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Honda Morristown
4190 W Andrew Johnson Hwy, Morristown, TN 37814, United States
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Honda Morristown
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Ro
Review №1

Visited with Honda Morristown a few weeks ago to look at upgrading to an accord. Decided on a used accord with Tyler and Nathan. My experience was absolutely amazing. The entire staff went above and beyond in assisting me with my purchase. I felt at home and like the staff had my best interest at mind. They told me about their service department and I’ll definitely be coming back in the future. This will be my one stop shop for all of my auto needs in the future.

Au
Review №2

Just purchased a 2016 Accord Coupe V6 and absolutely love it. Thank you to Mike and everyone else involved to help me out!!

Al
Review №3

First time Honda ownerI have had my car a couple years with no problems in the least, but this year I started having some minor issues so I took it back to Honda where it was bought.Honestly it was a little of a headache due to getting the parts but the service staff was super helpful and most kind.Thank you to Brad Bible for all the hard work and going above and beyond !In the beginning ( due to problems getting parts ) I was thinking I would never own another Honda but I most definitely will .Thanks Honda of Morristown for the excellent care of my car and getting it fixed . I’m pretty sure they even washed it ;) . Thank you Brad Bible for everything even keeping in touch after the fact.Most definitely recommend!My next car will be a Honda once again.

Ro
Review №4

Trace, our sales manager and Nathan the used car sales manager were awesome and treated us like family. Unfortunately, I have forgotten the finance guys name but he was also super friendly and respectful. Thank you to all at Honda of Morristown for a great experience

V
Review №5

The customer service that Todd gave was amazing. He was positive and upbeat and provided a personal touch. My car was taken care of during its first oil change. Love this place

He
Review №6

Honda Morristown makes the car buying process so easy. Jeffrey was so helpful and listened to what our needs were. Even got me in another new car when I didn’t think it was possible. I would highly recommend him to all my friends and family!

Sh
Review №7

I just had a great experience when I brought my new Honda in for service at Honda Morristown. Todd Jordan in the service department explained everything to me with expertise and made me feel comfortable when asking questions. Thanks Todd! Ill be back when my next service is due!

Mr
Review №8

Awesome Experience from start to finish. Started off the morning asking a question or two about a vehicle was taken care of extremely professionally by Jeffery. He provided me with numerous options and also provided payment info on all options. Later in the afternoon my wife and I were in the dealership test driving the options and she fell in love with a vehicle. Signed all paperwork and went to have dinner while car was professionally detailed. Finished dinner car was ready with full tank of gas and an immaculate shine. This is my 2nd vehicle from Honda Morristown and would definitely purchase from them again.

Jo
Review №9

Sean was my sales associate and buying a car with him was a pleasure. He helped me get the car I wanted for the price I wanted and even detailed my car himself since the detail department was covered up. I’m very thankful for him and all he did for me. Will definitely be coming back to purchase my future vehicles with them. Thanks again!

Ra
Review №10

Great place with very friendly people! They helped me when no other place would, if your in the market for a new vehicle, call this place and ask to speak with Hunter, very nice straight forward guy and very helpful! Would highly recommend this place!

Ka
Review №11

I had a great experience with the service department. The entire crew went above and beyond to get my job done in a timely manner. Darryl was an exceptional advisor.

Ap
Review №12

Darryl Setsor is amazing. He got my car fix and made sure that it was working perfect. He got it fixed fast and let me know as soon as it was done. He made sure that my car was fixed fast as it works better than ever. I will always come back to Honda Morristown to have all my cars worked on and I will always take my cars to Darryl. I feel that I will get the best service and price and always treated well. Thanks Darryl!!!

