Starbucks is so far my first choice for coffee at any city I visit. No matter where I am, I always find a Starbucks store and have my drink everyday. This Starbucks location is generally busy for being in Time Square, however the staff is very competent taking orders and preparing the drinks and food. The line is not that long. I didnt really spend so much time making the line. Also the treat is undeniable good. Regarding the food quality I think all locations are pretty much the same, reason why I never change my coffee choice. Starbucks is everywhere and good overall

The staff here is fast and very knowledgeable of their products. They greet you when you come in and thank you when you grab your drink.

Sounds like your speakers are blowing up with the super load rap music being played. Great coffee but tell your staff to turn the music down at 20:30 on a Wednesday evening. Can barely place an order speaking to the cashier.

Good starbucks but I’ve seen better.

It was 10pm on a Tuesday night. The film crew and I had a few more hours left in our shift and Tori was able to assist us in such a professional, friendly, and quick manner. Her presence makes this Times Square Starbucks one of a kind. I know she must’ve been just as tired as I was but you will never be able to tell. She’s a true professional and I will be back to this location because of her. Thanks Tori! And thanks to the rest of the staff for your kindness.

Stuff are unpolite and manger dosnt care about any complain .they throw bout my drink after 25 minutes I orders it online .

This Starbucks bis open 24/7. Staff is very courteous and very polite nd pleasant. They quickly prepared our order and delivered to us.

Super friendly and unexpectedly fast service! Walked in after a tiring day, left with a big smile thanks to Lashia. Thank you!

Unfortunately I work in Times Square but fortunately near this Starbucks. They have the sweetest staff Ive ever met and handle hoards of people well.

This is good spot to pick up some refreshments and snacks at Times Square. This store is always crowded because of the obvious fact that its located in the most popular destination. Their staff offer their best service no matter how many people walk-in every second. Their service was fast during my visit. This store also has Starbucks souvenirs thats exclusive for NYC.

The greatest career opportunities and cup of coffee check your local Starbucks today and dont forget its all in the coffee

First the baristas are rude and have no sense of urgency. I saw one barista walking around with her face mask on her chin and on FaceTime visibly in the bar area. There was a line and most of the workers didn’t have their face masks on properly. She did not make my drink correctly and had an attitude. I won’t return to this location anytime soon.

Basically, I believe this to be the Starbucks in the heart ofTimes Square.Very convenient location, also because its open 24 hours.(Absolutely the place to be for 2019 New Year, spectacular celebrations in Times Square, to see the ball drop. If you go outside, and look up facing southward, you can already see the lighted Led Ball, changing colors of illumination.)Of course, I greatly appreciate and love Starbucks, because their coffee is (most of the time) extremely well brewed.In the traditional excellence of Italian and French, premier cafes.However, once in a while, you do run into a barista, who does need additional training in making an exceptional cup of coffee.Unfortunately, that was evident at this location, perhaps because they are extremely busy.Hey, obviously because, it is Times Square, one of the busiest areas of the cross roads of the world. And working hard 24 hours a day. Therefore, its understandable.Conclusion I still love Starbucks. 💖💜💙💜Absolutely Like 🤙👍👍👍🤙Still awesome in 2019☕🍵🍶🥐

Most diverse clientele ive seen. Wait was not too bad. Well staffed. Small little quick stop. No seats. In and out with a view.

Usually busy 24/7. Very good location! The staff was kind and helpful :)

Very good coffee, got this right after my pet tree had a quadruple bipass surgery awesome coffee

Location us great! Staff friendly and engaging. My order Is never complicated.

This location can get really busy and has long lines. The staff is still great and is why I come to this location!

It’s pumpkin season. If not thy best time at Starbucks.

Order ahead on mobile or expect a wait. Slowest sbux in NYC -- 14 people working and nobody doing anything.

