I always enjoy going into Lush every once in a while. This visit my friend and I met Jason and James- who were incredibly personable, fun and made our entire experience phenomenal. Definitely worth the visit just to see them! Both were very knowledgeable on the history and LUSH products, but their zest heightened the experience.
Always friendly employees, and very knowledgeable about all their products and ingredients in them as well.
You guys went above & beyond to help me with all of my shopping needs! Both Cassie & Marcus were amazing to work with! You guys made me a customer for life, as if I wasn’t already by the products alone! My kids were excited to be given wonderful treatment too! Thank you guys so much!!! 💜
Amazing amazing amazing store..... I love their products. Most of them are vegan and with very less chemicals. Prices are as per the quality. But they are worth it. I use their rose lip balm and sleepy body lotion. Both of them are out of the world. A very little amount of moisturizer is enough and you will see your skin moisturized for hours. I’ll try more of their products soon. ALSO, THEY GIVE SAMPLES FOR THE PRODUCTS THAT YOU’D LIKE TO TRY. JUST ASK AT THE COUNTER.
The place is always filled with great smells and fun colors. All the things I have gotten from them were great. The only thing is its a bit more pricey than a bath bomb you might find at target.
Always q fun place to shop. Their Halloween goodies are so cute
I love this place but they keep jacking their prices up, 10-20 bucks a bath bomb just isnt worth it anymore. Ill be back when the pric s are good again.
What can I say about LUSH? Other than its amazing! All their products are 100% natural & handmade. Most are self-preserving due to essential oil content. And a few, like their fresh masks, need to be refrigerated or used within 10 days.My daughter loves their bubble bars and bath bombs, and I love their masks and scrubs. My faves right now are Cup O Coffee which uses coffee grounds as an exfoliating agent. It smells like mocha divinity and leaves my skin smooth and moisturized. Much less drying than salt scrubs. And then theres Let the Good Times Roll a deceptively simple, soft exfoliating scrub that uses maize flour, cinnamon and corn oil, and smells just like caramel corn!We both love their handmade soaps and body bars. And they also have a fantastic makeup remover called Ultrabland made primarily of beeswax that makes eye makeup removal easier and more complete than ever! No more mascara flakes left over, and it leaves your skin soft as a babys bum.They dont test on animals and many of their products are vegan or vegetarian. Their in-store customer service is top-notch! They always greet you on entry, and will work w/you one-on-one to find the products best for you. Testers are everywhere so youre never expected to buy a product blind. And lastly, all their product containers are made of 100% post-consumer recycled material, and when you bring back 5 empty containers you get a free fresh mask!
OBSESSED with this place!!! Their products are amazing. I am environmentally conscious so I love the ingredients, the production process, the lack of packaging (like bar shampoos and conditioners) as well as the results! My hair and skin look, feel and smell amazing. Employees are very knowledgeable about the products and they take the time to learn what you like and steer toward the products and results youre looking for. They also are able to help you discover new products to love. HIGHLY recommend.
Super friendly staff with a large rotating stock of all the best natural ingredient based bath bombs, bubble bars and body care items. I especially like the array of perfumes
Marcus was so incredibly kind and helpful to me!! They went so above and beyond any expectations I could have possibly had and reiterated for me why Lush is a truly special place. Thank you so, so much!
Good soaps but wasnt the most inviting experience... 3 at most.
I had a fantastic experience here today! Seriously, I feel like a freaking princess. The staff were super helpful and generous. Im so excited about the products I picked up. I’m really glad I stopped in- it’s just what I needed for a pick up my spirits this week. Thank you!
I am really enjoying the little samples that they put in your bag when you do an online order. I found new things that I maybe wouldnt have picked otherwise. I like their revive hair conditioner. For the most part, their staff is friendly and courteous, but they can be a bit eager. I think its how Lush trains their employees to treat customers and I find it a little overwhelming.
Clean (of course) and smells good. Its Lush. Staff was great. A little annoying waiting in a long line for a very shirt visit to the store but I respect the capacity rules and keeping people safe. They did a good job.
