I dont what happened. We went there to look for a new Soul for my wife and somehow left with 2! From Anthony to reaching out to us about our online inquiry, to Emmanuel taking his time to show us what was available, to Joe crunching the numbers over and over again, trying to get to where we wanted to be, to Skye walking us through the mountain of paperwork, the folks at Friendly Kia made what could have been a stressful experience as easy and smooth as possible. We highly recommend them to anyone shopping for a new or used vehicle. And with Kias warranty, its a win-win.
Great experience. Ordered vehicle online. When vehicle came in for pickup, salesperson Emmanuel was waiting to greet us as we arrived. Very personable and well informed on their product. Went over all the details of vehicle prior to us taking ownership. Well Done!!!
Everyone at this dealership does such an amazing job! They really know how to take care of their customers. I don’t live very close to the area anymore but I will still drive to them for anything that needs to be done on the car, including regular maintenance. Highly recommend!! The name of the the dealership is truly fitting! Top notch service every single time.
Great experience buying a car, friendly sales people. In and with purchase in just under 2 hours (which is Great for a car dealership!). Only reason I didnt give 5 stars was because prices were high, but that is more because of demand and current market.
In the beginning things were alittle Rocky. I went today to get my tires checked. I had called first and the person I spoke with was a little rude. But the guys at the service center are so nice. Yes it takes a long time to get the car serviced or the tires checked. But I’m always satisfied with the work they do. I got free car washes with the purchase of my car. They do a great job. My only complaint is the inside. They don’t even wipe out the cup holders or wipe down the doors, or The Console. This time they even left foot marks on the inside door panel. But the outside always looks amazing. I guess paying over 20,000$ for my car out rite I only get the limited service. Still love them tho and would definitely send others there way to buy a car. Just a few things that I wish were better.
Made an appointment, my service rep Matt was there to meet me when I pulled up. I was able to go for a 2 mile walk while waiting . As I approached the lot Matt texted and called me to let me know my car was ready. Perfect experience.
My first contact was Malcolm. He was friendly, professional, and extremely helpful in my car choice.He answered my questions, moreover, he made this an extremities relaxed and enjoyable experience.Joe D, a fellow former NJ resident again, made my experience so positive. I ended my day with Skye in finance. Super friendly, and so fun to talk with.Overall........ the best car buying experience Ive ever had. Thank you gentleman!
The service writer was friendly and informative. His approximated time for service completion was correct. My service at Friendly Kia is always prompt.
No hassle, no pressure buying. Josh was good to work with. Easy and simple. Same day delivery.
Great service. Service adviser stated it would be a couple of hours for oil change, tire rotation, new wiper blades, and 4 campaigns ( Recalls/Update on entertainment center ). I was actually in and out in about an hour and 40 minutes. They have always done a great job. I should have stated in the beginning that this is for the wifes car which she loves. If I liked foreign cars I would probably get one here as well. I am an American Made Car guy myself. But anyway, thanks Friendly Kia.
Flawless experience with Robert Kim and the entire Friendly Kia staff. Very fair price, excellent incentives and 0% financing! Lots of little cherries on top as well…like lifetime car washes, free first oil change, etc. I was in and out in less than 2 hours and that was mostly because I was chatting with the staff. Robert really listened to what I was looking for…and then he took me right to her! Fell in love instantly…and so did my husband.We highly recommend Friendly Kia!!!!Jill and Bill
The staff is amazing an friendly but Kia its self is not one to help. They will find ever loop hole possible.
I had a really great experience buying my car here. I worked with Josh, Carl, and Skye, and all of them were great. Super friendly, not pushy, and sold me an awesome car. I would definitely come back and reccomend them to anyone looking for a Kia. Thank you guys!
Brandan gave us a thorough explanation of the cars operating features after the purchasing process....he was very helpful from a time we walked in to the time we drove the new car out.
