Great experience. Adam, internet sales, was great, very patient and not pushy at all. I knew what I wanted and I was shopping for the right deal. I felt that he understood what I was after and he provided an exceptional service. I highly recommend them...

This is our fourth Lexus RX-350 lease, the last three with Lexus at Newport. Excellent service, found us the vehicle we wanted, and got through the paperwork quickly. Summer Curry did all four of our leases. She is fantastic, efficient, and extremely helpful in making our decisions. She first worked at Riverside Lexus but we followed her to Newport because of how well she treated us. As for the car, this is our fourth RX-350. Enough said, they only get better. Highly reliable, functional, and nice looking.

Sean at Newport Lexus was quick in processing my service and getting me a loaner vehicle. I was in and out in no time.My car was ready the next day - seamless...Thank You!

As usual, the service was fantastic! Thank you Joey for providing outstanding service and being a wonderful person. I will recommend you to everyone.

Great customer service from my service tech Kevin. His communication is clear and concise regarding recommendations to ensure my vehicle has the best performance and I stay safe. I appreciate the loaner car, car wash and speedy service thank you. Keep up the good work and awesome service.

This place is like my second home. I love Lexus and whoever works with this great company. They are so friendly, respectful and understanding.I really recommend Mr. Nasser to everyone especially the Persian community!!!!!This was my second experience with the Lexus company and Mr. Nasser.Thank you Mr. Nasser for being always helpful and wise!!

A realtor friend by the name of Erik Neff recommended your salesman Steve Tibbetts to me and I bought a 2021 RX 350 in May. I recommend Steve to my friends who bought a NX vehicle.Enough said.I am really enjoying my RX.

Amazing dealership amazing staff very friendly and they do their job well

Great customer service. In and out for an oil change & 10K service in about an hour. Everyone was very friendly and helpful. Cant beat the location and its convenience. Top notch waiting area.

My experience at Newport Lexus was very positive. My service consultant was very helpful and kept me in the loop throughout the process. The building itself is very nice and has a really cozy waiting area. The loaner car was great and made the experience even more enjoyable. I highly recommend this dealership.

After one year i went to this dealer to trade in my lexus for a brand new. Adam akil, internet sales manager was the one who helped me out. He was very polite. Very patience. Not pushy at all. The process was so easy. Nothing to hide. Thank you adam. You are a great person and did your best from the beginning of the deal to the end.

I had a factory-related problem with my new Lexus. Kaitlyn went beyond the call of duty to give me extraordinary service. Kudos to her and Newport Lexus!

I shared a review for Newport Lexus earlier, but I failed to acknowledge how wonderful Chris Clark was to work with. He is one of the most patient & knowledgeable sales associates I have ever worked with. I can not recommend Newport Lexus highly enough. I would give them 10 stars if I could! Thank you, Chris!

We bought our first Lexus with the help of Mo. He was able to answer all of our questions, educate us about the buying process, and helped us find the perfect car. We purchased a 2018 IS300. Waiting time for the financing manager was longer than expected, but the overall experience met our standards. Well be purchasing from Lexus again in the future.

Great Service, appreciated the providing of a loaner vehicle while car was getting serviced. my car was washed when it was picked up. A positive, hassle free experience. Thank you, Peter!

The purchasing process was smooth, and sales and finance people were all very friendly and helpful. Really like their test driving experience - just hand you the car and let you drive off yourself.

They’d tried their best! I just wish there’s some way that we could get some water or coffee ourselves without having to ask the front desk. 😄

Worked with Kevin an advisor, only got a 5000k 6 month fluid checks and rotation. So far so good after purchasing my IS 300, no issues or problem. Newport is welcoming and service is quick. Waiting on future and see once encountered an issue, is when the real service comes!

We have been customers of the Newport Lexus Service Department for over 12 years, and over the last 7 or 8 years with the guidance of Joey Wilchek. Joey has always been forthright about what our vehicle needs, what can wait and what cannot, and stays in touch throughout the servicing. I usually shun dealership service departments but can endorse this one - their prices are fair and their performance is on time.

