Wonderful service here at Verizon! Za was a great help and I got a great deal here for 2 phones!. I highly recommend coming for anyone.

Conner was exceptional and the friendliest sales associates I have met with Verizon. You all would be lucky to find another Connor....

Za Ramos was very helpful with product knowledge and setting up our new phones. He was professional and friendly. Definitely recommend him to anyone.

Connor was extremely helpful, he was personalble and answered all my questions satisfactory. Would highly recommend for help.

Za at Verizon wireless was extremely helpful and knowledgeable about the products in the store. I upgraded from a style 6 to a Samsung S21. Thanks Za for all that you do!

Conner H was very helpful and so knowledgeable friendly very nice to talk with . My Husband and I got a great Deal . Thanks again Conner H

Adam was super helpful. Spent time with us to make sure we got what we wanted and explain our plan options with us. Great customer service!

Connor gave such good service that we will be back Friday for more business

Damien was EXTREMELY PROFESSIONAL. Knowledgeable in products. He did not attempt to take advantage me. Truly a WONDERFUL and APPRECIATED Man.

Adam was very professional and got my new phone going quick and painless.. the power even went out for a bit with the storm and he handled it great.. will recommend!

Service was great as always! Adam was very friendly and helpful. I went in for an upgrade and plan change and he was efficient and had everything explained and taken care of in a timely manner. I would most definitely recommend this location and staff.

Za Ramos was outstanding. Great customer service

Love Connor, hes the only guy I will go to. Excellent!

My experience at the store was great! Adam was awesome in setting up my new phone and transferring another phone. I will be back.

Za is very nice and helpful. He explained everything.

Fantastic customer service!!! Za was very patient, thorough, knowledgeable, and courteous. He was highly skilled in explaining and demonstrating all of the technology. He made excellent suggestions and was a very thorough problem solver. I give him a 10+! He has been the best part of my 7 year experience with Verizon! I am recommending him to everyone I know.Second visit was as fabulous as the first!!!I am a totally satisfied customer!! Za answered all of my questions thoroughly about my new iPhone - Bluetooth, security, photo management,WIFI usage, billing, Verizon contract, apps, tracking issues, routing, modems, WPA 2, etc.Za is personable, patient, and extremely knowledgeable in technology. The best!!!

Connor was very helpful in helping us choose the right phone for our family plan. He provided accurate information that went a long way in helping us make our decision.

Zay was really helpful in finding me a newer smart phone that was affordable and perfect for me!

Went to. Yourstore in north olmstead Ohio need phone transfers and.Za romas helped me was wonderful patient kind experience and safe I ei be back please acknowledge job well donE the u

Very helpful after hours of trying to make an appointment at another store. Adam got me in a new phone quickly and painless.

Connor was incredibly helpful and was able to solve all of the issues we encountered with our new phones, and bill. 10/10

Purchased two new phones at the same time.Damien took care of us at great northern Mall in North Olmsted Ohio.He was knowledgeable, most helpful, courteous and patient with two aging ladies. My sister and I had dozens of questions over two days. He solved every problem and answered every question we had.Hes an asset to Verizon.And I should add this.... Damiens is not a friend or a relative of mine.And thats the honest truth!

Adam was awesome. Great at helping me and very knowledgeable. I would definitely recommend.

Adam was truly amazing! He was great with all our questions, got us all the accessories, and even talked me into an iPad and I couldn’t be happier with it! I’ll never go to anyone else !! 11/10 !

Connor was helpful with helping me open an otterbox case. I was most appreciate

Connor did such an amazing job helping me trade in my iPhone X for the 11. He was very patient, and although he was the only employee working and there were other customers coming in and out, he was still very attentive to me! Thank you Connor!!

Connor was extremely helpful and knowledgeable regarding the iPhone purchase he was able to answer all of our questions. He was absolutely pleasant to do business with. Great job Connor!!!

Very good service. Easy to understand the set up of my phone. Spent time explaining everything. I would highly recommend this store. I am very fortunate to have found this store.

Sales rep-Connor Hass. Excellent service, very professional and knowledgeable.

