user
Mavis Tires & Brakes
5444 Little Rd, New Port Richey, FL 34655, United States
Appearance
Mavis Tires & Brakes
Comments
An
Review №1

Perry the Trustworthy. Nowadays while most businesses are out to fleece customers, especially women, there is peace of mind when dealing with Mavis Tires and Perry the assistant manager. I will continue to bring my car here knowing I am getting the best service, recommendations and quality. Keep up the great work guys, you have no competition.

Ti
Review №2

Prices of tires, services, etc, are quite similar. The differentiation: the people. We found the people at Mavis seeking to please, explaining little areas which may be an issue later, asking for our business, doing a great job faster than promised, explaining what they did, and .. saying thank you for your business once we picked up the car. Based on our experience I would highly recommend Mavis for your automotive needs.

Ma
Review №3

Great service. Greeted me as soon as i walked in. Have had new tires installed no problems. Have had to go here for other reasons, always very helpful. Didnt try to sell me stuff i didnt need. Will definitely return.

Mi
Review №4

I stopped in and they were happy to put air in my tires! So nice and happy to please! That will be the place I buy tires when I need them.

Da
Review №5

Outstanding Experience with this location, they did a quick job changing two tires and didn’t tried to over sell me. They even gave a discount! I wasn’t aware that when changing only two tires you need to rotate the new ones to the rear, they did that without me asking. The manager was very friendly, great customer service. I will definitely go back.

Ni
Review №6

Great service! Fixed my flat tire quickly and efficiently! In and out within 30 minutes. Awesome customer service on their end!

Ba
Review №7

Perry and Austin are great ! Wonderful customer service, they explain things well, good pricing for services, very clean facility, bathrooms too, I will be returning soon to get new tires . I just moved to Florida and was dreading finding a good place to take my car were they don’t rip folks off, I am grateful and relieved I have found my new spot !

Je
Review №8

A few months ago my husband and I brought our vehicles to Mavis for some repairs and had a wonderful experience. When I got a nail in my tire today I knew Mavis was the place to go. Perry got me right in on short notice to get it fixed. Yet again, a great experience! I will definitely refer friends and family to this location whenever they have repair shop needs! Thanks Mavis!

Na
Review №9

Excellent service and professionalism is what youll find here! They have helped us twice. Thanks for fixing our muffler today! You guys rock!

Jo
Review №10

Perry did an excellent job. He was courteous and very attentive to my situation. If you have an issue with your vehicle this is the place to go!! Any future issues they will be first on my list! Thanks again Perry !

MI
Review №11

Austin and the Staff at the New Port Richey Location were Fantastic. Thanks for all your assistance.Mike H

As
Review №12

More than helpful, very friendly and could actually help me with what the mavis in palm harbor told me they absolutely would not do

Ja
Review №13

Customer service was excellent. I was greeted as soon as I came in by Berry and Austin. They promptly took my car back, diagnosed the problem and repaired it in a timely manner. I highly recommend Mavis Tires for any service you may need!

Ed
Review №14

Mavis is the place to go if you need tire repair! Austin does an excellent job with customer service. We thought we needed a tire for our car but comes to find out it was repairable. They could have just gave us a new tire and charged us for it but they are a respectful and customer oriented business and they fixed the tire. Thank you to all at Mavis for taking care of us. Thank you Austin!September 1, 2021Perry, the manager got my truck tire fixed and got me out in no time. He really cares about his customers and took his time answering my questions. I recommend him and his crew for any tire job.

An
Review №15

Great manager, stellar staff, superior service, have had many similar experiences last 2 years.

Sc
Review №16

Boss recommended me this place, kept coming back because of the great prices, quality and customer service.

Bi
Review №17

I was in a rush this morning to get my kid to school and I called Mavis to see if they can swap my spare tire with my fixed tire because I lost my lug nut key. The manager rushed me in immediately and took care of me site on scene so I can still get my kid to school on time. I would leave a ten star review but only can leave a five star. Best customer service I’ve ever received.

Pa
Review №18

Stopped in today because my low tire pressure light was on. Even though they were very busy, they were very helpful and said they would get to me as soon as possible. It did take an hour, but I had two screws in my right front tire and was repaired at no charge. Well worth the wait!!!

Li
Review №19

Had to get tires and an alignment. Called around to many places and they had the best prices. The guys were great and extremely friendly. Would recommend them to everyone!

Ni
Review №20

Great service! Got me in quickly with no issues.

