3 stars because our car was not cleaned/washed making the scratches not noticeable. Our sales man was nice amd so was the finace guy.
Very professional and make you feel like family. Our salesman, Jimmy Carpenter was wonderful. We were there when the banks were closing. He helped with the mundane things so I could find a bank open so that my grandson and Papaw could get a cashiers check. A week later my eldest son was hospitalized in critical condition. Jimmy read about it on my Facebook page and prayed for my son and the family. He definitely went above what a car salesman would normally do! Thank you Jimmy! I would most definitely purchase a car from him again!
These guys are great!! I worked with Debra to get my new 2019 Toyota C-hr. I traded in my Subaru and I got an incredible with an extremely low interest rate. I never felt like I was getting hassled or like anyone was pulling one over on me. Each department was super friendly and you can tell that they really care for their customers.A week after I got the car my key fob was low on battery. Debra sent me the service departments phone number and a very sweet man named Richard had me come right on in. He changed out the battery and made sure it worked right. All free of charge too!!! Richard said if I had anymore problems to please come in. When these guys say they will take care of you, they actually mean it.
I purchased a car from dennis a little over 4 months ago. I shopped for a specific car for 8 months before finding this one. I fell in love with it. The financing process was smooth, they were all so kind. I purchased an extended warranty and just had to use it, the process was painless. No trouble with the vehicle other than a radiator issue was was caused by debris in the road after purchase. They made the entire process painless and enjoyable and even let me test drive the car to take it to my normal mechanic for a pre-purchase inspection for piece of mind. Would recommend them to anyone.
I had a great experience with Country Hill! I was a first time buyer and Rob was great to work with, not to mention country hill offered a price + package that was fair - I left confident in the deal we made and I still feel so today. After seeing the car I liked online, I called CH to express interest and made most of the arrangements over the phone - so once I arrived to dealership to test drive the vehicle there were no surprises and the purchase was seamless. You the man, Rob! Thank you Country Hill for a great first car buying experience!
Country Hill Motors is the real deal. Great selection of used vehicles, fair prices, and excellent customer service. They hooked me up on a warranty claim and went above and beyond to make sure that I was taken care of and satisfied. I love my car and will definitely shop at Country Hill again!!! Highly recommended.
Went in for a pricing on a trade in and then was interested in some of the cars. When I went to ask for the prices on some of them, the sales man I was sat down with was very patronizing. He at one point literally told me to go home and find a couple thousand or go borrow some money from my grandparents (which by the way are dead)I just feel like his manner was completely unprofessional. If he would’ve let me talk he would’ve known I was going to fix by car up all the way for a better trade in value for me and use the roll over for a down payment on a car from them…Only reason I gave a 3 star was because Sydney was amazing and everyone else seemed nice.
We recently purchased a GMC 2500HD from Country Hill Motors in Merriam KS. The truck was exactly what we were looking for. That was the only good thing about this place. They are the reason I have always avoided used car dealerships. We would never go back to them and if anyone is reading this go somewhere else. First off they tell us the will give us a certain amount on trade in. And our bad for not checking the final paperwork they hurry through it so quick we did not catch it until we went home. They shorted us a $1000.00 from what they originally quoted us. I called Chris the finance guy back and he told me he never said that price. So of course its our word against theirs. Im sure I could request security camera audio and prove them wrong but Im sure they still would not pay us the difference back. So if you do decide to go with them bring a recording device and record the conversation during the deal. Second thing, we told them we needed to be at a specific monthly payment and they would not budge on the price and would not go any lower. We called our Credit Union and got exactly what we needed our payment to be. Then guess what?! they attempted to match it they were all of a sudden able to go to the payment we needed it be. I do not like being lied to so we went with our bank.Vehicle warranty: they wanted to sell us one for 4k and they would not budge on that price either. We contacted our credit union and they offer a great vehicle warranty in the 2k price range so we went with them as well. Then guess what Country Hill said they could match it. Once again we choose our bank. So lesson learned on their part maybe work with the customer next time and try not use car sales them. If they would have went to our request from the start they would have had all of our business. Also they will try and tell you that the Credit Union warranty is junk... Do not listen to them it has great reviews. I told the credit union what they said about the warranty also because they do use them for loans.
