5/10/21, limited selection of wigs! But you never know what youll find on sales. Sometime the last one SALE, is the one style youve been looking for. I wish the stores would device a method to find a wig color, without help. I went on a Wednesday and it was crowed like Mothers Day!! And there was a line and I have to check for pink and peach wigs!!
Outstanding Customer Service, from Abou, Musa, D and Ronald.
I Love this place i wish they would hire me i would reopen the hair salon inside for hair Braiding and crocheting services by Evangeline💖💖💖🙏🙏🙏
I get my beauty supplies from there ❤️
As a gentleman who prides himself on good grooming habits, this beauty supply store has been my favorite place to go to for the standard and latest hair care products on the market. I prefer not to shop around to other stores. Customer service is readily accessible. I highly recommend this store to others.
Staff are amazing, friendly and helpful...tons of inventory...The magic at this location is the one on one communication. Great addition to 125th st!
They have everything u needd and the sales people are very knowledgable...
Very good people there, I love shopping there, very nice people 😀
Friendly and helpful staff.I just wish they had more hair selections for gray hair, with wigs and crochet hair.
Staff very helpful.
Lots of hair products..nice customer service
This was a really nice beautiful beauty supply!!I enjoyed the encounters with the people that worked there I liked the prices and there is so many products, Hair, tools available its like walking into a Palace
Came in to get my girlfriend some post-quarantine hair lol Got what I needed- nice, neat shop. Seems to be Black owned? Great customer service.
Local beauty store
They didnt have what I needed and the staff took long to assist me. Super thumbs down
I always go this beauty supply store to buy my hair. The guy at the counter in the back, I believe his name is Ryan is always so nice to me. Also, when I need help on selecting some hair or a wig, Cynthia is the best. She is super sweet and very patient!!!
Best Affordable hair, Cindy is truly the best!! She makes you want to go back and buy more and more hair. I have been there twice and have been so happy. If anyone goes please ask for Cindy she is amazing!!!!!!!!!
Great love it !! Great customer service
Was ok they didnt have the product that I want
I went there to look for hair with a friend. As so I came in there, an African Lady followed me around and talked about me in French to some of her co worker and I just left after. Very disrespectful especially since I am black.
Always find what I need
Good Place for Beauty supplies, but there return policy is not so good.
Excellent Service
Ok
Good
Pretty much has everything for hair care and body too.Very big store,helpful staff and if u need ur hair done Man or Woman its a salon in the back of the store.Salon workers are friendly and helpful.And the salon is comfortable,while waiting.
Worst service I have ever experienced in my life. Do NOT shop here. I repeat, do NOT shop here. It is not worth your time or your effort. The people that work there have absolutely no customer service skills. I purchased some hair there a few weeks ago, had it installed and then after the third wash, the hair proceeded to form dreadlocks. I have never seen weave do such a thing. After spending $95 and being assured that it was good hair, I went back and showed them the situation that was my hair and all they offered was use baby shampoo. Hello, do you not see dreadlocks? I spoke with the owner, and he told me that there are no refunds ever. I explained that they sold me something that was advertised as more than it was. They did not care. Told me there was nothing they could do. I have never been treated with such disrespect and dismissiveness in my life. I recommend shopping online or at a company that will be willing to help you if they sold you something you are unhappy with.
Nice store lots of stuff you just have to search
Feel Beauty Supply has a great selection of beauty products and good prices. Ryan is awesome and always so helpful😄
Today is Wednesday, September 18th 2019.. And I went to the back of the store to find braiding hair and the Asian man behind the counter (young with glasses) and the sales associate on the floor (there was only one at that time) werent helpful and quite rude. They had what I wanted but I wouldnt spend my money there when I can be treated better at the many other beauty supply stores on West 125th street!
I love my hair - it is a heavenly place to go to - see ya!!!
I attempted to buy an Andis T-Outliner, but the Asian man behind the counter refused to show me more than one set of hair clippers. He took one from behind the counter and told me that it was on sale. I asked to see a more expensive set of hair clippers high up on the shelf, but he replied Those are not on sale. This is the one that everybody buys. I replied, the price is not important. He just stood with his arms folded. I said Well, I guess you dont want to serve me. I left and will never return. I will simply buy the hair clippers on-line. These people need to be driven out of our community because they do not have any respect for the people who live in it.
They target and follow people in store, accusing them of being a thief. Many other stores with better quality stuff and amazing customer service.
Excellent hair Salon/Beauty Supply Store. Affordable and durable. Recommend to all. 5 Stars...
Had everything I needed.
ALTHOUGH THEY CARRY EVERY PRODUCT HERE THEY ARE COMPLETELY OVERPRICED. AND THE WORKERS LOOK AT YOU AT EVERY AISLE LITERALLY FOLLOWING YOU TO SEE IF YOURE GOING TO STEAL. SUCH AN UNCOMFORTABLE FEELING, BUT BESIDES THAT RARE PRODUCTS ARE ABSOLUTELY SOLD HERE
Great place to shop
Good selection of products.