Always have a good time at Friendly Kia. They explain everything they do and get your approval BEFORE doing extra work.
I have found Friendly Kia to be a superb Kia dealer. They have always provided excellent service in a timely manner.As an added perk they provide at any time free car wash service.Their maintenance of my Kia Soul has always been done efficiently in a timely manner.I would highly recommend Friendly Kia as adealer to everybody!!!
Friendly KIA is a perfect dealership name that matched my experience buying a car. The entire sales team were up front with prices, and met my expectation for the value of my trade. I am impressed with the warranty as well. Thanks Friendly KIA!
Great service even without an appt. Nail in tire repaired triggering the censor on dash. Great dealership always willing to accommodate their customers. Plus a great smaller car— a Rio hatchback.
I have to honestly say its the best dealer I have ever been to. Joe and Vinny are so nice, showed me a lot of respect, very caring to the customers. Vinny took his time with me showing me everything in the car and really knows his job very well. I got all the same treatment from Joe as well. I would recommend people to go there for sure. I cant thank Joe and Vinny enough for the great service they gave me. This includes everyone who works there as well. Such very nice people. Amazing customer service. Thank you so much to the staff at kia.
Great service department. Provided Lyft service ride home and back while vehicle was being serviced. Jennie in service department was extremely courteous and professional. Thank you to entire crew for your work. Great job.
The service personal here are very good and knowledgeable. Everyone here was most helpful getting me into a new vehicle. Second time here and getting another care again and I will do it again for a third time when I need to.
Anthony was awesome - he helped us learn about our new vehicle, got us a great financing deal, and made it a quick and easy car purchase. Thanks Anthony!
Monica Cannaday is a consummate professional and great with finding the right plan and vehicle for you. Straight forward with what they can offer and very helpful with getting all registration fees hooked up for you. Great overall experience with a large stock of cars to choose from !
Other dealerships said Id have to wait 2 weeks before someone could fix my car. But these guys got me in right way . My car was ready the next morning and its running great! Im so pleased with the service and Ill be coming back for all my maintenance needs. Thank you so much!!!
Monica is awesome and kept me in the loop at all times. You need to have her as your sales person. The finance guy however is proudly non vaccinated. I found that disappointing that he interacts with the public
I was on time and greeted in a timely fashion. My software update took about 2 plus hours. I only went there for that however they came up with a list of items that Kia suggested I also do. Total was a bit over $600.00. I declined all the extra items as the vehicle has only 23 thousand miles and is only driven 3 times a week.
What a positive experience. Went to several Kia dealers before this one and I have to say the word friendly is a true statement. The other dealers not so much. Money hungry and not true to their word. Friendly Kia stay true to their word and calmed my anxieties as I was afraid the vehicle I came to buy was going to be sold out from under me like the other dealers. They offered me snacks and drinks and a private room to nurse my infant in. After everything was signed the sales rep even sat in the car with me and helped me connect my phone to Uvo and set all my navigation features. Thank you Anthony Diaz!!!
Initially lived up to their name with an Old School customer service outlook. But in recent dealings with them they give a modern day business as usual vibe. A This is the way things are and Every business operates this way today, what can you do about it? attitude. Sad that its true.
I dont normally bother to post a bad review but I purchased my new Kia from them in 2017 and had a great buying experience especially with Anthony. Service dept for the most part has been good the last few years. I tried making an appointment almost 2 weeks out for an oil change and I was immediately told they are booked out into October even for oil changes. I asked if I needed one for an oil change and was quickly told they are not providing service for drive in customers while they are under construction. I just felt the phone call to be a bit dismissive. Funny how I can bring it to a Chrysler dealership under construction with no appointment and be out in 40 minutes. I dont know if I would choose to purchase my next vehicle from here just for that. Again sales was a joy when I went in a few years ago.
Went in for a routine service and was checked in by Harry. He was efficient and had my car ready within 2 hrs. Also very knowledgeable and giving me pointers on how to keep my AC fresh. Thank you.