Best car buying experience, as a young female first time buyer I felt well informed without being sold something I didn’t want. Jimmy was our sales associate and he made me feel so welcome and sold me a great car within my budget. He was relatable while still remaining professional. Thank you Jimmy!!! ❤️
I want to thank Anthony Boone for his invaluable assistance in my recent vehicle purchase. This was my first purchase through Country Hill Motors. I was thoroughly impressed with Anthonys knowledge of the vehicle and the purchasing process. More importantly, he made my wife and I feel that he genuinely had our best interest in mind. Awesome job Anthony. Thanks so much.
Excellent service. Salesman Paul Boring was very professional and friendly. We love our new used Crossfire. Thank you to all who helped us achieve our dream.
The best car buying experience I have ever had. These guys are professional and treat you really well. The finance manager is top notch and knows his stuff. Due to their great relationship with banks, they can get you approved while others cannot.I would strongly suggest you give them a shot and you will be surprised.
Seriously the best car buying experience I have ever had. Didn’t feel pressured to buy anything the whole time I was there. The entire staff I dealt with were efficient and extremely friendly and helpful. My sales rep. Anthony Boone was amazing! I would refer this place to anyone! Glad I didn’t buy from the place across the highway!
I have bought several cars from this dealership. Rob is by far my go to guy, he always makes the deal happen. After several vehicles over the past 10 years I have never haggled or discussed price. Country hill has the most competitive prices and provides a “no pressure” car buying experience. Country Hill is about maintaining customers by providing amazing service, I will continue my business with country hill and continue to make Rob my go to guy! Thanks!
Third car we have bought from them. Easy process. First two cars have been great. Friendly staff.
Called ahead to make sure car was available, showed up and it was there and ready. Great condition exactly as described. Anthony helped me out, we went through it all and they even got me a rate at HALF of what my pre-approved lender gave me! Fantastic service, Anthony wasnt one of those annoying pushy guys either. Overall super satisfied with everything, cant recommend more. Ask to speak with Anthony and hell take care of you!
I got exactly the car I wanted, no hassle and my salesman Anthony Boone was so amazing!! I will definitely but another car from them and would recommend them to anyone. Their car choices are vast and their prices a reasonable.
Don’t do business with Country Hill.Danny is unprofessional and disrespectful of your time.Country Hill reached out to have me bring in a car to their buying center, only to waste time with completely low ball offer.Country Hill is not giving their customers discount off sticker price and Carson and Country Hill should know better that others will not do so for them.Seller and Buyer BEWARE of scam like approaches from this dealership!
Great Experience. Rob was great to work with and made the process very easy. Price was fair and good value for my trade. One stop shop. Financing was a breeze. Would definitely use Country Hill Motors again. Make sure to ask for Rob.
Extremely helpful. Also saw them handle a tough situation well with another customer.
Had a wonderful experience purchasing from here. Great service, process went well and Anthony was able to help me find something that I will be happy with in this new journy of my life. Recommend visit for their professionalism and forthrightness.
Totally unprofessional and creepy sales staff.Bait and switch tactics endorsed by management.Did not feel comfortable in this location. Be safe out there.
This was my 2nd purchase from Country Hill and Id buy from them 10 more times if I get the chance! Great selection of used cars with really reasonable prices! Staff is friendly and helpful!
I was recommended by two different individuals to Country Hill Motors. Needless to say, they were spot on. Rob took great care of me, answered all of my questions, and helped me drive away in a beautiful Toyota Rav 4.The whole experience was easy, convenient, and I’ll definitely be back.
Excellent service! Bought a Toyota Sienna AWD online with Debra’s help. She went out of her way to help make the entire process very easy as did everyone at Country Hills Motors. The van was exactly as described and I could not be happier! Thank you
Rob was fantastic to work with! Kept me very informed on the status of my car and loan! Everyone was super friendly and went out of their way to answer all of my questions. I would recommend CHM to all my friends and family!
