Saved at least 70% over quote from Apple Care through Best Buy. Dropped my 10s Max off and in less than two hours had a new screen and camera glass. Looks and operates like new.. Unbelievable! Professional and amazingly fast. Would never go anywhere else again. Thank you CPR!

The repair associate was very friendly and professional and showed that he cared about my dilemma. He took the time to thoroughly check for any problems/updates on my phone. He did not find any.

A great place well go out of their way to help you and you understand your repair

Had to I have my desktop computer fixed after I tried and failed to do it myself, and honestly made matters worse, lol. Stuart at the North Olmsted location was very professional, courteous, and most importantly was able to fix my computer issue! Because of the nature of the issue, I was able to have it done the same day, and the price was very fair! Will definitely be bringing my business with computer-related issues here!!

Great work, replaced screen had it back same day .

Had the screen replaced on my wifes note 10+. Now she has hardly any service on the phone. Where my phone works fine. When we asked them they blamed the carrier instead of actually helping. This place is run by a bunch of 20 somethings with no clue.

Very very friendly and fast reasonable prices I will be back!! They. Are. Great

I received my phone back today from CPR which was totally destroyed. They replaced the front screen, back of the phone and front camera. They absolutely exceeded my expectations and I am so thankful. I highly recommend them to anyone needing their phone repaired!! :)

Good service and good staff

Stuart was extremely helpful, knowledgeable of the equipment and patient with explaining the process and options available. Willing to go above and beyond to assure customer satisfaction.

They gave me a Non-MFI screen!I took my old iPhone XS Max to this repair shop under an insurance claim from a company I no longer deal with, and will never deal with again. I asked them if the screen that they were going to be placing on my phone was a legitimate iPhone screen, to which the clerk responded, yes. I ended up giving the phone away. However, when I took the phone to the Apple Store to get the battery replaced before giving it away I was told that the screen was not MFI certified. In fact, it was a VERY cheap knockoff that snapped in half as they were attempting to get to the battery. I then had to get the screen replaced there at the apple store! I’m actually thinking about filling a claim against this store for false advertising and fraud practices; I know for a fact that the statute of limitations to file a claim for this violation is 3 years. DO NOT get your screen, or anything else replaced here, you will undoubtedly regret it. Update/Response 07/02/2021 I worked for Apple, internally, in 2019-20; we don’t sell parts to companies who aren’t apart of our authorized service provider network……..

Very pleasant experience. The person that assisted me was very helpful and pleasant. He was able to assist me with my issue with my tablet.

I went to the one in North olmsted. Both men that helped me were awesome. Very friendly and knowledgeable. Was pricey but cheaper than any other place I went to. They had my phone done in a little over an hour. Between the customer service and my phone looking brand new it was worth every penny!

The gentlemen here did a great job repairing my phone screen along with excellent support on getting the equipment to restore the true tone function on my display. Will definitely recommend CPR to others!

Fixed my Xbox, no complaints

No complaints. I scheduled my appointment same day and got my phone back within reasonable time, and they did a great job.

Best place to go to for replacing your broken screen protector. Best place,good service,and quick.

Did not have Zagg screen protector in stock so associate custom cut Zagg screen protector for replacement Motorola Z4 📱😎📱😎📱

Those place was great. They were very helpful and did a great job.

Great service and a quick fix

Walked in and did not get greeted. Ended up leaving

This is the second phone I had repaired at CPR on Lorain Rd in North Olmsted. Each time the tech went over the repair and the cost. Very professional shop, excellent service and quality repair. I highly recommend this company. Jeff Janosik CPA Rocky River OH

Had a lifetime Invashield cell phone glass cover warranty. However, I had to pay for administrative fees of $10.80. This was disappointing. I will say they did a great job in applying the cover.

Did a great job were knowledgeable had a sense of urgency to get the phone fixed great attitude and did a great job on the phone havent had one thing wrong with it since thank you

Very professional service 👏. Thank you

Best customer service and everything else !

