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Expert Automotive
3770 S Mendenhall Rd, Memphis, TN 38115, United States
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Expert Automotive
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Ti
Review №1

Derek at Expert Automotive is a great guy. He is friendly, knowledgeable and professional. He communicates well and provides his recommendation for your car care and he also sends a reminder that your next service is due. Im a repeat customer and I still recommend Expert Automotive for all your car care. Tell him Tina recommended him. I will continue to support him with my business. Thank You Derek for your awesome service.

El
Review №2

Friendly and courteous service. Appointment required. I have recommended them to family and friends.

De
Review №3

I have went to this shop maybe 3 times. Each time ive went, i asked them to check everything so i could get it fixed all at once. it seems as if Mr. Derrick knows that im financially able to keep coming back so does not tell me what else i need serviced until completing some of the service. the last visit i spent $1500 on control arms, shocks & ball joint replacement which is fine but why is my car still driving the same & tires still angled?

ro
Review №4

Great customer service good job and top off fluids clean and friendly

Vi
Review №5

Fixed my car and no problems with that area since and he communicates well.... him and his front desk clerk

Cy
Review №6

Great customer service.FriendlyProfessionalNicely priced

Ma
Review №7

Great people! Love the customer service !

Ri
Review №8

The owner is very professional and friendly with great customer service !

Mi
Review №9

I have been going to Expert Automotive for at least 4 years now. Of all the mechanics I have used in the past, Derrick and his crew are the best. Derrick makes you feel comfortable and educates you with any issues involving your vehicle. To add, the aura in the shop is friendly and family friendly. Derrick has a customer in me for life!

Fo
Review №10

Ive had Expert Automotive to service my vehicle several times. From oil changes, brakes and rotors to engine repair. They have done an EXCELLENT JOB. They call and remind me its time for an oil change. I can call with a problem and they work with me to fit me in so they can see whats going on. They are very friendly and the service is fast. They keep their word on the price and the length of the time it will take to do the service. I have found Darryl to be upfront and honest, he has not lied or deceived me, from day one.

Du
Review №11

Best place ever! I wish I would known about these guys when I bought my first car. They’re very Professional and will let you know exactly what’s wrong with your vehicle. Most mechanic shops will try to over charge you and act like something is wrong with your car, but not these guys. I highly recommend for any vehicle problems. The prices are reasonable and the staff is perfect.

TB
Review №12

Expert Automotive provides outstanding car care services. I tried them for the first time about 2 years ago during one of the Tuesday Ladies oil change specials. I was so pleased with the owners outstanding customer service that I now bring all three of my vehicles to this shop.They have a very clean facility and comfortable space to wait in while your car is being worked on. They are honest about their schedule of work and are great about scheduling appointments to have your car serviced.One of my vehicles is a hybrid and they do all of the mechanical work on it. While they do not do any of the electrical work for this vehicle, I always bring it them first for direction about how to get it serviced.Expert Automotive is part of my inner circle that helps me with all of my transportation. I highly recommend that you give them a try!

Pe
Review №13

In the future could you not refer anyone to the shop beside yours. I was scheduled to come.in at 3pm..finally got in at 415p..I understand you trying to b a team player...but theyre not ready for the game..smh..

Mo
Review №14

I have been coming here for years. Derrick and the staff are always very friendly. Derrick is always honest and truthfully about the service you need. Derrick do not try to take advantage of his customer. I have had nothing but the Best Service. I will continue bringing my car to Expert Automotive.

El
Review №15

My 2014 Ford Explorer was seen in a timely manner. The customer service was great! Since I am a repeat customer, needless to say, I am very satisfied with the work done on all my vehicles.

Ch
Review №16

Got my brakes and roters replaced here. Was in and out quick with exceptional service. Mr. Derrick and his staff are awesome!

Ch
Review №17

Derrick was really nice and worked with us on trying to get our car fixed. They even have financing available if you cant pay for a big job upfront.

da
Review №18

Great service with a professional atmosphere. Thanks for everything

Le
Review №19

I am very pleased with my service at Expert Automotive. I would recommend this place to anyone who needs service on their vehicle.

Fr
Review №20

Nice and clean place

Er
Review №21

My heat was out on my Nissan Armada. Expert Auto diagnosed and fixed my heating issue at a reasonable price. I will continue to use Expert Auto for my car repair needs.

Ta
Review №22

Always a good experience when I visit this place...I just love them!!!

Ta
Review №23

Derrick is a very good lier..that has great workers the guys that work on the cars are good...Derrick will look you in the eye and lie to you.

FU
Review №24

Always giving back to the community. Great car service...Easy to find. Tuesdays is Ladies Day...reasonable price. Excellent, friendly and professional team.

