I was in Macon for a conference, and when leaving the hotel for the morning, my tire pressure light was glowing. I stopped by the closest tire shop but they were too busy to check out the issue. I was referred to Express and could not have been treated more kindly. They checked all 4 tires which were all low and added nitrogen to the proper fill. It took maybe 10 minutes, but they sent me back on the road, without a charge for services, or the stress of unsafe tire pressure on the 2 hour ride home that evening. Excellent, friendly service, thanks guys!

A warning light came on saying low air pressure left front tire. It is the second time its happened with no change in pressure. They checked it out, replaced valve and sensor and had it done with no issues right before closing time. Excellent service, friendly staff, will definitely be back.

Scammer, don’t do business with them!Spend 13k for ac service, don’t even work for one day and charge 200s again next day one the same ac! Great job Scammers! Going to report To Bureau of Consumer Protection!

Each and every persons personality was nice and outgoing. They turned a rough morning into a great morning. They were friendly and attentive. They check everything that they need along woth the oil change and did a wonderful job!Love the way they work as a team. Josh answered the phone when i called and was understanding. Lexi worked on my car and she has a beautiful free spirit. Thanks to you all. Blessings to the crew! Great customer service. I recommend this place.

I thoroughly enjoyed the customer service that Alan extended toward me as a customer. I will and have encouraged my friends / family to Express Oil. And to definitely ask for Alan. Again thanks Alan!

I always come here to get my tires mounted and balanced. This past time I needed an oil change, air filter and help diagnosing where my exhaust leak was coming from. Lexie was super nice and greeted me immediately. Joey then guided me into a bay. Josh and Matt helped me figure out where my exhaust was leaking from. They all were super professional, nice and I definitely will take my car back there again for any issues I may have.

Alan was very upbeat and you can tell he loves his job ! Brought my jeep in for an oil change and had a wonderful experience because of this guy . very professional.

The guys are very knowledgeable. Great service for low prices on great work.

Great experience. Professional and affordable. I especially appreciated David.

Came in for an oil change this morning. Josh was friendly, quick, and did a great job. I’m very happy with the service and will be back.

Highest recommendation for the Express oil change & tire engineers team on Forest Hill. Very experienced and knowledgeable team. Lexi and the team took care of a pretty bad tire in no time, she was very professional and knowledgeable. Definitely a team that goes above and beyond to take care of their customers. I will make sure to go back to express oil on Forest Hill every time, thank you to Josh, Lexi and the rest of the team!

These folks have always done me right for a quick shop. I usually get my tires from here for our Honda. Theyre used and cheap, but always good quality with plenty of tread. I just recently took my Subaru there to have them fully vacuum and fill my AC compressor. They even put UV freon in it so I can come back in a few days and theyll find the leak for me, so I dont even have to bother.Very convenient and fast shop. Easy to deal with, especially if youre not a Karen. Have not met an incompetent tech at this location yet.I also heard its been taken over my corporate, and no longer franchisee owned. So that could be good or bad. Well see.

Awesome experience today. Chandler is great. Fast service and kind people. My car A/C is working again in this Georgia heat and I’m very grateful!!

I loved this place! Blake was really funny and super helpful! They were super fast and friendly, and gave me a good price. I will definitely be coming here again. They didn’t try to sell me stuff I didn’t need, and they did let me know one of my belts needs to be replaced soon and the warning signs it was going out. They answered all my questions and I left happy!

These guys are really good - competent, nice, and helpful. I have sent so much business to them as a result. Many of my referrals have been older women who were told one thing by the car dealers, only to find they needed much fewer repairs. Nice guys, and I will continue to refer to them. Good management, too.

I’m always pleased with the quality of service. The guys that work there are honest and will always look out for your best interest. I have had several things worked on there besides oil changes and constantly quality and professional service. Only place I go for my car care needs.

I LOVE COMING HERE Tony is so awesome!!! They’re always super fast and efficient. I won’t go anywhere else for any type of care maintenance!!

Mock was the best. They always get me in and out and keep my car running great!!! Thanks for all you guys do!!!!!!