Got a new phone after having a cheapy phone for a long time and wanted a screen protector. A nice bloke by the name of Jacob put on a screen protector and did an awesome job. I didnt want to buy one and flub it and have bubbles or dust. Its pristine. Definitely going back if I got phone issues!!

Fast, friendly affordable service. Quality product. Life savers.

Professional and quick

CPR is a life saver. Every time Ive been there theyve been able to solve my problems faster and easier than I could ever hope to do on my own. Their prices are more than reasonable given the quality of service they provide. Everyone Ive interacted with has been friendly and helpful. I cant recommend CPR enough.

I like the CPR stores. When my phone needs something I just stop in and usually they can fix it on the spot. My nice glass screen protector took a hit but saved my screen. It was obstructing a clear view of my screen so I ran up the street to CPR and in 10 minutes they put on a new one. Now thats service.

Great service. Patio is perfect location. One of what I consider the best 2 Westlake patios.

Justin was very knowledgeable, helpful, and courteous. I will definitely go there again and recommend him to my family and friends.

I had a unique and likely hopeless problem with my phone. The team at the North Olmsted store were excited for the challenge and worked with me to figure out the best fix. They were awesome!! They went over and beyond for me. I couldnt appreciate it more. Best service and price around for sure!! I will only be recommending them for now on!! Go see them if you need help!

So nice, so friendly, so Quick. I was very impressed. Great Staff. Ill most definitely go back for all of my phone needs. Thanks Ally and team for great customer service.

My brother came in from South Korea (on his quadrennial visit to renew his drivers license) with a Samsung A6 tablet that wouldnt boot.after trying a couple different ways to reset to factory settings using the volume and power buttons didnt work, I found CPR through Google.We went there and the techs were able to get it up and running again by using the home button. I didnt even know it had a home button!The best part? They didnt even charge us a penny!Honest, dependable, knowledge, fair... What more could you ask?I would definitely recommend CPR for whatever your tech Repair needs might be.

Friendly, knowledgeable, professional. Came here after a different cell phone repair shop told me they couldnt help me, but these guys could. Fixed what was wrong. and saved me the hassle of buying a new phone. Price for labor was reasonable. They were very good about updating me every step of the way, and the end result was great, and everything was fixed. They even wiped the screen down with a microfiber cloth, I mean talk about professional. They left my phone better than they found it. You know that mechanic you take your car to, the ones that you would exclusively trust to work on your car, because you know theyll do the most efficient job? These guys are THAT guy, but with phones.

They are awesome. Friendly, professional and take pride in their work!

Had my SIM card not go back in correctly. Took it to Verizon and they sent me to CPR. They were able to dislodge my SIM card and didnt charge me anything. Super friendly and helpful staff. I will be telling all my friends about them and recommending them to everyone I come across.

I went to Best Buy first to get the screen replaced on my iPhone 7.They quoted 150.00 and said 4 hours.I declined.Today at CPR, Doyle was a total professional. He quoted 115.00 and said he would have it done while I waited.30 minutes later I walked out a happy customer.Great service here.

Best customer service I have ever gotten! Very fast techs!

PS4 repaired quickly and very reasonable pricing

CPR does a great job. They explain all of your options upfront and provide a strong customer service experience--you immediately feel welcome when you walk in, completely different feeling you get from the big box stores. John in particular handled my screen protector install with patience and made sure the job was done and done right. I would highly recommend CPR for all of your mobile device needs.

This CPR repair store is great! Amazing service and good prices! They have pre owned phones (newer models too!) Accessories and computers/tablets. Even helped with the financing of the device!! I will be back!

Very helpful and savede money!

Very honest

I am a fairly regular visitor for screen protector replacements. Always polite, professional and helpful!