Had no issues. Good transfer

Came to this location to switch over from another service. Adam helped me get two new phones, cases and screen protectors. Very knowledgeable and explained everything every step of the way. Made the switch smooth and easy. Highly recommend going to see him! Added bonus- he’s hilarious!

Damien was great. If you need anything come see him. He’ll get you together

Connor did a great job helping us transition to a new phone. he provided appropriate technical support and was very helpful- Good job!

Adam was awesome, very helpful and knowledgeable about the products and services. Highly recommended.

Connor helped our family save money on our monthly bill while also being able to get a series 5 apple watch which i needed for work. He was helpful, efficient and very nice to work with

We were at Verizon on Black Friday. Connor helped us with replacing one of our phones. He was exceptionally professional, knowledgeable and extremely courteous. He offered suggestions that saved us money and provided us with different options that would work for our family plan. This was the first time we enjoyed upgrading a line. I highly recommend Connor!!

Great service. Connor knows his job very well. Helped us set everything up with no problems

Adam was super helpful, answered all our questions and got us what we wanted!

Connor gave the best service Ive ever had @ verizon.

Recently my husband and I upgraded our existing line with Verizon. Damien was extremely helpful. He was able to find all the deals and over the course of a week worked with us. He was very patient and helpful. Highly recommend going to this Verizon wireless, ask for Damien, he knows his stuff!

Damien was so helpful when we came in frustrated with our old phones. He walked us through step by step and we left happy customers! Couldnt be happier

I was helped with a new phone in a timely and professional manner by Conner, I highly recommend him 👍 👍

Connor gave great customer service and possibly the best customer service I ever had

The manager was very helpful and patient in transferring all of my data from my old phone to the new one. Great service!

Woke this morning and my Phone was toast. Purchased one through my verizon and picked it up at the Great Northern store. Adam went beyond normal service to help a guy who didnt even know his pin. My new phone was set up, the shield was put on and transferred everything from my cloud onto the new phone. I was pretty clueless and Adam easily could have said, here you figure it out but he took pitty on an old man :). I will never deal with another store, no one could top the service I rcvd this morning. Thank you Adam

Very thorough. Offered options not in evidence. Left with specific amount needed to fully start not only cell service but to make phone fully functional. I am technologically impaired. Fully disclosed info.

Damien did a Super Wonderful job helping us for at least an hour. He was very kind as he dealt with all our questions! He was calm and was just the greatest!He deserves a raise!Thank you,Bonni Koch

Connor was exceptional in his help, knowledge and personality. he is an excellent employee and would love to hire him for myself.

People like connor are the reason i stay with Verizon he helped me when nobody else could. He was multi tasking with another couple and gave every one the best experience.Keep Connor

Staff is very friendly and accommodating. I needed several changes to my plan including an upgrade, new accessories, changes to my plan etc. Adam H was very understanding and polite throughout the entire transaction. Thank you for your patience and understanding!

Connor is a very professional and kind personable, and keeps all his customers happy. we will be back.Thank you!

Excellent service. Adam was great. Highly recommend!!!

Had an amazing experience today with John today. He knew exactly what was wrong with my phone and even though it couldn’t be fixed he made the experience great and as speedy as possible. Very great customer service!

Connor was very helpful as well as intelligent in advancing my new phone process. i will definitley be coming back to this location as my primary verizon store. Thank you!

Connor was so helpful and patient with us. He answered all questions and was very knowledgeable

Was in Great Northern got good customer service from Damien was the to get new phones and he was very patient with us, and so were other customers too !

Connor is always very helpful, patient and knowledgeable of the products they offer. He greets everyone with enthusiasm and is always happy to give customers the best deal. Highly, highly recommend him!

5 star x 100Great salesman came here just for his experience and knowledgeTrump 2020

I have 8 phones on my account, upgraded one today to the iphone 11 pro Excellent job by connor, very knowledgeable, professional

I went in for my sons first ever cellphone and the store manager helped me pick out a cheap reliable phone and service it for my son. Hes really happy with his phone and Im happy that hes happy! Thanks :)

Damien was the associate that helped me.He was so helpful he took his time with us and was able to answer all our questions. Best experience ever.

Great Customer Service! Damien was very helpful.

