user
MOTOWN LEASING AND AUTO LLC
164 Morris St #4214, Morristown, NJ 07960, United States
Appearance
MOTOWN LEASING AND AUTO LLC
Comments
Fa
Review №1

I walked in with no expectation to lease a vehicle, but Sam was exceptional with his knowledge and bedside manners. The inventory was amazing and is worth a separate review! Great deals and great cars! Sam helped me to get the one I wanted and made sure everything was done in a timely manner so I could drive home in my new car. Thanks again, Sam!

Is
Review №2

I had the best experience. This was my first time leasing my own car and these guys made the process simple and quick. They also gave me the best price. My representative, Sam, was in constant communication with me so I knew what was going on with the deal and was able to answer all my questions. Amazing experience and I will work with them again in the future!

La
Review №3

The salesman that works there is very respectful and went above and beyond to make sure I got out of there with a vehicle and I was able to. Very honest guy, cars are in great condition. I am living my new vehicle

Ma
Review №4

We got a car here last week, and it was a great experience! Sam made the whole experience very joyful and smooth. It took less than 3 hrs for my family and me to pick up our new Lexus! Speedy service, and Sam was very knowledgeable, honest, and not pushy.

Lo
Review №5

I had an amazing time here. Ricardo helped me get the best deal possible. There were no delays in getting the car delivered, and he made sure your vehicle is in the best condition possible. Amazing customer service!

Ju
Review №6

Price listed on FB Market place and Website were about 1000 less than what they had posted in the car window. I drove over two hours to see a car that was supposedly in mint condition with no scratches or dings. Motor was in perfect shape and all that. When I got there the car had numerous dents, cracked windshield, and a HUGE oil leak. Then the person helping me lied to me about numerous things saying that the windshield crack was from the snow but you could see obvious impact points. And told me the price was 1,995 and the “dealership fees” would bring it to 2,995 which was the price they had listed in the window of the car. When I mentioned that he said he would drop the price to about 2000 which is still above what was listed. Bottom line, they are very sketchy, they lie, and they try to pull a fast one on people, I even told him I was going to be coming from hours away and wanted to make sure all the info was accurate and he said it was. Never mentioned ANY of the issues to me on the phone. 0/10 I feel like they are pretty crooked.

En
Review №7

After looking for months, I finally found the best deal for the Audi that I wanted here. The car is amazing, customer service was on the highest level. Perfect experience!

Pa
Review №8

Real professionals who know exactly what to recommend! They answered each question that I had, accommodated all of my needs and made sure I understood all terms and conditions that come with a lease. Needless to say, the service was very timely. Great work!

Jo
Review №9

The process of leasing with them is so easy and fast. Got the car I wanted in less than 24 hours with no issue at all. I highly recommend this place!

Li
Review №10

Very helpful, answered all our questions, and werent pushy into getting us to buy any extra things. Werent rushed when signing paperwork even though we got there late. Friendly and happy to deal with any queries we had .

Ja
Review №11

I gave one star because I couldnt rate any lower. If I knew the outcome of the vehicle I purchased, I would have taken my money elsewhere. It has been in the shop more than I have driven it. Such a waste of money.

Ma
Review №12

Honest and reliable car dealership. The prices were as advertised and vehicles in a great condition. My wife and I were able to get a match for ourselves. Highly recommended!

Sy
Review №13

Just leased a 2018 Subaru from Ricardo. The service was excellent, and he helped me to get the best deal. Both the mileage and price of the car were low, exactly what I needed. Thanks, guys!

Se
Review №14

Sam is a great salesman. He told me everything I needed to know before leasing my Nissan and answered all my questions in full detail. Its a perfectly genuine dealer, and if youre planning on leasing a vehicle, I totally recommend putting them as your first choice. Thanks, Sam!!!

Ar
Review №15

!!DONT BUY CARS FROM HERE!!The car prices are not what’s listed ! They are scam artists . So many things wrong with my car. They won’t answer their phones so now I’m forced to go to a mechanic and pay for my car to be fixed. Don’t buy cars from here ! You’ll get a better offer somewhere else .

Pa
Review №16

My Range Rover lease and my wifes Toyota lease are great. This company saved us a lot of money. And they continue to do it on each of our monthly payments. Thank you very much.

Ja
Review №17

Sam really helped me with my car lease, I love my new 2020 BMW! Thank you guys very much for the quality service.

Pa
Review №18

My first experience working with this company. They were very helpful, and chased the supplying dealer to ensure I had the car delivered very quickly and to a convenient location.

