I came in today to browse. The guy behind the counter greeted me and asked if I needed anything. I told him I was just browsing and had a look around. They had an amazing selection of games and accessories. I asked the guy behind the counter a few questions about games. His general knowledge on these games was very impressive. I quite enjoyed talking to him. I bought a few things and thanked him for his time. Its been a long time since Ive left a store in such a good mood. My only regret was not asking his name. If you stop in definitely have a chat with the guy with black hair and glassses. Ill definitely be coming back because of him.
I’ve been getting my phone repaired here for years. Highly recommend! Great service!
Super helpful and friendly staff. If you are looking for something in particular they will help you find it the best they can. Great deals and arguably one of the best tech repair stores around.
This place is incredible. They have many rare items in stock. Prices are not too either. They had a bunch of GBA’s, SP’s, DMG’s, etc. etc. etc.
The employees were very knowledgeable about their service,nice to my Granddaughter and I. Service was provided on a timely manner. Love them.
I’ve been bringing my stuff to them for about three years now and I’ve never had a problem with them they know what there doing and I’d rather bring my stuff to them before I bring it to anyone else. The people are extremely nice. They communicate extremely nice I’ve never had a bad visit. They know how to treat there customers with respect.I will keep bring my stuff to them forever
They are very helpful and offer a good price for their games and systems/accessories. Their offers for trade ins are also fair and I was able to trade in games that are no longer accepted at GameStop.
Top broken when returned to me, disk drive broken and making weird sound, called me to ask me if the disk drive was broken before I stated no. they told me that it was broken and also was the top of ps4 I informed him that the top was not broken when U brought it in and the young lady with the purple hair opened the top n maybe she broke it I was told there is no way she could have broken it. Very rude on the phone when I was asking why do they have her taking things apart if she doesnt do repairs.I was told to make sure I donut bring roaches into their store.
Good place to get games bought a game boy from here and a lot of Xbox 360 games I love this place been coming here for about 3 months now :)
My husband tried to purchase a retro game system here. He was told that the ps3 was $130, but he would have to purchase $50 in games and accessories to be able to purchase the game system because of the “console shortage”.The problem we have with that is ps3s are not in demand and you can buy them on eBay for around $100. He wanted to support a local business by paying a little extra for the game system instead of just buying it online.However, they would not sell it to him unless he spent $50 extra. That just doesn’t seem fair. I would understand if it was a ps5 or ps4 but it is an outdated system that isn’t being scalped at all. Probably will not be back to this game store which is a shame because we always liked it here.
Called about my sons Xbox 360 and they told me to bring it on in. Drive down, walk into the store and they send me away without so much as a hello saying they dont repair THOSE Xbox 360s. Couldve told me that before I drove down in the rain trying to get my poor little guys xbox fixed or at least his game thats stuck inside of it.
The people inside were nice and professional. They had my phone fixed within 2 hours at a good price
Super cool place. Cool staff, cool things
Super helpful and friendly staff. If you are looking for something in particular they will help you find it!
Awesome little vintage game store, has all the nostalgia you could ever want. Great staff and selection of games/memorabilia!!
Old school new school video games and systems they buy them and sell them..i love them better than game stop
To be honest I think this is my favorite place for Repair they are super nice and have the latest trending tiktok snacks today I went in to fix my phone and they had pop its and a bunch of games I wish I actually lived there definitely recomend this place if I could I would give them a thousand stars and Ive only been here a few times I would actually die to live there
My daughter had a Wii u that needed a screen replaced they got the job done works perfect now only people I can find that worked on them nice friendly people if I need any work done I will make sure to go back hear
Very lovely place w good stock. Staff is always very friendly and helpful :)
Very expansive selection and friendly service. I am from out of town, and I don’t have stores this cool where I am from.
Best place to go for all of your tech needs! Vintage games and collectibles and incredible service!
Selection is very vast. The stickers are varying and quality. Figurines are clean.
We love this store! Amazing service and great quality products.