Di
Review №25

Got an oil change. Great customer service. Quick and efficient

Be
Review №26

I am satisfied with the work they do, and the place is always clean.👍

Te
Review №27

Awesome service with friendly and RELIABLE service! Kept my 99 Ford Explorer running tip top and also very affordable. I was in a car wreck and honestly hate that I cant get my new truck serviced (due to warranty). But highly recommend this shop!!!

Re
Review №28

My first time doing business with this shop was an excellent experience. I am well-satsified with the results from my car after being serviced. Oh yeah, the owner Derrick Kendall is very professional, friendly, & knows his business. But, remember he does quality work, so there will be quality money spent. Well-worth it. Thanks again & I will be returning.

Ro
Review №29

Great customer service and does a great job on your vehicle. If you looking for an honest, reliable, friendly shop to get automotive work, this is your place. Ladies day is on Tuesdays!

Me
Review №30

Excellent service, nice and respectful employees. They did a wonderful job on my car in a timely manner. Highly recommend this shop.

Ki
Review №31

Same day service for a starter replacement. still going strong 3 months later. highly recommend!

Jo
Review №32

Fair priced, no hassles or surprises, no attempts to up-charge, repair delivered on-time as promised, professional environment. Will use again!

Fr
Review №33

I had a very positive experience with Expert Automotive! And I WILL use Expert Automotive again... I have a 2009 Chevrolet Traverse which started giving me trouble in March of this year. I noticed small amounts of anti-freeze leakage in my garage. I took the car to a Chevrolet Service Dept where I had an oil change and a radiator flush & fill. I told the service rep about the leak and asked how much it would cost to repair. When my vehicle was READY, the service rep did NOT have an answer about the actual cost to repair the leak. He said they were not sure where the leak was coming from, but that my vehicle had several issues. He estimated I had $2500 worth of work that needed to be done, but provided no details of the problems and no details of specific costs for parts and labor... HOW CAN YOU GIVE ME SUCH A DEFINITE PRICE IF YOU CANT TELL ME WHAT THE PROBLEM IS? Needless to say I did NOT authorize them to tinker around for $2500. Within a few days of being serviced, my car started leaking more and running hot... I could not go back to the Chevrolet Service Dept... the TRUST was gone!I heard the commercial for Expert Automotive on the radio, and decided to try their service since it was close to my home. I called to make sure they worked on my type of vehicle. I spoke with Derrick Kendall. He assured me they did. I had my vehicle towed to the shop to avoid causing damage from it overheating. This was on March 15, 2017. Two days later, my car was repaired for about $2000 less than what the Chevrolet Service Department estimated! It was primarily a busted water pump. Also, Expert Automotive provided me with a list of things my vehicle WILL need to continue operating properly WITH the cost to do the jobs (still less than the OTHER Service Departments ESTIMATE to tinker under my hood & allowing one service at a time as needed). Now, I have driven my vehicle for about a month and a half with NO LEAKAGE and NO PROBLEMS! Expert Automotive provided excellent service at a reasonable price! I will use them again.

Mo
Review №34

Ready to get my car serviced by Derrick and the team! Customer service is great and they have a wonderful sitting area if you bring kids.

El
Review №35

I have been going to Expert Automotive for years. They always provide excellent customer service. The environment is clean and friendly.

AD
Review №36

Went in for a oil change around 9:15a, and was done in 15-20min. Wow!🤜🏿🤛🏿👏🏿💪🏿🤜🏿🤛🏿☥. Plus you cant beat a BBB ACCREDITED Buisness. I will definitely frequent this automotive shop.✊🏿✊🏿✊🏿✊🏿✊🏿✊🏿✊🏿✊🏿✊🏿✊🏿

Ea
Review №37

Great service & quick repair time, the owner is very knowledgeable and he will take the time to explain your repair in detail. Thx Mr Derrick.

Li
Review №38

Great job

Pa
Review №39

Derek and h o s team does excellent work!!

Sh
Review №40

Not satisfied at all. I had some front end work done. I specifically asked for my front brakes to be fixed. The company,im at gave these ppl 1,500 to work on my car,absolutely no brakes what so ever. I took it back,and was told there was air in my tires for the scrubbing sound.(lie) I have a warranty!!!!! I called again,as to get some assistance and was told.. Well maybe your brake line is leaking. No!!!! U simply didnt fix what i asked,and they took Maximus payment with no problem. Ive contacted my company and I WILL NEVER USE THIS SERVICE AGAIN.😁

Re
Review №41

Great work and reliable

Ma
Review №42

To high will never never go again

Ma
Review №43

Excellent service

Pe
Review №44

Great service!!!

Va
Review №45

Oil change

Information
15 Photos
45 Comments
4.6 Rating
  • Address:3770 S Mendenhall Rd, Memphis, TN 38115, United States
  • Site:https://expert-automotive.business.site/
  • Phone:+1 901-433-9711
Categories
  • Brake shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–3PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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