Pa
Review №19

I cant believe how great and fair I was treated here.. went in and told them exactly what I wanted and the price I wanted and they beat it! They were upfront with any fees and completely honest. Made the process go smoothly. I highly recommend this place for all your used car needs!

Ja
Review №20

A young man named johnny really helped me out. He gave me a good deal and made my experience there wonderful. There was cars in very good conditions on the lot. They are honest and very professional. Thanks johnny! for helping me out

Le
Review №21

They have the lowest prices out of any dealership Ive ever been to. Cars are always kept super clean and I couldnt be happier with the service. Thanks!

Ma
Review №22

Just bought a car for my daughter this dealership is a fine establishment with experience employees and great professionalism. I got a phenomenal deal!! Highly recommend! And I had bad credit. 😔 but they got it done.

Ni
Review №23

From start to finish my experience with Motown was amazing! Professional employees who have experience and have your best interest in mind. They sit with you and explain everything from start to finish. Thank you Motown!

Lu
Review №24

I would like to thank you guys for helping me find the right car for my family. Rick was very professional and knowledgeable. You made this process very simple and easy. Once again, thank you very much.

Fr
Review №25

Found a car listed at a decent price, test drove it and came back with my son so that he could drive the car since it was for him. We all agreed it was a great car and priced right. Set down with the sales rep to do the numbers to only find out that the advertised price was not the actual price that they were using. $1,200.00 above posted/advertised price. They call this prep fees, no where on their site is this posted or on CarGurus for prep fees. On top of that they wanted to charge me for the glass etching which we all know is done at the dealership when the car is purchased new. But I said Id give them the cost of the etching and the advertised priced. The salesperson said that they had many people coming to see this car and would call me back after he speaks to the owner. I had cash on hand, Im sure they will find someone to pay the additional fees . I feel this is false advertisement, if they come through which is highly unlikely I will retract my review.Not Happy, wasted day!

Re
Review №26

The car listed on line was only half of what they wanted for the car. He told me this after taking off work and test driving it. I should have known not to trust these people again. They sold my boyfriend a truck that leaked gas a the transmission went in 1 month

Am
Review №27

Ricky was awesome. He was able to answer every question that I had about the vehicle I was looking at and he was able to provide all the additional information that I asked for. Great experience.

No
Review №28

From the beginning up to the end Richie was fabulous courteous and trusted person to deal with I’m so happy to get excellent deal great customer service and nice inventario I recommend it TOTAL thank you

Sa
Review №29

Excellent customer service! Very attentive employees helped me get exactly what I was looking for. I would definitely recommend

CR
Review №30

This place is amazing!! The workers are welcoming and willing to answer any questions I have. I recommend this place to anyone who needs a car.

Ja
Review №31

Highly recommended! My questions were addressed and I walked out a satisfied customer. Thank you Motown!

Mi
Review №32

The process was seamless and I walked out having exactly what I was looking for! Thank you so much Motown for working with me to make sure I was a satisfied customer.

Lu
Review №33

I came looking for a car for my daughter, the sales man jhonny was very helpful and kind to answer every question and concern we had, we, thanked motown for your services

li
Review №34

Be aware that prices on site are NOT what you will be asked to pay when purchasing a vehicle. The prices that they have listed are the prices of the vehicles only- they do NOT reflect all of the fees you will be required to pay. So, before you even look at a vehicle be sure to add about $1500 onto the listed price (I say “about” because after scouring the entire website I was unable to find ANY mention of these fees or their exact amount, so I am using the amount added to the specific vehicle I was looking at).If I had just missed some small print regarding the added fees on the site I would accept that I had just failed to do my due diligence. However, there is no mention anywhere, which I think is extremely unprofessional and misleading. I feel like I was tricked into driving hours to check out a vehicle that was advertised falsely.I would suggest calling to ask the exact fees and TOTAL cost of a vehicle if you find one of interest and don’t like in the immediate vicinity.

Jo
Review №35

Firt all the pics are fake on GoogleThe car listed online was Half of what they wanted for the car. Take LOOK OF PICS TO SEE THE PRICE DIFFERENT FROM:$5,900 To $8,690 and Paid my own Sales Tax after $8,690 CASH ON HAND!!

Ya
Review №36

Bought my car almost two months ago cash and still dont have my title. I even had to call the dealership to send me new temp tags. Their not used to people buying a car cash so be careful. Still waiting on my title....

Gi
Review №37

Great people, wonderful experience, and by far the most greatest decision I’ve made! Thank you so much Motown!

Al
Review №38

Thanks to Ricky for helping me get a great car at a great price! Very knowledgeable and professional

di
Review №39

Excellent customer service. I have a good deal.