The staff was wonderful and very helpful. It was honestly the best experience I’ve had at a dealership. I would definitely recommend Friendly Kia!
I had a wonderful buying experience at Friendly KIA. The Customer Service was exceptional. They listened and explained and made purchasing my KIA very easy and troublesome. I would highly recommend them to all.
Worked with Emmanuel. He did an awesome job working with me. Always honest and straight forward. Everyone was very helpful and friendly. Would highly recommend Emmanuel and the Friendly Kia team to anyone looking for a new car.
Bought our first Kia. Niro ex EV. Anthony,our salesman, was fantastic as were Joe DMaggio ( yes thats his name) and another sales manager. Im sorry I forget his name. We loved the service and the constant attention to answer any questions or concerns. The company has a stellar reputation and this dealership reflects what I was expecting. Dont hesitate. Friendly Kia was recommended to me and I was not disappointed. Anthony called me the next day to check on us and see if we had any questions. I love follow-up. Its the sign of a good salesman with confidence in his product. Thank you 💟
Coming in, I knew what I was looking for and the budget I was looking at. I made an online inquiry and heard back very quickly, scheduling an appointment for this morning. As soon as I pulled in, Brandan made it very clear that he was working with our best interest in mind and he helped us to walk out with a 2022 Kia Soul by the end of the day, well within our means and our budget. The entire staff was very friendly and welcoming and I felt like I was being heard and my needs were being met the entire time that we were there, even when we came back unannounced to pick up our new vehicle after getting access to the last of the paperwork that we needed. Brandan was working with three different customers when we came back and he still went above and beyond to make sure our needs were being met while we waited.
Super easy, stress free and the lowest price for a telluride in the greater Tampa Bay Area. We put $1000 down on the car we wanted before we even drove up from South Tampa and then a test drive, paperwork and it was seamless and easy. We were out the door fairly quickly and no haggling. Thank you, Richie and the team.
Everybody was polite, smiling, friendly. Great atmosphere. If someone doesnt know know the answer to your question, they will find out. Sales personnel from J.B. to Anthony were both super people to work with. Everyone worked with with us to get the deal we needed.
Amazing experience! Much quicker and more efficient process than dealerships I’ve been in the past! JB was great! Explained everything perfectly! Joe the manager came in and spoke with us as well! My experience from start to finish was great! I highly recommend this dealership! And ask for JB, he’s awesome!! Thanks guys!
As always, KIA never fails. Your staff are friendly, organized and prompt. This was just a check up( oil change etc.). We LOVE our Telluride so much and Friendly KIA !!!
Everyone was very professional and informative. We did purchase a car.
Every person that I came in contact with at Friendly Kia was very knowledgeable and helpful. They were not pushy and I did not feel uncomfortable like I have at other dealerships. I would recommend anyone looking for a vehicle to go to Friendly.
If youre buying a new car Friendly Kia is the place to go. You couldnt find people that work harder are more professional or kinder than any of the sales people at Friendly Kia. Go see Darnell Washington the best salesperson in the world thanks Darnell.
No pressure sales, friendly staff, honest trade in valuations, car washes for “life” included in the lowest “dealer installed options” I could find at a Kia dealer in the Tampabay area.Highly recommend Friendly Kia for your next Kia purchase.
Thank you for a great experience and to Malcolm shaversThank you and good job
Everyone is courteous and takes time to make sure you get to ask questions and understand the answers. We have traveled in every state and gone to Kia service centers in many locations with the same quality of service. The cars are tough and economical and the service departments keep them safe. We are on our third Kia as of yesterday.
Great service team and mechanic DJ is very thorough and knowledgeable. Very happy. 😀
With one exception, the wait for closing, my experience at Friendly Kia was excellent. Both Carl and Bill were very pleasant, professional, not the usual high pressure to buy guys. They answered all my questions with precise and believable answers. Having worked in the car business before I was delighted to see their demeanor working with customers. After closing Bill went with me to my new vehicle and showed me all the “bells and whistles.” I had no idea of the many features. I would like to thank Carl and Bill for the wonderful experience they afforded me at Friendly Kia.