This tire shop is great and fast! Highly recommend. I came to Macon on a trip with the girls and one of the tires needed a patch, we called and they said it was first come first serve. As soon as we arrived, Josh came to our service and told us he would get on it right away. He finished within 15 mins. If y’all need some tire service please come here ask and for josh!

Quick and awesome group of workers! Will definitely go back

Fastest oil change Ive ever had, staff is always friendly and Ill always come back

Place is great. They get you in and out quickly. The staff are super nice.

We had to get our tired repaired . They were quick to get the tire repaired and at a great price

I went here to get an oil change and it was alright but they lied to me and told me they could fix my ac and that if it goes out in a couple days to come back and get it fixed. I payed $100 for my ac to work for 4 days. I get here and the girl that works there says off the rip they cant fix it today when they told me to come back the next day before. I am completely angry right now that someone promised to fix something when i could of went somewhere else and kept my $100. DO NOT GO HERE IF YOU WANT SOMETHING FIXED I ADVISE YOU NOW.

Express Oil Change lived up to their name. A few days ago I chose to go there for an oil change. I pulled right into a bay then Jaret and Josh took real good care of me. In less than 30 minutes they changed my oil, changed out both of my wiper blades, put air in my tires, topped off my fluids, they inspected the whole car, they even fixed a little problem that I was having with my passenger side window. I live an hour away from this store location, but Its worth the drive to come here. They got me right in, then right out and all at the right price... I will Most Definitely be right back!

I brought my vehicle in for a routine oil change on March 2, 2021. On March 12, 2021 as I was traveling on I-75 there was a banging sound coming from underneath my vehicle. We safely pulled to the side of the road to discover that the engine cover was no longer attached and barely holding on due to the rivets were not replaced properly and the road vibration apparently knocked it loose.We made contact with the location from the side of the road and made them aware of the situation. Upon further inspection once we made it off the exit there was no way to secure the cover and it had to be removed. We took the vehicle back to our house and swapped cars and continued our trip. We returned on yesterday and brought the vehicle back to the location for them inspect and rectify the situation. They ordered parts from out of the country and they won’t arrive until April 2-4, 2021. We were fine with that outcome and left without incident and drove the vehicle back to the house which is probably less than 2 miles.The vehicle has been parked since March 12, 2021 until yesterday March 18, 2021. We loaded up to leave and approximately .75 miles from home a warning came across the dash indicating the battery wasn’t charging and the steering became extremely hard to control. We turned around and brought the car back to the house. Upon further inspection yet again, we see that the serpentine belt has come off the pulleys and is hanging from beneath.I submitted all of the above via email to a Mr. Collins in Operations Support and called him this morning as well and he let me know they have been purchased by corporate and he is unsure of the process at this point but would have this sent over to a Mr. Miles. Mr. Collins was very courteous and understanding, although he was unable to assist he sent information to the proper person.We later received a call from Jarrett saying that we needed to have the vehicle towed and they would pay the bill when it arrived. He also said they would inspect it to find out if they were liable for the damages and I stopped him to let him know that the manager has already ordered a replacement cover and has agreed that they failed to properly secure the cover after my oil change. Jarrett’s tone completely changed. I inquired could they not set up the tow and Jarrett advised no he couldn’t but proceeded to give me the name and phone number from memory of a local tow company.I called them (Central Towing) and they came within 45 minutes to pick up my vehicle and dropped it at the Express Oil location. Central Towing was fast and professional.That was a couple of hours ago. I just received a call from Jarrett advising me that he put two of his best technicians on this and they determined that the tensioner for the serpentine belt was damaged due to wear and tear. However, the vehicle had no issues prior to their failure to properly secure the engine cover / skid plate when they changed my oil. I advised Jarrett yet again that there were no issues with my vehicle prior to them servicing it and I will not accept that there is. Due to the fact that this part is within reach of the flapping engine cover banging against the bottom of my car as we traveled 75-80mph down I-75. Also, let it be know there are 14 rivets that support my engine cover underneath and they only put back 4-5 and are unsure why the engine cover became unhinged and with the ENTIRE engine cover beneath my vehicle BANGING against the bottom, I am surprised that there was not more wrong underneath.At this point I am pending a call from upper management on Monday, because Jarrett should NEVER speak with customers. He does not take kindly to women that actually know about their vehicles and the parts that make up their vehicles. Well I am one of those women.I will update my review at that time.