Br
Review №40

Worst experience in my life. I live about 1hr and 30min to 2hr away. I see a car listed for $992. Im like to good to be true but it says that price on their website, car gurus, and several other sites. IT SAYS CAR PRICE: $992 NOT FINACE PRICE OR PRICE DOWN.... NO THATS WHAT IT SAYS THE PRICE OF THE CAR IS. So I drive all the way up there with my mom. We get there look at the car some small damage but I was like something not right hows this car go from $4500 to $3500 to $992. It definitely been in an accident. Well after looking I went to go see the carfax and ask for a test drive. Carfax is clean..I was about to test drive and we just asked whats the price to see if were on the same page..... he came back with$2400 not including fees and tax and plates and reg. I go everywhere it is advertised at $992 he says thats the money down in order to finance. I said IT DOES NOT SAY THAT ANYWHERE ON THE PAGE it says $992 is the price. I told him to have a good day and he should do something about that listing before they get into some trouble with the law. Well I leave and I am sitting at the gas station looking on there website at the other prices for there cars and to see if it says thats the financing price. Found out the civic I also saw was only $1995 or something around that. So I walk back over since there is no where to park there and u have to park somewhere else and walk. I ask if this is the real price or also a fake price. He comes back with $2995. That is no where near the listed price again. This time he said it was the fees and stuff..... I just bought 2 cars in the last 5mo. Not once were the fees $1000 or more. Unless it is a big time dealer like toyota because we did get a new 2020 corolla at one but thats a lease so understandable. But everytime I have ever bout a used car they charge tax on the price because they have to. Also the $169 plate and reg. Never anything more. That only comes to about $250. Not $1000. If they wanted to charge $100 for dealer fee I would understand that and pay. But not an extra $1000. This place is a scam that uses false advertising than jacks up the price when you get there. We luckily walked away and didnt give them out business.... however it did wast my whole day driving and I still dont have a car to drive thanks to the horrible service at MOTOWN. I have many business owners and lawyers in my family I will be talking to all of them about the false advertising and how this place went about business and if there is anything I can do about it. My one uncle needs more info, but definitely said there is something sketchy about all that and to not use them. I wouldent even want to give this place business even if I can get something out of a lawyer, however if its worthwhile that might be a lesson they need to learn .The BBB will also be getting a notice about this. if you are looking for a car DO NOT COME HERE. even if they dont jack up the price for you it gonna be a $1000 or more in additional fees from the listed price. You can go to almost anywhere else for a cheap used car and not pay those fees. I also had all cash on hand, more than the $992 because I knew of tax and stuff but I could afford the $2400 but I rather a more reliable car if Im spending that. Still cash payment and the guy didnt even try to work with me. Still wouldent of gave them money since the false advertising, but would of been nice if he was like hey sorry for the misunderstanding. That is our fault I mean since u have cash I can do everything for like $1800 fees and everything included... I might of took that offer. Only way I will take down this review now is if they admit there mistakes and give me that impala for $992 plus tax a plates and registration which I know the price for.

Ki
Review №41

I was looking for an all wheel drive car, affordable, I live in Pa, Motownleasing provided me with the car I needed and the efficient customer service, I appreciated what you guys did for me .

Ro
Review №42

I came over to get a car as well as to establish my credit, the manager was very helpful and thorough about what I need it and the right car for my budget, I was approved and I got the opportunity to start fixing my credit, thanks a lot to rick and motownleasing.

Be
Review №43

Great customer service. Knowledgeable staff. Answered all my questions professionally and made buying a car simple.

J
Review №44

What a horrible experience all around. First, after confirming we would be there at 10:30 when they opened for a test drive- nobody showed up to open the place up until 11am. The hidden fees were a part of the problem but not the main part. The prep fee they talk about wasnt actually for any preparation work done on the cars. They said they might do an oil change as their prep work. The prep work: will cost you ~$1,000. But the bigger issues were simply unethical business practices. After confirming the price of the car before the test drive against the advertised price on car gurus, when talking numbers to get to a deal the salesman Ricky called his boss to confirm and came back and told us that the new base price on the car was $1,100 more than advertised!!! He had no excuse for the false advertising other than thats what his boss said. In addition, on cargurus it showed a clean carfax history with no accidents but when we looked at the actual document for our specific car today it was involved in a accident!!! Ive never experienced a more unethical, dishonest business in my life. Some people may think, theyre used car dealers - what do you expect? Im telling you, they are much worse than you could ever imagine.