Was impressed with my sales consultant Anthony Boone as he showed me the inventory and was able to hone in on my vehicle needs. I test drove 3 cars and focused on on the 2013 Acura ILX I purchased. Boone walked me through my buying options and we settled on a ideal solution where I financed a portion of the vehicle which enabled me to have a full vehicle warranty for 4 years providing me added piece of mind. Satisfied with my experience with Country Hill as I anticipate I will use them again on future purchases!
Got a great car and a good deal. Fast awesome service.
Great buying experience. Anthony from the sales staff was friendly, courteous, professional and very helpful. He even caught a small vehicular defect that I had missed during my initial inspection. He immediately had it fixed. Truly worth the five star rating.
Bought my first car from them yesterday!! Jose helped me through the whole process! Never felt preassure, gave me time to think about the decision and always kept in touch and kept me updated!!! The process of spending ur cash savings and stress of making sure u find the right car is exhausting! However Country Hill has been amazing! I will recommend others for sure! They offer a great warranty and its a welcoming environment! Thank you to Chris, Jason, and especially Jose u went above and beyond to make sure the experience was simple and amazing I love my car!!!!!
Worse experience getting my title, they wont verify actually address, hang up on you and are unreliable. Now charged additional $100 for title. Worst customer service experience.
All the glory to God for touching the crew at Country Hills Motors and blessings me with a wonderful and reliable vehicle when I needed the most.Everyone was friendly, helpful, clean place despite all the snow but over all fast service . Thank you very much from the bottom of my heart.God bless you all
We ended up having expected trouble with the frame of the truck we got at Country Hill just a few months ago. They gave us our full trade in value and then some and were extremely helpful getting us into a new car at a great deal!
My mom, my son and I have all bought cars from this dealer. Fast friendly service and lots of good cars. Ask for Rob. You wont be disappointed.😊
It was a pleasure to deal with Rob Zuel of Country Hill Motors. As a fellow veteran, he made sure we got the right car for the right price with no hassle. That has got to be the FASTEST car purchase Ive ever made from a dealer.Im LOVING this wonderful 2016 Kia Soul - its a great car, and their dealership did an amazing job prepping the car for us! Thanks Rob!! -- from Soul Man :)
I normally never leave reviews, yet the service here was so exceptional it felt worth sharing. It was my first purchase from a dealer, and everything was presented in a very professional, transparent way. Thanks to Debra, and the rest of her team. I will be back to buy again in the future.
I was interested in a 07 Chevy Tahoe that had 209,952 miles on it they wanted to sell it for $9,952. Also all four tires completely bald. I got told they would not budge at all.
Not worth my time. Guy starts helping us and because I asked for a particular price range he loses interest fast and starts talking me out the door and says he will show me some cars in that range but begins helping another person and even leaves us just standing while he sits down and indulges in another deal! Never will I return!!! Rated 2...but Im taking a star back!
Rob (our salesman) made our car buying experience super easy and very enjoyable. We would definitely buy from Country Hill Motors again.
We had a great experience, we were treated great and we would definately recommend. We will go here 1st next time we are looking for a vehicle. Thank you Country Hill👍😊
If you dont like high pressure sales then this a good place to look for your next car. Low pressure, friendly staff and I got a good deal.
We just recently bought a 2021 Toyota Tacoma TRD Pro from Country Hill Motors and it was an excellent experience from beginning to end.We’ve been looking for a TRD Pro for a long time, and they’re hard to come by with how fast they sell. We were lucky enough to come by Country Hill’s posting shortly after they put it up, put in an inquiry, and Rob from Country Hill gave us a call right away. Rob was refreshingly honesty and straight forward with us, and most importantly he didn’t treat us with any fake fluff that you get from most sellers. It was this upfront and honest approach that sold us on putting down a deposit and making the decision to drive 600 miles from Colorado to KS to get the car.The entire week leading up to our trip Rob kept us in the loop, answered all of our many questions, and worked through all the necessary details such as our trade in and financing.When we got to the dealership, Rob got us squared away, and Jason (who was also awesome) walked through all of the paperwork and had us in and out in 30 minutes, including dealing with our trade-in.It was this fast, honest, and professional approach that made this overall experience a great one, and we wouldn’t hesitate to make the 600 mile drive out again to buy another vehicle with them.Thanks Rob, Jason, and Country Hill Motors. I highly recommend them to anyone interested in purchasing a vehicle there.