Ro
Review №21

This place has friendly people and reasonable prices...better than Walmart

Co
Review №22

If you have vehicle issues, this is the place to go! My dad took his truck here to have his tire patched and they did it free of charge. Excellent service! Will be returning for any future vehicle issues 👍🏻

Da
Review №23

Perry did an amazing job helping me! He was easy to work with and answered all of my questions and concerns. He expedited my issue. I’ll recommend everyone to go see Perry at Mavis !

Br
Review №24

Great service and reasonably priced. Stopped in for just a quoteand to schedule an appointment. Perry said he could replace my tires, shocks and alignment that day. Not being prepared, I didn’t have a ride, so they were nice enough to drive me home.Can’t say enough about their customer service and workmanship! Great job guys!!

Za
Review №25

The guys here are amazing and Perry helped me out today. I been coming here for a while always they do amazing work.

Ro
Review №26

Let me tell you, these guys are the best! I recommend Mavis to anyone. Oh and by the way the I think you need to repair the air conditioner. Thanks so much

Jo
Review №27

I came here to get an alignment done to my ram 1500 truck! The experience was great and I will definitely be a repeat customer! I highly recommend this establishment and the gentleman that helped me, Austin was awesome and even gave me a discount not to mention helped as soon as I showed up and started working on my car right away unlike most places! If I could give this place 6 stars I would!

Sh
Review №28

Amazing service. Their definitely the most reliable ive seen so far! Always get my car fixed quickly at a great price !! Highly recommend

Da
Review №29

Had a headlight out and needed it replaced. - Perry was great - turns out it was just loose, he checked things and double checked to ensure that was the case and it didnt need to be replaced! Quick and easy- couldnt ask for better service!!!!

Tr
Review №30

Perry gave me a price and when he found out I had different size tires, even though he had to charge me a small amount more for the bigger, right size tire, he ended up giving me an alignment for free! An $80 savings which more than made up the difference in the cost of the tire size! I would definitely recommend and I will definitely be back. Great place! Great prices! Great customer service! Highly recommend to everyone!!

Le
Review №31

They give what they promised in a timely fashion. Perry the manager was great, I observed him not only with myself but others as well, his customer service in my opinion was Outstanding. He was very courteous, kind and determined to make sure everyone was taken care of, happy and satisfied with their experience!

Pa
Review №32

Being a female with no knowledge of cars I depend on car dealership telling me the truth on what I need done. I live down the street from Mavis Tire and Brakes and saw great prices on brakes and tires. I showed them my paper form the dealership and asked them to do front brakes and front tire. Perry at front desk said we better check that before we do it because places can name things you really dont need. A few minutes later Perry takes me to my car shows me what worn out brake pads look like and has me compare it to my car. come to find out I didnt even need brakes at this time and my tire was in good condition too. They inspected the rest of my car and showed me that the I needed a new tire on the back. He showed me how to look at the treads. Long story short they are honest people and could have done exactly what I told them to do when I walked in. I only have a part time job right now so I appreciate saving money right now. Thank you Perry and everyone at Mavis Tires and Brakes. I AM SO VERY HAPPY I CAME IN TODAY!!! I WILL BE BACK!!

Ca
Review №33

Perry was AWESOME!!! Very very accommodating! Also everyone who worked on my Jeep really showed they cared about the work they were doing. Definitely will be the only place I go to!

M
Review №34

We have come to this Mavis twice now to have repairs done on our Kia soul. The first experience was good and we felt that we could trust the place, which is why we came back the second time. On the second visit, Austin took care of us personally and went above and beyond. He was extremely courteous, trustworthy, and gave us a great deal on the work that needed to be done. Highly recommend this Mavis if you need your vehicle serviced, and highly recommend asking for Austin!

Bi
Review №35

Called around to get shocks and struts replaced and Mavis is the only place that quoted me $200 lower than everywhere else, and included warranty on their work. This is what sold me on getting the job done here. I go to Mavis for all my oil changes, brakes, and basic maintaince as well. If you need somewhere to go that can knock out oil changes filters brakes tires alignments and rotations all in the same day. I would recommend Mavis. Quality work and good prices

Ka
Review №36

Perry was great, he was under quoted a price on a new axle and boot but he still honored the price he quoted me, always amazing great service and honest work. Last time I was accidentally overcharged on a repair and even though it was only a $30 difference they gave me a free synthetic oil change for the mistake which is a lot more than $30 so I really appreciated that! Highly recommend getting work done here!