Wi
Review №45

We bought a car from here it was for 4,000 on the cargurus ad and end up paying more then they say, yes they help us but been waiting almost 9weeks for a title I wouldnt never recommend anyone to this dealership very unorganized really upset with these people and I would give this place 0 stars 00000 stars smh 👎👎👎and we spoke to Ricky and yes they talk all good but once they take your money its another Saab story 🤬🤬🤬 once again today is August 20th my temp tags expired today and NO TITLE this is some B.S. people please beware this dealership is really unprofessional and over charge you what the price is for the car theres other dealership that will help you way better then here and what the ad says the price is keep your eyes open here i give these people a big 0 from us cant even drive my car smh ...

An
Review №46

Very friendly people who make sure to get the job done and make customers happy

Su
Review №47

Guy makes up hidden fees and is sketchy. Not an honest business. Dont waste your time with this place.

Jo
Review №48

CUSTOMERS BEWARE!!!!!!!!!! IF YOUR READING THIS STOP STOP STOP NOW!!!!!!!! DONT BUY ANYTHING FROM THIS PLACE ATTORNEY GENERAL AS WELL AS BBB & LOCAL POLICE DEPARTMENT HAVE MULTIPLY ISSUES & COMPLAINTS THEY INFLATE PRICES AND SELL JUNK CARS THAT WILL LEAVE YOU WITH MANY MANY ISSUES TO COVER ON YOUR OWN. CHECK ALL CARFAX THEY ROLE MILES BACK!!!!!

Ta
Review №49

BUYERS BEWARE! I wish I didnt even have to do 1 star. My husband and I drive from upstate NY to New Jersey to buy a 2009 dodge ram from Motown Leasing And Auto. We FINANCED the vehicle on June 25, 2019. We drove the vehicle back home on the 26th... made it home check engine light came on. It was the evening time so we decided we would take it the following day so we parked it for the rest of the day. The next day June 27th we wake up oil is all over our drive way, my husband realized theres obviously a bad leak, so we had the truck towed to the dealer($95)...So they tell us the problem which costed us ($500) to repair. We get that fixed thinking were all set. Picked the truck up on June 28th. Drive it the rest of the day no issue. July 30, 2019. My husband and I are on our way to a job when we hear knocking/rattling. Contacted the our mechanic he told use to bring it in, thats when we find out the engine was about to go. The price for that to be repaired is a $3897.73. Contacted Motown they told us its nothing they could do to help us. It was a as is buy. With my review I hope to help at least 1 person avoid the mistakes we made.1. If Motown wants to sell you the vehicle AS IS *DONT* under any circumstances do it especially if your going to be financing. IF THEY CANT OFFER YOU AT LEAST A 30 DAY AGREEMENT THAT ALLOWS YOU TO RETURN THE VEHICLE IF SOMETHING GOES WRONG. PLEASE!PLEASE DONT PURCHASE IM SPEAKING FROM WHAT WE ARE EXPERIENCING.2. BEWARE OF CRAZY FEES THAT MOTOWN TAGS ON TO THE PURCHASE.3.DONT BE FAST TALKED INTO A PURCHASE, READ EVERYTHING CAREFULLY BEFORE YOU SIGN ON THE DOTTED LINES.4.READ REVIEWS!!!!!!!!!My husband and I have purchased a number vehicles from Jersey and always had a good experience. This has by far been the worst Dealership we have [email protected]

Di
Review №50

We bought a toyota 4runner from this dealer great price and dealer was easy to work with and went out of his way to help with the sale of the truck highly recommend this dealer for good quality cars and fair prices

Ma
Review №51

Very happy with my purchase. Professional and my Camry was a great price.

Ca
Review №52

I was looking for a van for my business and I found the right van at the right price, thank you very much motownleasing.

Mo
Review №53

Good cars, nice people to deal with

Da
Review №54

Was given a price of 1500 dollars above the advertised price on multiple sites. Then I was told they have to pay for repairs on other cars and thats how its done.

je
Review №55

TERRIBLE......

Jo
Review №56

Rick thank you very much for your attention, I feel satisfied with your help and the car went very well

Ge
Review №57

I bought a car here Mr. Ricardo Astorquiza, excellent salesman, he advised me very well and it was a great experience.

Os
Review №58

It was a great experience the best person who sold my car excellent element and very professional helped us and we left very happy personally thank you very much

Information
16 Photos
58 Comments
3.8 Rating
  • Address:164 Morris St #4214, Morristown, NJ 07960, United States
  • Site:http://motownautos.com/
  • Phone:+1 973-270-0909
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:10:30AM–7PM
  • Wednesday:10:30AM–7PM
  • Thursday:10:30AM–7PM
  • Friday:10:30AM–7PM
  • Saturday:10:30AM–7PM
  • Sunday:10:30AM–7PM
Similar organizations