We had the best experience...thanks Kelsey for your expertise and great service...you were awesome...Tito was the best in answering any questions we may had and you both really took care of me and my sister!!!
Super friendly employees and willing to show you best deals, love em here!
Very nice staff and love the environment. I lovecoming here.
Had a lot of games new and old and great customer service
A cool place! Just came in for the first time, they’ve got cool stickers.
Awesome place. Great friendly service
New review because my original review was just a question: Hands down, 5 stars, had an issue where my xbox’s hard drive was corrupted a few weeks ago, thanks to them, I not only got it fixed and back in tip-top shape in no time, but without having them check it out I probably never even would’ve known what was wrong with it, so hands down, 5 stars, better than any of the gamestops in the Mobile, Alabama area, and not just in terms of customer service, the place overall has a better atmosphere, stock of products, and I personally feel that the staff members are very nice people, once again thank y’all for fixing my xbox one and getting it back to me, lastly, I was wondering if y’all had any Xbox One remotes in stock or if I can check your website if you have them, once again thank y’all so much for the great customer service, and the fact that y’all were able to help me with my issue and get it fixed in no time, hope y’all have a good one and I hope y’all stay in business for a very long time, peace out y’all 👋😁
I will always come here for any phone repair issues. Theyre the cheapest around and have the best customer service!
Nice workers. Also smelled like weed when we walked in. Or a skunk. But why would the inside of a building smell like a skunk? Anyway, the place was VERY busy so maybe a customer smelled like that. Idk. 🤷♀️One worker was super helpful. Overall they were helpful and we got what we came to get. So that was good.😊
Very great experience. Christian was very helpful. Prices are also inexpensive. Will definitely return.
My daughter Heather loves This place and they are always good to her and alot of the time have what she is looking for!😁
Great customer service kept me updated on my phone while it was getting fixed I highly recommend
Great and fast repairing phones good customer service and good prices on most games would definitely recommend
These guys do a terrific job with iPhone screen replacement. I got super fast turnaround (within a couple of hours), a great price and friendly professional service. Will definitely use them from now on.
They were very nice and informational helped me find everything I needed plus very much recommend coming here for gaming, phone screens, and most definitely anime lol.
Got a ps5 fixed here, fast service.Recommend this one.
Great store for repairs and your last gen console needs!
This store is everything I could want from a game store! Lots of old games and merch as well.
Took my PlayStation 4 in for HDMI replacement! They finished in about a week !The game work like new now! I truly recommend this place! Good,and fast service!
A great little video game shop specializing in retro systems locally owned and operated. Friendly staff, good prices.
Really cool store, offering retro games and system repair. Got a very fair deal having multiple retro handhelds repaired.
My sons LCD was broken. The screen was black on half of it. I was very satisfied at the job they did in fixing my sons Switch Lite LCD screen. When I picked it up, it was like a new system. They were very responsive and did it for a fair price. They definitely took my business from Gamestop. Very satisfied! Highly recommend!
I recommend coming here to get your phone screen fixed. I loved the serviced we received the person who received us was so kind and they did an amazing job fixing my iPhone screen. You should definitely come here
Great store! Plenty of options and nostalgia here.
Great service, the guys always take care whatever I need plus its a great price. I always recommend them to my friends when they crack a phone
I went in today looking for a GameCube memory card. The only other option I had was to order it online and wait... good thing they had a variety in stock! Fast and friendly service with a MASK! On top of that, they had one of the best sanitation stations Ive seen in a shop. That also treated my son so a nice toy on the way out! Keep up the great work guys!
Nice crew quickly repaired my daughters PS4. Fees arent too bad and they accepted cash app when my debut card was lost. I would definitely recommend.
Play and talk is absolutely amazing !!! They’ve helped me in so many ways and times . I love them
Wasted more money in gas than they offered me for two game consoles. Called and asked for an estimate and they told me they couldn’t give me one over the phone, drove out there only to be told they’d give me 15$ for both a PlayStation and PlayStation 2. Don’t waste your time or gas, just know they won’t give you anything worth what you have.Employees don’t greet you when you come in, and multiple times when I’ve come down to browse I’ve walked the whole store and left without being spoken too. This has not been a one time occurrence, and happens every time I come in.