I go to Newport Lexus for every service I need and they never disappoint! Customer service is always top notch and I’ve never had any issues. They’ve picked me up and given me rides home, they’ve given me a loaner, whatever you need to make it as easy as possible they do it! Your car comes back better, and cleaner lol, then you drop it off :)

Had a small oil leak under extended warranty. And was going in to get normal 70K check. Joey immediately gave me a newer Lexus SUV loaner, called me with a couple of hours and indicated it would be a few days to order parts, cure the gasket, and return it fixed. Every commitment they made they kept, really important to me. He called me when ready. Just excellent communication and very happy with all service that I have gotten there over past 4 years since buying my Lexus there. Joey and Newport Lexus, do what they say they are going to do. I will be back for Service and to buy again if I chose a Lexus on my next car. Excellent treatment all the way around.

But for the intervention of A.J. DAmato III (I am willing to guess is that he as an ownership stake in this dealership as he acted very promptly on my request), I would give this place zero or negative stars if I could! Without a doubt, this place has been the worst experience that I have had when purchasing a car, especially a Lexus.Since I have been a very satisfied Lexus owner since 2000 (this is my fifth Lexus) and because the car was a certified car, I bought a Certified Lexus LS 460 F Sport sight unseen and without any test drive as I live in Northern California and the dealership is located in Southern California. The staff were very attentive and responsive TILL I bought the car!! I paid the asking price of $45658 for the car and an additional $525 to have the car shipped to me.After the purchase agreement was made, they completely dropped the ball with absolutely NO contact or update about the transaction or the delivery of the car. (A more detailed review is left on Yelp due to word limitations on this forum). I had to send multiple texts, phone calls, and emails to elicit a response from the staff, and that too incomplete and frustrating responses.The car finally arrived this morning after some delays BUT none of the stickers from the car have been removed though the salesperson assured me that everything would be removed and the car would be delivered in a clean fashion; furthermore, there was some trash in the passenger side of the car (minor issue but one would think that the dealership would have taken care of this) -- please see the attached pictures! This is the last straw for me as I now have to take the car to my Lexus dealer and have all of the stickers removed.Needless to say, the whole experience has left a very bad taste in the mouth though the car itself is an absolute beauty (thanks to the legendary Lexus quality and build). We have purchased two other cars from dealers in Washington state and in Texas (we like to buy certified cars with low miles) and in both instances, the dealers went out of their way to make sure that the purchase process was smooth and that the cars were shipped in a timely and satisfactory manner!It would be an understatement if I said that the staff at this dealership treated this $45k car purchase with such nonchalance and indifference (after the purchase agreement was made) as if we were buying some grocery item or CD from Amazon. In fairness to Amazon, I will unequivocally state that they have exhibited more customer-centricity even when we purchased low-priced commodity items from them!I hope this lengthy and detailed review (please read on Yelp also) underscores my frustrations as well as dissatisfaction with the whole experience. Maybe, the staff would have paid more attention had I purchased the car in-person, but they better realize that more and more (savvy) shoppers will purchase online or from non-traditional channels such as Carvana, Vroom, Shift, etc. I have had all of my cars exclusively serviced at Magnussens Lexus of Fremont over the last 20 years, and they have always provided me exceptional service (keeping in line with the companys brand promise and quality standards). So, it is doubly dissatisfying to experience such mediocre, and quite frankly, downright unacceptable service.I will be posting my review on the Lexus feedback survey as well, but I request that the owners (and top management) of the dealership, please please sensitize the staff to the importance of customer service and satisfaction, especially in the last mile of these high touch, high involvement purchase situations! Indifference, nonchalance and a transactional attitude of make the sale and dont care after that is the surest way to spoil brand equity and desirability; something that this company has relentlessly built over the last 30 plus years! Please have your staff read about agency theory and hopefully, they will get my point. I will continue to be a Lexus owner but I will not recommend & most definitely WILL NOT be a repeat customer!!