My sister bought a car from them had a great experience. Now Im buying one. Highly recommend
Found the ideal vehicle online one night and went there the next day and dealt with Julio. I never felt pressured to buy it or look at other comparable vehicles that cost more. They accepted what I wanted on my trade-in and also included a deal for the major maintenance due within 5k miles. Highly recommend and would be a return customer. Thanks again for the great deal on the Acura TL.*** UPDATE July 15, 39 days post purchase date ***Had the car 40 days and somehow the rotors had become warped, calipers didnt fully release from them so constant rubbing of the pad on the rotors caused me to drop over 1k to replace front rotors, calipers, pads, drain and replace brake fluid. Be sure to check underbody on anything you buy because here are a few photos of my exhaust essentially rusted out and heat shield barely hanging on. This hasnt been fixed yet but after dropping a thousand to so my brakes actually work, the rattles and rust will have to hang onto they completely disintegrate.
CHM Worked to give me a fair price for my car! I would go back.
Great people with a fantastic variety of cars.
A buddy of mine had bought a car from CHM a few months back. Hes having me type because hes driving and he has been meaning to post a review forever but keeps forgetting so Im typing what he tells me. He said never has his experience with any other auto biz gone as smooth with a great sales staff than CHM. Rick J was his Rep that did the deal. Unlike most Rick was different because he listened and cared. He wasnt aggressive or pushy and found John just the right car for what he needed it for. John knows where he will be coming back to when he needs to car shop and the right guy to help. Thanks Rick J and CHM.
I had a fantastic experience with Debra - she was incredibly kind and helpful. The car I was interested in looking at was out front and ready for me to test drive upon arrival. I appreciate that they werent pushy and sold me a car at a very fair price.
Morgan:This is Craig Stedry from Omaha NE. I just want to give you some constructive feedback on my experience with Justin and Country Hill Motors. I was looking at the Mercedes E550 and I had submitted a loan application and spoke to Justin via phone twice. Both of my phone conversations were initiated by me as he was not reaching out to me. The last phone call I had with him was saying that there was a downpayment required. I had asked via email if I could pay the downpayment via credit card. He said yes and that was the last contact I had with him. Then you email me asking me if I had heard from someone and if I had all that I needed. I replied back that I had been dealing with Justin and just waiting on confirmation on final financing and you said that you would pass this info along to your manager. That was the last contact I have had with anyone from Country Hill Motors. I saw online that the car has been sold which is fine but it would have been nice to at last have a confirmation as to whether or not my financing had been officially approved or not. The customer service is seriously lacking with your staff and this has not been a positive experience for me. Even if my financing had not been approved I should have been at least been given the courtesy of a phone call, text or email notifying me. If my financing was approved and I was not notified I just missed out on purchasing a car that I really wanted. I have been in the customer service industry for 40 years and if I received and email like this regarding one of my employees I would not be a very happy camper.I hope that none of your other customers have to have this experience.Sincerely,Craig Stedry
Went in to just look snd left with the car my daughter wanted. This being our second purchace love the atmoshre
I purchased my truck at Country Hill about 2 Years ago, and I also purchased the Extended Warranty. I recently had a Water Pump issue, so I called in, told them it was covered under a warranty. They had be bring it in at about noon, and by 5pm they had filed the warranty paperwork and had it approved, fixed the truck, and had it ready for me to pick up. I couldnt be happier! Smooth, quick, friendly, and incredibly helpful!
I bought a Ford Explore from CHM motors today for 2k under blue book. It had hands down the best kept used cars of any lot Ive been to but the staff was great and not pushy at all. My sales dude Ric got me in and out in like an hour and a half tops and was everything you want from a salesman.