Very helpful and friendly. Helped me get my car back on the road at no cost under my warranty. Took it elsewhere to a different kia before coming here and wanted to charge me hundreds to fix. Dave and Chris were very helpful here. Definitely recommend this kia dealership!
Purchased a sorrento today. Im so happy with my purchase. It was overall a great experience. Everyone was so friendly and profess ..Will definitely refer people to Friendly Kia Thank you
Great experience tonight! They went over and beyond for my girls!
Staff was courteous. Service was completed within stated time frame. I wish staff had been masked, as I was. Also, I appreciate the car wash, but left the interior data screen filthy. But overall pleased with service.
The name says it all, Friendly Kia! The internet sales rep was super friendly, he also was knowledgeable. We arrived at 5 pm and worked with Bill Sizemore. He was fantastic! Friendly, knowledgeable and worked with my husband and I to put us in a new vehicle. 5 star service!!
Could not have been better. All the staff were friendly and courteous. The work was done earlier then I expected. Nice waiting area with TV, coffee and assorted snacks
Monica was an outstanding Sales Representative. Explained everything clearly. We felt no pressure. This was the most relaxed I ever felt purchasing a car.
Great customer service! Richie was our salesman and he was great to work with! He was Friendly and efficient! Everyone we dealt with at the dealership was great!
I had a great experience at Friendly Kia buying a brand new car, I highly recommend them. Brandan was our sales guy and he was very pleasant and knowledgeable. The best part was the process was very quick and stress free.
Friendly, Fast, and complete. The service was done right without hesitation and everyone was on the ball doing their part!
This is the dealership to go to for a Kia! An awesome internet sales rep was both “Friendly” and very responsive to the many questions that I had regarding my 2022 Telluride. And surprisingly, the sales rep found the exact vehicle model with colors and options that I was searching for. I tried working with five other dealers up the west coast of FL, whose high prices, delivery delays and non-responsiveness to queries had me on edge. Once engaged with Friendly Kia, the search was over and the buying experience was well worth the 3 1/2 hour drive to the dealership. I highly recommend Friendly Kia for surpassing expectations.
Excellent buying experience! I bought my new carnival prestige from them and I couldn’t be happier! Joe and Otto were amazing from the beginning and I had a horrible experience in a previous Kia store and they were completely different! They were honest and straight up with the numbers. No gimmicks no fooling around. Love how they treat people as human beings! Highly recommend them!
Crazy Friendly sales people, no big, just straight to it. In and out fast! And better price than the dealer closer to me! 10/10 will buy here again(in fact, this is our return visit!)
They are truly amazing here. My service advisor is Mat and he is very helpful.
This was the most easiest & fastest car-buying experience ever! Vince & Joe (The manager) were awesome! These folks really do live up to their name. I highly recommend!
First time in my life that I buy a car without ant obstacles or long hours at the dealer. The staff is friendly, courteous and go above and beyond in customer satisfaction. Highly recommend Friendly Kia.
My service writer Harry is always great. He always takes care of me and my Forte. This is my third Kia and I am always satisfied with the service department.
Financed a 2021 Kia Soul LX today with Otto! He was the most helpful and informative car salesman I’ve ever met. Made sure I knew EXACTLY what I was signing and agreeing to, and got straight to the point. Thank you SO MUCH for making this an easy and fun experience, Otto and Friendly Kia ❤️
I couldnt be more happy with everyone at Friendly Kia!! A big thank you to Armani!! He was amazing, very kind and helpful. I also want to thank Jenn in finance shes a super star. I love my new kia telluride its exactly what I wanted and even though I live 40 minutes away I will definitely be coming to you guys for all my maintenance. Thank you all!!