Loved my experience with Joey and he is the reason I own Lexus.Superior customer service and very informative

It was my first time at this location, and I had a great exprience. Robert was my service rep and he was fantastic. He explained the process and provided me with a loaner car. It was a very smooth, painless, and quick exprience. Will go back there agian.

A very smooth buying experience and it is my favorite car Ive ever had

Great service! Friendly and knowledgeable service person. Quick in and out. :)

I went into this dealership unsure I would find anything that would fit my budget. Instead I left with a new car and an amazing deal! I couldnt be more satisfied! Thank you to my salesman Joe Jovand for finding just the right vehicle for me! You were super efficient and made it easy! Thank you to the sales manager, owner, and Finance Manager Narmeen for making this the best experience! Everywhere else pails in comparison! Thank you so much! I highly recommend Newport Lexus! You deserve all these positive reviews!!

Maria made it such a pleasure to buy a car. We went to the Newport dealership because it had the largest inventory of the car we were looking for. We met Maria and she was lovely. We test drove two cars, since it was our first day looking we let her know we wouldn’t be making a decision right away and she was very understanding. We did go to other dealerships, and though they did have great customer service we just didn’t quite find what we were looking for, then we got the call from Maria that she had found exactly what we were looking for. We came for a test drive, and even though we were pretty sure we wanted it, we still wanted to think about it overnight. Again, Maria was completely understanding. I thought car salesmen/women were supposed to be pushy but Maria was anything but, even going as far as to come in the next day to finalize the deal on her day off. She made the experience such a pleasure! We also worked with Sylvia in the finance department and she was very nice as well, very knowledgeable and patient.

Probably the best service experience I’ve ever had! Joey was great and made sure the loaner car was ready right when I got there. The customer service was exceptional! FYI the loaner car I took is going to be my wife’s next car because we got to drive it.

I 100% recommend this Lexus dealer! Many car options, great service, and great staff. I was helped by Ted, he is awesome! Ted goes out of his way to make sure you leave as a happy customer, he is very professional and friendly. Ask for Ted if you want a good car shopping experience you won’t regret it

I always come here for my car service and all the time customers service are always the best.

This Lexus Service Center is impressive: Easy to get an appointment, greeted upon arrival, professionally organized and efficient.

This is the second car I have acquired from Newport Lexus. Always great service and ease of shopping. Great place to shop. They make choosing cars and options very easy. Service is always 5 star. Thank you for being here.

I worked with Summer Curry, who was amazing!!! She was able to find the car I wanted and made everything easy for me. I highly recommend Summer and Newport Lexus!!

Great service, friendly staff who are happy to assist you in anyway they can. The lobby is state of art, clean and the decor is fantastic.

I came back since my lease ended on my ES350, I reached out to Mo since he helped me last time, I told him what I wanted via email/phone, when I got to the dealership he had my car ready to go, I got a bee IS 300 which I love. Easy, painless, and great service. Newport is the place if you want to be treated right.

Friendly knowledgeable employees, who listen to why you are there & make sure to give you the best service.

While I purchased my UX250h from another dealer, I chose Newport Lexus service department specifically because they are GREAT. We have been servicing our original Lexus with Newport for over 20yrs. When we traded that in, we continued to go to Newport for service. Then, I purchased my new Lexus and my 5000 mile service went to Newport Lexus. I have owned Mercedes and BMWs and every time I had my car serviced, I felt like an ugly stepchild. I was always upset that my family had superior service at Newport for their Lexus. Finally, I decided to purchase my UX250h. I WAS SO HAPPY when I drove up Monday at 7am. While there was a line of cars, I was immediately approached and told Id be helped. It took less than 10 mins. I was escorted to my service provider Kevin who is now our family service person now. I was treated as a real customer. I even was able to receive a loaner which with every other dealership I was either told we dont do that (fletcher jones, irvine bmw) or made to feel bad asking. Yet, I would see all these businessMEN getting loaners. SO, THANK YOU NEWPORT LEXUS and KEVIN NESSL for just taking it to the next level for me. You all delivered.