Li
Review №13

Outstanding service! From the moment we called Honda while stuck in a parking lot unable to start our car we knew we were in good hands. The woman at Honda on the phone with us went out of her way to try to help us get our car started, even got a technician on the phone to try to help us too (tell me another auto shop that would do this!) We had it towed to Honda and the service continued to be outstanding, first meeting the manager Gareth who was just incredibly sincere and helpful and reconfirmed the reason we buy Honda vehicles and get them serviced at Honda. He then introduced us to our service coordinator Todd and continued to have outstanding service. Our car was fixed and we went on our way. I must note all the employees we met were extremely pleasant. This is my 3rd honda and I will continue to purchase them because of the quality of the vehicle and the outstanding service they offer.

JE
Review №14

Jamie Macdonald and the entire staff at Morristown Honda was AMAZING! I was so impressed with Jamie and how he didnt pressure us at all but ensured we left with the vehicle we wanted (Honda Pilot EXL) at the price we needed. I will forever recommend Jamie and the Honda Morristown dealership to anyone who is in the market for a new or used car. Thank you guys so much for everything!! Jared and Jennifer Blazer

Ry
Review №15

Have to say that Bradley Bible in Service is on point. Come in for services on my used car that I bought and every question I had he got me answers right away. Broke down prices for me and at what miles my services where due. Keep him around bc when it comes to honesty this is the man I want to talk to. I will be back because of him and send people his way. Thank you Mr. Bible

Br
Review №16

We have been looking for a car to use as both family/work car for awhile now. Jeffrey Mullins was such a great help in finding me and my family the perfect car! He kept in touch and did everything he could to make sure the deal happened. Go see him and let him help you find your perfect car!!

Ha
Review №17

When I was looking for a car here Erica was amazing! Very friendly. Went to get it serviced today and Todd was so nice! He was informative. Robin did my oil change and was quick and efficient.

Em
Review №18

Went yesterday in the late afternoon not even knowing what I wanted, and still left with the car of my dreams in just about 3 hours! To put into perspective, Im VERY indecisive and I take forever to choose, so that should tell you how quickly Jeffrey Mullins was able to get deals to me for every car I asked to look at. Everyone was so friendly and super easy to work with! Even though it was late, they didnt make me feel rushed or like an inconvenience. I would give 10 stars if I could!

So
Review №19

I used to have only good things to say about Honda Morristown, but currently I’m a little frustrated with this place. Two weeks ago my car wouldn’t start so I tried calling and stayed on hold waiting for somebody to answer the phone for 45 minutes. I gave them the benefit of doubt and decided they must be busy and tried again later. I finally got the car started and drove it over there. They did the diagnostic test and told me all I needed was a battery. I paid for a new battery. My car still wasn’t starting consistently and now it is completely dead. I had AAA come thinking I needed it jumped off and that maybe I got a faulty battery. The man from AAA said that Honda never gave me a new battery and showed me how to tell with the time stamp, the color of the post, and a missing green ring. So basically I paid for a service that I didn’t get. I tried calling for another appointment to resolve the issue. I called three times and waited for 45 minutes each time. I never could get anyone to answer the phone so I finally made an appointment online. I haven’t had the second appointment yet as I couldn’t get it until three days after trying to call with no success. Hopefully they’ll do better this time and I get the money back for the battery that I paid for and did not receive.

Ma
Review №20

Working with Todd Jordan in Service for our first Oil Change / Tire Rotation / Multipoint Inspection went great. We opted for the Extra-Care Service Package that covered these at a very reasonable cost. Thanks to Todd for all the customer support he provided!

Ch
Review №21

My daughter recently bought a Honda Civic from Tyler . It was her first Purchase as a college student . They exceeded all my expectations and made the process go very smooth . To add to her experience her battery was defective and the used car manager ( Nathan) sent a technician to pick up the car from her in Farragut and then delivered it back freshly washed .We have bought a lot of cars and I can assure you our next will come from Honda Morristown !! Thank you for treating my daughter so well ~ Charli Reagan

fl
Review №22

We walked into the dealership to pick out a car for our niece, Jose came out to help us and in no time we were hooked up with the exact civic she wanted and out the door with no hassle. He was very helpful and very friendly. Outstanding service and friendliness.

