic personality to boot!!! Highly recommend Levin in North Olmsted....ask for Mary!!!!

I cant say enough amazing things about Tony! I wouldnt dream of having anyone else handling my furniture. My entire family shops at Levin and weve all been so pleased with our experience and furniture. Thank you Tony! Way to go! Kudos!!!

Excellent, friendly and warm customer service. I love their furniture with prices that you could afford even if you are on a budget.I am very please with my selections. Im a customer for life

Pretty nice place 1st time There, The lady helping us out was very nice Mary she helped us get pricing and Measurements on very nice mattress for our new home. All of a sudden she got upset once she was made aware of the fact that we are shopping around. Long story short i was told no offense sir but this was a was of time she then turned her back and walked into an office. After some time she then returned you could see she was very frustrated and tyres to give us her card.it was refused she told us that once we walk out pricing would not be the same .Me and my wife just looked at each other and began to walk out. It Became a very uncomfortable situation.

The manager Tony was EXTREMELY helpful and fun. Did not follow us around the entire store but he have us space and time. I will definitely return to shop with Tony!

Very helpful laid back no pressure and they gave me and my family time to look around...easy credit to get financed! Bought a set today with LOW payments! Sales lady Sandy thumbs up

I had a great experience shopping here. The sales associates were very helpful.

They didnt have what I was looking for, but I had a nice lady sales person

Not overly bearing staff, but very knowledgeable. Some prices were better than expected. Nice selection too.

Every time I’ve gone here, the staff are so friendly and knowledgeable and are always willing to work with me and show me the best sales in relation to what I’m looking for. I also love the fact that the financing is available too.

Outstanding selection. Got a beautiful cherry wood dresser for living room displays and drawer storage. $300. Dare you to do better.

Wide selection of furniture with reasonable prices. Customer service was excellent.

They didnt have what I was looking for, but I did have a nice lady sales person.

We just stopped at your tent sale the other day and were greeted by Mary Mattai. She was so pleasant to work with, enough for me to go out of my way to write this review. I would surely recommend her to anyone interested in buying furniture.

Salesperson Mary was very helpful and knowledgeable about the products we were purchasing. Even the delivery men were helpful and knowledgeable as well. Dealing with Levin was a very positive experience.

Bought a bedroom set 3 years ago. In 3 years, the bed has broken and both dressers have had numerous issues. Each time I called customer service I was told it’s not their problem. Huge waste of money.

Never shop here. Especially with the salesman named Jason. Everything was great until we signed the dotted line and the delivery came. They brought wrong parts to a bed that cost 2600 and the delivery guys refused to install it because it would damage the bed. So they told us to call and reorder and we got nothing but nasty treatment from the store manager and we even emailed Jason to tell him what happened and called and you think we got a response. Nope! We bought other furniture from them and this is the LAST and final time we will ever shop here. All they had to do was reorder a piece and all we got was poor treatment and nasty attitude on how they dont understand how its the wrong part to a bed. We didnt spend a lot of money on furniture for it to be the wrong size and color. Stay away from here. Spend your money on a furniture store that treats their customers well and cares about their positive experience.

Levin in North Olmsted went above and beyond to have my furniture delivered in a very timely manor to meet my needs. They also accommodated me and my 2 young children during our shopping trip! Thank you!

My sales man was great very helpful and was not pushy at all

I had a wonderful shopping experience at this store. I painted my living room four years ago and have been searching for the perfect couch and chair since then. I found it here! With the help of Sue and Madeline, I was able to make my purchase. They were delivered January 20th. The delivery guys were very fast and professional. I was amazed how quickly they moved. They called when they were on their way and were in and out in about seven minutes. I thought I got a good price but I was in the store with my sister last night and the couch and chair were even less expensive at this Presidents Day Sale. I spoke to one of the managers, Tony, who went out of his way to help get my price difference which they gladly honored since it was within 30 days. Thank you so much! I am now going to order the matching automan. I hadnt bought furniture in 20 years and my experience was exceptional. My sister is purchasing a couch today. I will be recommending Levin to all my friends. You have a customer for life!