The staff here is always so friendly and helpful. The products are of course awesome but the employees always make it that much better at this location.
Absolutely fabulous customer service! Thank you Carli for making our experience at LUSH a blast.
Cool store. Great staff!
They are doing a great job of social distancing mask wearing, and they have someone come to take you to wash hand prior to touching products.I got some great bathbombs but also a shampoo and conditioner bar. I like that they are plastic free, smell amazing and work well.
Very nice shopping mall with all types of Branded Showrooms
Covid protocol has you waiting outside the store and let in as they have the space. So I would come prepared to wait. But I also felt like customer service was exceptional. Each staff member is very helpful and I really appreciated the advice as I shopped. If you have the time, I recommend.
Great products and outstanding staff.
THE STAFF HERE ARE AWESOME THEY ARE KIND AND VERY HELPFUL. THEY REALLY ARE. I REALLY DO ENJOY GOING IN TO GO SHPPING THERE. I REALLY DO ENJOY IT. I DO. I DO. I DO.
Excellent products as always. My only complaint is their website isnt updated to reflect current in store inventory. Small line to limit shoppers inside for Covid. It was nice to see they mandated mask wearing and gave out disposables when needed.
Excellent service and Covid Hygene practices. Happi Hippi shower gel for a gift. And some samples for me to try.
Always have a great experience at this location - the employee who put my online order together today not only included a very thoughtful sample that perfectly matches my currently skincare routine, but took the time to explain it to me as well. Thanks so much!
Super friendly service. Had a station to wash hands. Employees very alert and attentive. Great experience.
How can you not LOVE LUSH? When walking past you’re immediately drawn in by the amazing scents flowing through the open doors. Once you walk in you’re surrounded by nearly every body product you could want or dream for. My favorite products are the hair masks and the fresh face masks. There are helpful staff members always willing to help and answer questions. Save your money - or go in with a plan - because their products aren’t cheap. But they are good for your body, good for the environment and good for your soul.
Smells so good. mall is open. Be safe
Great experience as always
Covid protocols are good. Prices are a little steep but product is of good quality. My issues is with the staff. The front greeter was polite and informative of the rules in place. There is only approx 6-10 people allowed in the store, again great. More space the better - right?My issue is that I was in the far corner and wanted to smell a product. I looked around making sure no one was near me and pulled my mask down from my nose for about 3 seconds to smell a product. I tried smelling thru my mask but it did not work well. Immediately a staff person came from about 30 feet away to tell me NOT to take my mask down. I had explained that I tried smelling thru the masks but could not. She stated it was a rule of the business. Ok fine. However not more than 2 mins later, I am standing next to 2 employees ( I think one was in training) only to see him pull down his mask to smell a product. He made the exact same comment that I did prior to doing so (Could not really smell anything).This seems to be a Covid rule is for thee and NOT for me double standard.
They have mens face wash and cologne too!
They have some really good smelling and cute shaped bath bombs!
Very friendly staff and very good Covid guidelines.
Be prepared to queue and wait in line to wash her hands(in store) before being allowed to wander around and buy any products. Havent shopped in store for sometime - thought the price of goods were in general expensive.
Really awesome selection of bar soap of different kinds
One of my friend told me about lush. And I tried sea salt scrub, herbalism cleanser, sleepy face, full of grace and gorgeous cream. Absolutely all these products are change my face and gives a good look. I will continue it.
This place is amazing! I love the quality and many options to choose from. They range from bath bombs to face masks, shampoo bars to body wash or body wash jellies. I always leave the store happy.
I love Lush!
Had a bit of a wait, but was stoked they weren’t cramming people in during Covid and super glad they are having people wash hands. Employees were awesome as well.
Natural skincare that smells divine. Lush has all kinds of bath things, shampoos, conditioners. One of my favorite stores.