Took 3 phones here come back like new every time !
Some of the employees are very low energy. But the rest and kind and helpful. And they have such a wide selection, I love going here and finding something I wanted that wasnt there before, or I had not seen. And they have a nice system for staying clean too!
They should give you more than seven days to bring something back if its not working. At least thirty days. I have used them before and had no problem. But I guess they guy didnt care, so I want be back anymore.
Best video game store ever
Great business, friendly staff, work really fast & affordable
They have good phone protection and good games
Got a PS3 remote. Satisfied.
Great service during a rough time! With the current status of our world, its nice to see a local business workout ways to stay open and still keep their employees and customers safe the best they can.I wanted to pickup a couple of thing to keep myself busy at the house so I contacted them through Facebook, and got a very quick response stating they had what I wanted. Got to the store to see that they were taking certain precautions to keep everyone safe, which made me happy to see. When all was said and done, very quick and friendly. I was in & out within about 3-4 minutes with everything I was wanting. I highly recommend shopping with these guys!
Too expensive 160.00 to fix a port on Xbox 1
Broke my Iphone yesterday, found out about play and talk, took it to them and it was ready within 2 hours, great work? Phone is like new!!!
They fixed my playstation within a week after dropping it off. Very friendly service.
I had my phone fixed. Great service. I would definitely recommend Play and Talk!
This second time around was a very bad experience for me and my family. We took my sons switch here and we thought it would be a success but it turned out that it just kept being problem after problem. They said one thing was wrong with the switch then they called and said they found something else wrong with it. They said they will give a discount but really it was just trying to keep getting more money out of us. Instead of it being about great customer service for the customer it was just about getting more and more money. It was horrible. I thought this was supposed to be a family friendly place but its not. I really had to pray for you guys. Yall have a blessed day to you and your employees.
The store is really cool...my boys loved it. We will be back
The employees here are amazing and when i need a game or a console their very respectful and understanding on what I want. their prices are great and their inventory is always up to date weather you want old fashion or new games. I highly recommend this place to anyone looking for good prices and great customer service.
Weve visited the store on 2 occasions and both times the employees have been helpful, polite, and friendly. The selection is massive and the employees are knowledgeable. 10/10 would recommend.
Love this place! 💕
Awesome place has majority of games and consoles in a good price i recommend
This place is amazing i would definitely recommend this place to anyone and I’m definitely coming back
I bought handheld gameboy colors from Jonathan. They were exceptional and such a good deal. Jonathan was such a pleasant and so friendly. In these times of unrest, it was refreshing to see that there still are some caring people out there. Thanks again!!!!
I knew customer service was good but it’s even better than I thought it was! Big thank you to Jonathan and Danielle for reaching out and resolving my previous issues! Will be back here again in the future
Fixed my granddaugjters iphone perfectly!! I like this place nice folks and great repair guys! Thanks so much PLAY AND TALK!
Super friendly and helpful staff!
Great place to fix gaming consoles or buy gaming consoles, parts or games❣ Fixed my boys Xbox 360 in no time 👍
At first there was an issue, but same day the owner contacted me and did everything he could to fix it... I got the game system I wanted next day with minimal issues😊 Thank You
My experience with play and talk was very good. We had some bumps at first trying to get a switch we bought from a guy online fixed, FYI dont buy a switch from some random online, go to play and talk and get one from them first. It will save you alot of repairs and alot of money 💰. After we got our switch from play and talk it worked great but it was used and had some minor issues. Play and talk gave us store credit and covered their warranty and we got a brand new switch right when they got new ones in stock. Had to wait of course for the new switches to get in the store, but who hasnt been waiting for a switch they are ridiculously hard to find right now !! . Play and talk had great customer service and the new switch works amazing . Definitely will recommend play and talk to folks and will be a returning customer. Thanks guys.