Best experience weve had from a Verizon retailer. The employees, especially the manager, went out of their way to be helpful as we traded in, upgraded, interpreted the billing, etc. Thank you do all of your help, it is so appreciated! We will definitely recommend this North Olmsted location.

The service that i received from Damien was terrific. He was incredibly helpful and professional. I highly recommend his great service.

Came in not expecting much. Most Verizon stores always give me the usual run-around. But this salesman named Damien swept me off my feet so to speak. Highly recommend this store for all your smartphone and tablet needs.

Adam was very helpfulThe corporate store in no olmsted were very rude.

Very kind and knowledgeable on phones! Highly reccomend

Connor was very friendly, and i enjoyed doing business with him. Great guy

These guys are amazing. I already had all the DPS anyone could ever ask for, but they were still very helpful and I very much will shop here again.

Connor was very good and professional, he took his time with me and did great job at servicing my phone. i would totally recommend him to any of my friends or family

6 starsAwesome service. Answered all questions, very helpful.

Connor was fast and quick. Great!

They were excellent

Saved the day!! Thank goodness! 😄💚Thank you Connor !

Damien was very helpful, and took the time to set up our new phones. 5 out of 5, definitely recommend this location.

Stopped in with phone that i bought at a different Verizon store that did not work. They worked with me and got the phone working!Best Guys Ever!

This was the best customer service experience I have experienced. Damien helped us and he was so sweet and patient.

Went here to get a new phone. Adam took the time to explain everything in a step by step manner, talked to the customer service rep., and wasn’t pushy at all. Helped me find what I needed without pushing products that weren’t necessary.

Awesome service. Highly recommend!

Connor was extremely efficient and patient with me. I would recommend Connor for assistance to friends and family.

Adam was awesome. Im not from here and was having a problem with my phone and he hooked me up with a new and made sure everything was transferred and ready to go.

Damien has been a great sales agent. Helped us get a family plan, with great new phones. Thank you!

Damiem was very helpful and considerate of my needs and wants for my new upgrade !! Highly recommend !

A positive experience.

Very informative sold me on the V60 LG thank you

Very patient and helpful!

Connor was excellent. The manager at this location was extremely helpful. I would recommend this location.

Several months ago, I gave this company, RXP Wireless (operators of this store inside the mall), a 5-star review. Today, I am changing that review after reflecting on the mistakes made by this company and its refusal to acknowledge my correspondence over the past nine months.In summary, a mistake was made in the billing of a Google Pixel 3a phone. At various points in the purchase process, I was quoted five different prices for this phone. The prices ranged from $125.00 to $442.00. Ultimately, I was changed the highest price of $442.00 + tax for a phone with a retail cost of $399.99. This phone was on promotion for $240.00 at the time it was ordered.I understand that billing mistakes can be made, but after getting no response from RXP Wireless, I sought guidance from Verizon and was granted price adjustments to $165.00 including device dollars were not correctly applied. I also received a refund for most of the additional sales tax.However, to benefit from the promotional offer, I am required to contact Verizon each month for 24 months (through June 2022) to obtain a monthly bill adjustment. It typically only takes 15-20 minutes each month, but spending this additional time is frustrating and something which could have easily been remedied by RXP wireless… and, I believe, still could be rectified by them.Instead, this company has chosen to ignore my concern including contacting their headquarters in Columbus, Ohio; hence, I feel it is important to change my review. I suggest that you consider RXP Wireless’s lack of attention to my concerns prior to making a purchase from this store.

Verizon has always provided good, excellent service to us.

Excellent customer service! Recommend all day!

I usually avoid upgrading my phone because I don’t like sitting through the process but Damian made the whole experience quick and easy. Highly recommended...these guys know what they’re doing.

Connor was very helpful and knolegable about my phone. And great customer service.

Damien was a font of knowledge when it came to my new phone! Exceptionally helpful and very friendly.

Connor was excellent compared to Andrew in spartanburg Im very happy now

I liked coming here and the young man named Connor knew how to help me.

Good service from Connor

Great service! Connor is so friendly and helpful.

Connor was really nice

We had Connor helping us today. Fantastic! Very helpful and patient

Connor was incredibly helpful and very personable as well! Highly recommend!