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German Auto Repair, Inc.
1540 Roswell Rd Suite 500, Marietta, GA 30062, United States
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German Auto Repair, Inc.
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Br
Review №1

After going to several places including a bmw dealership. A friend that has his wifes porsche worked on here suggested that I take my i8.And I was not disappointed. Will take my i8 here anytime

Is
Review №2

DO NOT GO HERE !!!!!!!!! I’m writing this from the parking lot right now. These guys have no clue what they are doing whatsoever. I came in for a P0170 code and some cylinders misfires on my Mercedes my check engine light would not stop coming on after a reset. The fat technician in the garage was the one that worked on my car he told me that the breather hose were the reason for the P0170 code I told him to go ahead and fix it so after he up charged me the work not even a day later my check engine light comes right back on. I drive back immediately and he tells me it is now my intake manifold I ask him how he missed that yesterday and he give me the run around about him not wanting to turn the smoke pressure up to high. They try to charge me another thousand plus dollars to repair the new found problem he is not even certain would fix the code. I told him I would not be dumping thousands of dollars into their cash trap and he smiled smugly and gave me my car back. Long story short these guys are scam artist they don’t truly know German cars just old mechanics taking guesses and trying to take more and more money until you just stop coming back. Can’t believe this is how these guys treat US army soldiers.

La
Review №3

Ive had two separate really good exchanges with these folks. I found them on Google maps then Im always wary of going to a new mechanic. The reviews are really good and after you deal with them its pretty clear why. Theyre very transparent and give you a lot of options regarding what needs to be fixed now then what can wait till later.

JA
Review №4

I started using German Auto Repair when my former BMW mechanic retired. German Auto repair had all my issues diagnosed & the car ready to go quickly. Their prices are competitive. I highly recommend using German Auto Repair!

Mo
Review №5

Great work! Will absolutely be using them again for future repairs

Ja
Review №6

I have been using German Auto Repair for many years and I have always been completely satisfied, one hundred percent. This last time was especially mind comforting after I was informed by a Mercedes service advisor that I would need to replace all fuel injectors to resolve my misfire. I then took the car to my regular service mechanics at German Auto Repair and was told that the problem was minor, a fuel pressure valve. I had the car repaired and running within a few hours saving me time and money. I couldnt be happier.Recommendedview all reviews

Mo
Review №7

I was referred to German Auto Repair a few years ago and have been going to them every since. Their work is high quality! The service is excellent and the prices are reasonable. They have kept my car in top running condition. What is most important to me is integrity. When I take my car in to German Auto Repair, they tell me the truth. They dont try to get extra money or perform un-necessary services. Finally, if it is a rare repair that they cant fix, they tell me. This is why I recommend them and I will continue taking my car to them as well.

Jo
Review №8

German Auto Repair has always performed high quality maintenance and repairs for my CLS550, since 2015. Robert conducts business professionally, in that the repairs and maintenance are always completed quickly and on time. I highly recommend German Auto Repair because they mean business, and will not give you the run around.

Er
Review №9

Did a nice job replacing a camshaft and timing chain on a 2016 Volkswagen Tiguan

Al
Review №10

This is the best Shop in the World.

Ve
Review №11

Always take great care of my fickle auto 🚘 :-) Robert is extremely patient and helpful!

Ja
Review №12

I needed the hydraulic cylinders replaced that operate the functions for the hardtop, convertible top, and roll bar. All eleven cylinders needed replaced which required special services and skills. The job was completed as promised with outstanding results. I have had German Auto Repair work on my other vehicles over the past ten years and extremely satisfied.