I brought in a phone that was previously mishandled by another cell phone repair shop to get evaluated. Spencer helped me out big time! He quickly assessed damaged parts within the phone. Per my request, he wrote an official document on his findings so I could take it back to the original shop. If I have any future issues with phones, I will be bringing them directly to this CPR and to Spencer.

Same day appointment, quick, very professional! Thank you!

Courteous, down to the point - Great service, affordable, nice store front. Very pleasant experience.:-)

I went in today fully expecting to have to replace my charging port on my pixel 2 xl. The guy behind the counter suggested they look at it first because a lot of times it’s just a dirty port. A few minutes go by and he comes back up with the port working again. I have a bad habit of putting my phone in my work tool belt where it gets exposed to dirt and other debris. And apparently he was right. It was full of dirt but is changing no problem now. They did it free of charge. I will be going back for any future repairs. Thanks guys!

Nate did a great job for me. My new iPad had something stuck in the charger, and he not only wiped down the whole iPad for current safety, but fixed the charger in about two minutes. Thank you, Nate.

Just had my camera lens replaced and am very pleased! They made time during a busy time of day, the cost was fair and the employees were very professional. Would definitely recommend!!

Super great experience. The clerk was fast and efficient and very pleasant. It was close to home which made it nice that I didnt have to mail it in for the warranty. I would use this company again.

Their expertise in repairing computer or cell phones Etc is unbelievable. The prices are reasonable and the service is fantastic

Great service, good people! I went in for a screen repair. I will go back for any future needs.

Courteous and professional. They replaced my cell phone screen in just over an hour. Now it looks like new

They are fast and clean cut. I waited only 45 minutes for an iPhone 6s screen replacement. And my family has used them before.

I brought my phone in with 1 problem. They were able to resolve said problem however, I left with 3 additional problems because errors were made during the process. They offered to correct their mistakes for free but this caused a huge inconvenience because I needed my phone for the weekend. I’m not sure if this was a 1 time instance where they messed up or what, either way I’m going to take my money elsewhere if I have anymore problems.

This place has excellent customer service quick repairs and reasonable prices. I highly recommend

Very friendly and efficient service! Also, they said my iPad would be ready in one business day and ended up calling me a couple hours later because it was done already! Looks and works great 👍 and they aren’t terribly priced, I recommend definitely 👌

Thinking my phone was dead with no recent backup I made an appointment with apple store and they ran a test and confirmed it was dead without replacing any parts they attempted to sell me a new phone for $300.Found these guys this morning and and took it in and we replaced the battery and charging port and the dang thing started right up and the battery begin charging. Brought my device in this morning at 10:15 and got a phone call at 12:30 that the phone was fixed. The guy was honest and far and was very quick. The cost was half the price of the new phone apple was trying to sell me, plus we got to see all the photos from Christmas!Thank you CPR

From the moment I walked in I knew I was in the right place. They were professional and courteous, and the store was extremely clean and organized. Will definitely be a repeat customer.

Great staff! Great service and very fast turnaround. Thanks for getting me up and running so quickly. Highly recommend this business!

Such kind people.

I had a cracked my screen on my note 8. They were able to order the parts and have my phone perfectly working in less than 24 hours. Excellent job, thank you!!

John is gr8t!! He fixed our xbox 1 and 2 phones and did an awesome job!! He is johnspector Gadget.. Mr.go go gadget FIX IT :)This store is good to their customers..They CARE!

Parts came in fast, and the install was quick. Customer service was awesome aswell.

Spencer was great! Fixed my sons phone in 30-40 minutes. He was very courteous and professional. Going back again for my other sons phone.

Replaced Zagg Glass protective screen under warranty.Paid reasonable installation charge.Very nice people, very professional.

Spencer is the greatest! Hes knowledgeable and friendly. I came in to get my phone fixed and everything turned out fantastic.

They did a superior job of fixing what I thought could never be fixed. They were very nice and did the job quickly.

