Staff is friendly and not pushy. Always appreciate non-pushy salesperson that still will make the sale without the pressure of trying to push other things the customer doesnt want.

Either this location is going out of business or the employees didn’t show up for work. On Tuesday July 13th, at 11:20am I was there and wanted to purchase a few video games. The north Olmsted GameStop location was all locked up with the lights off. The sign in the window next to the door stated Tuesdays hours of operation 11am-8pm.

Anybody whos anybody who even dares call themselves a gamer knows about gamestop you can buy and sell and trade any game cartridge ever made in history one of my favorite spots to come find new titles and reserve future ones too

Very helpful experience had a concern about a new system that I bought quickly solved no problems

Would leave 0 stars if I could!!! Going in here the other day; looking for a certain item & I was kindly reminded of why I havent shopped here since 2006. Store associate was too busy squatting behind the counter opening a box of items to acknowledge me at all, or even give a simple greeting; 2 customers walked in after myself & were NOT greeted as well. Stock was low (basically, completely empty shelves with VERY limited stock), store was a mess (floor looked like it hasnt been vacuumed in a month). I was extremely disappointed in my shopping experience. Hence why I still will NEVER shop here.

Store Manager is the man! All employees are very helpful! GME 🚀🚀🚀

Just stopped in to pick up a online order. They were friendly

This is the best store around. Everyone here is always so nice and helpful. If youre gonna pre-order anything, GO HERE! The one time we didnt use them and used amazon, amazon messed up. They helped us and had our back! 5 stars!

Not overly crowded, felt like I could shop without worrying about social distancing

Nice place and employees.

Mark is supposedly the manager. He is not good with customer service at all. Why did they hire this guy? He doesn’t even know how to communicate with customers. I’m very disappointed in whoever hired this guy. He has no regard for people and avoids customers at all cost. He acts like he is busy just to avoid helping his co worker wait on customers. He made Zack wait on everybody. This is pure ignorance. What a shame on you Mark. You don’t deserve the title if you can’t do the job. Someone please re-train this guy.

Everyone is always so nice and friendly whenever I come in!

Best store of my childhood

It has a good selection for a small store. 5 stars

Called the store because I was having an issue with my ps4, asking if they did repairs. Micheal answered the phone, said they did not, but asked me what was going on. I told him the issue and he gave me something to try before I go spending money to get it repaired. I took his advice and my ps4 is working as designed now. He didn’t have to this but he took the time to help, next time I need something gaming related, I’ll take my money here. Thanks micheal

For the first time since I WAS A KID. this store FINALLY has normal humans for workers. I think I called corporate 650 total times on the old staff lol but now we got some cool dudes here and I come here and shop often. Glad they made a turn around because as a big video game spender I like the convenience of my one stop shop since buybacks is gone

Customer service was terrible, never once asked if I needed help. Kinda ignored me. I was shopping for 2 kids Birthdays and Christmas. Lost atleast a $500 sale.

Staff was very helpful

The staff were very friendly & helpful. If you asked them a question it would be answered. They also asked if you need help. Very clean & lots of cool stuff.

Super helpful and friendly employees. My concerns and holds are handled to the best of their abilities. :)

Very helpful and friendly staff. They have a great selection of new and used games. Pretty awesome selection of rotating merch.

I really like gamestop. The prices arent better or worse than any other place, but this spot in particular has really blown me away by how helpful they are. I am always trying to find games that a little kid can play or would enjoy watching me play and theyre usually really helpful. I dont get a salesy vibe either, just that they genuinely enjoy games and talking about them.

Its GameStop. Dude was cool tho

Worked with me to figure out the best deal for what I wanted. Very happy!

Knowledgeable staff. Great selection. Reasonable prices.

Play station Xbox Nintendo and much more

I preordered a couple Funko Pops at this location and three times in a row I didnt receive a call when they were in. When I called to check the status I was left on hold and nobody ever came back to the phone. Then when I went into the store I was given attitude and told to check my voicemails because I was called. My call history clearly shows no calls and I have no voicemails. What a silly thing to give me a hard time about. If it was once then I could forgive but three times is enough that I will not be returning to this location.

The guys at this location were absolutely fantastic, patient, knowledgeable and helpful. Their expertise was a perfect fit for 5 kids.

I love GameStop I can find pretty much any game for any system that I need plus they sell systems controllers pretty much anything you need as a gamer.

They have a lot of great games and novelty items

I came in here just once to, luckily get a SNES classic. The staff was friendly and helpful. I have no complaints.

Got a new game and later had to exchange it brought it back for even exchange. They were knowledgeable and friendly during my time there and answered any questions I had.

Nicely stoked store!!!

Bought a headset the new bf5 digital copy and controller the employee was helpful and attentive

I frequent this gamestop quite often. I havent yet had a negative experience. Very informative and efficient staff.

I didnt like anything about those store. My fiance got me a few games for Christmas. 2 of the 3 work great. Its the third one I have a problem with. Its a fake copy. Now, why in the world would you sell a fake copy of a game that isnt even that popular? I expect an exchange. I dont have access to the receipt either. And we arent the sort of people who have the sort of money to spend it willy nilly on video games, so this is kinda really irritating. Bad play, GameStop. Bad play.

Scammers!! if you get a game from them and it didnt work on my PS4 it needed ps+ and I dont have, they will not give you its real price. Dont buy games from them. they dont even let you trade it with a game that has the same price. If I could rate them as -1 stars I will. I mean they staff are friend;y there but their returns policy sucks. I will never buy a game from them. I only buy V-bucks from them or I might go to walmart instead at least they will return a game if it didnt work on my ps.

Knowledgeable staff and fast checkout, definitely one of the better stores in the area

Staff has always been rude and condescending. You should Just buy online

Great people to deal with

Knowledgeable customer service smiling faces ✌️

My husbands the gamer, so I dont have much to say. I used to come in to pick up my StreetPass for my DS, but they dont have that anymore. My husband kinda dislikes shopping here or at Best Buy for his games and would rather go to the Exchange or buy things online.I mustve had a really good experience when I went coz I rated it 4 stars. I know when I went to the one in Avon there was a really perky, helpful female cashier/employee that just completely made my experience. I wanted to go back just to hang out and have her talk to me and help me again. Im not usually swayed by perky, happy females, but she really did it for me. --And Im a fairly straight, married female!I dont think this store has that. I think this ones filled with your typical large males, often wearing beards. Theres one that works here that I call Redbeard the Dwarf even though hes taller than my 6-ft-something husband. (He just reminds me of one of the dwarfs in the Hobbit!)

Great deals get people always

Always love going to GameStop

Very knowledgeable people who are very friendly and helpful

Usally quick in and out, staffs always helpful

Great store friendly and very helpful staff

Very helpful staff ❤😁

Great place, nice helpfull employees

Good selection, goos service

Decent store, some employees treat customers like theyre being bothered by shopping there.

Great store and video game find

Great customer service 👍

Love these guys

Good store

GameStop is a scam.

Never been there.

Love the games

Its a gamestop

Use game selection is Limited

Its a store. Has what

Helpful staff

So useful

Hello my friends once again here, recommending this successful entertainment game store for your children or for you, if you do not forget to visit GameStop, you will kindly tend to recommend them

5 stars for my children