Bill provides excellent service. Even when hes extremely busy he makes sure to take care of you.I dont write reviews really at all, but this business is one I wouldnt ever hesitate to recommend!Thank you Bill for your wonderful service!

Ok I disdain reviews but I have to make one here, I have been losing, breaking dropping soaking cell phones for years, I have had to use local guys in my neighborhood to repair or sell me phones, I used this shop the first time many many years ago ( maybe like 15-20 years Im not sure but a long time ago) and was extremely impressed with the owners ability to do repairs. I do electronics repairs and have been a mechanic for over 40 years and I am amazed by bill, long story short, because I moved I have tried many other dealers but I have gone strictly back to pro comm even with the longer drive and time frame because no one can compete and be there like this guy, I never have to deal with different people everytime I go to this store, just 1 and i do not have to deal with people who only wish to sell and have no knowledge, NOT HERE, personally I may never use another phone store for any reason, its a local shop, not a chain, and straight up service, when my phone is salvageable, he saves it, when it is not he lets me know or like my last phone he spent 2 days trying to repair my on life support phone i dropped in water for me that ended up dying in the ICU, but he he tried and gave me a great deal on a new one, I highly recommend this store, I have never had even a remotely bad experience here, I give it 5 stars easily.

Very knowledgeable man.

I just want to say this place is small you wouldnt think to go there but let me tell you something the guy who runs this place is so honest he would never rip you off tells you the truth he doesnt Rush when you go in there to have something done. And you better believe its going to be done right. My poor phone was so broke he had to fix my charger port and he even went above and beyond and tied a little string on my pen because my pen was broke too. Just a very honest guy and they are very hard to come by thank you

Always helpful and willing to figure out the issue with your phone. I highly recommend this business to anyone with phone issues.

The owner Bill has been providing outstanding repair service for my family since 2007. He is the best repair shop in Cleveland while providing an extremely fair and honest service.

Extremely great service. Fast friendly and Knowledgeable. I searched for days and some major companies. Bill knew exactly what the problem was and got me up and running fast. First choice from here on out.

Excellent service!! Great prices!! Nice and honest. Thanks Bill for fixing our phones! They work great now!

Thanks for flashing my Samsung S9+ with new unbranded software, now all the features work perfectly. :)

I asked for a wireless modem and he tells me that he has them, Great!Then he says he’ll ship it to me and then send me a invoice for the product, I’ll have it by Tuesday... it now wensday he keeps making excuses and so forth and lying. DO NOT DO BUSINESS!!

Bill is courteous and efficient. Competitive pricing. He will solve your problem and you will walk out happy.

Had 2 i-phones with used-up batteries. Had both replaced in the time it took to eat dinner(I live 5 minutes from him). If you’re wondering about price let’s just say that I feel as if I stole something. Tried to leave a tip and, we’ll, he would not accept it!

Great place for phone repairs, patient and thorough every time.

Best cell phone repair shop I have seen in 3 different countries. Owner is fair, honest and does a great job. Has earned ALL my future business !

The best Cellphone Guru!

Bill always provide great service for years. A++++

Saved all the info from my broken screen phone to the sdcard on my new phone. So happy to have all my contacts and grandkids pictures back. :)

It is great. The owner is quick and reliable

I had my phone screen repaired by Pro Com in March. One of the great things offered with their repairs is a one year warranty on their parts. In June, the right third of my touch screen stopped responding. I took the phone back in, and they replaced it free of charge, as specified in their warranty. Its a great place to go for phone repairs from cracked screens to broken charger ports.

Quality phone repair at a good price. Pleasant and knowledge staff had my phone repaired good as new at around $80-100 cheaper than other quotes.

Profession service, detailed, courteous and cost competive. Screen replaced on our Samsung phone - works like new.

Super nice guy behind the counter. Really seems to know his stuff.

Just a nice guy that does honest good work!

They can fix just about anything. I had an issue sending text messages, and now it works perfectly.

I cant believe they were able to fix my water damaged Samsung phone. Otherwise I would have lost all my info since it wasnt backed up. Thanks a million!

The iPhone battery Ive got replaced here works great, not like the bootleg ones sold by at a lot of other places.

Thanks for making my phone work faster. Great job!

Fixed my cracked screen right away. Very friendly and helpful. Hopefully no more broken phones for me but if I do get a broken one I know where to go!