Er
Review №23

Bought my Honda type R with this dealer brand new on 2019.Received a recent recall notice for fuel pump and decided to get it fixed.I have not been driving this car much but I decided to go on ahead and buy the special on oil changes a week before and scheduled my appointment for the recall and an oil change as I have to drive an hour to get there.I got to talking to at least 3 people(so they can charge card by phone)and I reiterated my hour drive,type of vehicle and services that I needed and was assured the parts will be there when I came.I showed up next week for my appointment at 845a and was told at 1130a that my part for the recall was not in but they changed oil.I.was also told by service manager,Brad,that Chris,the parts manager was going to call me as soon as part comes in.Its been 3-4 weeks now and no call.To top it all,while all this drama is going CJ the salesman who sold me the car,is hovering around to make another deal with me.😀

Jo
Review №24

We love Honda Morristown. The service department is always friendly, honest and helpful. Darryl always goes above and beyond to get the job done.

Kr
Review №25

I must say that my experience is always fantastic with Morristown Honda. Darryl Setser is always quick to help me any way he can. I never feel pressured into additional servicing but he keeps me informed on what’s needed. I appreciate the friendly approach from Darryl. Great guy! Awesome place to keep my vehicle maintained!

Ta
Review №26

Todd jordan is seriously the best there. Hes ways nice, hes friendly, very kind employee, ready to help always. Wonderful experience at Honda

El
Review №27

If I could rate them 100 stars I most definitely would. I just want to say this place is phenomenal! Darrious, Jeffery, Nathan and even their sales manager John all went above and beyond for me. They got me a beautiful brand new civic for a fantastic price. I have always and will continue to recommend Honda Morristown to anyone looking for a new car. Thank you all so much!

Kr
Review №28

I got my 2021 Honda CR-V in less than two hours for the right price with my trade! That’s never happened to me or anyone I know before! Sales staff was busy, but we were still seen right away. Every question answered and left prepared to be a first time Honda driver!

Ro
Review №29

Thanks to Honda Morristown for the great experience my wife and I had tonight. We purchased a pre-owned truck and the entire experience was fantastic. Our sales rep Tyler Tunnell was professional and helpful. He answered our questions honestly and thoroughly. Not once did we feel pressured or kept in the dark. I highly recommend Tyler. He is good at his job. Furthermore, everyone involved in the process was professional and extremely helpful. Thanks again guys, it was a pleasure doing business with you.

An
Review №30

From the moment we were arrived at the Honda Dealership Jose was professional and pleasurable gentleman. He listen to what we was looking for and there was stress or pressure. I would recommend his services if you looking for an honest straightforward man. He knows what he is doing and will get the job done. I will definitely come back for future purchases.

Bo
Review №31

This is the worst dealership/car buying experience Ive ever had. Our salesman was great but if you need anything past that point, dont count on Nathan Morgan to help in anyway. Returning phone calls proved to be too much work for him. I greatly advise making the trip to Knoxville if at all possible for a car.

Ja
Review №32

Todd Jordan seen that everything was done to my Honda CR-V that was requested. Honda of Morristown is very lucky to have him as their Service Advisor! He always takes good care of my CR-V!

Da
Review №33

I went yesterday to get me a Civic hatch. I knew exactly what I wanted and Kent Mabry came out and assisted me with everything and was very friendly. Excellent customer service. He was very informative and took his time to figure out a deal that was best for me. Highly recommend!

am
Review №34

Went there a couple of days ago to purchase a new Honda and received excellent service. Jose was extremely knowledgeable of the vehicles and the technology. He was very courteous and friendly. Would definitely recommend this dealership and salesman!

Ka
Review №35

My experience with Honda Morristown Pre-Owned was amazing. Very quick to reply to my inquiry. Got me in my car same day and gave me more on my trade than local competitors. I had one small hiccup with my oil change and they were quick to tell me they would take care of it. I would recommend this group above all others! Glad to do business with Honda Morristown.

Ta
Review №36

Bradley B. Is the man! Very helpful and courteous. Got me back on the road in less time than I expected. Can’t say enough good things. Bradley B. for president 2024. Making service departments great again.

