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Professional Automotive Repair, Marietta
1770 Lower Roswell Rd, Marietta, GA 30068, United States
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Professional Automotive Repair, Marietta
Comments
Em
Review №1

The first time I ever had to take my car to the mechanic myself i decided to go here. As a young female i feel it’s important to share that i felt safe and respected here. The staff was kind and helpful, and the lobby is also really pretty.

Ay
Review №2

I have been taking my 2006 volvo here for years(since 2012/13?). I trust them wholeheartedly. They are honest, caring, personable and wonderful. I started coming at about 120k and have 225k on my car. I know two other families that deal with Prof automotive and has been for years as well. I will stay with them forever!! FOREVER!!! because I trust them that much.

Je
Review №3

Phillip is an extremely professional, honest, courteous guy and runs a top notch auto repair business in the Atlanta area. He took care of my car in a little bit of an emergency situation and the service and communication were awesome. I highly recommend this business.

Vi
Review №4

Phillip is fantastic. Always professional and friendly. This is a place I trust for my car repair.

At
Review №5

Absolute Best! We never worry about car maintenance. Philip is amazing. The mechanics are all excellent. Satisfied loyal customers for over 15 years.. 240 Volvos and a Honda Element. Highly recommend!

A
Review №6

Professional, respectful, and did the repairs at reasonable prices. Can’t ask for more.

Le
Review №7

I have been taking my cars (2002 Volvo V70 T5 Wagon manual and 2010 BMW 325i auto) for about 10 years and I couldnt be happier with Professional Automotive. Phillip and his staff have always been a pleasure to work with. Their work is exceptional and very reasonably priced. Highly recommend them for all your auto needs.

Co
Review №8

Philip and his crew are always able to help me out

Th
Review №9

TL;DRThese guys are trustworthy, helpful, and really just want whats best for you and your car. I recommend you read the whole review for my full experience.Professional Automotive Repair is the most dependable and trustworthy automotive repair service I’ve ever dealt with. Hands down. Let me give an example. Bear with me.I go to School at Berry College in Rome, GA. I have an ’05 Volvo S40 that I got used, and right now its sitting at about 115k miles. Professional Auto Repair is the place my whole family uses, and Phillip knows me and my car very well at this point.One afternoon, my car absolutely went out on me less than a mile from Berry, and I had no idea what to do. Since I was about an hour and a half from Phillip, I went ahead trying to find a decent place in Rome and had it towed there. I asked around, found a place with good reviews that had been around for a while, and brought my car over.When I brought it in, they guys there were pretty optimistic the issue wasn’t that bad, and that the cost wouldn’t be that expensive. The next day, surprise surprise, I got a call saying the issue was way worse than they originally thought, and I had a cracked timing belt and a cracked valve. They told me the new cost was going to be in the thousands, much greater than the value of my car. I got my dad to give them a call, because let’s be honest nobody is going to give a college student a straight answer with car troubles. The owner gladly told him to give Phillip a call and get a second opinion, so that’s just what we did.When Phillip heard what was going on, he immediately gave me a list of questions to ask the mechanic in Rome. The answers he gave mostly checked out, but it really gave Phillip a bad feeling about the whole situation. Phillip ended up recommending we bring the car back to him not to make money on the car, he just didn’t want to see us waste our money.When my dad called the garage owner in Rome, he said the car was already partially torn apart. He told him to put it back together on his dime and we were going to have it towed the next day.Sure enough, when Phillip got ahold of my car he found the real issue in just a few hours. Turns out I only had a bad ignition coil, which he said was a know issue with that make and model. So for ~1/10th the cost of what the other guy quoted me I had my car back up and running great, and I got to avoid the huge headache of shopping for a new car!I called the owner of the garage in Rome and told him the outcome. He was quiet. I said to him he owed me back the $200 spent at his garage in credit. As he started to make excuses, I informed him it didn’t really matter, because he wouldn’t see that car or us again.The bottom line is Phillip and Professional Automotive Repair is a trustworthy, quality group of people. They know their business. They will always have my business and I gladly refer them to other people I know.

Ja
Review №10

I called and asked about some starting issues I was having. The guy I talked to was extremely helpful over the phone, and offered to fit me into their schedule quickly. It ended up being a bad solenoid, which they took the time to explain what that was, how much the replacement is, and their repair rates.If you need a trustworthy mechanic definitely try here!

An
Review №11

The owner, Phillip, is a fantastic person who knows automobiles. He has reasonable prices. He can replace you transmission in a day or change your oil with a smile. His staff is friendly and very professional.

De
Review №12

Phillip and his crew are very knowledgeable & conscientious. And they listen to women when we describe whats going on with our vehicle. And they explain what they find/diagnose in terms we can understand. They have totally earned our trust. We determine our car choices by their recommendations!