Just the other day I bought 5 packs of crochet locs and was charged for two extra packs, normally I would check my receipts before leaving the store but this day I was in a rush so I didn’t notice until I got home . I went to the store two days later and was told to come back another day because the store manager wasn’t there and I would need to speak with him to deal with the issue, I went back to the store on the 7th day because there is 7th day rule which I followed wen I went the hair manager had a nasty attitude, no eye contact and when I was explaining to him what happened he was talking over me and became very combative, I’ve been shopping at this store for years I’m very surprised at how the manager dealt with the situation. They’ve lost another great Customer because I’ll never shop there again. This place deserves less than a star.
Great prices on all the hair care products that I love.❤❤
Update: i went to this store November 12 2020 and they had ALL LIVES MATTER MASKS! I put all my stuff down and walked out. I will never shop here again and i hope the rest of harlem doesnt either. ALL LIVES CANT MATTER UNTIL BLACK LIVES DO1st review: Cute little beauty supply store. Great place to run in and grab the little things you need really quick. They may not have everything you want but they should have the few things youll need.
Manager Bobby is very unprofessional. He racially profiles POC and follows them around the store as if they were stealing. He makes the environment hard to shop in. I’d give it 0 stars but I have to give it 1 star to leave a review.
The store is well stocked, but a bit more expensive than other beauty supply stores in the area. That being said, its a lot less expensive than what most of manhattan has to offer.Theyre a bit sketchy, though. When they add up the prices they dont do it per item, but instead per 3/4/5 items. Last time I went I noticed I was being charged about 30$ for one grouped item about half way through my stuff being scanned, despite not having any more than $26 worth of stuff. They tried to charge me $58 before I complained about the weird price. I spoke up three times, but it wasnt until I began to take a picture of the screen that showed the price that the girl behind the screen took off the price.
A place for beautiful people - Yes!
I buy my wigs and beauty supplies from here. Never any issues and decently priced. Theres always someone willing to help.
Super rude! They hung up on me when asking about a specific brand
Came here at 7:40PM and they claimed it was closed when it says online they’re open until 8PM!! 20 minutes is plenty’s of time to grab what you need and get out, seems to me their employees are dipping out early and costing the owners business
The Feel Beauty supply store is ok. Will visit agin.
Everything you may need was in this store you could even get your hair done after you buy what you need nice
I have just seen on twitter of a video of your owner “Bobby” following one of our black queens around who happened to be a customer .It was heartbreaking to watch the whole video, i will report the video to the city council and inform the community of your ill behaviour towards your African-American customers .Have fun while it lasts.Sayonara🐖
It was an okay experience. The staff couldve been a little more helpful and friendlier.
Well stocked products
Great place to shop,affordable price,have frequent sales.
They always have everything I need.
Too costly for items that are normally at a reasonable price elsewhere, once address the manager about the prices was disregarded. I will shop at the one located on 125th Street and Saint Nicholas for now on or between 7th and 8th Avenue.
Love it..they have everything u need for haircare..plus more
I walked up and down 125th Street looking for 4 lb. tub of Mizani relaxer. I know the trend is natural, but this is sheer laziness on my part. Yes, laziness. Natural hair takes time and the kind of skill I just dont have, or salon money I dont have either. So Creamy Crack it is.At $27.99 for a tub that will last me until next year, its the best value around. Those $40 dusty tubs the other stores had... ha! It was the same story with the neutralizing shampoo. $20 to Feels $16. Get out of here!Sure Id love someone else to do my hair, but at $60+ before tipping the stylist and the shampooer... nah, Ill just Vaseline my hairline and go to town on myself.By the by, all the Mizani isnt together. Its usually in a section by the cashier because that brand is rife with high shrinkage items. This tub was with the other tubs in the aisle. Just ask the really tall, really friendly guy working the floor.
They have everything. Hair products, make up, skin care.
Short on staff in hair dept.
Every beauty product in this store..
Staff very helpful. Everything you need in one place.
One of the best beauty supply stores in the area
Stocking supplies--low
They have just about all a female beauty needs😊
Exellent prices they everything you can need
Lady that helped us was nice and informative
It is nice and big and they have everything you are looking like it
Just your regular hair beauty supply store.
Good place to get hair done
This is the place to be Prices are out of this world
The staff was friendly and helpful.
Good supplies
Nice addition to Gateway Mall.
They dont have big choices on wigs and they are expensive for synthetic hair THEIR IS A NASTY UGLY GHANAIAN LADY THAT WORKS THEIR WHO IS RUDE AND DSGISTING SHE SHOULD HE FIRED THEY SHOULDINT HAVE A DISGUSTING LADY WORKING THEIR
Your sign says you close at 8 so Im trying to figure out why at 7:40 the door man is refusing to let me enter saying that ya are closed. Smh I guess you guys dont like to make money.
Where its time to do me and daughters hair thats the place to go they have everything
Great place to shop.
I was looking at wigs I guess a little to long and when I started to shop for what I came for one of the workers who was a man started following me and mind you I had both of my kids with me he was really creeping me out
You can get your hair,eyebrows and lashes done in the salon in the back of the store
Love their hair supply
Good store.
Nice beauty supply.
Lady never showed up to do my eyelashes
All the necessities a girl needs is in here plus a bonus
Good place to shop
Great place
My visit was good
Very clean and organized
No bags
All products
Highly organized products
Its too pricey..
Great employees
Good prices
Have everything for girls
Very nice
Meh
Variety of products.