Levin Furniture has the WORST marketing practices out there for a furniture store and here is why, my husband and I was on a hunt for some furniture and after several days of not finding what was in our budget and the quality of fabric, we decided to give Levin Furniture a try. We went to several of their locations and ended up to this particular place. Lo and behold, they had what we needed and our salesman STACEY FLOYD was more than happy to get our money for it. He was accommodating but kept on insisting that we go for a higher branded names and price but my husband and I insisted on the stuff we got. It was 7:30pm at night (after several stops from other stores) and everyone was tired and just ready to wrap it up and Stacey took advantage of that. Be forewarned that anytime you deal with him, PLEASE MAKE SURE WHAT YOU ARE SIGNING FOR!!! He charged us for items that we didnt need or never needed and just made it sound like it was part of our package. BULLS****!!! He is a total fake and I for one will NEVER recommend this place or him to anyone at all. I reported him to his Store Manager but all we got was a shrug on the shoulder. This is our first and our last!!!

Delivered a defective sofa and refuses to replace. Seems like quite the scam. They can deliver you damaged furniture but once it is in your house they refuse to replace it. Delivery persons provided no time to inspect the furniture. Nothing is signed agreeing to its condition. They put the sofa down and promptly walked out the front door. We went with Levin because of assumptions about quality of service and product. These assumptions were wrong. I would not buy from them again, recommend them or trust any future transactions.

Great and friendly place to shop! Everyone is very helpful and I’ve never had a bad experience!

Closing down the North Olmsted store liquidating everything at the moment

Nice, good sales, great furniture. Sandy was a GREAT help!

On September 3rd I went in to purchase some furniture for an apartment I would be moving into on September 20th. I ended up finding a coffee table (floor model) and a reclincing couch. Tony helped me with my order and got everything setup for me. He held the cofee table until the 20th when I went in to pick it up, but the couch would be back ordered. The couch was scheduled to be delivered around mid to the end of September at the latest. Everything should have lined up perfectly based on everything we discussed.Come to September 18th I called the number listed on my recipt to see if they could give me a specific delivery date. The lady I spoke to told me it was still slated for mid September and that she would call me back ASAP to see about an exact date. I wasnt too worried about it since originally Tony told me it could be near the end of September, but I figured no harm in seeing if I could find any info on an exact date.On September 20th when I went to move into my apartment I went to Levins to pick up the coffee table which he saved for me. The pickup was quick and easy and the coffee table was exactly what I wanted. However, the guy who helped me out (Tony had the day off) told me my couch would be there near the end of October. Excuse me? The lady I spoke to on the phone told me it would be there by the end of September, and she also said she would call me back right away with a better date. Never received a call back from her. Really? So she completely lied to me on the phone and probably made up actually looking into it and calling me back. Told the store to cancel the order.September 21st I went into the store to verify the order was cancelled. I did pay with my debit card so I expected it to be into my bank account maybe Monday or Tuesday since it was the weekend (today is Monday, still not in there, but probably too early). Tony said they could offer me the floor model and deliver it over the weekend. At first I was like ok lets do it. It ended up not happening because I guess I was supposed to pay for it over the phone after agreeing to it, but I kind of dont feel comfortable paying for it until I see my full refund originally credited. But I also wasnt even going to get a discount on a floor model. A used piece of furniture in the store that countless people have probably sat on and who know what else. The best part about it is the company that was going to deliver it showed up to pick it up and deliver it, but because I didnt call and pay for it they had to turn them away. Why didnt they call me and say hey, the company is here to deliver the couch. Can you pay for it really quick? Nope. Tony said they arent even allowed to call any customers about something like that.So long story short, Levins lied to me about a couch I ordered. Offered to sell me a used floor model for the same price and deliver it asap. Refund still not credited to my account. No discounts of anything at all for a used couch. Then wanted me to pay up front for it when my original refund wasnt credited to my account yet. Seems pretty shady.

A nicely organized and large selection of furniture, area rugs, wall art, dining and bedroom sets as well as mattresses. The staff is always ready to answer questions and help.

Mostly overpriced. Decent selection. Sales team was nice. Hard to find smaller sized sectionals without customization. I am Not going to pay 2300 for a couch. Cheapest couch I saw was 900

Great place to shop for your home!

Very nice store and a great. Job by our sales rep. No pressure, very well informed, and a nice guy.