I highly recommend this place. Even if they look busy theyll have a bay open in less then 25 min. They got my rear hub assembly done in 45 min on my civic. The people who work here are super friendly and helpful.

I loved the service. Very supportive, friendly and without any delay they diagnosed car repair and fixed it. Thanks for the service

Ive been coming to this location for the last three years for everything, and have always been impressed with the people working here because they are friendly, knowledgeable and always professional. But today, they outdid themselves thanks to the manager Josh. The short of it - I went in with a tire issue. It was something that they could have easily said couldnt be fixed and sold me a new tire, and most likely, I would have gotten at least two new tires. Most places would have seen dollar signs and jumped on that opportunity in a split second. Instead, Josh helped me come up with a great solution that makes way more sense, even though it meant they didnt make a big sale today. It speaks volumes to me about their honesty and integrity. Im so impressed and cannot recommend them highly enough. Thank you so much to Josh and all the others working here, and Ill absolutely be back soon for new tires or anything else I need.

Josh worked on my car and put my headlights in In no time I’m so pleased with the timing and the quality of the work all respect given 🙂

I would return for an oil change it needed. The crew were nice and explained things in detail about your car.

This is the only place I will go to have my oil changed

Super nice and fast. Definitely going back.

I just bought a used car and I was looking for some place trustworthy ( cuz yall know how there are) to take it to have its first oil change and look over. Now, I know nothing about car except get it and drive. After looking around for a while, most places just sounded way to expensive for an oil change. $100 and up I came across Express oil change and tires. I went and and saw Blake. He was amazing. My car was there about 20 mins. He let me know everything about my car. Even the things I need to do and how soon they should be done. I spent way less than $100 and i couldnt feel better. I felt like I was talking to my homie. I will be taking my car there from now on.

We were on a road trip from Georgia, headed back to SW Florida and we got a nail in the side of one tire. We were blessed to have found this company that was able to help us. They got us back up and running in no time at all. We are thankful for the.

I was driving down I 75 and had a low air warning. Called a number of tire shops and they were unable to get me in. Called Express and explained the situation. They told me to come on over and they would take care of me . Showed up and within 15 minutes I was on my way. They diagnosed the issue quickly and determined we needed to change to the spare. They noted that the tire had a nail in the tire wall and could not be repaired but that the tire was very new. Instead of trying to sell me a tire they suggested I call the location where I purchased the tire. Come to find out I had Road Hazard insurance and was able to get a new tire at minimal cost. Josh (manager) was fantastic. Cannot say enough about the experience.

These guys do a wonderful job very professional and willing to answer any questions you may have. Been using this company for years but my past few visits I have had the pleasure to be serviced by Josh and I give him 100 thumbs up!!!

Great experience. Service was thorough and efficient. Staff was professional and knowledgeable.

I am extremely pleased with the good service I get with Express Oil on Forest Hill Rd. I trust their opinions and honesty about what kinds of services would benefit me and my vehicles. Honesty and friendliness towards me always makes me feel like a valued customer. All of the employees I have dealt with were friendly but wanted to put in a special thanks to David (DJ) for him being willing to listen to all of my questions and answering with honesty. No high pressure sales pitch. If its not time or beneficial for extra services then he honestly lets me know its not necessary. I always feel taken care of!

David took the time to answer all of my questions and set a great plan for my vehicle maintenance. And I only came in for an oil change, but I truly got the VIP treatment.I have not experienced such excellent customer service in a very long time.

Glenn did an amazing job with my oil change; Very thorough, polite and made sure he addressed all needs of my car. Excellent service, will be coming back.

For the first time they actually took the time to change the light on the inside LOL-David was especially kind and showed me exactly what could be done what actually, needed to be done and what did not have to be done immediately or I could go without so honesty because I have been elsewhere and these issues have been brought up and I was told not to worry which I am very thankful for he is a very kind and light hearted person and I feel safe To bring my car here which is something as being female, Is not taken for granted when it comes to automobile work and being taken advantage of.