Ka
Review №37

My husband and I were in search for a newer Honda odyssey, We Worked with Tyler and he was amazing to work with! He got us everything we wanted in our van! Worked with us so well he was great throught the whole process! Would definitely work with him again! Thank you so much for the Great experience Tyler.

Li
Review №38

I had a fantastic experience at Morristown Honda. Thanks everyone. A special thanks to Trace and Jose for helping me find the perfect car and helping me in every way. These guys were so nice and courteous. I couldnt ask for a better experience. Again, thanks guys.

li
Review №39

Today I bought a 2021 Honda Civic from Morristown Honda, Shawn and Jimmy were my team in helping me with all my questions and I cant say enough on how knowledgeable, friendly, respectful and patient they were. The whole experience was so easy and quick! I would highly recommend Shawn and Jimmy and Morristown Honda! Thank you. You guys are awesome!!

Ma
Review №40

Brad bible, the best service, a super nice person and nice work, 100 percent sure I’ll bring my car to him anytime I need to 👌

Te
Review №41

I have always had such a wonderful experience with this dealership.Everyone is always professional and tries to accommodate you as much as they are able. Tyler helped me find a car within my budget that suited all my needs. He did not show me any vehicles that I would not have been able to afford, and he only showed me the models of cars I was interested in. He is very honest and he made the entire process run smoothly from start to finish. Spencer, finance manager, also worked with me to make the final transaction smooth. They are both very patient and experts in what they do. I highly recommend that if you’re looking for a car to stop by this dealership! I’ll keep coming back! :)

Lo
Review №42

John Bernard and Trace Elmore did an excellent job. They were very accommodating. I highly recommend if you want to buy a Honda from Honda Morristown to see these two guys. Ricky Gregg

Am
Review №43

Great people. Love my car!! CJ is awesome. I would definitely ask for him

Er
Review №44

Michael Bell has to be the best person I’ve ever felt with buying a car he made it so easy and fun to buy a car!! I will continue to always come back there and refer family and friends there as long as he works there!!! I’ve never felt with a more professional and great fun person to help get me a car!!! You all better hang on to that employee and promote and give him a raise as long as he is there your business will be high everyone knows and talks about him there should be more people like him working in these kinds of professions!!!

da
Review №45

I brought my wife’s car in for a routine service and was blown away at the level of care I and my car was show. The service writer Todd Jordan was very helpful and very professional. I will most definitely be back

La
Review №46

Morristown Honda is a great place to go if you are in the market for a new or used vehicle. The staff is very helpful, especially Stephen Brault. He’s works hard to make sure the customer is satisfied. He’s very kind and helpful.

JI
Review №47

My teenage son and I had a wonderful first car buying experience here. Cannot beat that lifetime powertrain deal! Go see Jeffrey Mullins and let him help you find what you are looking for!

Al
Review №48

I had an excellent experience with the service department. All of the work was done in a timely manner. Kiki was incredibly helpful and kind.

Be
Review №49

Bradley Bible took very good care of me in service. Great Job.

AW
Review №50

Recently spoke to Stephen Brault at Honda Morristown. He was very helpful and did a great job in showing me vehicles that were best suited for me. He’s a very nice and respectful young man and a hard worker! Great experience!

Pa
Review №51

My Honda CRV was having trouble starting! I made an appointment and they did an excellent job replacing the starter but also changing oil, breaks oil, filters. The service guy Bradley Bible was amazing and awesome attitude. Very professional glad doing business with Morristown Honda!

Wh
Review №52

I just bought a brand new Honda Civic sport and I am so in love! Make sure you talk to Jimmy and Jose they are AMAZING! They took amazing care of me! I highly recommend Both of them!!!!