I have only positive experience with this dealership. I purchased pre-owned car from them. Whole process took just few hours to find the best financing options and sign all documents. Ben Alimo is niciest sales person that I worked with. And Roger from financing team made the whole signing process seamless.

First of all, not customer friendly! Second, brought a practically new top of class model to them to fix a recall, address low tire pressure light (spare tire), fix grinding noise (assumed brakes), 12 month maintenance. Truck hasn’t be driven, garaged for almost 9 months. Said they didn’t have loaner cars available, when I arrive had many loaners available…after I picked up, contrary to paperwork that said they road tested, light was still on! No mention of the brake issue. When ask whats the deal, they ask me to leave it with them and come back. Cmon, they weren’t busy based on the sparse clients around, gave them a whole extra day more that they said they need. Bad customer service culture, I’m sure there has been a decline in sales, one of the indicators that usually shows up. I never post reviews but, I thought they were better than this!

Service Manager was polite and quick in checking me in. He was, informative as to when my car would be ready. And when it was ready he found me in the showroom. It was great to get in and out within an hour.

I always take my car to Newport Lexus for service, because the people there are always so very nice, they keep you up dated on when you car will be ready, they make you aware of all repairs needed before making the repair.They have a very comfortable waiting area if you want to wait or you can request a loaner car. If you want to buy or service you car, this is the place for you.

As usual Service is the best!,! Kevin kept me apprised of what needed to be done. Thank you

Every service trip to Newport Lexus is the same. Quick support in the drive, their system pulls up all pertinent info for the Service Writer and it is available when you sit down to see what needs to be done. Picking the vehicle up on return is the same!Friendly, efficient, all paperwork is ready when you arrive, including loaner documents and delivery is equally impressive.Most efficient and professional service I have ever received!!!

Always excellent service and the service manager that I deal with is a real pro and very honest. Actually, I have enough confidence in his judgment that I will follow his advice each time that I do business with him. If something isnt fixed the first time they dont argue and they always make it right.

Great experience. Joey Wilchek is a pro. Immediately attended my service request and perfect follow through.

My Lexus needed some body work and wheel buffing. The dealership was less expensive than the mobile service I had looked around. Plus I got the genuine part a free car loaner m. What more can you ask for!

Ali, Ashley and Silvia were amazing. They make car shopping hassle free and their customer service is superb. This is my third lease with Newport and definitely won’t be my last. Don’t waste your time with other dealerships. Newport Lexus is the way to go!

Service was fast and excellent. Joey was on top of it and made sure my service was completed quickly and kept me informed step by step. Hes very focused on making sure that guests receive the best service possible.

Great people, great work and always a positive experience. The management team is to be commended.

Always a pleasure coming here. My service advisor was the best I’ve had thus far. I highly recommend Newport Lexus for service and purchased.

Every person I came into contact with on my recent service visit was friendly and professional. They do a good job.

Being a Lexus owner of a GS350 has made me into a believer in the quality and elegance of driving a Lexus. Dependability, performance and luxury is what I feel is truly represented by driving this vehicle. It was very easy to make the decision to continue with my next purchase of my Rx350. The customer service and personable experience I had at Newport Lexus with Gary K was exceptional and made the transaction worthwhile and pleasant. I highly recommend their place of business and beautiful dealership. Not only is it clean, they also have a wide selection of inventory available. Most of all I appreciated the excellent service from everyone especially Gary. It was a memorable and rewarding experience. Definitely would return to purchase and refer to family and friends. Thank you Newport Lexus for my December to remember!

Sean Tafoya worked with us and was very helpful and pleasant. Highly recommended.

