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Northside Tire
3787 Northside Dr, Macon, GA 31210, United States
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Northside Tire
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ke
Review №1

I brought my car here because I thought my battery may be bad. Jerry was fantastic and kept me informed throughout the whole process. It turned out my starter needed to be replaced. He did replace my battery as well. Very kind and pleasant, I will definitely use this place in the future! Highly recommend!

Ro
Review №2

Very professional and courteous staff. Best prices around.

Br
Review №3

They tried to charge me to much for labor on my brakes an I had my own they asked for 130 with nothin then 100 with my own stuff I got it done for 35 bucks

Wi
Review №4

Now! They are my automobile mechanic number one with me. Ive been with Mr Jerry the owner of this company for more than 6 years there the best. Not just tires they do the whole nine yards on a vehicle visiting them when you have a chance.

Wi
Review №5

Mr Chris always provides quality repairs at a fair price, they have taken care of me, co workers and friends I have sent there for reliable work. If your looking for a real honest repair shop I suggest them highly.

1
Review №6

There service is horrible they do not answer the phone the only reason there are a lot of cars there because mechanics take there sweet time this the first and the last time i will bring my car to you all i am a young mechanic myself and if your working the way you say you are there no reason you should be this backed up if you are backed up higher are employees instead of being money hungry trine rack in all the dough alone that being said this is a horrible place to take your car . i dropped my car off and have not received a call or anything every time i or my children mother call were given the run around when i first brought my car in he told me 3 days after 3 days i called noticing i havent received a call by noon on the 3rd day after i called i was told it would be done in three more days well now its been 2 whole weeks so hopefully i receive a call next week cause as i called earlier this week i was told it was gonna be ready this friday well i pray i see my vehicle next week Monday morning knowing how people are there going to read this n deny me service but honestly this is the truth thats was reviews are for this is the experience u all gave me and Im letting it be known so if i receive my car and its not repaired i hope northside has lawyers like i said Im a mechanic myself and the only reason i didnt fix it myself is I work full time at clorox in Atlanta and just recently moved to macon for my children safety this the first auto shop Ive tried in macon so far and at the rate its going looks like ill be working on my own vehicle after this.

Ed
Review №7

Best car repair place in Macon - friendly, honest, they actually look out for their customers. Have used them for years and will keep using them.

Ke
Review №8

Great guys. Hard to get an appointment in with them because they’re so busy, but I’m certain that is because they are honest and truthful.

Ni
Review №9

Best in town! Great people and great service. My husband and I aren’t from Macon and were so relieved to find such an honest company. They make us feel at home and we know we can trust them!

Ca
Review №10

The owner chris n his mechanic Wesley are very helpful to their customers...keep up the good work

Ti
Review №11

Very nice ppl

Ja
Review №12

Helpful and honest. I thought I would need a new tire or at minimum a patch due to a screw in the tire. They helped me out and determined nothing was needed and sent me away without any charge. Pretty impressive given the current decrease in business we have all experienced from COVID.

Al
Review №13

I suspect the Northside Tire placed a used tire on my automobile. I contracted to have four new Michelin tires installed on my car. Three of the four tire have factory tips (indicating the tires are new.. one of the tires have no tips at all and appears to have signs of wear ..and of all places mounted in area thats less likely to be noticed...the left rear). After questioning the dealer the mechanic approached me in an aggressive manner so to deescalate the issue I walked outside to wait for a resolution. Exhibiting such a behavior makes me think this mechanic would do much more than sell a used tire as new.I called Michelin and was told it is very unlikely that tires leave the factory without tips, afterall you are talking about Michelin.Be sure to check for factory tips; otherwise, you just maybe getting a tire that has been mounted before and slightly driven.I just read the owners response and she bears witness of that which is true just as I did. It appears the responses are typical information is false. However, Michelin gave gave me a list of dealers to take the tire for inspection because it is rare for new tires not to have tips. Michelin and I are in agreement it is rare for new tires not have tips. This is a no brainer! Go to any dealer and judge for yourself. A slightly driven tire can maintain it thread depth but it will lose factory tips. My caution to all DO NOT BUY NEW TIRES WITHOUT mold tip that way you are assured to get what you are paying for. So when in search of buying please take the dealer response into consideration. Also please note, I am not the only customer that has experienced and witnessed the aggressive behavior of the mechanic. Read the other reviews and judge for yourself.