Jo
Review №37

Perry and Austin took my car right in quickly and did a great job! It was greatly appreciated! They also gave me a little discount which was also appreciated!! Thank you!!

Kr
Review №38

My dealership quoted me over $300 to fix the shield on the bottom of my car. Called Mavis and they said they would fix it. They were courteous and did it as quickly as possible. Excellent service.

ra
Review №39

When other tire shops were to busy they got me in right away and fixed my tire. Great customer service. Fast and friendly staff.

Da
Review №40

Great staff! Perry is knowledgeable, and professional. Best place for service! They will get you alignment and tires and they will tell you anything and everything thats wrong with your car and suggest you either replace it or let you know how long it may last so they are very informative and extremely helpful staff! Thanks Mavis! Keep up the good work!

As
Review №41

Perry did a great job squeezing us in last minute and really helped us out. I highly recommend this place. This is where I go if anything is wrong with my car.

do
Review №42

Was a great experience. Very friendly. Berry did a great job!

bu
Review №43

Mavis tire (Perry and Austin) came trough again. I found a nail in my tire at 7 am, they got me in for the repair at 8:30 and I was out the door at 8:48. I also bought a full size spare from Mavis a few months ago. They beat all of the online stores for price. I highly recommend Mavis tire.

Br
Review №44

Perry did a fantastic job helping me, straight forward, time effective, and really good to work with. Always looking to make give a mutually beneficial deal. Coming back soon!

Ke
Review №45

Fantastic people and outstanding service. Highly recommend.

pa
Review №46

What a great place. Super friendly helpful and quick service. I come here anytime I have problems with my tires!!!!

Au
Review №47

Had a few different vehicles serviced here and always have had a good experience, friendly staff and good pricing on any service or tires.

Sc
Review №48

I took my 2012 Nissan Altima here after feeling like I had been ripped off at multiple other places before. They took the time to show me exactly what I needed and why, and gave me a very fair price. I was in and out in just a few hours despite being a walk-in. The whole experience truly exceeded my expectations.

Th
Review №49

These guys were quick and professional. Ill be coming back for everything i need done and would reccomend this store to anyone.

To
Review №50

I’ve been here before and I’ll keep coming back. The staff is very friendly and the service it top notch! They fixed the tire on my blue Camaro SS today and I’m telling all my friends and family to come here when they need tire work done! Thanks again!!

su
Review №51

I googled top rated tire shops near me, Mavis Tires & Brakes was the first facility to pop up. I was in need of getting two tires put on my car, but I was fearful I would be paying an arm and a leg for good quality tires. I came to the store and was able to be seen right away, which given the fact of having a special needs child with me made this an easier experience. The two gentlemen provided me with the absolute best customer service I have ever seen from a tire shop. I was given an excellent rate on two brand new tires. I highly recommend this facility as it not only provides excellent customer satisfaction but also great quality tires at an affordable rate.

St
Review №52

Tommy, Perry and Austin treated me great! They answered all my questions. I got the best deal for my Ford Mustang tires

Fr
Review №53

Great service from the beginning, Austin at the front desk is very helpful, answered all my questions and Dan in the service bay repaired my tire quickly and efficiently. These guys know what theyre doing, I highly suggest their services.

Sa
Review №54

Perry did an amazing job super honest will always do return business here.

Ro
Review №55

Warning! Dont go to this place.They lie to you. Took a trailer tire that was 6 months old and the rim and to have a slow leak investigated and repaired. Manager on duty stated that it was against DOT regulations to repair a trailer tire. I asked him if it was against DOT regulations to dismount the tire and inspect for a bead seal leak or a leaking valve stem he said cant work on trailer tires Dot regulations.Ive researched DOT regulations regarding trailer tire repair and the only regulation against repairing is if a puncture is in the sidewall or near the sidewall area. This gentleman at Mavis tires and brakes on Little Road and River Crossing Boulevard refused to even look at the tire based on what he called Dot regulations. Worst customer service Ive ever experienced.You have been warned.

Ch
Review №56

Timothy is dope. I’m never going to Walmart for tires again! Very quick, experienced, and friendly staff.

El
Review №57

Perry was amazing!! This location is always so helpful and thorough...always very honest as well!! Love these guys!!

Ja
Review №58

Came here right after hearing some air coming from one of my tires. Austin greeted me and got me in and out with a patched tire in an instant. Great service and great people!

Ma
Review №59

I stopped in to have a screw removed from my back tire. The manager and staff were so friendly and accommodating. I would definitely say that I had top notch service. Thank you again!!