I called ahead to find out if the really closed at 11pm. I was told by a female employee that they closed at 10:30 pm. I arrived at 10:15pm after walking 10 mins to get there for a rude male employee told me they were closed! Its not even 10:30pm before I finished writing this review. I really hope management re trains or rehire the right crew members! I know Starbucks to be better than this around the country and expect the same here In New York! Please do better management!

I usually try to go to the smaller mom and pop coffee shops but was short on time.Just stopped by here and was greeted & taken care of by Destiny. She was so personable, present, respectful, and attentive! I felt comfortable asking her about the drink details and she was very polite and caring.Definitely left with a good impression and my pumpkin spice Latte was also nicely made. (I had asked for a few adjustments so Im happy it was no problem).Definitely will return! 5 star customer service! :)Update 9/27/20 :The cashier, Destiny, greeted me by name and even remembered my order! I was so pleasantly surprised! Thank you for making my day :)

I ordered 3 frappucinos and they all tasted like water, as a Starbucks barista myself I’m disappointed

Such a nice place to date someone

It’s hard to a new journey without Starbucks.

Great customer service and offer top notch coffee as well.

Friendly and fast service

I was slightly disappointed at this Starbucks. Yes they were busy, but please learn the difference between a Venti and a Tall.

Mandatory!Great people.Great location.

Says closes at 11pm...but was closed at 10:45pm. Walked 15mts to reach here to get coffee ...really disappointed

They do nothing wrong. Personally I do not like the sugary sirupcoffee but hey, thsts personally =)

I enjoy coming her before kick starting the day off. Quick and convenient. It can be busy so be aware if youre in a rush.

There ar no places to sit inside, and was a little crowded

Nice place and great and friendly staff! But I will never get why they can’t serve good Italian cafe Creme🤷🏻‍♂️

Quick service

Very good, clean, and it is convient to stop by on my way to work.

I’ve been in this Starbucks around 5 times first time I order a caramel frap- the frap taste like they just put ice with coffee, 2nd time strawberry açaí with lemonade- this one taste as strawberry with one galon of water and a lot of ice, 3rd time again strawberry açaí ( same taste ), last week I order Carmel crunch robin frap with cruasán with cream cheese- they took for ever I got late to my class and they didn’t put cream cheese in my cruasán and they didn’t put the crunch in my frap, and today this morning at 9:09 with 21 sec in the morning, I order again a medium caramel crunch robing frap- first of all they give me a small one, 2nd, is not sweet, 3rd don’t have the crunch ( again), 4th just taste as a ice with milk. I mean I don’t suggest this Starbucks they do the things like we are not paying. By the way I love Starbucks but in this location the employees have to start to do the things with love. If you don’t like your job quit your job.

Amazing people and great coffee. Although the lines were long and it took time to fill my order. It was so worth it. The people are sweet and very welcoming. They are very clean and take the time to do their best job. I always love going here because they are sweet and have a nice building to go to. They dont mix up orders they have great service and help you with anything. They can fulfill any request and are adaptive to any need. They take the time to ask what you need or want and fulfill it with glad hearts. I go here all the time with friends and they live it too. I highly recommend going here. They are expensive but it is so worth it does treat.

Visited this Starbucks for the first time this morning and the service was great! I did a mobile order and the staff were super friendly. It looked super clean in there and it was very calm and relaxing, unlike some other locations. Ill definitely be making this location my new go to one

Had my drink ready that I pre-ordered.

Destiny was wonderful. Very friendly

Well done guys

Great customer service. Ben and his team were great at helping a person that knows nothing about coffee with his order.

Great location, cool place to hang and chill.

Not bad for a store smack-dab in the middle of Times Square. Standing room only, but employees seem to be as courteous and professional as they can be. Coffee with a view of Hard Rock Cafe, Bubba Gump Shrimp and the NYPD headquarters, who could ask for more? Lol

As spacious as other Starbucks in NYC. The service is very faced paced. There are no chairs/sofas to set-down and sip drinks. The reason could possibly be the fact that it’s located on the extremely populated Times Square.