Had a really great experience here. Jose Perez took excellent care of me. Very helpful, clear, and super friendly service from them. I would definitely buy a car from here again. Thanks Jose and thank you Country Hill Motors.
Heavily regret buying from them. Needed a car, but they tacked on tons of extra fees while strongly pushing extras. Then found parts of the car were held together by zip ties.
Great place to go for a vehicle. They will treat you like a person not a number. I had the pleasure to work with Paul and he was awsome. We went in to just look at a couple of cars, he was prompt to see if we needed help. We told him we were just looking and he allowed us to look around with no pressure. Once we had questions he had the answers. We bought a motorcycle from them and he made the process easy and painless.
Not only did I get the car I had been wanting for a great price, my sales person Anthony, gave me a delicious cookie recipe!
Well first of all, everyone should know that you need to take the price that Country Hill advertises, and add $1,300 to it. They have a mandatory administrative and protective surface coating fee that they wont waive.Also, they didnt discuss gap insurance at all with me, but tried to tack it onto my loan paperwork, at a cost of almost $1,000.Next, my salesperson was nice, not too pushy, which I liked. But I was told both by him and the finance guy that their cars go through a significant inspection, and that they dont sell cars with problems. However, I could easily see that all of the tires were severely worn, so I did negotiate a little on that issue. But when I took the car to my mechanic after I bought it, we discovered that the tires were in fact dry-rotted and dangerous. They were the original tires on the vehicle, and had 69k miles on them. Plus, the coolant reservoir was almost empty, and the rear brakes were extremely worn, and leaking. So of course, the brake fluid reservoir was extremely low too. My mechanic also told me it was obvious that the vehicle had never had its recommended transmission service at 60k miles, so that was another thing that Country Hill didnt take care of. So a month after buying the vehicle, Ive spent an additional $1,200 on tires, brake service, and transmission service.So much for their multi-point inspection. I would not buy from them again.
Julio was so professional and understanding of what my car buying needs were. He found us the perfect cat with in our budget. One of the main factor for doing business with Julio was he NEVER pressured us. I will highly recommend Julio and Country Hill Motors to friends and family.. He found the best car for our needs and budget. No over selling just proven facts about the car.. Was so impressed with all staff members of Country Hill Motors. Finance wow me by getting me a loan rate below my expectations..
I have purchased two cars in the last seven years from Country Hill Motors. The process was simple and as a woman purchasing a car on my own, I never felt talked down to or made to feel stupid. I would recommend purchasing or selling a car with Countey Hill.
Dennis was super friendly and nice. He wasn’t pushy and was patient as well. The experience was great. If you cen get Dennis then pick him!
They’re friendly but really out to get you. my car cost $9,300, i walked out spending $14,000 and they lied their a** off to me saying they could only get a good interest rate if they add service fees and a ‘gap warranty’ my down payment was NEVER added to my total, i put $100 down to hold the car (he said would go towards it if i bought) but oddly just wasn’t on the bill with my down payment? they talk good, make you think you’re getting a better deal. DONT go here for your car, save yourself the hassle and go somewhere TRUSTWORTHY.
Anthony made everything quick and easy. In, out, done in less than 2 hours and that includes financing paperwork.
Anthony was awesome. Very helpful and fair price. Great experience. Would totally return.
My family and I have bought 6 cars from them over the years. Up until now they were very reputable. Went to but 7th car this weekend made an appointment got there and was met by Dennis. He didnt seem very eager to sell me a car and instead of giving me attention he was doing multiple customers at once. Needless to say I would be careful going there now as I think they have lost their great service they once had...follow up..i also sent them a text message and have yet to hear from anyone so I advise you to find another place to do business their customer service is a big 0!.