Dont go to Mary she was nice in the beginning even when she was told we werent buying that day. She continued to try and pressure us into buying at the end when she seen we really were shopping around and not jumping on the first time we see she said that was a lot of time wasted turned around and walked away. Not to mention half of the staff were arguing about an email they disagreed on out on the floor. Rude much!

Made the buying experience simple, even after we had to select a different couch after the delivery team couldnt load the original one into our apartments freight elevator.

Was greeted by a very good sales Representative name Mary, put me at ease, so much I purchased bedroom set & sofa and chair for my home!!!

Waited 2 weeks to get my couch. Day of deliver comes and I get the wrong couch. For to store get told I have to wait till mid April to get the right one. Remind you I got rid of my old couch so now I have nothing and have to wait my refund for the other couch I bought! So furious!

The selection is reasonable and the prices are decent, but the service is very good and makes it worth stopping in.

Don’t waste your money here. I had my sofas for a little over a year an the fabric is falling apart like it’s made of paper. This started happening about 8 months after we bought them. I bought the extended warranty but it turns out it only covers accidental damage. All the rips are at seams an that’s not covered. I was never told anything about accidental when being sold the warranty. If I could leave no stars I would. Furniture from big lots holds up better. If someone you know tells you levin is better quality furniture, it’s bs. Go anywhere else but levin.

Tony was very nice. No pressure sales and let us browse till we found what we wanted.

We had a great experience here, specifically because of Lester - he was kind and helpful and made the whole process quick and easy, and he was informative without being pushy, which is rare and so appreciated!

Had such a great experience! Dan M. was so helpful and friendly.

I was scheduled for a delivery on July 18th I received a call from a representative of Levin advising me there had been a situation with my delivery, apparently the table was available but the four chairs were not and I may have had to wait until the 27th to get my delivery.I paid the account off July 6th. Today in the store I was quite upset, the manager was very helpful in assisting me with my situation not only did she refund my delivery charge, she made arrangement regarding my furniture. Im pleased with the service Levin offered me. Im a very satisfied customer and I will continue to shop there.

I only rate 4 stars because the selection of furniture wasnt for me. Great service the store was clean an sales reps were very nice.

Very nice salesman Lesster, Levin has top of the line furniture at a reasonable price

Tracey was wonderful, had me lay on different mattresses, explained to her about my back problems and she connected me with the perfect bed. Friendly, curtious and didnt make me feel rushed

The store manager of this location is by far the worst representative I have ever dealt with. Our bed frame broke and we have had nothing but problems trying to get it fixed. The manager was unapologetic, insincere, and extremely condescending. We felt that our business was not appreciated even after spending a large amount of money for furniture sets in our newly purchased home. Needless to say, we will never shop there again and feel that we would receive better quality and service from a garage sell.

Big variety selection great staff.

Awesome experience the people at the great northern store help so much

False advertising. They advertised an adjustable bed base for $750 but it was really $1400 and the lady helping us did not inform us of this mistake until we were hooked on getting it. Seemed as if she didnt relize it was a mistake until later on. The manager would not give it to us for that price that was advertized, but admitted to the mistake. After a half hour of waiting for some kind of comprimise, he offered us a couple hundred dollars off but still think he should have offered the price that was marked.

Nice selection, fair prices, helpful sales staff.

Nice store and nice people. No pressure sales tactics

Mary Matti is the very best.

The staff was very friendly and helpful.

Sales person was great to work with

Somehow a $400 special on a couch turned into $980 and we were told our couch would be delivered within 3 weeks...it took almost 3 months! Never again.

Kathy was a excellent sales person.

Great customer service.

Great selection and fair prices!!

Very professional.

Worse experience ever. Plus support local businesses. They are way over priced. Sales people were rude.

Very nice furniture

Great shopping experience

You cant get phone service in here and they will refuse to give you the wifi password. could not look up anything i needed to help find what i needed.

Good peoples and happy people

Great service

I fell asleep on a couch XD

Great service and quality

Sandy was great!!!! Made great purchases!

You can haggle the price man ...

Great selection.

Nice peoplr

If youve been to Ashley, youve been to Levin.

Friendly sales people

Reasonable prices!!