Ive been in love with Lush for awhile now, I have an entire area of my bathroom at home exclusively for Lush products. This time I went in with family, while on a family vacation. Theyve never gotten to experience shopping in store, and they were in awe. The gentleman working last night was so patient. He answered every question, and helped select products for specific needs. He was so kind and very knowledgeable. I wish I had his name, so I could let him know how grateful I was for his patience and knowledge!
I visited this store in August of 2017 and it was my first time trying Lush products and my first time in a Lush store. The staff was welcoming and friendly! They struck up a conversation with me as soon as I walked through the door and asked all the right questions! Once they knew that I was new to Lush they gave me a small tour and an overview of the products so I could dive right in.Overall it was a fantastic visit and I will probably go back to the store rather than ordering online!
The sales consultant was so helpful in listening to what I needed and giving me a few options to select from. I went in to buy a shampoo bar for the first time and she was so nice to help bring me to the right area and inform me of the difference between the bars. The lady at the register was also amazing and helped me put my purchases item in the baby carrier on my back.
Eclectic array of fragrances. Staff was super friendly and helpful even though it was close to closing time on a Saturday night. Definitely worth a visit even if you arent into fancy soaps.
The employees are my favorite part every time I go in they are the nicest and are always knowledgeable. The products are amazing as well but there service is one of the things that will always bring me back!
I love most of their products but this review is about the store. The employees are so knowledgeable and helpful. My toddler son wanted to touch and play with everything so while I kept him under wraps the employee grabbed everything I needed, rang it up, bagged it and I was on my way without anything be spilled or broken. That was so helpful for me and she really stepped up to provide outstanding customer service.
Kace and Kassy take such good care of their customers!!
Staff is always super nice and helpful! I go to this one because its closest to me,but most of all how amazing the employees are. Always answer my questions,let me take my time and offer free samples. The only down thing I can think off is how fast they run out of face mask, but its still a 10/10 store
My daughter loves this place and always drags me along. The smells are an assault to my senses but the staff is very helpful. Very pricey merchandise but some of the product lasts a good while -according to my daughter - [my small bar of soft soap didnt make it a week for $4.95]
Great social distancing, LOVE the bay bombs
This store always has the best products! Ive been here twice and have had 2 different experiences. My first time was amazing!. An associate spent a good 30 minutes going over products with me to help put together a skin care routine because Im a huge novice. ♡♡ I was hoping for a repeat experience for a new hair routine, but my second time in, the girls behind the counter were too busy gossiping to help.. Hopefully they will go back to the first type of customer service.
Beautifully stocked and smells amazing
My girlfriend likes lush, Im a neutral party. I would give it 5 stars but you get a lot of our money & I would personally rather you didnt get so much of our money. But shes happy, so thats good.
I go here for assorted items for my wife for birthdays, anniversaries, and Christmas gifts. They always have a wide selection of amazing smelling soaps, bath-bombs, shower gels, lotions, and more. The employees are super-helpful and knowledgeable, and they have always been able to help me when I go here.
I always have a great experience at this location! The employees are incredibly helpful and their recommendations have never lead me astray. The only problem I have is trying to walk out without buying the whole store.
This place is the fricken gold standard for customer service. The sales associates in every LUSH location are great but at the time my wife and I were there, 4/21/18, the gals were on another level. Since my wife was the primary shopper I just stand around and observe. Its amazing how helpful, nice, and knowledgeable everyone working at this store was.
I like that I can come and get cologne, shampoo, a beard and face wash, and even a face mask if I want it in one place and its all made from ingredients found outside essentially. Im particular to the dirty solid cologne and the Kalamazoo beard and the elbow grease body salve. The elbow grease really helps brighten up the colors in some older tattoos for those days youre in a short sleeve shirt.
So fun to come here!! I love that the staff is so happy to talk with you and answer your questions, and they are very knowledgeable about thier products! This is a very fun place to come spoil yourself! :)
Expensive but wonderful! Great skin care products and amazing bath products for a luxurious relaxing experience. Perfect place for gifts for the hard to buy for.
I just love it - all those sparkles, shapes and scents. Awesome place to treat yourself or to get a gift. My husband is using their shaving cream for years now and cant stop saying how great it is.
I absolutely love this store and all of their products. I went in for my birthday today and Marshall went above and beyond to help me, knew everything there was to know about every product, and was overall just a huge sweetheart. I definitely recommend stopping by any time they are working! 💞💞💞 Thank you so much Marshall!!!!!!!!!
The displays are all well laid out, the employees are mostly nice. When we didnt give the salesgirl an opening for a sale, I did see her roll her eyes and walk off--but whatever, I was there to smell soap, so Im not bothered.
Lush is amazing. They give you some serious samples here. Anything you want you can take home and sample. There produces are so simple yet lushes.
I love this place so much! Great products and employees!
Absolutely love the shampoo and conditioner bars and the bath bombs are just wonderful. The make the bath water feel positively silken. Highly recommend!
LUSH is beautifully arranged. It is tantilizing to the eyes and nose. The products are lovely.
Pushiest most annoying staff WILL NOT LEAVE YOU ALONE
The best smelling stuff ever. Get the shampoo and conditioner bars. This place has always been less plastic, less waste!
Like this place too much! Hurts the pocket book everytime I step in the door! Amazing products that you wont find anywhere else. So Im stuck going back to Lush for my body needs. Not to mention the staff is Phenomenal. Thank you for all you do!
Everybody was so friendly and professional answered all my questions everyone there was great if I ask someone a question she would stay with me till someone else came along and she go help them and then as soon as another one was done she come over to make sure I was okay. Your store made me happy I would love to work there.
I believe everybody should shop here! Everything is ethical fresh handmade. Very innovative.
Always a great place to get skin care and bath products! Very friendly staff willing to help you!
Love this place. The staff is friendly and knowledgeable. Attentive. And will direct you to the exact product you are looking for.
Love love love great customer service and friendly people usually I hate going somewhere where I feel Im forced to buy something but at this lush location I was able to browse around and test few stuff without the pressure from sales associate to buy products. I bought the hand mask and scalp mask amazing 👍😊
My little sister and girlfriend love this place, I havent personally tried any of their products but their customer service always comes with a smile. Great people working there.
Pricey but love that the item are not overly packed! Lots of new items and some old favorites.
I will always love LUSH. Their bath bombs are such a treat, their lip scrub is a life saver, and their bar shampoo is best lathering shampoo Ive ever used.
Everyone there is so amazing. Not only did I walk out with free samples, but a free product because they dont usually sample it out!
Highly recommend Karma!! OMG Im in love with the scent!!!
1ST TIME SHOPPING AT LUSH IM IN LUV WITH LUSH!!! ❤️❤️I LIKE THE FACT AT YOU CAN TRY SOME OF THEIR PRODUCTS BASE ON HOW MUCH U WANT TO SPEND
Super helpful and friendly staff. Loving the buffy bar and mask of magnaminty I bought there.
This is such a cute shop! It smells amazing and the staff is very friendly every time I visit
The staff are always very welcoming and helpful.
I love the LUSH products. I use their tooth tabs and the shampoo bars. I also tried their mascara and I like it.
The crew here is always kind but not overly pushy. Helpful without making you feel like you want to run like some other stores. I definitely recommend the buffy bar to anyone who hasnt tried it.
Staff was super sweet and knowledgeable. Even showed what a bath bomb looks like when it is dropped in watcher to my 3 year old
Help if you need it, and great smelling products
The only place I buy beauty products, the shampoo bars alone changed my life!
Heaven just an absolutely awesome place to spoil yourself or others!
Great products but they run out of favorites.
The customer service here is amazing. They are always willing to demo products for you! I love this store and am never disappointed.
Went into the store at opening today with my friend, and we had the best customer service! CJ, Katt & Nena went above and beyond to make us happy, and make sure we got all of the products we were looking for. Thank you SO MUCH!
Always friendly, helpful and knowledgeable staff. Great products. Love my Ros Argan body conditioner
Great job but needs better ventilation