Ma
Review №60

Went to get my ac charged, mechanic over charged my system and told me my compressor was bad and would need to be replaced. Took it to another shop and was told the compressor is fine, just triggering the safety switch due to system being over charged. I do not recommend this shop for any work. Mechanic said it is impossible to over charge my system when clearly it isn’t because it’s exactly what happened. Released refrigerant and my compressor and ac is working great. Glad I decided to go elsewhere instead of having them Change my compressor.

Ka
Review №61

Caught a nasty hole in my tire from a hook in the road. Went to a prior shop down the street who tried to rob me $140 for a new tire and tell me the hole “was not repairable”. Went to Mavis, was seen immediately, and quoted only $14 for the repair. Everyone was friendly and handled my inconvenience quickly. Thanks Mavis!

Ju
Review №62

Called last minute to have a tire installed and balanced and we’re the only place open. They took care of me and sent me on my way. 10/10 will come back in the future

Br
Review №63

Great service, they got me in instantly and patched my tire. Great service

Da
Review №64

The guys was a Huge help in getting my tires installed they were very professional and courteous!!!

Ke
Review №65

Mavis once again comes through!!! Phenomenal customer service as always. Ive recommended family & friends and wouldnt go anywhere else. While waiting for my car to be done and listening to Perry deal with customers proves why Mavis is my go-to place. They are always taking care of customers needs and trying to help the customers the best they can.

Fu
Review №66

We have been to Mavis on Little road in New Port Richey several times and they have allways been 100% honest and treated us right. this last visit was for my 2017 Chevy Silverado 1500 ltz with a 6inch lift. it was having some pretty weird vibrations and i thought for sure it was a tire or something to do with that. I left the truck with them and they called in a couple hours saying it was transmission related and that they were unable to do the repair it needed. when I arrived to pick up the truck they had printed out an entire 3 or 4 page report on the chevy transmission issue that i was having and through their own research and time looked it up and printed all the information out for me and told me take the truck and this report straight to a chevy dealer they should fix it for free as it is a recall and known problem to chevy. They did not have to do that for me and by the way they didnt charge me a dime!! these guys are awesome and VERY trustworthy. i HIGHLY recommend them and will continue to visit them with both of my vehicles !!

Al
Review №67

Perry was awesome. Really helped my out in a bind. We will be back

Bo
Review №68

I don’t normally leave reviews but I thought I would for this place to help others. Great customer service here and great price on tires and repairs. My truck breaks run super smooth now and had different options for tires. Highly recommend.

Li
Review №69

Perry and Nathan were absolutely wonderful!! They were not only very knowledgeable but went above and beyond to take care of both my vehicles. 10 out of 10 service and quality. We will never go anywhere else!!

Th
Review №70

My truck was vibrating lime crazy. We told mavis which tire we thought it was but asked them to take a look at ALL of the tires because we were going on a 1500 mile road trip. I will definitely find a new location to go to after this. I made it all the way to Fayatteville Ga before I pulled over because I couldnt even hold my steering wheel. They didnt bother checking the rest of the tires or they would have found my right front tire separating. They didnt even bother wiping the oil hand print off the hood of my truck. Not a great experience!!!! Will not go back to this location ever

Ja
Review №71

Perry really did a solid for me fixing my flat; I HIGHLY RECOMMEND THIS PLACE! Great quality service and fast finish time!!!

Ni
Review №72

I had another great experience at this location. I always go to them first because they have great prices and I am treated very well.

Li
Review №73

This place was extremely accommodating. Had a flat tire. Called them first thing in the morning, they had my tire in stock (Chevy equinox), but they were thankfully able to save my original tire! The staff were very nice and helpful. Great vibes compared to some auto shops! I will for sure go there for any other repairs in the future.

Li
Review №74

I walked in a Sunday to try and get an oil change. I waited politely while 2 employees talked amongst themselves for a few minutes until one decided to acknowledge me.He asked how he could help me. I told him I needed an oil change. His reply was aint happening today.You can make an appointment if you want, but It Aint happening today. I said no thanks, and went a mile down the street to Jiffy Lube and the manager worked me in. Mr ItAint Happening with his gut hanging out lost the business of 3 vehicles that day with his nasty attitude and sloppy look.First impressions say alot and mean everything In customer service. Ive since had 3 oil changes at Jiffy and brakes work on 2 cars. Bad vibes all around.