People are friendly but bought 3 games there in a span of a month...had to return all 3 because they didnt work....shouldnt they test them before they sell them...tired of wasting my time making trips there to buy then take the games back...that being said they dont give you an issue returning the games but 3 games bought and 3 games returned....not a good ratio....just saying
Amazing selection of games and accessories! Even found some posters I had my eye on.Thanks to the friendly staff for helping me find a new Switch case! I will definitely be coming back here to get another for my wife
Very friendly, had everything i needed for nintendo parts!
TLDR version: they fixed a broken controller really fast, and for a very reasonable price, and the people and store are awesome.I have passed this place many times, and finally went in last week (on advice from a friend) for repairs to a faulty switch controller (with multiple problems). The staff was really friendly, helpful, and well informed. Also, they were really fast. They had it working like new in 20 minutes. I was going to run another errand while they fixed it, but was mesmerized with all the... stuff. Their inventory is impressive! They have current gen games, older games and systems, controllers and peripherals for all of them, refurbished stuff, 3rd party stuff. While there, a couple of people came in and sold old stuff, their prices sounded fair from what I could tell.
Every time I come here is always wonderful. The employees are quite courteous and generally greet you the moment your foot is in the door. The selection of games is always a dream to look at and the prices are usually pretty good. I recommend this place to anyone looking to get any video game or phone repairs and game enthusiasts alike. You wont be disappointed!
Ive visited both locations and theyve been amazing! Always happy to help, and friendly staff. Plus, Ive found a few hard to find items at both of their stores. Def a great local place to go for games, merchandise, device repair, and any missing items like charging cords and styluses, etc. Plus, they really came through on my locked dsi. Give them a visit!
Here just about every week, they are amazing and very knowledgeable, as well as friendly
Im into retro gaming, and thank goodness theres a place like this. Nice people, good service, and great products.
Excellent play to shop whether you’re looking for something big or small there is extremely helpful and excellent when putting on screen protectors😂
I love this place it is a gamers paradise i was like a kid in a candy store oh and they have AWESOME!!!!!!!!!!! Service
The best place to buy video games. Everyone there is very kind and they are always there to help you. I have asked for game recommendations and every game they have recommended to me was an amazing experience. If you want a video game but you dont know exactly what you want this is the perfect place. Even when you know what you want 99% of the time they will have what you want at a fair price. Some people will see this and think this is a fake review but it isnt. I genuinely think that this is the best place to buy anything video game related.
Great service and phone just like new 🥳
Only place Ive found PS3 games and accessories
Great selection and always super friendly! Be sure to stick around during the holiday season. Play and Talk always comes in clutch for all my family gifts and of course my treat yo self moments ;)
Right off the bat, I want to 100% recommend Play & Talk.I’ve been doing business, more or less, with these folks since they were working out of the Bruno’s next door, and I gotta say that it’s great to have a small business like Play & Talk here in Mobile.I recently had PS4 Pro issues: freezing and crashing in-game, with brutally long reboots and awful performance. I called Play & Talk to ask their professional opinion, and was told a hard drive replacement was my best option. I went in and was quoted a price for a 2 Terabyte hard drive replacement. When they called 3 days later after repairing the console, I arrived to find that my console was ready to go, and the ticket was the exact price I had been quoted in-shop, no bs whatsoever. My console’s performance is now better than ever, my wallet is still in good shape, and I have no hesitations about coming to them about any of my future issues.Honestly I can be pretty (or mostly) cynical. Or perhaps I’ve just been ripped off one too many times. But Play & Talk’s no non-sense staff, local style, and consistent delivery of good service all give me a little more hope as someone who just wants some proven professional help with my digital world. Too much to ask? Not at Play & Talk, folks.
Great place to purchase used games or trade in games you dont play anymore
Love this place. Employees here are awesome people. Great place to bring any repairs you need for game consoles in Mobile,AL
The fix my phone great work Kelsey