My phone screen shattered yesterday morning after dropping it on the sidewalk. I took it to CPR Cell Phone Repair after work, and was in and out after about 40 minutes with a phone that looked good as new! Very competitive price as well.

Umm they were off on the wait time, but seem to do a decent job.

I would highly recommend this store! Fast efficient service while I waited.Friendly customer service.

Looked online for a warranty replacement of the shattered screen protector on my Samsung 8 phone. I was directed to CPR. The young man Spencer promptly explained what was available and could apply a new protector within 15 minutes. And so it was. He was prompt, knowledgable and delightful to work with. Excellent!

Great place for the Zagg invisible shield warranty replacement install!

They are very good Nathan not only fixed my phone but did it lighting fast.Thanks again :)

He was kind, informative and knowledgeable! He did a great job replacing our screen protectors! Very courteous

Great service and friendly knowledgeable staff. And best of all pricing is reasonable!

My daughter and I both had our Nexus 6P batteries replaced. Cost was fair. Work was done in about 1 hour. Gave our phone a new life.

Nate and Abby were very friendly and knowledgeable— not to mention honest. It has been very easy doing frequent business here!

Doyle was great. Fixed my phone screen no time.

Great staff. Wish one was closer to where I lived

Expert technicians for all phone needs

Good service

They replaced my s7 battery in an hour. Phones good as new now. Awesome customer service. Will come again and tell my friends.

My girlfriend brought her Iphone 6 in for a cracked screen. We thought even though this place was 40 dollars more than most other places, a lifetime warranty would be worth it. 3 months later the glass is coming up on it own like its starting to detach and went black. She took it in and they said she had to buy a new screen even though its under a lifetime warranty. Some lifetime warranty ! Go elsewhere.

Took my daughters phone in for a cracked screen. John was very professional and repaired the phone in 45 minutes. The phone was as good as new. Recommend highly.

I was so grateful to be able to get my phone to CPR. My battery was in such bad shape (and it happened so quickly) that I had to keep the phone attached to a portable charger. The CPR techs had it fixed and back to me in 90 minutes (the glass case was also very splintered from the phone being dropped, so that was replaced also). No appointment. I just walked in and they helped me. Before I left, they had me use the phone to make sure everything seemed ok. One thing, This wasnt a cheap fix. BUT, considering they helped me immediately and quickly, and Ill probably get another 2-3 years with this phone (rather than buying a new one now), I think their price was Very Reasonable. Thanks to you all at CPR :)

These guys are fantastic!! They repaired my charging port when I thought my phone might be dead. I even went back a couple of weeks later and they helped secure a spot on my phone that had become lose. I would highly recommend them to anyone and everyone.

Great place to get anything electronic repaired.

Wife’s iPad Air’s screen shattered. Decided to try repair instead of replace because of cost for new. Satisfied with savings and repair time promise. Received a call hours, not days, later informing me that the item was ready for pick-up. Had a screen saver installed and the cost was stil less than half the cost of a comparable model. Less than even a refurb model. Warrantied work. What else matters? Seldom do I get such friendly, knowledgeable and fast service. Impressive! Get your broken electronics fixed here... period... and save some money for more enjoyable endeavors or worthwhile causes.

Excellent service and my screen was fixed in less than 1/2 hour

Great service, fast courteous staff, will continue with all my electronic repairs, other places I checked out told me it would be days before I could get my phone fixed, they did it in an hour, I totally recommend this place.

Fixed my cracked screen and phone is working again. Excellent service. Thanks!

Called them to ask about pricing and had done my research already. Verified prices by others around town. My laptop screen costs 40 dollars and these guys are telling me 150.00. Then labor to replace a screen takes less than an hour and he is telling me 3 hours as they charge every half hour. Folks dont get scammed. Internet now tells you everything. Do your research before heading out to this place.

They were quick and solved my problem at a reasonable price. I recommend them.

They did a great job replacing the battery of my Nexus 6P.

Nathan help me replace a screen protector and did a great job.