Da
Review №13

5-Stars ALL THE WAY!! Mark, Philip, Bill, and Matt are a great crew!! Always knowledgeable and friendly, they are quick to diagnose an issue and get it fixed. They specialize in Volvos, but they work on other cars, too.Ive taken my XC90 and S60 to them for a few years now, and I am always confident that they are well maintained for my journeys, especially when driving on Atlanta roads and highways. As they already know, I am very particular about my cars, and as a result, Im very particular about the shops I take them to. Their fair prices, attention to detail, and all around PROFESSIONAL (they stand by their name) customer service keeps me coming back.Professional Automotive Repair of Marietta is AWESOME!! HIGHLY RECOMMENDED for all brands, especially Volvo. Thanks for all of the amazing service over the years, guys!! :)

El
Review №14

Phil and his crew were amazing. He diagnosed the issue with Jeep Cherokee which was my car burning through oil at an excessive rate and causing my car to stop while driving. He is going above and beyond to make sure that my warranty will cover this issue by having a follow up to ensure that we can prove it’s my car and my warranty will cover any other issues due to the defective engine. Such a nice guy and I would recommend him 10/10.

As
Review №15

Super friendly, always willing to help you out.

F
Review №16

Great place to take care of your Volvo, especially, after the warranty is out. Honest business and competent mechanics. Highly recommended.

Ro
Review №17

I trust the guys here to do quality work for a reasonable price. Friendly/helpful staff as well!

Do
Review №18

Have one had one experience so far for my 2008 Toyota Sequoia but I think I have found my new mechanics going forward.

Fr
Review №19

Purchased a vehicle, wonderful.

Co
Review №20

Amazing and Such good people! They took their time and looked at my car, with me and explained it all. I came here after Roccos screwed me over. 2000 dollar quote from Roccos turned into a $350 job from these guys. My new trustworthy family mechanic. Thanks guys! My car was a Volvo also which us touch to find mechanics used to it.

Da
Review №21

Good work and affordable.

Hu
Review №22

I’ve used Professional Automotve for my Volvo several years now. They are prompt and professional. They have always done a great job and take the time to explain what is going on with the car. Highly recommend.

Mi
Review №23

I love Phillip and all the PAR associates. Theyre always professional but take care of me like family. My husband likes them too as they never overcharge or come up with imaginary broke parts or labor.

Al
Review №24

They saved the day during a travelers worst nightmare - car trouble while out of town with family/kids on a holiday weekend. Was fortunate to have my bro-in-law find this place the day before what most other places were using for a long weekend. Our car was ready Friday morning on the day after the holiday at a very fair price. Would highly recommend. Thanks guys.

Ch
Review №25

Love getting my car fixed here.

Fr
Review №26

Very professional and courteous. As well as technically competent, and competitive in service repairs. Highly reccomend

D.
Review №27

These guys are top notch and extremely professional, very knowledgeable and honest. If you have a Volvo or any car with an issue, then you should give these guys a call. I plan on using these guys for all my regular maintenance for both of my Volvos.

Ed
Review №28

Phillip is absolutely one of the nicest people I have ever met. We had a 2004 Chevrolet Cavalier and wasnt sure what was wrong with or who to take it to since we live 1 hour south of Marietta. We found this shop close to our son job when the vehicle stopped on him and I can say if I could recommend a auto shop in Marietta its this one. Everytime we needed an update about the vehicle he was extremely nice. Phillip we Thank You for all your assistance.

Jo
Review №29

Bought a 08 Volvo XC70. Took it in for a cooling fan issue. They diagnosed the problem right away and cleared the codes. Love this place! Philip and Bill Rock! If you have a Volvo skip the dealer and come here!

Da
Review №30

Its been over 7 years since Ive gone to them, but they were great maintaining my Volvo V-70. I imagine they still do just as good a job now, I just dont drive a car that they would maintain, otherwise Id go to them again.

Ra
Review №31

Friendly honest owner

De
Review №32

Most dependable and trustworthy Automotive Repair Ive found in Atlanta. Hands down.

Pa
Review №33

Excellent, personalized service. Very knowledgeable

Ja
Review №34

I had a great experience. I had a older vehicle and Professional was always helpful, kind, and honest (which feels super rare in the auto repair world). Ive recommended family and friends to them. They are my go-to when something goes wrong in our familys cars.

Sw
Review №35

Great place to have your auto work done. Honest and reliable.

RM
Review №36

Took my 2014 Hyundai Equus in for a diagnostic and possible repair. Phillip was courteous, professional willing to help and didnt try to take advantage. He took the time to research my vehicle to come up with the best solution. Id recommend him to anyone and will visit again for future repairs.

RO
Review №37

Phillip is very honest! Ill keep them close. Took good car of my car. Thanks!