Wearing a mask isnt just about doing the right thing, or following a law. Its also about showing you care about other people, your customers. Based on what I saw County Hill Motors does not care much for their own safety or anyone elses. Seriously, put on a mask. Not a single employee was wearing one. Transaction went about as well as it does at any small dealer. Waiting, song and dance over numbers, hard sell. Its 2020 plenty of dealerships dont pull this act anymore. In the end we met in the middle on numbers but I cant say Id be a repeat customer, or recommend them. Also, seriously, have some decency and courtesy and wear a mask.
Thank you country hill moters. Very friendly. Second car Ive got from this location!!!!
Great experience buying my new car! There was an issue with the car that they fixed right away. Dennis was amazing and kept me up to date through out the process. He was easy to work with and I absolutely recommend him! Financing took maybe five minutes, quick and efficient. Overall I highly recommend!
Excellent service. Made car buying very efficient.
Please, stays away from this country Hill. I go to buy a 2019 Nissan Altima SR. The price was $ 18500 dollars they said I need to be pay down payment $ 5000 dollars and monthly payment is $ 440 dollars for 72 months interest rates 19% percent. This car is not a luxury car please stay away from here. They are the same as the vampire . I am from a poor family but they never know how to help people better way they don’t have a good communicates & kindness & friendly
Not a professional dealership. Right when I walked in, the salesman (Dennis) asked if I was ready to buy the car I was interested in before test driving it. I obviously told him I wanted to give it a spin before making such a purchase, and he proceeded to condescend me asking me how old I was (I’m 23) and why I wouldn’t just buy it right there. He informed that they marked the car down “hundreds” but when I asked for the original price, he wouldn’t release it to me. Shady place, wouldn’t recommend.
Great people, more concerned in your getting what you need than a sale. Dennis worked with me totally without any pressure. Took all the time and patience with me . I left feeling that Country Hills is more than a company. They are family
My husband and I had a great experience purchasing a Kia Sorento at Country Hill Motors. Rob Zuel went out of his way to help us find the vehicle that met our needs, and was within our budget. He answered our questions honestly and was not at all pushy. Hard to believe, but Rob actually made buying a car seem fun! He did exactly what he said, and even threw in a bottle of Tums for my nervous stomach. Youd be hard pressed to find customer service like that anywhere else.We completed the financing paperwork with Jason, who walked us through all the documents. He explained our options and made sure we got a fantastic interest rate and a payment we are comfortable with.I would absolutely recommend Rob and Jason at Country Hill. I would not hesitate to do business with them again.
Great experience and I was impressed with the professionalism, promptness and overall customer service my sales representative Anthony Boone exhibited while working with me from over 1000 miles away. He also picked me up the airport when I offered to just order an Uber. Im not a very patient individual but he exceeded my expectations.
I came to Country Hill Motors in Mission to purchase a used car. My sales person was Tanner, he was very kind and patient. He was willing to answer all my questions. Every thing seemed perfect, so, I was ready to speak with the finance manager Jason about the next steps. He started the conversation off by stating he just came in and was already swamped with work. Im sorry you have to do your job? We continued the transaction and he told me that I was approved for a loan through my bank. He stated the monthly payment amount which included the diamond warranty w/gap insurance. My wife questioned the monthly payment because it was fairly high, much higher than originally quoted. She asked the financier what the apr was, as this was not put in the forefront of his spiel about our finance options. She asked him what the price differences were between the warranty packages and what the payments would look like with out gap insurance. He immediately caught an attitude. He did not want to rerun the numbers and stated that it was the same price with all levels of the warranty packages. We questioned if having a co-signer would make a difference. He stated that having a co-signer with excellent credit wouldnt make ANY difference in payment/APR but this is a LIE. He tried to sell us by downplaying the amount, stating that the amount was only 0.30 cents more per day? Who looks at a per day amount when they purchase a car? Im not buying a cup of coffee, Im buying a car that I have to pay for 5 years. He continued stating that this was the best deal and hes been doing this for over 10 years. This concerned both of us because we were not given any other options nor were we presented with a break down of costs. Were we supposed to just accept his word?I understand this is solely based on credit score, however, I found it very shady and unprofessional that he would not discuss any other options. It felt as though we were being bullied or manipulated into making a hasty decision. We have purchased many cars in the past, mostly from dealerships, and have never experienced this level of dishonestly/deceit. I wouldnt recommend purchasing from this dealership, lord only knows how many unsuspecting people they have scammed with their careful wording.