To
Review №13

Robert was very friendly and knowledgeable!!Definitely felt like I was in good hands and will continue to take my Mercedes there.

ch
Review №14

This is my second time using German Auto Repair for repair services to my 335i BMW coupe. Both experiences were top notch as my car ran 100% smoother after each visit. To date, they have fixed a control arm issue, and as the call it, the BMW trifecta (the oil pan, oil filter housing gasket, valve cover assembly) to my satisfaction. The prices arent cheap, but they are less expensive than what you would pay at the dealer. I would have given 5 stars, BUT my car seems to have a few knicks/chips that werent there prior to my service visit. The shop is on a very congested lot (this was a concern of mine) that is shared with several other car repair shops. I would certainly recommend this shop, but I would strongly recommend that you make note of any imperfections to your vehicle before and after having it serviced.

Da
Review №15

The facilities are very nice and clean and everyone was very friendly and professional. Took time to explain everything. Prices were fair too. They have gained a new customer and I would recommend anyone looking for dealer quality without dealer prices to definitely go to German Auto Repair, Inc..

Sy
Review №16

German Auto Repair is the best! Theyve provided me with friendly, reliable, professional, on-time service for years which I greatly appreciate. Thanks German Auto for helping me keep my 13 year old BMW 328i running safely. I highly recommend this service!!

Ra
Review №17

Straight up certified bmw repair shop. Ask for chuck . He’s the best

Ta
Review №18

Excellent experience - every time! As a woman taking a car to the garage its always nerve wracking - not here. Clear communication, honest, fair pricing, top notch work, excellent service. Best shop in town.

Ro
Review №19

German auto repair has some of the best master macanecs and the owner mr bill is one of the most down to earth good bisness in Cobb county I highly recommend them for all your auto repare

Bl
Review №20

Look no further. I have hired them twice with outstanding results at reasonable prices. Transparent, organized and professional.

jo
Review №21

Only place we take our Mercedes for service. Very qualified staff and technicians

Es
Review №22

These folks will lie on turn around time. If they say one day, prepare to be told we found other issues and he is fixing them now check back tomorrow. Then same thing tomorrow. Their turn around time is always a lie. I experience it twice before dumping them. Once you commit to your car being fixed heir, cross your fingers. I have nothing good to say because it happened twice. Im done with them and I hope folks keeps exposing them till they shape up.

SK
Review №23

Repair shop with integrity - as my Bimmer got older and started to show its age, I started to shop for a local repair shop few years back. After 3 frustratingly not so good experience (read getting ripped off, pushed to do things the car probably did not need, etc.), I landed at German Auto Repair and have not looked back since. Robert and crew tell me exactly what is needed, dont try to hard sell unnecessary maintenance that can wait safely and charge fairly. Even though I have moved several miles away few months back, I continue to use them. I highly recommend German Auto Repair.

Cr
Review №24

Great service. Robert is a wonderful person who gets straight to the point. Ive taken my car there twice for 2 different things...excellent service and turn around for my vehicle.

G
Review №25

Zack, my professional technician of choice is meticulous in diagnostics and exceptional in repair strategy to achieve the intended goal in the most efficient manner while keeping cost and time at the forefront of mind. He has kept my 1987 MB running and humming for many years. His approach is do it right the first time.

Sh
Review №26

Its great to know a shop that won’t rip you off when it comes to repairs. I took my car to a VW dealership and after having a terrible experience and getting quoted for $1000 repair to replace power steering pump, ac pump, and drive pump, I decided to get a second opinion. Luckily I found GAR and told them what needed to be replaced. After a quick turnaround from having my car they were able to run a diagnostic and found that all that needed to be replaced was an o-ring for less than $100. Now I’m back driving my car with no issues. This is a great shop with excellent customer service

Ga
Review №27

Nice guy, too overwhelmed with business. Never did fix our car after leaving it there 4 weeks! Still have to go somewhere else. Bummer!

Bi
Review №28

Bill runs a tight ship. Robert is a great counter man and Jerry is one of the best thats ever done it. From my MK4 to my E39 I have received honest advice, great service and quality repairs.

ch
Review №29

My car is always ready on time and I trust the mechanics to do a good job and advise me as to what is necessary to repair. I would recommend them to friends and family.