T
Review №38

Great folks. Work was completed faster than expected and I was called after the initial diagnosis and before and after the work was completed. Only place Ill let work on my wifes car

Hu
Review №39

I do most of the work on my vehicles, but when I need to hire, I trust the guys here. Theyre honest, prices are very fair, take pride in their work, and are always friendly. Talk to Phil. Hell take great care of your car needs.

mi
Review №40

Give your car the level of maintenance it deserves! One of the best automobile repair shops in e.cobb hands down. They work on all cars but really know volvo. I have been using them for 10 plus years and have never had an issue . I plan on using them forever. Give Phillip a call today to schedule your next appointment.

Je
Review №41

A year ago I had my Volvo ‘08 C70 tuned up at an auto shop near my home. Soon after the engine started misfiring and was told by same shop 2 cylinders were cracked and a new engine was required (+$5k). While seeking a second opinion I came across Professional Auto Repair in Marietta. Phillip, GM, and his team determined the problem was two cracked spark plugs! ($10). One year later and the car is operating great. Just had some additional maintenance work done by PAR and could not be happier. Shop is now under a new owner, Mark, who seems to be very personable and engaged. Combined with a very knowledgeable and trustworthy GM in Phillip plus experienced mechanics, I highly recommend Professional Auto Repair. This group is the real deal!

Ro
Review №42

Phil did a great job in repairing our Volvo. He and his team are incredibly honest and reliable.On 2 occasions he has done work for us on our car and not charged us when most would have.I can not recommend this honest mechanic enough.

Ha
Review №43

I have a 2003 Ford Taurus that always has issues. They’ve fixed up all of the issues that other mechanics told me couldn’t be fixed blah blah. They are also efficient and can get the job done in less than 3 hours

Li
Review №44

Professional, timely, affordable, and courteous. Thank you!

je
Review №45

This great is place and offers 3 different locations that all work together as a team.I am really impressed with the speed in which they fixed my car.The pricing was fair and I would not go to anyone else to get my car fixed.

Br
Review №46

Best car shop Ive found for my Volvo. Phil is great and the guys here are fast, reliable, and honest. Great alternative to the dealership for automotive repairs.

Mi
Review №47

I wont take my Volvo anywhere else. What I thought was going to be an expensive repair was reasonable!! Clean place, quick, cool guys who know their $h*t. If there were a 6 star rating Id give it.

Ri
Review №48

Philip and guys do great work!

Mi
Review №49

A truly honest repair shop. A rare find indeed.

R.
Review №50

This shop is exactly what you would expect from an auto repair shop! From the first phone call Phil gave me a realistic quote that was significantly less than the overpriced Acura dealership. After I dropped my car off Phil gave me a call and told me what repairs would be required before starting any of the work. The final price came in a little less than I was originally quoted. I was very pleased with the service and they have earned a loyal customer due to great customer service, professional work, and honest prices. The reviews are true.....this is a 5 star car repair shop!! Thanks again Phil for helping keep my car on the road!

Ky
Review №51

They always take good care of us. Great to have some place we can trust.

Lo
Review №52

Great service. Great people.

Ro
Review №53

Honest, competent, beats the hell out of the dealership on price.

K.
Review №54

Super nice guy who helped me with all my questions and made me feel good about my decision

Je
Review №55

Love this place! Very honest and treats women great!

Sh
Review №56

Phillip has his crew are great at what they do & always friendly.

Ca
Review №57

Several lights on my 2010 subaru outback suddenly went on and I went to the nearest, highest rated auto repair shop which was Professional Repair. NOte my car was still driving fine. First they told me that my purge valve was broken and they purchased the part of $46 and replaced it for an additional $144. I drove away happy but then the lights came on again less than 3 miles away. I returned and they told me that I needed a new Transmission at a cost of nearly $8,000! I asked how that could be when the car was driving well. They said it was only a matter of time. I left and the lights soon stopped flashing. My car is still driving fine. My experience with this shop was terrible and they certainly did not live up to the high ratings given by other clients. Dont take a subaru there as they do not know what they are doing!!

Ri
Review №58

Best Volvo career mechanic (Bill) in Atlanta area

Jo
Review №59

Amazing automotive repair experience

Mi
Review №60

I highly recomend Professional Automotive Reapair for any of your vehicle servicing needs. I take my Toyota Avalon there and have received excellent friendly service at affordable rates everytime.

Ed
Review №61

Great service and friendly

Je
Review №62

Great service

Ga
Review №63

Friends of the auto repair business .

Si
Review №64

Honest, knowledgeable and fair priced.

tr
Review №65

This place is the best!

Mi
Review №66

If you got a volvo this is your mechanic.

Jo
Review №67

Phillip always takes good care of me.

Se
Review №68

Deelership service

Information
23 Photos
68 Comments
4.9 Rating
  • Address:1770 Lower Roswell Rd, Marietta, GA 30068, United States
  • Site:https://professionalautorepair.com
  • Phone:(770) 509-7900
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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