Peter Perez is the best service advisor I have ever encounteredConstant communication, does not upsell and an honest individualMake all your appointments with Peter!

An exceptional dealership staffed by true professionals. Definitely a World Class organization.

Very happy with the purchase of my vehicle at Newport Lexus. I highly recommend Chris Clark. Hes very knowledgeable and helpful.

This review is based on experience in early July 2018.I had a great experience with and at Newport Lexus - mostly thanks to Nasser - and would highly recommend Nasser and the team to friends and family who are interested in a Lexus.My interaction with Newport Lexus started with an email on their website. After doing some research on the new 2018 LS 500, I contacted the dealership via their website to see whether Newport Lexus would be able to make a more competitive offer. Within the first hour of sending the email, I got a phone call from Natalie. She transferred me to Nasser, whom I quickly felt comfortable with and agreed to meet at the dealership when I am back in town that Sunday.When I went into the dealership on Sunday, Nasser was every bit as professional and helpful as he had been on the phone. Long story short, I left the dealership on the same day with a signed 36/12 lease of a 2018 LS 500 at an even more competitive purchase price.I was ready to go through the usual negotiation cycle involving leaving and coming back; Nasser and his manager made it unnecessary. Glad that I worked with Newport Lexus.

I took my car to get serviced and I have never received better customer service. I really dont like dealing with car maintenance but Newport Lexus provides a quick and easy experience. Everyone was extremely friendly. I also love that they provide a free loaner car.

I had visited multiple Lexus dealerships in search of a vehicle with no luck. Either the inventory was low or the sales representative was not a good fit. I called Newport Lexus and spoke with Gary K before driving to the dealership. Once I arrived, Gary showed me a number of vehicles and was able to explain and demonstrate the features of the vehicle. He even corrected misinformation that was provided by sales representatives at other locations. He was upfront, honest and didnt apply any pressure tactics. Hes followed up post sale, arranged for additional service and has been open to questions about the vehicle. Hes been true to his word on being available after the sale. Thank you Gary and Newport Lexus for making this an easy purchase and experience.

I just bought a new GX here and wow, what great customer service. Thanks to Vance, I was able to secure the car I was looking for. He never spammed my inbox or flooded me with calls, only called me when he found what I was looking for. Very knowledgeable about the vehicles, and very helpful throughout the whole purchasing process. I will highly recommend this place to friends and family.

We drove there yesterday we’re starting to look for a new car and we love Lexus. We came to Newport Beach Lexus because of their excellent reputation, and I have to say the dealership is very beautiful. Unfortunately our experience wasn’t what we expected or deserved, there was a sales person we dealt with and we felt like he was more interested in just rushing us into a car then answering our questions. It was very aggravating for us because we were trying to ask questions we wanted to know details we are familiar with Lexus we have family members who have them but we wanted our questions answered. It’s sad that we learned more on YouTube then we did in person, the other issue that we had was we would like to pay cash for our car we do not need financing we do not want financing and we felt like we were less than and looked down upon, the sales person kept repeating the 0.9 financing even when we told him we were going to write a check. So in the future I’m not sure we would come back to this Lexus unless things were done differently, even when I went to Mazda they were more than happy to talk to us be with us look at the car answer our questions they did not push the financing we wrote a check and we were happy.

Flawless..Service WAS Great with Peter.!Bought a Lexus ES 300h ! (With Ted )A VERY GOOD DAY

Joey in Service is amazing. He has me in and out. My courtesy car is always waiting. The service people keep my car in top form. They are all great people to deal with. Not tom mention very friendly.

This is the absolute worst dealership I have ever dealt with. I expected so much more from Lexus. They did not honor any lease special on their website and frankly didnt care if they kept my business. Go to Fletcher Jones Mercedes right down the road. Theyll take care of you.

I received excellent customer service from David Garcia, General Sales Manager and Abe Caanan, sale consultant. They listened to my concerns and I felt no sales pressure. I bought my my 5th Lexus here and will buy any future cars here. I highly recommend this dealership.