Ma
Review №30

I own a very old Volkswagen that is usually a hassle to have repaired. German Auto Repair diagnosed the issue within minutes of me dropping off my vehicle and had it fixed by the next day! Very reasonable rate of labor for their quality and speed of work! Also, they honored military discount for labor and parts, which was a great perk! Additionally, they have an online service for me to track my repairs and my mileage, which is helpful for a older car like mine. I am so happy I tried German Auto Repair out as I now finally have a mechanic I can trust with my older car and all its special issues :)

Al
Review №31

Ive taken my Mercedes here for every service and part replacement that its needed in the last 6 months, every time ive brought it in theres been excellent communication and quality work done on the car. The dealerships in the area will not provide this level of quality

St
Review №32

This place is awesome. Great staff and great prices!

Ro
Review №33

Complete ripoff! Charged me thousands of dollars to repair my car with genuine MB parts, but did not complete the job and gave me some bogus reasons....Had to tow my car to another shop that fixed it it 2 days afterwards! Stay away if you can!

St
Review №34

German Auto Repair has been taking care of my 1986 Porsche for almost 10 years. While many shops claim to have skilled personnel for German vehicles, it can be hit-and-miss. German Auto Repair truly has a team of skilled professionals who can repair any issue which arises on German vehicles, and does so quickly and efficiently. Ive always been pleased with their service, both during and after a repair, and would highly recommend them to others with German vehicles.

Ro
Review №35

They are very knowledgeable. And once they found an issue with my car they could not fix, they didnt charge the service charge. $0.00. 100 thumbs up

An
Review №36

I brought my Audi into GAR for a complete inspection prior to my manufacturer warranty expiring. This was my first and last visit.Charged me 2 hours of labor to inspect the entire vehicle and top off any fluids. This includes simple items such as checking interior lights while I mainly only wanted them to look under the hood. But this was their typical complete inspection and wasnt tailored for me.What they missed (and I know because I took it to the dealer 2 days after) is that my oil level was below acceptable and my low oil light came on the following morning, verified by my dipstick. Also, I had a coolant leak in my thermostat that a simple pressure test would have identified. Im not sure what they did look at (other than running tests on the computer), but it seems they were not very thorough, especially considering the cost.The guy at the counter was nice, but I would not recommend and will not be returning.

Ri
Review №37

They do a wonderful job for a fair price. Dealerships charge way too much for the simplest things. I have used German Auto Repair twice now. One for a repair to a damaged inside vent. (They charged half of what the dealership estimated); and the second was a service and headlight adjustment. The service was very reasonably priced and they did not charge me for the headlight adjustment. I will definitely continue to use them.

Mi
Review №38

I chose this shop when I got my first BMW, an 07 328 Ive had for over 3 years now, based on its excellent reviews. I just got back from my 6th visit, and have been satisfied every time. I dont think BMW maintenance is going to be cheap anywhere, but the prices here seem reasonable, and I feel like Ive been well treated. Ill definitely be back.

Ni
Review №39

I love my BMW. The car performance is wonderful. This is due to the great work from German Auto. German Auto take time to explain the work they are doing and why. Also will let you know what need to be done next if anything. I love this shop and the people that works there.Thank you,Nina HouseVehicle: BMW 5 Series

Ch
Review №40

Great service

T.
Review №41

I feel safe with German Auto Repair. This was my first visit, and will be the only place that will service my vehicles. After two visits to my Audi dealership and paying for services that didnt solve the problem, my neighbor told me about German Auto Repair. I immediately felt comfortable talking to Jerry. He told me the exact problem with my car and serviced it. I thought it was time for a new car, now my car runs great. Thanks to Jerry and the team of professionals.

M
Review №42

Jerry was the absolute best. I took my sons Audi to be repaired and it was scheduled perfectly and done ahead of time. Reason price, trustworthy. This is my sons new repair shop for his car. Great customer service.