Tom Smith is wonderful to work with; very friendly and knowledgable. This is our 2nd car we purchased with Toms assistance. We are very happy with the service we received in every dept.
Purchasing a car at Friendly Kia and specifically from salesperson Monica Cannaday, was an excellent experience! All the staff were terrific. It was well worth the drive from Clearwater. I wholeheartedly recommend this dealership--fair price and caring and professional customer service. And I LOVE my new 2022 Telluride!!
Brought my car in to be checked for a recall. Asked for an oil change to be done then also. I was asked multiple times if I wanted the car washed and vacuumed. I said yes. After 1 hour my car was done and sat there for 3 hours until I could pick it up. When I arrived the car was not done because it was not washed or vacuumed. I asked for that to please be done so now I had to sit there waiting on the car. The car was not washed. The inside was not wiped or even dusted. They only vacuumed the front drivers side and front passenger side. They did a poor job and didnt even lift the rugs.
This is my third (3rd) KIA SORENTO thru Friendly Kia.EXEC SUMMARY:1. KIA makes a great car;2. Friendly Kia makes it a GREAT EXPERIENCE.Captain R. R. Dunne, USN (Ret.)
Friendly like their name says and offering good deals. I love my Kia Sorento! In and out fast. The quickest and easiest car buying experience I’ve ever had!
Incredible service as always. Friendly for sure!
This is my third car from Friendly and they always so helpful and kind. Can’t wait to see the new show room!
They definitely live up to their name as friendly. Everyone is always quick to help, and they get the job done fast.
I have never had any issues with Friendly Kia and they never cease to amaze me. I had to take my car in for servicing today and was met by Harry. He set me up, got everything rolling and kept me informed every step of the way. Thanks Harry and the Kia Servicing Center and for all you do.
Very disappointed on this dealer as I am to other Kia dealerships. My experience was great at first, then after they try to explain all about the sale and other details was bad..very bad..horrible to the point that its been 3 days I complain and no body..no body from the dealer have not even text as I did to see was my complain was about. I would never do business here again, unfortunately I have to come here to my maintenance appointments other wise I will never show up again to this dealer.Byron Teo, bought my Kia Seltos on 10/01/2021
Had excellent service here when I recently purchased my vehicle. I had visited another KIA dealership and the staff was nice but were not willing negotiate at all. I then visited Friendly KIA and had an awesome experience. I spoke to Anthony over the phone and he really got me excited to come in and made it known they were willing to make a deal. When I arrived I was greeted by Joe Slater. He was very laid back and was not pushy at all. Ultimately, I was able to negotiate and get the deal I wanted. Thank you to Joe and the finance team for staying after close to get my deal done. I would highly recommend you visit the Friendly people at this dealership.
I found your Dealership to be the friendly, professional, warmly welcoming.They took good care of my card needs and make that are involved in your Dealership. I consider your the place I want to have my car me feel that my needs for my car and make me feel welcome. Thanks to all . I will be there when its time for all my card care needs. .
Dave, the service writer greated me upon arrivalWe reviewed the problem I was experiencing.He asked a lot of questions to locate and Pin point the problem. Dave called first thing the next morningAnd said that my car was ready. When I arriveDave was there. He went over the paper work with me. Told me what they found and what they did to correct it. He walked me out to my car and it was cleaned inside and out. Handing me my keys he saidto me put some miles on it in a couple of days letHim know if I was completely satisfied.Thanks Dave
Went there yesterday without any high hopes of getting a new car and got approved within 30 minutes!! Adam B. was so awesome and incredibly patient (had my 2 year old daughter playing secretary with his computer and office phone) Was out of there within 2 hours compared to other dealers that keep you all day and night!! Definitely a great place to go to for a new car! Great experience all throughout! Absolutely love my new Kia Soul!