Mi
Review №14

Took my truck in for service after years of dealing with the local Ford dealer. Bought a set of four tires and had brakes put on my truck. The team helped me out and we found a great price. Service was awesome and my truck runs like a dream. Definitely will recommend to others.

wi
Review №15

Youll find excellent service from the crew at Northside. Quick, to the point, and fair. Also have used vehicles for sale if your looking to pick up a older car with good maintenance at a fair price.

Fr
Review №16

We drove from out of state to visit, & had a flat tire. We called & got taken care of right away. Very friendly & professional business!

Li
Review №17

Havent needed tires but always get oil changes there. Reasonable price, reliable, friendly. Sometimes a little busy but to me thats a good sign! Highly recommend.

Br
Review №18

The Jerry, Chris and Michelle provide excellent customer service and excellent work at great prices. I highly recommend you give them an opportunity to provide their services.

br
Review №19

Very courteous front desk, honest mechanics, good pricing. I highly recommend!

DU
Review №20

Be aware and check your alignments before you leave. Northside tire did half a alignment on my truck, deflated one of my rear tires just to make my vehicle look like it was aligned. I took it to another shop to have more worked installed and was shown that I was given half a alignment which was just camber.Northside tire switch the one front tire that was balding because the alignment only to make both front tires go bald now due to not doing a complete alignment. On top of that I was charged 100 dollars for alignment knowing they dont have the tools capable of aligning a 1ton Dually truck. So they did a half job of what they could and told me I was aligned. My truck still pulled and never felt aligned but they made it look aligned by doing enough to fool me. 3 tires later Im still trying to correct everything that was ruined by Northside tire. Due to faulty alignment I also have to repair ball joints because they ruined them trying to make my vehicle LOOK aligned not drive aligned. Be aware they can not align trucks I know for sure especially Dually but they will tell you they can. It has been a nightmare since I entered that place. Please have someone check your alignment once u leave. You will def have done whatever it is to look aligned. They even charged me to balance a tire saying it was my tire but they balanced them previously. Be aware this place is very shady and deflating one of my tires so my vehicle drives more to a certain way proves they dont care about your safety!

Ma
Review №21

Chris Forehand, his wife Michelle, and their team ALWAYS treat us so well. They work with honesty and integrity. Ive patronized them for 11 years, with 7 vehicles (SUV, minivan, pickup truck & sedans) and havent even considered going anywhere else!

Ta
Review №22

I cant say enough nice things about this place and everyone that works there! Michelle, Chris and Jerry are always so polite, helpful and accomodating! Their customer service and prices cant be beat! I had a last minute tire emergency. They hopped right on it! I highly recommend their services!

Jo
Review №23

Very friendly and honest...brought in a vehicle I bought used and found out it had several different pieces from different model years. All the staff were very helpful and I felt like they took the time to understand exactly what was needed to fix the issues. Would recommend this shop to anyone in the area looking for a mechanic thats reasonable and honest.

Ni
Review №24

Awesome service

Vi
Review №25

Very professional and friendly. Got 4 Michelin tires and a oil change and paid less than I was quoted by phone, usually goes the other way around to pay more than you are quoted. Very pleased I will do business with them again not just for the low prices. I strongly recommend them.

Jo
Review №26

Literally popped in and they patched my tire in 10 minutes. Extremely thankful as I had a toddler with me!

Br
Review №27

Awesome all around tire and mechanic shop! I have been using them for years and have always gotten great customer service and good pricing. They are always honest and transparent about what the problem is and never try to sell me anything that I do not need. I would highly recommend them.

Iv
Review №28

Northside Tire is a great place to take your car. I had a horrible experience at pep boys here in Macon with simply balancing my tiers and I had took it back to them 3 different time and they could not get it rite and then they had the nerve to charge me the 3rd time. But Chris at Northside tire took my car for a test drive and figured out the issue ASAP!!! It only took him 1 time to get it correct and my car was riding better then before. I definitely would recommend them tooo all my friends, family and anyone looking for a place to go and have a wonderful experience. Not to mention Michelle the lady at the front desk is very knowledgeable and will make you feel rite at home.

Os
Review №29

Tried to buy a car from here it started acting up not even 1 hr down the road got a refund and was told they would rather not deal with me 🤷🏾‍♂️ this was edited after I received a phone call so hopefully its better 😂🤣💩

Ha
Review №30

I will be going there when I need work on my car service and price great they really nice people and do good work no Long waiting Thanks

De
Review №31

Tyler is Awesome purchase a vehicle hell do you Right...

Li
Review №32

Right before leaving for a trip from Southern, Indiana to Macon, Georgia, I had the front tires replaced on my car. I got on the road for the trip to Macon and the car was pulling to the left. The previous tires had a rubbing noise and I realized I had the symptoms that the car needed a front end alignment.I made it to Macon (wrestling the car all the way). Northside Tire was recommended by my mother. I took the car to Northside Tire and spoke to Jerry. He said he could have it done in about 2 hours. When I got back to my moms I saw all the negative google reviews and was a bit concerned. I even had thoughts of going back to get the car. I decided not to. They did have one good review on Yelp! I figured Id give them the benefit of a doubt. Two hours later as promised, Jerry called and said the car was ready. I went and picked the car up and it drove like a dream, no more pulling to the left. The front end alignment was the issue. I made the trip home with out any issues. Quick Service, reasonably priced. Jerry was courteous and attentive to my needs and questions. All in all it was a great experience. I would recommend them for services on your vehicle.

Sa
Review №33

Best place to have car repairs made.

To
Review №34

These People Are Truly A Blessing . They Really Helped Me && Boyfriend When It Came To Fixing Our Car . They Have Really Great Service, Good Pricing, && Amazing Workers . I Feel Like They Deserve More Service && People Should Come Here If They Want Anything Done To Their Car .

Ri
Review №35

Great folks fair prices!

Su
Review №36

Service was not what I expected. My appointment was for 10:00 am, to have my new tires put on, and they did not have my tires there. Had to wait a hour or more for my tires to be delivered from a warehouse. I had this appointment for a week. Should of had my tires there.

Ma
Review №37

I have taken my cars to Chris and Jerry for years. I bought a 3000 GT that was in bad shape mechanically and they fixed it up right. It drives like a NEW one now. They even gave me a ride home and picked me up! They give great prices on tires also! All 3 of my vehicles go there! No problems here. Great family owned Auto shop.

Wi
Review №38

Best mechanics in Macon Chris and Michelle of the nicest people in the world I highly recommend any car repairs or tires go see Northside Tire five star rating

Pa
Review №39

Excellent customer service. Came at the right time because they repaired my tire in 10 minutes.

J
Review №40

Nice folks and quick service

Al
Review №41

I am a Director of Sales for a home improvement/construction company and had an event Saturday and a sales training this morning here in Macon. Picked up a nail on the trip and had a moderate leak (maybe dropped 15-20 pounds per day). Had a previous discounttire company tell me Sorry, sir, we couldnt fix it and went right into a pitch to sell me a tire. Payday is next week so I decided to keep rolling and try and make it home with refills of air or the emergency spare (I am about 4 hours from home). Woke up this morning and took it to Northside Tire after one of my sales reps here in town recommended them. I showed up just after they opened and was welcomed in. I shared my story saying I could leave it if necessary as I had a 9am meeting and was getting ready to call Uber to make my meeting when they pulled it back around and charged me $15. Less than 10 minutes. As I have business here once a month at minimum, I will come back here and order my new tires from these guys because they were HONEST, as opposed to the aforementioned discount tire place advertising free air and cheap service. The service I received today was far from cheap even though it was cost effective today--it was priceless. Mcthats how you earn and keep business. 5-Stars!!