Jo
Review №43

Outstanding customer service. Call ahead get a quote and an appointment. Very nice people far better than the dealership.

Mo
Review №44

Jerry and his team have been taking care of me and my family for the last 6 years. They are always reliable, professional, and efficient. I am always grateful for them keeping us safely on the road! I dont do reviews often... but this one is deserved!

Ca
Review №45

Great place! They got all of my repairs done in 24 hours

ja
Review №46

Not to often do I give 5 stars, but Robert and his staff did such a great job, i was left with NO choice.

Ra
Review №47

Great service, very friendly staff, and reasonable prices. Will be back. Thank you.

Ch
Review №48

Jerry and his team are consistent in their service and professionalism. They are honest and always try to minimize the customer’s cost. They make affording a German car realistic for those who can no longer justify the cost of service by the dealer.

fr
Review №49

Excellent efficient service and friendly staff. I’ve used these folks several times and they are very trustworthy. Good business here !

He
Review №50

Was having issues with my E550 where the sport mode would engage and I could not turn it off. The MB dealer had several technicians try to resolve including their master senior tech from Germany. They just could not find out the why and basically gave up. The only reason I was there was do to the airbag recall because Im a German Auto Repair customer for about 20 yrs. Now Fast--forward--> it was time for my oil change and while at German Auto, I asked Zack to advise me on that sport mode problem. He did and in 5 mins told me the problem, ordered the part---days later installed it and Im back on easy street! Case closed!!

Ti
Review №51

These guys are AWESOME took them my older Jetta Wolfsburg in a few months ago for a oil change and a couple of codes. To my complete surprise they found a port unplugged under the hood which was causing the light. they fixed that NO CHARGE. Just imagine another not so honest shop CHA CHING!!. They changed my oil with full synthetic and high a grade filter, reset my tire pressure monitors and I was out the door for under $100

Na
Review №52

German Auto is great! The team is honest and reasonable. Since 2005, theyve kept my 80s vintage Mercedes 300 TD running not to mention my BMW 528. Ive recommended them to everyone I know. You cant go wrong with German Auto

Pa
Review №53

Great place to get my BMW serviced. Always on time very professional great group of guys.

Ca
Review №54

This is my 3rd major repair with German Auto Repair. I also have all my maintenance done. I had both turbos replaced on my 2009 535i. I couldnt be happier with them. It took some time, but I know its always going to be done the right way. Robert, who currently manages the shop is an excellent communicator and worked extremely hard to get this done. Thank you guys again, you will always have my business.

Je
Review №55

I wish I werent moving because I just found this shop to work on my Audi. Ive spent several years managing having service done at the dealership, which usually required making an appointment weeks in advance, then having the service take more than a day, and having to return several times for them to actually really fix the issue. These folks were able to fit me in the next day, got the work done faster than expected and at a lower cost at the dealership. Id rather have it done right and quickly than drive around in a free loaner car for three days. Not to mention all the suggested repairs made by the dealer that were really needed.

Be
Review №56

Quick and friendly service, reasonably priced maintenance.

Pa
Review №57

Jerry has taken care of my Mercedes for years. Solid work; reasonable; always trust his judgment and recommendations. Highly recommend them.

Co
Review №58

Very reliable and knowledgeable mechanics. They are my go to for my BMW.

Re
Review №59

I called to make an appointment for my Mini in for regular maintenance- brakes arrrrrg- and Jerry was able to get me quickly- which made my day because....brakes! This is only the second time Ive had my car in with German Auto Repair. They finished the work earlier than expected and even found and fixed an issue that might have left me stranded. These guys are honest, professional, fair in their pricing and the customer service provided is top notch. Its nice knowing that I have a mechanic I can count on for an honest assessment of what I need as well as honest pricing for the work that is performed. I cant say enough positive things about this shop. Ill be back and I will be telling all of my Mini driving friends to skip the dealership because the the guys here are the BEST!