Mi
Review №75

Excellent customer service. Perry was delightful. I got my new tire and was charged exactly what was quoted. Fast friendly service .

Pe
Review №76

Awesome service, Perry provided great customer service! Highly recommend coming here!

Dj
Review №77

Was treated very pleasantly. Guy working the front desk is super friendly and welcoming.

Sh
Review №78

I walked in and instantly i felt welcomed.. Fred and Nathan are 2 of the best guys here at Mavis. I am floored by such excellent customer service. All I can say is wow. Thank you so much guys!

To
Review №79

My wife told me she had a flat tire. I filled it up at the house to drive it to a shop and the I called Mavis to see how quick I could get service. They had me run it over and although I was told “30minutes” to get to looking at it, they pulled it in within 10 minutes.The tech that worked on it, Jeremy, and some other guys inspected it for holes, dunked it in water and everything and they couldn’t see any problem.They kept looking and realized that the dealership had failed to put a part in the tire stem which wore the part out quite fast.Even with having to figure out a different issue than expected, the team at Mavis still got me out of there (I chose to wait and not drop off) within an hour.Overall, great first experience. They shot me straight and provided a great service for me in a pinch. We’re def planning to visit again as needed, and since we’re likely in the market for some tires soon anyways.When I get work on vehicles done, I really just want to be able to trust the shop I choose and Mavis has definitely earned some of my future business. Thanks guys!

Sh
Review №80

Great place. Honest work and fair prices

Ke
Review №81

Perry gave me a really good quote over the phone for 4 new tires/warranty/road hazard/wheel alignment AND were able to get me in the same day. I’m HUGE on customer service so I wanted to leave an honest review. I will definitely be back ⭐️⭐️⭐️⭐️⭐️

Bi
Review №82

Perry did a great job thank you so much

Bi
Review №83

Great prices! Great place, perry was wonderful to work with.

Re
Review №84

Perry and staff did a great job and went above and beyond to make sure I was happy!

Be
Review №85

These guys are incredible mechanics. Absolutely transparent and attentive. Perry was brilliant and would recommend this establishment!

Ka
Review №86

My son had a tiny nail in the tread of his tire causing a slow leak. He called Mavis and scheduled an appointment for the next day to have a plug put in. Within an hour of dropping off his car it was done. Great job. The only thing I noticed was there was grease all over his rim that they should have wiped off but they are very nice and will be back when its time for new tires.

Ch
Review №87

These guys helped me out last minute after another business sold me a defective tire. Recommended.

Je
Review №88

Very good experience here. Had two tires installed and an alignment done. Everything went fine after they figured out where my tires were. Issue was communication issue between them and Goodyear, who shipped the tires. I took off a star for that, since it caused a little confusion and added a little time. Other than that it was good enough for me to purchase a full set of tires for another car and the second pair for this one from their location near my home.

Pa
Review №89

Perry done a great job. Very dedicated to his customers

St
Review №90

Perry did an amazing job! Excellent customer service and great experience!

Jo
Review №91

Great place reason why I have a corporate account here only place to get tires

De
Review №92

Service was fantastic! Perry was very friendly and a great help

Vi
Review №93

Great repair shop! Perry hooked me up! 🙂

Ki
Review №94

Excellent customer service and Nathan was able to fit me in even though they were short staffed and fully booked! Highly recommend!

Ro
Review №95

Fast courteous service, would definitely recommend.

Ma
Review №96

Got a flat tire stopped in to Mavis near my house on Little rd and Perry was very friendly and helped me get 2 nice new tires and out in less than an hour very happy with Mavis would recommend them .

Te
Review №97

I went in earlier today 7/19/21 to have my wifes Kia Soul looked at. We were taken care of twice now by Austin who is truly amazing. He was super polite, professional, and I could not have asked for a better person to work with. Definitly earned returning customers.-Keith Gambino

Mi
Review №98

Austin and Danny, as well as the entire staff were Great!. Kept me updated on car repair, kept the price reasonable, even after working on the vehicle foe 3 days! Highly recommended. AAA+ service, friendly, Attitude and very professional.

Sa
Review №99

Perry did a great job and helped me out in an emergency

Br
Review №100

Great service, picked us up after our tires were done when there was a thunderstorm at the Publix. Will recommend!

Information
27 Photos
100 Comments
4.6 Rating
  • Address:5444 Little Rd, New Port Richey, FL 34655, United States
  • Site:https://mavistire.com/locations/little-road-fl.asp?ab=MTB&utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 727-753-0017
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–8:30PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations