I have had 2 transmissions rebuilt by this shop over the past several years, both times the work has been excellent, and very reasonably priced. The staff are friendly and knowledgeable. On one vehicle the transmission builder even called me to see how I would be using my truck to be sure he built the transmission to suit the purpose. I doubt you’ll get that kind of service from anyplace else.

Im from NC my transmission went out when I moved to Macon GA. My dealership told me to go to this garage. It looked scary but I still went into the shop. The receptionist Mrs.Amy was real nice and polite. Explained my situation they kept my vehicle for a month for them to get the transmission in and put it in my vehicle in day. Picked up my vehicle started driving notice it was driving and shifting how it suppose to. So I took it back for them to say it was fine. Called told them it wasnt driving right so they said hey well ride with you to see whats going on. I take it up there for the guy to tell me he didnt tell me he would ride with me and embarrassed in front of the people that was in the garage and I had to walk home because I had to leave it. Then the receptionist call back to say the guy apologize he did tell me that. So I get my vehicle back still the same take it back again for them to flash it still the same thing dealing with this for a couple months just dont understand shouldve got me another vehicle if I knew they didnt know what they are doing.not satisfied at all.

I am posting under a different name as the owner of this location is doxxing individuals who leave bad reviews. This is not only on professional but also immoral. I had horrible service while here, I was unable to get my car back when I was promised it within 3 days it took over 2 weeks. And I was charged more than they initially said and anytime I asked about my car and when Id be able to have it back I was treated rudely and unprofessionally. When I voiced my concerns I was treated even worse, and the owner would not stop calling my personal cell phone to yell at me after I asked him to stop contacting me. Do not go here unless you have an extra month to leave your car and do not mind being harassed.Your response tells everything that is needed to know. If you knew who I was I bet you would be posting my address and phone number as well. Which is unbelievably unprofessional. Its funny that you think Im double posting when youve just treated so many of your customers so poorly you cant keep up with them all.

It was a crazy scary time for my 18 year old daughter. She was with her college roommate on her way home from Ga Southern when the car yanked to the right and could not stay on the road. She called me in a panic where I looked up a service online. I got so lucky to find this Aamco. They helped us way beyond the norm. They got a tow truck and then gave us excellent care. The car was fixed and back on the road in no time. My daughter and her roommate made it home safely and there has not been any more issues. Truly a life Saver

Great service they go beyond to get it done! Thanks Im the lady wit the 300

The unprofessionalism for me was the problem.Putting my address and phone number on here lets me know just how unprofessional you are. We had to keep getting in touch with you about our car before you gave us this ridiculous price for it to be fixed. But whatever it is fixed now for not even half the price and running great

The fact there giving out ppl phone numbers and addresses is very unprofessional, because of a negative review. these ppl should be sued. I was thinking about taking my car here, but now after seeing this hell no! You can get someone killed or robbed doing things like this.

Received a recommendation from an Auto Service Tech at another shop in Warner Robins. Tech had his Jeep transmission rebuilt here and some other complicated issues resolved here for about $2000.I had a minor leak in the sealed transmission of my 2010 Mustang that had been rebuilt 2.5 years prior. The staff was friendly and professional. We had some headaches locating some parts but whenever I would call for updates they would put me on with the actually tech who was working my repair. Both very unusual and very much appreciated.Had a full diagnostic inspection, opened the transmission and replaced seals and gaskets, replaced transmission fluid for about $450. Just a transmission fluid flush would run me about $200 some where else. Very happy so far and will likely be a repeat customer despite the twenty five minute drive. Thank you, Amy, Gary, and Ken...

So my axel was broken and i decided to take my car here under quick desicions because i didnt have anywhere else to go. I seen their reviews before i came but i thought to myself maybe they arent that bad. But it was the total opposite. He gave me a diagnostics on my car when i never needed one. Told me i would have to pay $115 just for the diagnostics. Didnt fix ANYTHING, then he told me it would be $575 for both sides. I found somewhere cheaper and they said $600 total and free diagnostics. Every negative comment on here is true and i have went here and experienced their service. The front counter lady was nice to me so Im not soeaking specifically about her. But if you were to bring your car here I ADVISE you NOW not to. It is not worth the time and their not very professional. You will waste your money.

Service is horrible i took my car there for a trammisson problem they had my car for three months never touched my vehicle told me give him $500.00 to start on it which they never did. So I go get my car from them and they want give me my $500.00 back please dont take your car down there find some one else.

Waste of time and money I would not recommend this place

I am so pleased with the service! I finally get to hear the real sound of my car without the jerking. It drives better: so good that I have to watch my speed now! Thank you 🙏🏾 Gary, Ken and the whole staff I’m so very happy!

I give them a thumbs down on a couple of fact was towed into their shop while on vacation was told I needed a catalytic converter for 1324 dollars I called another place close by they did it for 300 out the door then when leaving aamoco they charged me 119 dollars just because they looked at my van they are a price gouging shop do not go to them they will rip you off. I do not like having to say this but they are over priced rip off .

I drop my truck off and in 2 days they had me running I was happy with this experience great effort and honesty on their Part👍

Horrible Experience all around!!!! They literally charged me DOUBLE what they quoted me, a simple job according to them. After three weeks they call me and tell me it will need an additional part I tell them that the part is a month old the next day they call and tell me they fixed the old part. I feel cheated and conned. Find someone else unless you want to pay double and get lied to.

They seem very knowledgeable I think they done a good job I had a transmission put in and they resealed a transfer case for me replaced the fuse in my computer system

Will never use again!!!! To begin with they wont allow you to speak with the person doing the work, imagine having surgery but never meeting the doctor. They consistently said they would get back with me but never did. Very unprofessional

Excellent customer service... The men there I met had character, Were genuine, And Professional. They did a great job and I would recommend them to any one with Vehicle needs. I wish more businesses had their mindset.

These guys are a joke. They kept my car for almost 4 weeks and then said the car was ready and made me wait almost 2 hours to get the keys and pay. It was literally a nightmare..down to the spooky decorations that said you can never leave as they made me wait...

I stopped by to see what I could do to get my 2018 Nissan Xterra looked at because it was running rough and spoke with Amy at the front counter and she was very helpful and knew a lot about cars than most women I think.. she was answering phones and waiting on me at the same time and was very patient and kept a smile on her face. I want to tell Amy thank you for everything and especially the great customer service

I had them do some work on my 2017 F-150 about a month ago. I would like to say they did a excellent job. The lady named Amy at the front desk was very friendly and kept me informed on everything that was being done. Just wanted to say thank you Aamco crew, especially Amy for her patience.

Havent been there

Very knowledgeable personnel & excellent quality work! Highly recommend.

I called this location to ask a few questions in regards to issues I was experiencing with my car. The lady I spoke with, I believe her name was Leslie, was very rude. She could not answer any of my questions & seemed to not know anything I was calling in regards to. She told me It would be $100 just to have my vehicle checked for issues. I asked to speak with someone else & she hung up the phone. I later called back & spoke with a Terrence & he was the complete opposite. Very knowledgeable & professional. He even let me know to have the vehicle checked with their system that it was FREE & they would perform the check at no charge. I would have to pay for the repairs if they found any issues that they could fix. This is the same check Leslie tried to charge $100 for. When I arrived on Friday Terrence was no longer at the branch & Leslie was working. She then tried to charge me $89.95 for the check, I left & tried another location due to her poor customer service. I would not recommend this location & judging by the other reviews they seem to try to overcharge & get over on people.

Very awesome customer service and support.

This company and the people that work for this company are scammers. Asked the mechanic to quote me a price I got one solid price, after my vehicle arrived there the price jump up by 300 dollars didn’t authorize any work to be done guy threw a bogus diagnostic charge on my bill will never use this company they will patch your transmission together n ride you to the bank!!!

AAMCO does great work on fixing my car. They get straight to the point on what the problem is and they fix it. My car is driving great!! I would recommend others to let them work on their car problems. Also Lindsey the cashier is a very nice person.

Good bunch for people. I dropped of my ford because It was in limp mode. They worked on it diligently for weeks to find the issue and even though they could not find the issue. They did not charge me a dime.... I have never had a mechanic that owns a business not charge me anything I was floored. Thanks you for the effort!!!!!

Best shop in town

All of these people that are making false complaints (look who they are) and lies are the same kind of people that I had to deal with when time to collect rent from my 38 rental properties. If it cost something, theyre gonna complain and whine. Believe me. They have time to do it. That being said, these are great people to do business with. Top notch service and communication.

I had such a wonderful experience with Aamco. They did an awesome job on my brakes. The lady at the front desk was SO sweet and helpful. I definitely recommend them and will be returning. Amazing staff, great pricing, and great work!!

I went to get my transmission fixed due to it slipping gears and they started right away. They seemed very professional. I didn’t stay around long because I had to do some errands but their lounge area was beautiful. Got my car back and it runs great.

I’m so glad I came here to get my car fixed! The service was excellent and I will never visit any other shop again. The owner Gary is very professional and he provided me with updates about any issues found with my car and informed me of all potential solutions as well. I am extremely grateful for the wonderful service I received!

First. Customer service was beyond great..my trans went out between Florida and Michigan on a Saturday.i called them late Saturday and I actually talked to someone. Gary. Long story short. They took great care of me and my dog Cassie. They had me back on the road in a short period of time. Great integrity. Gave me options. Would highly recommend..its great to see customer service at this level again. 5 plus stars. Thanx. Brian

My car is 20 years old and they did a great job keeping my baby on the road.

Excellent service. Great people working. Will definitely bring my vehicles back for service.

I just moved here, I know nothing about cars and my dad and I pulled into this place... Phenomenal! Patient, kind, they answer any questions I had and confirm anything my daddy was trying to explain.They are doing a theral check on my car. Whereas I was worried they may miss something, I call and they have it on the list of already checked or to be checked! As a single mother you trust so much in your machanic to get it right the first time and save you money... Thank You Jesus! I believe in these Men and their four leg cute, smart friend 😊.

Once again mislead by them and convinced to bring my car back so that they could correct the issue / no mention of any conditions that had to be met in order for this to take place. He had the car for 2 weeks and never called until after I had placed 3 calls about the car/ no message as to fees he was charging until after he took the car apart / requested $700 for repairs to damage they caused and on top of that they have now damaged my other mirror on the passenger side which they were not even ask to touch/ he refuses to release my car or put it back together unless I remove my reviews or sign papers stating that they did not cause any damage to the car. I will not stop and have filed a legal case now in reference to him falsely taking the car and giving the impression that he was going to fix it without a charge and never disclosing that a charge would apply before receiving it nor did he mention that I would have to remove any comments in reference to his business before he would put the car back together..As I stated the age of the vehicle would be the response given by owner in complaint. 1) Parts according to the young lady who answered the phone were in on the 2nd week my car was there and were about to be installed. 2) I never stated that I had limited funds but I did say that I was not willing to pay $150hr for the shop to try and locate a wiring issue when I can take it to a shop that specializes in it. I now understand why he addressed my son instead of me in the shop. Let me be clear I have no problem with admitting if I am wrong, and the courts will decide that. If I am wrong and the shop was not responsible for reporting damage to me at the time the car arrived I will post that judgement and retract my poor review. Unlike the owner I am not trying to put anyone down or say anything negative to make a point I am speaking facts only which is what he should practice. Do not speak about my finances unless you know whats in my account, or I had to make some payment arrangement because I couldnt cover my bill. That was in poor taste, but hey nice try.

Best bunch of people ever!! Ms. Brandy and Mr. Gary are always there to help whenever they can. Technicians are very knowledgeable and courteous. All around great experience. Did I mention, theyre the best bunch of people ever??

Cute dogs! And very professional service!

These guys are a amazing!! They did a great job on my van.. I will recommend them to everyone. 😃

All I can say is that they have a customer for life!!! I took my vehicle in for some warranty work, and Brandy and the entire team is Awesome!! Excellent customer service and they live up to their name! I was kept in the loop on the progress of my repairs, and I would recommend AAMCO in Macon Ga, to anyone I know !! I initially went in for a couple of repairs, but will definitely use them for all of my routine maintenance as well!! Oh, and the inside of their shop is AWESOME!!!!!

Brought in my car for a transmission check engine light that came on in the middle of a road trip. We were treated with speedy service and a very friendly explaination of what exactly might be going on with my car by both Clint and the senior transmission builder. The waiting area is also luxurious and very relaxing. Overall I cant recommend them enough.

This place is amazing...not only do they have good customer service along with quality work, they have a VERY clean environment while waiting. And ladies get this their bathroom is CLEAN. Thats hard to find these days in a car shop. So stop by and tell them I sent you and receive good quality work lol. Oh yea you will get that regardless

I received excellent service from these guys. What I appreciated most about the whole experience is that they did an excellent job of explaining to me exactly what they thought the problem was and exactly why they thought this was the case. They even followed up with me a few weeks after the work was done on my car to see how it was running.I highly recommend AAMCO Macon

I have been to Aamco Transmission in Macon twice and despite my transmission woes, the staff was tremendously friendly, knowledgeable and helpful. Both of the front reception personnel (Clint, last year and Brandy, presently) went above and beyond to assist me. In addition, the mechanical work was handled promptly and professionally. I would not hesitate to have my car repaired or serviced there again.