GI
Review №60

Not even a customer yet and I recieved better customer service in 5 minutes than what Global BMW Marrietta gave me in the 5 days they have had my vehicle.I can not thank you all enough for your honesty. I will definitely be bringing my vehicle to you all once my warranty expires.Thank you so much!

Jo
Review №61

Awesome service, great customer care and fair pricing coupled with expert technicians.

mi
Review №62

Reliable Dependable Trustworthy and Honest! All qualities I look for in a Auto Repair Shop. German Auto Repair is all of those things!! I have been coming here for years and would never take my car anywhere else!

Jo
Review №63

They were able to finish my car a day before I needed it. Very good communication with their customers and listens to the customers need. Would definitely recommend.

Ur
Review №64

You know they’re good when they have plus 50 reviews and 5 stars. Best German shop in GA.

Jo
Review №65

Im a first time BMW owner and Ive had my car serviced by two previous BMW repair shops which wasnt to my satisfaction. So I was a little apprehensive about trying German. They exceeded my expectations! Very professional, reasonable, proficient, honest and friendly. This is where I will be taking my car from now on.

R.
Review №66

Jerry is an extremely professional and caring individual. They did a great and thorough job on my VW. I would highly recommend them to anybody in need of repairs on their German automobile.

Co
Review №67

They don’t understand the whole point of an appointment.... I know what I wanted done and made an appointment but they didn’t even get working on my car from 8-1. Terrible service

T.
Review №68

I took my Mercedes C230 in for an oil change. I was provided with good customer service and the wait time was great. I would recommend German Auto Repair to friends and will continue taking my car here for repairs.

Ph
Review №69

Excellent customer service. Helpful and informative staff. No more VW dealership service for me.

Re
Review №70

Robert wasted my time and money.Couldnt complete work in the time frame promised causing me to take uber rides to and from the business with no work done on my vehicleDONT GIVE THIS PLACE YOUR BUSINESS

Le
Review №71

Ive had routine service, alignment, and just recent routine service which included wiper blades replaced and the blades are far superior than one BMW Dealer replaced. Very satisfied with services.

Fr
Review №72

I’ve relied on their services for my 2008 328 for the last 7 years. Am I’m still rolling.

Ke
Review №73

Probably one of the best repair shops out there. They are thorough and they actually care about the customer, which is a rare find. They dont try to take advantage of people: they wont fix it if its not broken. We wouldnt take our VW anywhere else.

Wi
Review №74

Honest, fast, and reasonably priced. Would not take my Audi anywhere else. Highly recommended!

Je
Review №75

I took my MIni Cooper to German Auto Repair for the first time and was pleasantly surprised. Good group; very thorough; I thought the cost was reasonable. Would recommend them highly.

Bu
Review №76

Guys know what theyre doing. Youll get your car fixed fast with no bull. Theyll tell you whats wrong and youll have it fixed fast.

Le
Review №77

Jerry was very nice he was so nice that he allow me to do a few little extra things that I need to do is Im in between jobs and I need to do a few things and he was so nice and I had some really good news about my car and he was just fantastic thanks Jerry

ra
Review №78

Great first experience with German Auto Repair. I was looking for a repair shop that would provide trustworthy service. So far So good!

Er
Review №79

Honest assessment, fair prices, excellent service and great staff

Ha
Review №80

Upon a recommendation from another auto repair shop that doesnt work on Mercedes, I called Jerry about my headlight being out. I didnt know if I needed a new headlight or what. He recommended that he diagnose the problem before just installing a new light in case it was just a fuse or bulb. So I dropped my car off and a few hours later, my car was ready with only a bad bulb. He saved me a lot of money and was very honest with me as to what the problem was. He could have charged me for a new light and I would have never know the difference. I will definitely use Jerry again and will recommend using him.

Ma
Review №81

Excellent service and explanation of repairs needed for my 10 year old Mercedes S430.

La
Review №82

Great service and friendly staff. They were very knowledgeable and fixed my car in just a few days.

Mo
Review №83

Prompt, efficient, and courteous.

An
Review №84

Just a group of great guys that do great work. You wont ever be disappointed!

St
Review №85

I brought my new (to me) 2004 BMW x5 to German Auto Repair with an electrical problem. They track down the elusive trouble to a wiring problem in the drivers door. They were friendly and courteous, and explained what was happening with my car. It was a pleasure doing business with them.

sh
Review №86

Very good experience. Timely.

A
Review №87

Wasted my time. 6 hours for an oil change. Had to come get my vehicle after dropping it off with no work done due to excessive time frame. Horrible company to do business with.Didnt even offer me a discount or say sorry.

Jo
Review №88

These guys really have a passion for cars. I came here once for them to diagnose an oil leak that I later ended up fixing myself and I was just there this week for them to repair an adjustment on my seat. The work was completed on time and I am definitely satisfied with their prices. Of course, buying a German car means that repairs are more expensive, but this place is very reasonable. They have expanded over the years and my only complaint is the crowded parking lot. I am hoping they can move to a bigger facility soon just because of this, but if not, I will still continue to go whenever my BMW decides to act up again, which could be as soon as tomorrow, LOL!I definitely recommend them!

Br
Review №89

They were incredibly friendly, helpful, and extremely fair with prices! Couldnt have asked for anything better!

ve
Review №90

They fixed my fob key on my Mercedes when the Mercedes Benz dealership said it couldnt be. Theyve got a loyal customer in me!

Bi
Review №91

Ive been to GAR twice, and the second time there were no questions asked. Ive never been so confident that my mechanic not only knew what they were doing, but would do ONLY what I needed.Trust is an invaluable commodity.

Ma
Review №92

Best place to fix my mercedes

Mi
Review №93

Best Bimmer mechanics in town, quality work and customer service.

Ge
Review №94

Even the Dealer Couldnt fix it right !I have been using GAR for years. Do yourself a favor, go there with your problem, listen to them and then have the work done! My trunk was very difficult to close since it was new, the Volkswagon dealer attemped repairs twice with only marginal improvement. Over the years I had to deal with a very heavy trunk to open and close. Jerry and the team at GAR had my trunk opening and closing with the littlest of ease. Anothert Great job by German Auto. You would be foolish to go anywhere else !

Ch
Review №95

Been using these guys for a while and have always had a great experience.

Da
Review №96

These folks can find and repair issues that other auto repair places will miss- and thats no joke.

ch
Review №97

Great service

Ja
Review №98

I wss passing thru Atlanta driving my Mercedes ML320 CDI on a Sunday when the serpentine belt snapped. After having USAA tow me to their shop at ramdom, I filled out the EarlyBird envelope and dropped the key off with them. Early Monday morning i gave them a call and they were already working in it. They called me by 11:00am and told me my car was ready. I was totally prepared to have my wallet molested, but to my surprise, the final bill was far less than I expected, And they repaired an oil leak he found for nothing, which was the actual cause of the belt snap. After having been the operations manager of a Ferrari-Maserati dealerships a Porsche dealership and a Lamborghini store, I can honestly rate German Auto Repair as a 10 out of 10.I was totally satiafied with my experience with them.RegardsJack Davis

Lu
Review №99

I talked to them over the phone and they gave me a estimate for the repair my car needed once the car got to them, after Paying 95 dollars to get the car tow they gave me a crazy cost for the repairs not even close to the estimate! Almost 3,000 dollars difference plus I had to pay another 95 dollars to get my car back to me ! Wast of time and money

Ri
Review №100

Amazing customer service and knowledge of BMWs. Literally saved me thousands of $s.Thanks Jerry and Team!

Information
6 Photos
100 Comments
4.6 Rating
  • Address:1540 Roswell Rd Suite 500, Marietta, GA 30062, United States
  • Site:http://germanrepairauto.com/
  • Phone:+1 770-579-1613
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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