First lease experience. I hope their service continues to be 5 star

Customer service always consistently good! I love my Lexus and I love the technicians and service staff that take care of me and my car!

I really like this dealership for all of my service issues. I have been coming here for the past 6 years. They had to rebuild my entire exhaust system because I lived in a snowy area for years and it was all rusted. They did it very quickly and efficiently and the drive on my then Is250 was much better. Now I have an RX350 and my first 2 services were included in the lease. It was very efficient, I just dropped my car off and they gave me a complimentary loaner car. Total time I spent at the dealership service center including picking up my car was less than 15 minutes. For me time is a priority and that was key for me. I’ll stick with Newport Lexus going forward.

Kaitlynn was professional and efficient. Service top notch!

I was amazed at the high level of service and gratitude. Generally speaking I have always shied away from dealerships but Newport Lexus went way above and beyond my expectations.

The staff is extremly helpfull many problems solved by staff that greet upon your arrival

Great service, friendly professional people, advice to all

I worked with Peter Perez in the service department, and he went out of his way to make sure I had a great experience. I had missed notices to bring my car in for recall related repairs, but he was able to get them all taken care of and get my regularly service done at the same time so that I wouldnt have to come back again. Nasser Naderi from sales and the woman I worked with in finance (cant remember her name at the moment), were also super helpful (everyone is awesome at this dealership, seriously). Peter was proactive in his communications and made the whole experience enjoyable. Thanks again!!

Great service and employees.

WOW!!! What an amazing experience. Chris and Gary were patient and helpful. Answering all my (and my kids) questions. Even though I was only looking at more entry level models (UX, NX & ES and I purchased the UX 250h) I still felt as important as any customer. The delievry process was the best I have ever experienced, Chris patiently spent and hour sitting in the car with me demonstrating the features of the UX. Couldnt believe it. Amazing service. They were both trusted advisors (not salesmen). Im a Newport Lexus Customer for Life!!!

Peter was very knowledgeable. He did a great job of fixing my car and great service!

Joey was professional, efficient and trustworthy. This was the best service experience I have ever had!

Joey is a fantastic service writerAlways though in going over my vehicle and makes my Newport Lexus experience always a pleasure

Very friendly environment an nice staff. We bought our 2021 rx350 fsprt there. Love it thks u guys at Newport Beach Lexus ⛱

Outstanding customer service from everyone that helped service our Lexus. Special mention about our Service Advisor, Joey.Efficient, conscientious, attentive and professional. VERY much appreciated his help. Special thanks.

Newport Lexus customer representative did not try to oversell me on too much work. Advised me what was important and what could wait for another maintenance appointment.

NEWPORT LEXUS IS BY FAR THE BEST. Both Ben and Fred were so easy to deal with and made the experience so smooth and easy. This is my 3rd vehicle i have bought through Newport and i won’t buy anywhere else

LISTEN TO ME. If you want the best deal go to Newport Lexus and ask for NASSER NADERI. I sent out emails to over a dozen Lexus dealerships across So-Cal. Mr. Naderi emailed back with the best quote. It was so low that I was skeptical.I went there yesterday and Mr. Naderi kept his word! No back and forth. No bait and switch. No hassle. No bs. All I had to do was pick the color car I wanted. It was a seamless process and I got my NX.I was so impressed with Mr. Naderis integrity and professionalism. He kept his word, patiently answered all my questions and was a pleasure to deal with. And the dealership is upscale and beautiful.DO YOURSELF A FAVOR AND LISTEN TO ME!

An amazing experience!!! Abe my salesman was fantastic. He was warm, nice, patient, accommodating and informed. A beautiful facility with nice and helpful people. My purchasing experience was fantastic. I would definitely go back to Newport Lexus for another amazing experience.

Excellent service. Advisor Peter was helpful and answered all my questions. Thanks!