Sh
Review №53

I bought a Pre/owned vehicle at Honda Morristown and it was by far the best experience I have ever had. Not only can you tell this is a family organization, but honesty and their politeness stood out the most to me. I will be a return customer and tell as many people as I can how good They were to me. By the way, as a female, I appreciate being treated openly and respectfully.Thank you Honda Morristown. Keep up the great work!

sa
Review №54

I took my wife’s new Honda Accord in for its first oil change on Monday September 28 at 0930. I was sold the 3 oil changes and tire rotation for 129.00. After I got home I noticed that the tires haven’t been rotated. The reason I know this is because 1 of them has been curbed and it’s still in the same location, plus their isn’t any hand prints on her dirty black wheels. I tried calling when I noticed this and was told that they was busy and someone would call me back. So after no call I called back on the the 29th and asked to speak with the service manager and was told that he wasn’t there. The paper work shows that they changed the oil, rotated the tires and done a multi point inspection. I wondering if they even changed the oil now. I’ll probably will take it to another dealership to just verify that the oil has been changed.

Da
Review №55

Awesome experience…Daryl took good care of me as he always does. Honda Morristown Service is #1….

Ho
Review №56

I highly recommend coming here. I’m very happy with my decision to go with Honda of Morristown. Jose Hernandez was A pleasure to work with. He was great all the way around. Made my experience as a first time Honda customer a very pleasant one.

Le
Review №57

If you ever want to get a new car I highly recommend Honda Morristown, Trace specifically. He helped me out so much. He was very helpful and kind. He still checks in to see how I’m doing and the car is doing. He went above and beyond for me and I am greatly appreciated. Not only him but Spencer too. They are both really amazing people. Spencer helped out tremendously and was also extremely kind. Definitely recommending them to everyone I meet and definitely doing business through here for any future needs.

Ju
Review №58

My husband and I had the opportunity to meet with Honda Salesman Jose Hernandez on Thursday, May 13, 2021 which was the best car buying experience that we can recall. Mr. Hernandez was friendly, courteous, professional, well informed and established an honest connection with us. We believe Jose Hernandez to be an asset and encourage management to pass on a Job well done! We are very pleased with the purchase of our new Honda CR-V. We have no doubt that we will be a repeat customer in the near future.

He
Review №59

Kiki was awesome in the service department. She definitely made everything go as smooth as possible! Appreciate her!

Ju
Review №60

Took my 2015 Honda civic to service at Honda of Morristown and had a great experience! Tim Keck was super helpful and made sure my vehicle was properly serviced and well taken care of. He even got me in and out in a timely manner. Best and fastest service Ive had by far!

he
Review №61

Had a great experience there. Would recommend anyone to go check them out. Kent was a great help.

We
Review №62

I’ve not had the best service with Honda in the past but I went this past week and Kiki helped me. I will forever be a customer of hers. She was very pleasant to work with and kept me informed on what recommendations they had for my car and never pressured me into purchasing anything

Te
Review №63

I dont care where youve stopped for cars before, make this your next and only stop. Ive been to COUNTLESS dealers in this town and the next and they all give you false promises of being there for you. Not this salesman. He went to WORK for me and did his thing and got me a safe reliable car to travel and see my kids. Sean was professional, friendly, listened, and understood my situation. This man wanted to help me more than sell a car. All dealers need a salesman like that. He should get a raise to site owner.

Jo
Review №64

Everything from scheduling my service appointment to getting my service maintenance was an excellent experience. Bradley Bible, my service advisor was exceptional. He was so friendly and talked me through the process step by step, explaining everything thoroughly. He was very helpful and accommodating. Im extremely pleased with the serivce I recieved today across the board. The wiper blades I had installed are well worth the price, a bit more expensive than I wanted to pay however the quality and absolute silence when I turned them on makes me glad I went with what Mr Bible recommended. Im an old customer of Honda service dept and glad I made the choice to return to them for my service needs. 5 stars from a very happy customer!!

Sa
Review №65

Had to take my sisters Honda Civic in for service, and got the pleasure of dealing with Tim Keck. He got everything done swiftly and in a timely manner and stayed checking in with me to make sure I was okay during my visit. Morristown was a bit of a drive away but definitely will be returning to deal with Tim again. Great service all around!!