They tried changing me & forcing me to do what wasnt necessary to my car

This Place is great. The customer service is great and I had 1 MASTER Tech Diagnose My vehicle, and 1 MASTER tech repair my vehicle. Money well spent, and the bad comments are obviously about cost. Lets put things into perspective:The saying is cheap isnt good and good isnt cheap.-Fix it right the first time if you have the funds to do so. if you dont thats okay most of us dont but dont make it seem like a place is horrible because theyre prices are to HIGH for you. They have a NATIONWIDE WARRANTY for EVERYTHING, and above all else they fix ALL YEARMAKESMODELS. If something fails they will cover it no problems at all. I want someone who can DIAGNOSE and REPAIR my vehicle, because a shade tree (about 95% of them) does not know how to accurately diagnose a vehicle, (excluding obvious problems). Thank you Clint and the team from AAMCO.

Put in a new transmission for me and said they checked my transfer case which apparently they didnt and it blew up on the side of the road not 20 miles away. They took zero credit for the accident or offered any help to get me fixed back up. After talking with them over the phone they said they never touched the transfer cases but in the store they said they replaced the seal and fluid on it. Really sketchy place.

These guys did a great job on my car. Linsey in the office was very kind friendly and helpful.

Went to get my air filter replaced and got it at a great price. They were nice and front room was amazing, I sat there watching tv until finished.

Great service!

Broke down driving back from North Carolina to Florida, we didnt know where to go. It was a Sunday afternoon and everyone was closed so we decided Aamco in Macon GA was probably the best place to go if we needed warranty work down the road as compared to a small shop, I knew it was going to be expensive because transmissions always are. I just want to say this shop surprised me, yes it was still expensive but their customer service was great, Clint was awesome, always very professional and taking time with me explaining what was going on and keeping me informed on the timeline so I could be back on my way. The car now runs great-way better now than even before the transmission failed. Thanks again to Clint and the tech that repaired my transmission.

Had transmission replaced and ran great. The nice at the front was really helpful and made everything go smoothly and was very informational on the options I had . I will definitely return if I need somewhere to go for any kind of car care

This location lies about damages to get customers to pay more than necessary.For this reason I will never patron another AAMCO for the rest of my natural life.

I was in town from Raleigh, NC on a hunting trip when I submerged my truck and by the time I got it out, I had already lost overdrive and 4th gear. I limped it to this shop for them to take a look at it. I needed a complete transmission rebuild along with flushing of my differentials and transfer case. Though originally quoted a finish date after I had to be back to North Carolina, these guys worked tirelessly to finish the truck in a ridiculous amount of time to get me back on the road on schedule. I do most of my own mechanical work and do not relinquish that responsibility lightly. I also am familiar with how long it should take to do the work they did, and needless to say, it was done in record time!Clint and the rest of the guys were great! Clint kept me posted every step of the way and when things popped up that needed addressing, they were known problems so I never felt I was getting played.The truck got me home with no problems what so over. Its shifting strong and running cooler then it had previously.I HIGHLY recommend these guys if you need help. They really went above and beyond to help in out-of-towner who had gotten himself into a bind.

I took my vehicle in knowing there was an issue with a bolt that broke out of the transmission, I requested a bolt that was missing to be installed, topped off on trans fluid and quicksteel epoxy to cover the broken bolt housing. Service actually provided was only looking over the undercarriage and pointing out issues.they topped off my trans fluid but didnt have the bolt for the transmission to be mounted to the t bracket. Was still charged the full amount of labor even though not all I was quoted for was completed. 116 dollars to top a vehicle off on transmission fluid is a bit ridiculous. I hope they make right with me a give a partial credit for services provided.* I spoke with the shop Manager and he let me know that I can bring the bolts by when I receive them from Walsh Honda tomorrow and they will put them in for me. 5 star communication with these guys. I will update tomorrow after work has been completed.

Best auto mechanic shop Ive ever been to great customer service (Sean) great guy called me kept me updated on what was going on with my vehicle and actually took the time to find the real issues with what was wrong with my vehicle this is a great place definitely will be back.

I Just Took My 2008 V6 Mustang in, the shop looks great and ik they will take care of my baby she doesnt starts😭😭😭 I love them Foe always letting me Know Wats Going On Instead Of not letting know nothing like other car Shops!!!