Awesome staff and more awesome coffee

This shop brings a smile to my face every time I come in.

Need bathroom service and some chairs fast service

I would recommend the macchiato with almond milk. And has an excellent strong taste to it, I loved it

Great coffee and quick service. A bit dirty inside

Supposedly closes at 11pm. It’s 10:30 and closed.

Very Very Busy! And Great Dynamite Decor! And they serve Beer! Don’t order egg bites the wait is extra long!

Starbizzles ALWAYS gets 5 stars from me...

Decent beverages, and it is very, very nice that they will make hot chocolate using almond milk.

It was amazing the hot chocolate is sooo good

Stop by not to long ago for a small black coffee. Was having a pretty rough day but my mood certainly changed by the time I received my red eye. Ruless Gonzalez was the barbista while handling my order and was doing a great job. He balanced multiple orders at a time, made people smile and laugh, all while maintaining a clean work space. Ive been to other Starbucks but he was very impressing. Kept everything very professional. He I guess sensed my attitude and mood and began to have a conversation with me. Ending up leaving the store with some strong coffee and strong advice. Id definitely recommend you stop by. Ill be back for sure. He should not be a barista! He has more to offer the company! #makestarbucksgreatagain

Popped here for our breakfast around 7am and wasn’t disappointed. Picked up some egg and sausage muffins, two coffees and I was served in a timely manner. Staff were friendly and quick and this place was clean, tidy and organised. Great spot for a morning coffee

Horrible customer service!One of the staff screaming: let’s get this people out of hereTerrible staff

Pumpkin spice latte

Rulis Gonzalez made me feel at home.

Always delicious, mobile orders are best to avoid crowds, busy shop very sweet staff and always great coffee

Yep.... I love it as much as my wife does... lol. This cup gets so much attention.

Worst Starbucks I ever been too. I’m calling corporate. I brought a frappe and said no whip. She still put whip then scooped half of the frappe with the whip out of the cup shook it up and served it to me, instead of making a new one. I should of asked for a new one but I just came from work and was too tired. As I’m finishing my frappe I seen a hair in my drink😩😩. Worst Starbucks ever.

Its crazy how fast are the people working! In this location its always crowded and there is line but somehow the people working there manage to do everything fast so they minimize the waiting! The place is somehow clean and well organized! One of my favourite places to get my morning coffee with morning croissant with ham and cheese!

Fast and convenience for good coffee (And food if you like their food). On my to the airport I stop here every Wednesday early and grub my coffee. They are fast and I love mornings at Starbucks and lately got hooked by their egg white wraps.

Closes early now a days !

Much appreciated the customer service from Cashier Destiny. I put in a mobile order and was greeted nicely :) Awesome spot!

😍😍😍 best coffee

It was great brand and great food ever. enjoy the best.

My mom and I ordered 2 of the same drink but mine taste like there’s a spice in it or nutmeg? Just two venti Violet Drinks but mine tastes awful with the berries and weird combo!But service was fast so at least there’s that

This is the best Starbucks for me. There is line most of the time but the staff is working really fast so you won`t wait a lot. If you want to skip the line just order from the app from yur mobile device and just pick up your order, it is really easy and you can same some time. The coffee and there brunches are amazing.

The best coffee and the service is excellent

Excellent customer service. Good atmosphere, with plenty of seating options. Near N stop in Broadway

The summer brings crazy traffic to this place. It might be best to try a different place during the summer months. It is just by my work place, so I like it when there aren’t so many people here which is rare all hours of the day during the summer.

Easily most amazing Starbucks experience I have ever had. So small a store compared to several around it, yet they were amazingly efficient, friendly, and accurate!! My name was right, my drink was right, and the store was clean and insanely packed. THIS is the Starbucks you want to hit up in NYC for sure.