Dj was A phenomenal help today he made sure I had everything I needed before I leave EVERYTIME!!! he always make sure to ask or suggest things, I think he deserves a huge raise thank you Dj

I cannot say enough good things about Express Oil Change & Tire Engineers! Ive been there twice so far with two different cars and both times got outstanding, personalized service. The mechanic and technician (Blake) were very knowledgeable and listened me when I explained the problems I was having with my truck and then decided on a reasonable approach for dealing with the issue. Again, nothing but two thumbs up for the guys at Express Oil Change & Tire Engineers!!

Chandler was great. He was very polite and kept me informed of what was needed for my vehicle. Chandler is an amazing service person and made my experience worthwhile.

Got my oil changed here today, was very impressed with the service, speed and knowledge of the employees. They identified some issues I will need to get taken care of in the near future without pushing me to commit to fixing them immediately. They told me how much it would be to take care of them, very reasonable. I was very pleased with the service and will be going back very soon to have my other issues addressed. Thanks guys!!!

I can’t explain how amazing this whole entire staff is . They always have great energy, everyone has a smile and an awesome sense of humor . I don’t live in Macon but best believe it’s worth the drive coming from Atlanta for such wonderful and trust worthy service ! I am a loyal customer now! Thanks to the whole team and I will keep sending my friends and family your way

Great guys and great customer service. Its the little things

Oil change and filter done quickly and professionally. Good price and friendly crew.

My go to location for tune-ups in Macon. The first time I went there for an oil change, they found a leak in one of my tires and patched it for free. Its been the same level of customer service every time Ive been back since.

Very nice service, explained everything to me. Very nice young man Blake, took care of my service needs. I felt very comfortable and knew I was being treated honestly and with respect. Very important as a woman. Highly recommend, especially for women with little car maintenance experience/knowledge.

Very professional, from the inquiry phone call to the actual oil change. David, my tech, was very informative and did a great job of explaining what was going on. I was very pleased with my experience.

Blake was knowledgeable and professional and took time to answer questions. Pricing is clear and fair. Best of all its very quick and close to home.

Awesome service.

I love every staff member there and the manager Adam. Every time I come for any thing they always make sure I leave with everything that’s needed. They make sure my oil topped off or even if I come for air in my tires they make sure I’m fully loaded. Everyone here is very nice and professional and always take great care of me. Their like a family to me.

Ive been coming here once a month for ages.Always a pleasant experience.I even stuck with them after the manager Adam left, because the workers were so kind.Sadly, the new manager, Josh Miles, could use some significant customer service training.They just lost my business.Edit* Make sure you check behind them if Josh does your sticker for service remindersHe apparently doesnt care or know about factory requirements and will just make up mileage🤦

They do great work on all our company vehicles. Fast and friendly service!

Kind, honest and hardworking staff doing quality work. In and out in no time, this is my new go-to place!

Quick, friendly service. Any issues or recommendations were presented to me and explained how it would help my vehicle and its cost efficiency. Did not feel pressured to purchase any additional services recommended. Would definitely recommend!

To Mr. Chan and his colleagues, being my very first day at Express Oil, it was indeed an experience compare to the other places I do my regular oil change. After reading through the reviews, thought of giving it a try and see things for myself; lo and behold, these guys blew my mind with their excellent, skillful and very talented productive output. I appreciate it and see youll again soon!!

Super quick service! My car got a nail in the tire on vacation and Josh was a life saver. Professional and kind! Highly recommend for any car needs.

Great service. Very quick and knowledgeable. I highly recommend

These men are amazing!! Im from out of town and I had some problems with my vehicle, with fluid levels and they got me right in and the gentleman answered all my questions and fix my vehicle right up!

I take my deisel work truck there for all its services. They are always helpful, and courteous. Because I drive a lot (107,000 miles In two years) I go there often.

Very quick service and friendly people

Doesn’t honor appointments and terrible customer service

I went in about half an hour before my scheduled appointment and was taken early. The General Manager Adam was very polite, far beyond what expect. First time taking my vehicle for service in Georgia but from my personal experience (from NJ) this was the first honest Auto Service I have received; I wasnt pushed to get anything unnecessary done and was charge half of what I have come to expect. I would highly recommend coming here and next time I need any work done Ill know exactly where to go. Thank you Adam

Awesome service! We had a nail in our tire as we were passing through Macon, and Josh took great care of us!