I will never ever again have any repairs done here or recommend anyone to come here. I was treated with the most horrible customer service and in addition over priced for such a simple job. I hate that I was placed in such an unfortunate predicament to where I had to pay for such outrageous and ridiculous service and prices. I talk with several other mechanics and other businesses which stated that the work that was done was not equal to the money or parts that were used. Moreover, others stated they dont see how these people sleep at night knowing what they are doing to innocent consumers.

I have not had any work done yet but i am towing my car here today for service, i went inside the shop and i must agree so far so good clean shop and Gary was very helpful and easy to communicate with. i am fixing a classic car in memory of my mother and will update each stage and step of the process along with pictures

Gary and everyone that works here are absoloutely amazing. They do not try to rip you off by telling you you need something when you dont. They are very helpful and always great with advice. Very animal friendly as well. I wouldnt take my car anywhere else.

Went into this place after reading a review where someone complained about their repair services. The owner of the place went online and explained they were at a different location but agreed to rectify theyre problem anyway even though his location was not responsible. THIS IS THE KIND OF PLACE I WANT TO DO BUSINESS WITH. When they agree to stand behind the Aamco name even if they were not at fault. My suspicions paid off. They diagnosed my problem correctly the first time even though I didnt get the work done there.Clinton was very understanding and courteous throughout my time there and never made me feel obligated. Id definitely recommend this place.

2nd good experience I have had at Aamco. Could not find issue I discribed and despite spending an hour charged me nothing and would not take $20 for coffee! Iam used to Florida shops trying torip me off. Hihgly recommend.

Great service! The complaints on here are mainly people that have no idea what theyre talking about or just mad their car sucks and cant afford to get it actually fixed !!! Also the dog is adorable and so sweet.

Great Services,experience car card My car RUN like brand new Car

Love this place my car is A-1.

Very helpful and made sure we understood what was going on and what needed to be taken care of.

Excellent work, prompt service and courteous! I highly recommend!

Great service and great quality of work, I definitely recommend them!

Great staff and great prices. Shawn & Clinton really helped me out

I personally have never had a horrible experience with my car until I moved from Detroit, MI to Albany, GA.. I have an 08 Cadillac AWD and my transfer case, output shaft, and transmission had to be replace. The first place I took her too was my first mistake, my car was in the shop for a week and finally service manager had to tell me and my warranty company the I had severe water erosion and someone had tampered with my transfer case and tried to weld it back together (which of course my warranty would not cover). I was shocked because my car had never been in any type of water accident. My warranty company (AUL) suggested I should take it to Aamco, of course the nearest one was in Macon (an hour and a half away). From the minute I spoke to Sean and Gary they were completely wonderful. I gave them the best detailed description of what the Dealership claimed was wrong with my car. All I asked is if they could repair her under what they quoted me, which was $5300. I personally didnt expect what came next. Sean called me after a couple about a week with my car and told me that the damages I described to him doesnt match anything from what was actually wrong with my car. Yes, my transfer case needed to be replaced and the output shaft did have slight rust but there was no water erosion or tampering. Sean explained the part that was rusted was because that component is not protected so it would eventually get some rust. I was completely shocked when Sean also let me know that 2 GM messages in 2010 were put out about the exact noise and issues my car was having. He ended up calling my warranty company and having them come and inspect my car. Because of Sean and the AWSOME employees at Aamco, my warranty covered everything!!! I never expected that my warranty company was going to cover anything, this Aamco team are no doubt true and honest mechanics that actually care and know how to run a business.Thanks you so much Sean and Gary!!! Your team is truly the best and I plan on being a returning customer until I leave Georgia! The hour and a half drive is completely worth it!!!!The first dealership Prince GMC, Chevrolet, Buick, and Cadillac (in Albany, GA) I warn everyone DO NOT GO THERE!!! Its said because the service team Jimmy is great and does his best to satisfy the customer but the Service Manager needs to be kept in back and nowhere near customers. I watched this man disrespect other customers that were trying to get service and he completely lied to me and my husband. I had the service manager tell me that my car was still being looked at, while I had 3 mechanics and two other employees approach me to let me know no one has went near my car. There is so much more that it is sad. Never again will I step near that place.Luana Stefanovic

Just called for price to rebuild and woman would not! No diagnostic test needed if I ask to have it rebuilt.

Great Service

Would not accept my vehicle due to saying they were closing early

Friendly service

Horrible serviceTook months to get transmission fixedOverchargesGives you run arounds on why car wasnt ready!!NEVER AGAIN TAKING ANY OF MY CARS THERE!!!!

Most professional & price competitive shop in Macon

Great service!

Great service

Timely, polite, and excellent work!

Friendly

Quick and efficient

Great service

AWFUL