Wi
Review №42

Bought new tires at this store years ago, have enjoyed the tires and have kept them rotated and balanced at this location since. Chose to use them for some repair services and found them to be a bit on the expensive side compared to other auto repair places who I now do business with.Had tires rotated and balanced yesterday. Today I found one of my lug nuts on the driveway. I checked the other lugs and found one other, on the same tire, loose. All other lugs were fine.Thank God I found the lug in my drive before the tire began to work its way loose.I am sure the store will hear about this poor quality and potentially dangerous service given me, but in the meantime, if you choose to use this place, compare prices before having work done and check your tires before you drive off.

Ra
Review №43

They do great auto servicing and repair.

Da
Review №44

Great price, good location, and the staff is very friendly and professional

Mi
Review №45

Perfesional service quick response very knowledgeable

Ad
Review №46

They dont even deserve one star. I took my BMW there to have a tire patched and they patched they tire. I go to get in my car and my drivers window is rolled all the way down and the door handle is hanging off my door. The owner said that he didnt break it even though he had to roll my window down to open the door from the inside. Funny, I havent had to do that for the two and half years Ive owned the car. He then became argumentative and aggressive. He got in the car to take it to the back when the door handle was attached to the car. His only argument was that hes been in this business for years! He then had the audacity to tell me he would give me a quote to fix it.How does a tenure in a business release you from any liability from your wrong doings? Oh well, see you in magistrate court, if you even know what that means. Im guessing youll get a judgment in the mail.

Je
Review №47

I’m an Uber driver and lease my car through Uber’s Xchange Leasing program, which has a maintenance account (with Northside being one of the approved mechanics) that pays for tire rotation and oil changes. Have been using them each time for the last 7 months. Had a fuel pump go out which was under Uber’s warrenty program and they drug their feet 4 days) and ignored my complaint that the new fuel pump was (is) not performing properly).The first time I took the car to them, the owner told me there were 4 studs broken off on a couple of my wheels. So this was something also covered by that warrenty since the car was like that when I got the car. All he had to do was call the warrenty department to get approval. 3 weeks later he’d still not done it after I had called to check about 5-6 times, said he’d call and get put on hold for a long time (every time I call them, they answer within 1 minute). He was honest after the first week, said he just forgot. After that, I finally realized that it was just not very urgent to him and decided to have my maintenance and other work done elsewhere. When I told him that the last time we talked, he had the gall to hang up on me.So I’m at Tires Plus (who I’d been using for the last 6 years prior to becoming an Uber driver 7 months ago (luckily they’re on the national account list through Uber’s leasing company) for my oil change and rotation, and they can’t do it because Northside Tire stripped out my oil pan nut and I need a new oil pan.I also just found out by my new place that there are not 4 broken studs, just 1 and another missing lug nut. Hmmmm, that means I was also lied to. Makes me wonder what else I’ve been lied to about.

Sh
Review №48

Pretty good folks to deal with.

Al
Review №49

Very polite and helpful. Have come here multiple times for tire changes, oil changes and general car help and questions.

Th
Review №50

Good folks, work done in a timely manner.

de
Review №51

Absolutley best service in town.I had a wonderful experence.The Mechanics were so polite.They got me in and out and gave me a great deal. Thanks

Ti
Review №52

Theyre awesome!

Mi
Review №53

This is the most ghetto place... they steal from thier customers as well as thier employees its a freeforall any EVERYTHING MUST GO

Al
Review №54

Took more than four hours to change a tire and do an alignment. Poor service.

Br
Review №55

Great service.

La
Review №56

Each time weve had our cars serviced there its been nothing but a pleasant experience.

Je
Review №57

Nice gentleman

Information
4 Photos
57 Comments
4.3 Rating
  • Address:3787 Northside Dr, Macon, GA 31210, United States
  • Site:https://northsidetiremaconga.com/
  • Phone:+1 478-477-1515
Categories
  • Tire shop
  • Auto repair shop
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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