Visited on 1/27/20. Ended up getting an oil change. I knew my car needed more work but I came from out of town and did not have access to all funds (unexpected repair, here for work training). They were very knowledgeable & did not BS. Quote for work needed on car was very reasonable! I wish I stayed closer so they could perform my repair. I hate that I dont remember the names of the 3 men that helped me. Definitely recommend, especially for women. (Ive worked at an auto part store and shop, so I know the scams shops pull on females). Quick service, done on lunch!!

I worked with Josh and Matthew and they saved me from being broken down on the side of the road on my way from Minnesota to Florida. Quality guys and a quality place! I would HIGHLY recommend!

Today was my first time getting an oil change for my new car. Everyone was very nice, and the service was very fast. Adam did a great job and also did very well with explaining to me other important things/issues I needed to know about my car. The place was packed with cars, and I was third in line, but they got finished with everyone in a timely manner without rushing at the same time which was great. I will be coming back.

Very nice and professional people there

This establishment is very professional, fast, and friendly! I instantly felt welcomed and assured that efficient service would be done on my vehicle. Glenn serviced my car and alerted me of what he was doing every step of the way. His professionalism was outstanding! Matt, the manager, also made himself known by introducing himself, offering a discount from the recommendation, and gave background of the shop and its dedication to its customers. Would highly recommend them for your next car service.

It’s hit and miss. I would only go here for an oil change. There are a couple of trustworthy guys who take the time to explain your problem and give you reliable advice about which services you need immediately and which ones can wait. But it’s luck of the draw.I like the convenience of not getting out of my car for an oil change! So pleasant with two kids in tow!

Great service.

I was extremely happy with the service here. They were straightforward and didnt beat around the bush. Adam and his crew were AWESOME! I will coming back if/when I need more repairs! Thank you again for your help!

Great service

I recently needed my alternator replaced on my 98 Camry, but was unable to do this myself due to the lack of time in my schedule prior to the Christmas Holiday. I was informed by a gentleman at O’Reillys that Express would put the part on for me, so I contacted them.. The manager told me to bring it in and they would handle everything.. Overall, they did just that and the customer service was fantastic.. Do not hesitate to use this location for your vehicle needs..!

The service was excellent. The persons name who provided outstanding service was David. He could of easily informed me I needed extra service on my car to make additional money. He did the opposite. He was professional, work ethic was impressive with absolutely no delays, respectful & above all honesty. I want to thank the entire crew & David for the top quality I received last week. If you want to drive away after receiving services at this location with ease of mind & absence of indecisiveness, then you will not be disappointed. Thank you for all you do for others!

I came to this location about 2 weeks ago for an oil change. I got there not long before closing time and was greeted with the same respect as the first customer of the day. The staff is awesome here and knows their stuff! I was having some other problems unrelated to the oil change and they all took the extra time to help me figure out what was wrong. Ended up having another issue the other day so I stopped in to have them take a look at it. Didn’t charge me a dime and was glad to look at it for me. The staff is professional and very friendly and made me feel very comfortable with the services they were preforming on my vehicle. This is my “go to” for any of the services they provide and I would highly recommend them! If I could give 10 stars, I would!

My teenage daughter was driving on 75 hours from home on her way to her college. She had a part on her car that was not reattached correctly after getting her oil changed in Atlanta and it was dragging on the road. She stopped at Express Oil Change and the technicians took the time to help her and get her on her way, with no charge, even though it was right before their closing time. If we lived close enough, I wouldn’t get my oil changed anywhere else. I can’t thank them enough!