Dropped my sons phone off for a screen repair. I was told it would take a couple days to get the screen in for his Motorola Moto Z play. We ended up not getting the phone back until 2 months later. Every time I called, there was an excuse. The new screen didnt work, and a couple of others. Finally just showed up one night and he got to fixing it right away, but I had to wait. When we got the phone back, he told us the light sensor melted when he took the screen off and that no longer worked. I paid him his $175 and took the phone home. When Munson started using it, he realized the speaker must have been damaged as well because it sounded muffled and unintelligible.I didnt even want to deal with taking it back, especially since It took months for the first repair. We ended up just buying him a new phone, which is probably what I should have done in the first place instead of getting the broken screen replaced. I would have saved $175.I took it here based on the positive reviews on Google. Most people seemed happy. My experience was awful.

Been there multiple times for water damage, cracked screen, etc. Always a good experience. Everything youd want in a business. Friendly, knowledgeable, affordable, professional, prompt. Will continue to highly recommend.

Great guy to deal with, he knows his stuff.

Great guy to deal with, always patient and helpful.

I have been going to Bill for years. He is a wiz with the phones. He explains the problem and the fix. Reasonable rates too. Backs up his work.

I’ve been going to him for 15 years and he’s so amazing!! I thought I needed to replace my iPhone but he fixed it for me for $79 in less than 2 hours!

Saved all my pictures and contacts from my dead phone. Thanks so much!

My phone was stuck on Android 6.0, and they have updated to the latest 8.0. Works great now.

I came here to get my cell phone fixed. The owner is very kind and they fixed it in no time at all. Highly recommend!

My new S6 battery replacement works fine.

Fixed my old flip phone did a great job fixing it back in 2006, also does a amazing job putting screen protectors on smart phones.

Bill is super knowledgeable, helpful and friendly!

Anytime I have an issues with my phone I take it here. Hes always patient and helpful.

Love this place, always helpful even when I dont buy anything. :)

Ive been coming to Bills shop for about 15 years now, and hes always treated me right. Highly recommended!

Almost lost a bunch of pictures which werent saved to the cloud, and Bill has somehow retrieved them from a corrupted sdcard. I couldnt be happier.

A new charging port installed on my Galaxy S6 with a one year warranty. Hope it will last till my next upgrade.

Thank you for unlocking my Tmobile phone to work in AT&T, otherwise I would had to buy a new phone.

Excellent customer service, dude is a legend.

Cracked my Samsung Mega screen and got it replaced same day. They have most popular high quality screens in stock.

Cracked screen, got my contacts and pictures back. Awesome!

Unlocked my Sprint phone to Tmobile. Works great.

Quick screen replacent. Will recommend.

Fixed my charging port, works great now.

Fixed my Samsung S4 charging port under an hour. Great service!!

Got my liquid damaged Samsung S4 fixed, and didnt loose any of my pictures or contacts. So happy.

22 days & still without a phone. Thats right, 22. How long does it take to get a circuit board & to install it? Do NOT do business by any means w/ Pro-Com. Never again.

Broke my LG tablet screen, luckily they replaced it overnight. Professional and trustable service.

Activated my Sprint phone on Pageplus wooo-hooo :)

After dropping my phone in water, it has stopped reading my memory card. They fixed it quickly.

Great prepaid service. Simple Mobile

Well, that was a quick fix. (:

The internet wasnt working on my phone, and they fixed it for free. Thanks.

Transferred all my info from a broken screen phone to my new one... thanks!

I really wish there was an email or a way to message or fb questions about services. ......

Great service.

Helped me out to recover my lost contacts, thanks!

Fixed my broken screen just as promised.

A helpful place.

Honest and helpful place.

Prompt and courteous.

Had a bad speaker on my Droid X, now its fixed and I can hear again. Thanks!!

Ive been coming to Bills shop for almost 20 years, and he has always helped me out.

Good staff

Unlocked my Galaxy S7 when even online couldnt do it.

Fair and reasonable.

My charging port got fixed in one hour.

Fixed my PagePlus data for free.

Broke my screen, they saved all my business contacts and pictures which werent saved on the memory card or in the cloud.

Bought an unlocked Samsung Galaxy S4

Repaired my charging port in an hour.

Meh

He can fix anything

Thanks

Thanks, excellent!

Perfect!!