Contacted the dealership about a vehicle several times with no response. Lost my business to someone who wanted it.
Country Hill Motors and Kris were excellent! We stopped by to test drive a car we saw on-line to gather more information without the intention of buying. However, the excellent customer service and no-nonsense method of providing information and the value of our car saw us leaving Country Hill in the vehicle we test drove. Highly recommended. Thank you!
Great people. Are willing to help you out. Anwers all your questions👍👍👍
Great experience. I was on a time crunch for selling my car, they gave me a good deal with no hassle. After a long day entertaining low offers from other dealerships it was a breath of fresh air. Highly recommended.
Austin was a pleasure to work with as he was very accommodating to my needs quick to retrieve the vehicles for test drive. Also he was very upfront with the financing information & explaining it clearly. Corey was great & provided additional information. He also makes me feel confident to call with any questions or concerns.
Made me make an appointment for the next day when I couldve just went up there just to sell the truck out from under me.
Pretty cool place. I saw a Chevy Nova and a Nismo edition 350z
I bought a car 6 weeks ago. The buying process was great! They were all very helpful. However when I bought the car it had 2 recalls on it. ( not their fault I know ) When I took it to the Kia dealer to have the recalls fixed, they found $2000 worth of work that needed to be done. I had only had the car 2 weeks at this point. I left the Kia dealership and drove straight to Country Hill to let them know about it and that I expected them to take care of it since it was still under the 30 day warranty. They said that they would have the OWNER call me. I waited and waited and called 2x myself before he called me back. I took my car in and he did agree to fix it at no cost to me. But trying to get updates on the progress and when I can expect my car back has been a nightmare!!! People are rude and make me feel like I am a huge inconvenience. I have tried contacting their service department myself to get an update and no one ever answers the phone. I am beyond frustrated. When I asked the owner how the car even made it to the lot after the inspection they perform on all incoming cars before placing on the lot to be sold, he blamed it on Covid!!! The car was on the lot for sale 2 months before Covid even hit!! I support small family owned businesses however I would not recommend Country Hill Motors unfortunately....
Easy experience selling a vehicle that I couldn’t sell on my own. Very quick and professional. Was referred here by a large branded dealership, and received a better offer price for my vehicle.
Selling a car here was quick and easy. I submitted a request to sell my car, entered info, uploaded pics and got a preliminary offer within a day. They texted to follow up and I scheduled an appointment for the next morning. They inspected the car, minor negotiations took place, and the paperwork was quick and easy. We walked out with a check after about 45 minutes. Staff was friendly. If you are selling a car, I would recommend considering giving them a shot.
Dennis did an excellent job at helping us find the right vehicle. We ended up purchasing a Kia Sorento that perfectly fit our needs. We are extremely thankful to Dennis and all of the CHM staff for being so considerate in helping us find our vehicle! I would highly recommend CHM and their staff to anyone for their vehicle needs.
Tanner made our car buying experience a pleasure. We had contacted Tanner before we got to Country Hill and told him what car we were looking at. He had car ready to go for a quick test drive when we arrived. The car was as advertised and we purchased it, with a fair trade in price on our old car, and very competitive rates on car loans. Would highly recommend!!!
I went to Country Hill location in Olathe. I was welcomed in a very friendly manner. Their mission and purpose was explained to me. I was shown the car I was interested in, was shown the car fax immediately and details pointed out. I was given the opportunity to test drive the car WITHOUT being accompanied by a salesperson! When I returned and expressed interest in the car, I was invited to have the car the rest of the afternoon. All personnel were here very outgoing, enthusiastic, and friendly. There was no sense of pressure. Purchasing and financing was just the same! Everyone made me feel comfortable and I left the dealership feeling very excited and reassured about my buying experience. I would enthusiastically recommend Country Hill Motors!