Je
Review №66

Honda Morristown has great salespeople and provides a great buying experience! Stephen Brault is extremely helpful and understanding and a hard worker! He is very impressive and he enjoys helping others !

Ja
Review №67

ZERO STARS .... DO NOT DESERVE EVEN 1 (have to post a 1 to be able to get this review posted..... even more ridiculous!)Honda of Morristown is ABSOLUTELY RIDICULOUS !!! THE SERVICE DEPTARTMENT IS HORRIFIC!! The dept. double books appointments so they run 2-2.5 hours behind and THEN CHARGE THE CUSTOMER PER HOUR !!! DUE TO THEIR STUPITY.. They should be put out of business. Charging customers $100.00 per hour for the wait time that the SERVICE DEPT created!! Talk about a racket. As well as overcharge and take advantage of older men/women when they come to get cars serviced by adding on items other than routine oil maintenance! THIS IS A CRIME.. IT IS CALLED ROBBERY!!! Taking advantage of people and continuing to do it each and every day! I have had several family members taken advantaged of by this group that continue to be told for warranty the vehicle must come back to the dealership!! I have told them to all STOP going and contact a lawyer! HIGHWAY ROBBERY!! Lack of leadership and continually taking advantage of people...that is not good business!

Ty
Review №68

We purchased a new vehicle from Honda Morristown on 3/5. It was a very easy and smooth process. Darius, our sales representative, was very informative and made a point to find true and accurate answers to every question asked if he didn’t know. He worked to get us the best deal he could, and ensured we were comfortable with any deal we considered.Shawn also helped us through this process. He had our vehicle detailed, filled it full of gas, and made sure we liked the car before we purchased. He even allowed us to take it over overnight before we purchased it. He was very professional, and went above and beyond to ensure we were satisfied.Keefer in the finance office was also great. He did an excellent job of explaining every single option available to us so we could make the most educated decision. He provided us with details on how each option has benefited family members who have purchased Honda’s as well. I would highly recommend working with Keefer, he is not pushy and made sure we knew exactly what was happening each step of the way.This dealership as a whole has gone above and beyond in all aspects. I would highly recommend purchasing your next car from Honda Morristown. I work in finance at a credit union, work with dealers on a daily bases, and I would buy from them again. I drove 50 miles to buy from them over other dealers.

sr
Review №69

So GLAD we went there, Ereka helped from start to finish to ensure we got the exact car we wanted. Made it as easy as possible. Even helped with cleaning things out of the old car. Called to check sure the next day we were still happy and enjoying the car. Would and will tell my family/friends to visit Honda of Morristown for their next car

Me
Review №70

I highly recommend you go somewhere else to get your car serviced. Lets say i have to go pay to have someone look at my so called new brakes they done. Even took it back sat 3hours to hear its brake dust pulled out hey guess what still make noises.

PE
Review №71

We had a great experience at Honda of Morristown. Trace Elmore was an excellent salesman. He was very friendly, knowledgeable on the vehicle that we were interested in, very patient with me and all my questions and very respectful. The whole team from test driving to signing the paperwork was very courteous and patient with us and wonderful about keeping our 2 yr old grandson entertained while finalizing our new purchase.

To
Review №72

I normally avoid car dealerships unless I have to go, but thankfully Tyler Tunnell made the whole process of buying a new vehicle smooth and eased my worries. Tyler was knowledgeable, candid and answered all my questions. My wife and I have bought three cars from Honda over the years and its consistently been the best dealership in town.

Li
Review №73

Had a great experience. This was the first time that the process of buying a car didnt take half a day. Quick and easy and the finance guy, Darius and John even stayed after closing to finish the deal. Thanks for a great job. Wasnt pushy and worked out a good payment.

Po
Review №74

I stopped by expecting to not have a chance to buy a car but my salesman Jamie Macdonald treated me with respect, and let me test drive some things that we thought would be in my price range. I wasn’t able to buy that day due to some confusion with the finance department but I plan on saving some more money for a down payment and returning because it was great customer service from my sales person. If you’re in Morristown and looking to buy a car go to Honda Morristown and ask for Jamie Macdonald.