Wow!! 😊 Amazing group of young men! The attentiveness and respectfulness I received today was wonderful. Spoke with Adam on phone before visiting. He listened carefully to my concerns and welcomed me on a busy Saturday morning. Shaun greeted and assisted me immediately upon parking! Adam assured me they would check out my vehicle completely to assess any problems. Problem was diagnosed & repaired quickly! Reasonable and fair pricing! The facility is clean and safe. All the young men were attentive to the customers! So happy my friend recommended this place! Macon is blessed to have Adam and his men here to help!! I will be back and I encourage my friends to visit! Thank you Adam (& Shaun)! I pray you have good success in your store and in all you do! Thank you again for taking care of my car issues today! 😍👍❣🎉🥇

Update: Since google wont let me post a second review Ill update this one. Adam and his staff were great yesterday when I cam in at 4:30 p.m. with low tire pressure. This was the second time it had occurred in a matter of weeks so I was concerned. They quickly found the nail that was in my tire and competently repaired the tire. You could not ask for better service.Adam and his staff are honest and amazing. At my last oil change at the dealership, Five Star Chevy, I had been told my front end brakes would need to be replaced at either this visit or the next. Not having any of the normal signs that my brakes needed replacing and only having 24,000 miles on the new vehicle, I decided to take it to Express Oil for my oil change and a second opinion. Come to find out, my pads are nowhere near needing replacing. I sincerely appreciate the promptness, professionalism, and honesty I received at Express Oil. They explained everything, only did what was required for my car, and even let me know about potential recalls. They have earned two new customers. Both my husband and me.

Excellent service at an express pace. Could not ask for more.

Trustworthy and affordable. The staff explained everything and even helped me save money on services I didn’t actually need. DJ and Adam are great, and I will be taking my cars to them again in the future.

Super nice. Fast service. Good prices. Honest - which is really important

Fantastic crew.

If you havent given these guys a shot at your business yet, do so! Just a smart, well-run business. Good prices, honest feedback on the services you need. I stopped in on a whim this past summer and was beyond pleasantly surprised at the quality and speed of service. Competitive prices too. Thanks guys!

I had a car that was being repaired by a mechanic that left in a hurry one day. I already had some parts and it needed the rear drive shaft and timing belt installed. Everyone gave me about the same quote, half hour to an hour on the work for the drive shaft. However, the first place I called about the timing belt was over $1,700! Every other place I talked to was a lot less but still overpriced. They worked with me on the parts I had and gave me an excellent deal! I will be coming back here. Adam is courteous and friendly and the rest of the staff is very knowledgeable and helpful!

These guys are AWESOME! A friend of mine referred me to them and they did not disappoint. Adam and David were really nice and made me feel at ease while they were taking care of my car. As a woman its hard to find a place to take my car that doesnt make me feel like Im being taken advantage of. Ladies, this is the place youve been looking for!

These guys were great! They were very courteous and professional. I was in and out in less than 30 minutes. Thanks for the great service!

Great service!

My tire pressure gauge came on, I thought I had a flat so I drove into express oil change. The young man was very sweet he checked all four tires there was no leak just to much pressure, he made the adjustment and now my tires are all good again and I am happy. Great service.

The staff was extremely friendly and super helpful!

I visited this business for the first time today and the customer service was amazing!! DJ was very professional and helpful with choosing a set of tires to buy. I would definitely recommend coming to see them if you need any work done to your vehicle. Keep up the great work guys!

Adam and the guys at Express always take great care of me and my truck. Just the other day I had a flat tire because it had a bolt stuck in it. They came out to where I was and inflated my tire so I could get it to the shop at no charge.

Adam took great care of us! Really felt like he was honest & had our best interests in mind. Got the work done quickly by people that knew their stuff! Nice people that explained everything

My wife has been using Express Oil on Forest Hill for a while and convinced me to go today for my oil change after talking them up. Shawn and Tom are knowledgeable, dependable, and dont try to over sell anything. Nice to know that my wife can go and not be sold a bunch of things that arent necessary. Will be going back from now on.

What a breath of fresh air to have finally found a team of honest mechanics who refuse to take advantage of a woman who doesnt know squat about cars! I met Chris outside of the work place which led me to Express Oil but the whole crew turned out to be awesome from Adam and Thomas to Brandon and Travis who all helped me with a major repair recently. I couldnt believe how much better my car ran and sounded and Adam took time to explain the whats and whys of the repair in terms that I could understand. Trustworthy, professional and reasonable. A Godsend!

Adam did an awesome job and gave me some advice on tires. I went in needing an oil change and tires rotated. He advised me on why not to rotate tires due to not having enough tred on the front.