Chris from internet sales was great. No BS, straight to the point. Lots of dealers want to play the “come on down” or price haggle game. Not Chris. I told him what I wanted and what I could do and he made it happen. He even dropped my car off to me with the paperwork ready to sign. Best car leasing exp of my life (and I’ve had 3 Lexus leases).

Joey is the best service rep I have ever worked with. I appreciate his knowledge and his willingness to always give me the facts concerning my car.

I am really happy with Newport Lexus especially with Mr. Gary K. He is nice very professional and knowledgeable salesman about Lexus and always helping me and my cousin to get the cars we love as smooth as possible even under the covid crisis time. Great dealer for someone to go to get your dream car with no pressure at all! Always be safe and healthy for customers as their number one priority at Newport Lexus! Thank you Gary and the Newport Lexus TeamDaniel P.

Everybody treated me very professionally, and I was particularly impressed that nobody trying to upsell me for other products or services I didnt need.

We recently purchased a 2020, Lexus Certified NX 300H at Newport Lexus. This was our fourth Lexus and third purchased from Newport Lexus.Once again, the buying experience was perfect!! From the test drive, to the vehicle price, to the last signature on the buying contract, everything went smooth and quickly. Thanks to their great finance department, there was absolutely no pressure to add options or aftermarket extras!!Our sales Rep was Internet Sales Manager, Nasser Naderi. Nasser was the perfect host and assisted us every step of the way. He was very knowledgeable about the NX and fully explained all the new options that were available on our new car.We love the Lexus product, and Newport Lexus once again helped us get into the new car we wanted.Many thanks to Nasser and the Management Team at Newport Lexus!

Adam and everyone at Newport Lexus went out of their way when I purchased a 2017 CPO Lexus RC F. I already had a RC 350 F Sport, so I didn’t need a test drive. Due to my concerns about the pandemic, everything was handled remotely.I requested that no one be in the RC F for 24 hours before I picked it. What was waiting for me in the pickup bay was my dream Lexus, perfectly detailed and expertly prepared by Newport Lexus.I’ve owned many Lexus vehicles over the last 25 years and I’ve dealt with many Lexus dealerships, my experience at Newport Lexus is the best buying experience I’ve ever had.I got the car of my dreams and I felt 100% safe. Thanks Newport Lexus!

High quality personal service with a smile.

Their service department is the best in town ! Everyone is very friendly and knowledgeable, but Albert Lara is exceptional. He knows cars well, so when you take your car in for one issue, he would have other possible affected areas to look at also, so it saves you the further aggravation and trouble to have to bring your car in again when the problems appear down the road, most importantly, the extra steps would help to restore your vehicle to its best possible condition; but if an issue is not imminent, he would advise you to wait on repairing it. My husband was a non believer in their service at first because of the stigma that car salesmen carry, but over the years, even my husband has developed a trust in Albert. When we wanted a new car, we both decided that we owed the business to Newport Lexus because of how happy we are with Albert, so we bought our new car from Newport.

Thanks Ted for your patience with us....very good experience with Newport Lexus.

Very friendly and helpful staff. Silvia in Finance was very knowledgeable and made my car buying experience fun. I would definitely recommend Newport Lexus to anyone wanting a Lexus.

Didn’t need a man to help me negotiate at this dealership, I was in and out of there in just 2 hours, I was so impressed by the customer service I referred them to my girlfriend and she leased a car from them. They gave me the best deal and I’m so grateful to them for making this such an amazing experience. Abe on the sales team was wonderful, sweet and kind, not at all a “ car salesman” ladies this is the place to go on your own. Thank you Lexus of Newport ❤️

Definitely recommend shopping for Newport Lexus. My wife and I had Jessica Ziegler assist us with buying a 2020 rc350 f sport. She did a great job on hearing us out and gave excellent customer service. Thank you.

Kevin Nessl is a great services Consultant

It was clean clean clean, unfortunately, it was short on inventory which is normal for Covid life.