Ru
Review №75

Had an excellent experience here! It was easy to trade in my car. Trace was wonderful to work with.

ja
Review №76

I am a new customer to Honda Morristown but I now consider myself a regular. I received excellent care from Brad in the service department. He explained all of the services I received and the prices..and he even walked me to my car. The waiting area was clean and comfortable and the services took less time than expected. Ill definitely be back!

Er
Review №77

Brad Bible is just amazing I cant say I have had the best experience with this company but when it came down to dealing with things going wrong on a car I bought 3 months ago he has been on point. He is always honest and really goes the extra mile. Ive set there for 3 hrs before and he checked on me making sure I didnt need anything and also keeping me updated... As for the dealership I cant say too much for but for the brutal outcome I purchased I can say Brad is amazing granted he can only do so much for a dealership on his part but thats 100 on my scale the dealership scores a 1 or maybe a 2 if it wasnt for him Id have the car back because my dream car turned out to be more issues then needed....

Al
Review №78

Had a great experience with Hunter! He definitely will get you a good deal, go check him out. You won’t regret it!

Ca
Review №79

This is the best dealership I have ever visited . All the sales staff was great and other personal was super. My salesman Shawn was very knowledgeable and very caring. This was my first new car purchase and I would definitely recommend them to anyone and I love my new 2021 Honda CR-V Touring AWD. Thank you all for great car buying experience you guys are the greatest Thank you again.

Da
Review №80

Great buying experience! Jose, our sales associate, was phenomenal!!!! John, the sales manager was very easy to talk to. Keefer in finance was a joy to work with!!! My wife is so pleased with her 2021 Honda Pilot!!! Happy Wife, Happy Life!!!!

Ma
Review №81

Bradley Bible did an absolute phenomenal job taking care of me! Highly recommend!

Ha
Review №82

Darryl has been an awesome help for us during each service visit. He is always to personable and takes time to explain things each visit. He is awesome to work with.Honda is amazing to work with and highly recommend buying a vehicle from here and continuing the maintenance and service with the staff at Honda as well!!

Ro
Review №83

Cant say enough! A great place to purchase a great car! After sale service is fantastic!

An
Review №84

I recommend going to Sean if you are going to buy a car. We used him when we bought our 2021 Honda Civic. He is very honest and doesn’t pressure you into buying a car and is very patient. All of the service guys will recommend Sean.Be careful when you go to Keifer the finance manager. He is very shady and tried forcing an extended warranty on my grandmother and got rude with her when she didn’t want to take it.

To
Review №85

Recently purchased a new car from Honda Morristown. Overall experience was very positive from CJ our salesman and the team in the finance department. Would recommend Honda Morristown to anyone looking to purchase a new or used vehicle.

To
Review №86

Bought a new Honda civic yesterday. that was the easiest and fastest car buying experience Ive ever done..Go see Jeffrey if you need a new car. hes the man.he done everything he said he would do.everyone was very friendly and welcoming..they all make a great team.thanks again I love my car.

Pa
Review №87

Kiki was great. Brought my wife’s car in for warranty recall and she let me know everything up front about how long it would take.

Ja
Review №88

I have been trying to contact someone at the dealership for 5 days now to discuss accessing my extended warranty for a minor repair to outside of car. The process for purchasing the vehicle was exceptional but the service after the fact has not met a reasonable standard. We have left numerous messages, emailed and chats with only a response to inquire what was the best way to reach us. But no attempt to help.

Ky
Review №89

This place was awesome! My salesman (I forgot his name, sorry bud) was super helpful and insightful about what we were looking into. We ended up getting a Honda Insight and Keefer, the finance manager did a great job getting us some good deals and a couple of warranties. Wasn’t too sure about it at first, but they walked us through everything and it ended well for all of us! Thanks!