I started my search for a Mini JCW a few months back, and didnt see anything I liked, until I came across a Mini JCW from Country Hill. I inquired about the JCW with an email using the CarFax app. I got a response within a couple hours. From there, we started a conversation with Kris, about the JCW. I was than referred to Dennis, who had more knowledge about the car. My wife and I negotiated the price, and they were extremely open to negotiations. Before coming down to see the JCW, we negotiated a great deal on the car, so we put a deposit on the JCW. Had to have it!! Thereafter we set up an appointment to come pay and pick up the JCW. My wife and I already have a 2015 Cooper S, as we drove that down to Country Hill. Once we pulled up we were immediately greeted by Dennis. Later finding out on our test drive, Dennis has a 1967 Mini. Very Cool!! Side note, I was wearing a T-Shirt that had a 1967 Mini Cooper S that won the Monte Carlo Rally back in 1967. This sale was meant to be. After we agreed on the price of the car and put the deposit down, the Country Hill mechanics noticed a leak, an oil line to the turbo. Most dealerships would not have fixed this, and just let the customer find out later and have them fix and pay for it. Not Country Hill. They fixed it. We will defiantly be repeat customers. Dennis, and Country Hill staff were amazing. Only criticism, it took too long to get paperwork filled out and signed. But what dealership is quick at doing that? LOL. Dennis and I still chat about our Minis. Highly recommend these guys!! AWESOME!!
I 100% recommended Ric anyone looking to buy a car! had a very good experience, and it was a fast process. we ran into a few bumps in the road and they managed to work with me even with my low credit and trade in! Thank you so much
I would personally give it no stars but I have to rate it something. Anyway this place is awful. the staff, the vehicles, and overall quality. Most of the vehicles that they have are faulty. Pricing is reasonable but not if I have to pay for new parts for more than what the car is worth. They also bribe people to leave a good review for a little cash.DO NOT GO
Country Hill’s team was great to work with. They made the process easy, they were transparent and more than fair. And a special shout out to Sydney, she was a first class professional.
My Experience here was amazing. Hank has been one of the best Salesmen I’ve done business with. He treats you as if you’ve known each other for years and provides you with all the information you need. Probably one of the best qualities is that you absolutely do not encounter the stereotypical “Pushy” salesman vibe. Overall I would recommend anybody to go to Hank Martens if you want to buy a car. Thank you once again Hank my family loves the car.
We bought a vehicle for our new teenage driver. Country Hill had a great selection of vehicles suited for new drivers. Our sales person was Julio Lara. Julio was great to work with! He was honest about their pricing policy and was up front with their admin fees. He wasn’t pushy but worked to come up with a price we could agree upon. We felt Country Hill’s pricing was very competitive. They treated us very well.
Salesman was very fun and respectful. Great service and really seemed to be genuinely interested in getting me the car i wanted for the best price. Great if your looking for quality used cars under 20k
Good place to do business. Friendly helpful professionals serving the public there.
Great place for buying a vehicle, but they are a little bit too expensive
Paul was a great salesperson. No pressure, and no hassle. Was eager to help, and made sure to answer any concerns that I could have had. He helped me get a great truck with a good budget.
By far one of the best car selling experiences I have ever had. Professional but easy going from start to finish. Thanks to all the people involved. I wish the best for all of you
I have had a wonderful experience at Country Hill Motors in Olathe, This is the fourth car I have bought from them and this time the salesman Austin and manager Corey gave me 5 star service. I wish there were 6 stars to give. They went above and beyond the realm of service expected. I would recommend this dealership every time.Sherrie M
Julio was great!! We went in to Country Hill Motors looking for a minivan. Julio showed us a few different options in our price range. Then we saw the Nissan Quest. My husband is a big man and roominess was a big factor. I have several dogs and 10 grandchildren. A roomy minivan was a must. We traded in our truck and Julio found us two loan options. We left that evening in our newer minivan. There was a seatbelt issue and they sent us over to their maintenance department and fixed it within 15 minutes.Julio had a wonderful no pressure approach. He listened to our needs and we left with the perfect vehicle for our needs.