I give the Starbucks located at 1500 Broadway, New York, NY 10019 FIVE stars. A great staff and a good crowd. This spot had many mug options to choose from. 5️⃣ ⭐ 😁 🤪 😨 🤩 😎 🙁 🥖 🍪 🥧 🍰 ☕ 🥐 🍞

Al was by far my favorite barista. He made the drinks so well and was so kind and friendly. Highly recommend.

I wouldnt go to this one - even though its in the tourist area, doesnt make it any good. Actually, there are super long lines all the time, and the quality doesnt justify it. Honestly, there are way better Starbucks locations outside of the ultra popular tourist spots, so its better to go to those instead.

I like this place. The people who work there are amazing! With this crowd all day they are always nice & smiley. Coffee & food comes fast. Recommend if you need fast snack!

Starbucks is my favorite place to go for my coffee, but I am very disappointed with the way customers service values had drastically been lost at such business. How is it possible that walk in to a crew who is paying more attention to their socializing moment than a customer who standing there waiting for an order that nobody is working on, when customer has to go to work. It saddens me to see people being treated certain way, for I am in the customer business for a very long time and if I ever treated my guests or tenants in such manner, I don’t think I’d have a job by now.

Drinks are good but the employee that was calling out the drinks had a mean attitude. He wasnt calling the names loud enough and when people came over to ask if that drink was theirs he would have attitude.

Always good coffee available whether you like it hot or cold and a good selection of teas too.

It’s a nice place for me to drink coffee and cake.I usually go there for my breakfast.Coffee is great.Muffin also good.

I think all starbucks are but this one had a nice view and seating

Its in the heart of the times square. Location is really great. Services are great

They are quick to take your orders, but the cashiers dont care what happened to your orders. Just watch! No common sense or initiative at all to maybe get the pike coffee themselves or whisper to the staff by the oven to put the sandwich or croissant. You could be waiting for nothing! I avoid this Starbucks as it will ruin your morning if you work in the area.

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks was founded in Seattle, Washington in 1971. As of 2017, the company operates 27,339 locations worldwide.Starbucks is considered the main representative of second wave coffee, initially distinguishing itself from other coffee-serving venues in the US by taste, quality, and customer experience while popularizing darkly roasted coffee. ☕

Busy Starbucks but they move quick & make a great latte my cashier was so sweet

Went in for coffee, order four cups of coffee and they gave me the coffee. Cashier was nice and smiling.To add sugar and half and half, i went to their counter and only to see that the container was empty, I requested the girls behind the counter and gave them the empty container, She asked me to wait, i was waiting and waiting for more than 10 minutes, Finally i got the half and half container, only after my repeatedly requests. Meantime my coffee turned from hot to warm.Not a good service, instead of telling their colleagues, counter girl should given me the half and half. will not go back.

Delicious coffee. I love the lunch packs very innovative.Great location and awesome atmosphere.

With over 25 million Starbucks locations in Manhattan alone, this one ranks about 13 million. Are there worse? Sure. Better? Absolutely. My biggest gripe is that this one has no public restroom. Inside it is not much bigger than an IT closet.

Fast

With over 25 million Starbucks locations in Manhattan alone, this one ranks about 13 million. Are there worse? Sure. Better? Absolutely. My biggest gripe is that this one has no public restroom. Inside it is not much bigger than an IT closet.

Very busy, however this is what you would normally get at the centre of Times Square. Drinks are made very fast and to a very good quality. The toilet is very clean and so is the whole place. Overall very good for the location.

I think each staburk is unique but I recommend this one for you, fine traditional coffee, milkshakes etc, great positive environment you will enjoy, to your surprise you may witness morethan what is explain here, lot of different brands but check them out.

Busy Times Square location. However the employees take the time to get to know you and provide great food and great service.

New Yorkers have a bad rep for being rude but not here! To avoid the large line the secret is to order coffee with the app. Quick and easy and made perfect.

Staff was super friendly. It was quick. Order was correct.

Waited 10 minutes. Everyone behind me got their orders. As soon as I inquired about mine they made it. Too bad they didnt get it right without me having to wait and ask. Coffee was good, though.