Ga
Review №90

I really enjoyed my experience here, I felt that the staff was nothing but friendly and the setting was different than most car lots. Instead of being followed by several salesmen, the staff was not too harassing yet very helpful in my search. And Mr. Tim in service made this process so much easier for us and helped clarify all of the pre-existing issues I had before coming there. Definitely recommend this car lot for anyone interested in getting a car!

Az
Review №91

Stephen was AMAZING! He was very helpful and didnt beat around the bush. He listened to every need and took great care in helping us! I would highly recommend Stephen if you are searching for a car.

An
Review №92

I had excellent service from TJ (Nicholas Jarvis) at Honda Morristown. He handled my purchase of a car while I was out of the country. I flew in to Knoxville two weeks later and he even picked me up and took me to the dealership. He was very knowledgeable throughout the entire process.

As
Review №93

I had the best experience at Honda Morristown, Trace was so helpful and knowledgeable. I absolutely love this place, and the people are so kind and professional. I will be doing business with them in the future!

Da
Review №94

I had to have a wheel fixed after hitting a curb. I was skeptical about how good it was at first but it looks amazing. Every time I’m there the service advisor Todd Jordan always makes sure every thing is done perfect. Definitely will continue getting my vehicle serviced at Honda Morristown.

Mi
Review №95

The buying process here was so easy. We went from what vehicle I was looking at to driving it off the lot in JUST TWO hours. The entire staff was amazing, but I gotta give a huge shout out to Darius and John. They were amazing at getting a deal put together so quickly. 10/10 will definitely shop here again.

An
Review №96

My husband and I purchased our Chevy Silverado from Honda of Morristown. Our salesman, Nathan Morgan was wonderful through the whole process. The finance team was patient and informative. We continue to take our truck to Honda for service because the service department is so nice and reliable. Great place to buy a vehicle!

Gi
Review №97

We were vacationing from out of town and saw that they had the exact used car we had been looking for!! Called to double check it was still there and man assured me it was and that he would text me with sales associate’s name. Within in minutes received a phone call from Trace and when we pulled into lot, he had car running and ready for us to test drive. I HATE buying cars but he definitely made our experience a positive one. Very friendly & funny, yet professional. Definitely NOT one of those overachiever cheesy type car sales man! We worked with Spencer as well on financing and he was a pleasure to work with. He explained everything very thorough and made sure we understood. Even though this dealership is almost 5 hours from where we live, I’d drive it again to purchase a car from them.

Ja
Review №98

Jose helped us buy our car and he was so nice! He could answer any of our questions, helped us get the best deal possible, and gave us an overall great experience.

Bu
Review №99

Last year we purchased my son’s first car from Morristown Honda. Jimmy was so helpful and professional through the whole process. The car we wanted wasn’t at the dealership so he went out of his way to find us one. Last month I was ready to purchase a vehicle for myself so I went back to Morristown Honda. Jimmy was very patient and helpful while I made a decision. I never felt pressured and he once again helped me find the perfect vehicle for myself.

Ka
Review №100

So we were supposedly approved the day we bought the car. We sent them pay stubs that day. The exact same thing pictured here and the guy said we were good. Then I get a text saying they need paycheck stubs. (Again!) I found out because I called to see if our loan had been payed off yet, which it had not. I then called them which is when I was informed again about the stubs, so I sent the same thing I sent the original guy. So now because of there screw up we may have to take the vehicle back IF they do not approvejust my husbands pay.My next question is IF we were already approved then how is there a possibility it will not be approved?And IF we were not truthfully approved how do we have an obligation to complete a loan that might not even exist?I am screaming. If you buy a car, do NOT go to Honda of Morrisstown!

Information
96 Photos
100 Comments
4.5 Rating
  • Address:4190 W Andrew Johnson Hwy, Morristown, TN 37814, United States
  • Site:https://hondamorristown.com/?utm_source=GMB&utm_medium=organic&utm_campaign=GMB%20Main
  • Phone:+1 423-254-5025
Categories
  • Honda dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:9AM–8PM
  • Sunday:9AM–7PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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