It was the first time I did not feel we had to be on the defense. Everyone was wonderful. They were all kind, friendly, and polite. Don and Raymond were both wonderful and really helped us out. Absolutely zero pressure and straight forward. We were able to leave with a great car at a great rate.
The nice thing is the salesman was nice and friendly but the bad thing is Kia will not help people who has negative equity like their parent company Hyundai of new port Richey. They probably make so much money they only will look at people who has the $$ ready for them. You are lucky that your telluride is #1 selling otherwise I don’t know who will come look at the cars. Because I’m not a fan of Kia cars. I will look at another dealership if they can be more helpful.
Great service and friendly staff. I mean that is their name right. They fit me in for service even with no reservation.
Very helpful sales man, Joe, exhibited patience in showing us new car features. The day after we bought car, made the trip up to dealership and asked some more questions which he answered. There were many things he went over with us...too many for us old folks to remember all of them. All in all, it was a pleasant buying experience!
Amazing! Professional and no bs! Never had a pleasant car buying experience until we went to Friendly Kia! Emmanuel and Tony were so pleasant to work with! We came in knowing what we wanted and it went quick and smooth!!! Highly recommend this dealership! You won’t be dissatisfied.
BE AWARE- their protection package on a new car will set you back $1,800. They never wanted to help me on price. It’s a greed thing. I understand a few hundred bucks but after paying takes on the $1,800 your knocking the in 2k door. Also when I asked for detail pricing I never received it. Lol smells fishy.
Love this place. My agent is very helpful and nice if I can give him more than 5 star I will do so love you Raymond Joe Slater and Don Mullis.. very competitive with the price..
Courteous, professional, fair price, honest. Rare qualities in 2021, but found in abundance here.
I was on the hunt for the perfect Telluride, and I found it at Friendly Kia! Bill Sizemore was friendly, incredibly knowledgeable, and answered all of my questions. He was also patient, yet ensured our transaction was smooth - since I had my one-year-old in tow. He even ensured my lease was taken care of and made a special trip to turn it into the Mazda dealer after I left. In addition, Tony, from finance was also easy to worth with and made our transaction quick and easy. However, my highest praise is that I didnt feel pressured to make a purchase. Its such a breath of fresh air to find a dealership that truly wants to make their customers happy over making a sale. I highly recommend Bill, Tony, and all of the Friendly Kia staff if you’re in the market for a new vehicle. I love my new Telluride and am excited for many new adventures ahead!
Joe Slater is an awesome guy. He was very helpful and knowledgeable and overall a great guy. If you’re looking to buy a car, ask for Joe.
Best car purchase experience ever!Monica was great...no pressure/no pushy salesperson.....loved her!They had the vehicle I wanted in stock and I got a great interest rate on my new car loan. I would recommend Friendly Kia for sure......go see Monica!
They certainly live up to their name! Monica was so helpful and informative. It was like wed been friends for a long time. Same with Sky! They both took the stress out of the lease procedure. They are a huge asset to the company!
For years I have buy all my cars in a different dealership. I was hesitating getting a car from Kia Friendly but I can attest the the help we received went beyond my expectations that now I have a new place to I can trust. Definitely I’ll give 5 starts
I had an amazing experience at Kia!I bought a 2022 Kia Carnival from Peter and he was great! Your finance team were great as well. We were treated with respect from both Skye and Neil!!I will always bring my business to Friendly Kia!!Frank Timpanelli
Great dealership, definitely worth checking them out if you’re in the area and looking for a vehicle!
Always a pleasure with Friendly Kia, from the phone calls to the service. They always have a smile on their face and never a harsh tone in their voice. And our car was done earlier than promised.
Jeannie my advisor was great..But my car was not washed this time😞
This is our second time purchasing a car from Friendly Kia and Otto has sold us both of them. Otto is our go to guy, he is so caring, professional and dependable that we will continue to return to him for all of our automobile needs! Thanks Otto and Friendly Kia for another great experience!