Went in to get my c-port on my pixel 3 fixed, instead, Kyle was able to clean around my port for my phone and check to make sure that the phone was charging and he was able to fix it all up for me. So I didnt need to get my c-port changed on my pixel. It cost me absolutely nothing. Fabulous work! Still feel like I should have paid for him to fix it.
The people at Lynnwood CPR are competent and helpful. They give advice that gets you out of trouble, and dont charge for it. If a real repair is needed, they look for low-cost options and then the work is done on time and on budget.
Just called to get info about my 2017 Mac and if it’s fixable. Robin provided me with a thorough plan of action with realistic expectations for my old computer. Kind, thorough and Not at all condescending. Unfortunately. That has happened when I’ve checked in about repairing my computer. So, so far, really really appreciate the good customer service. 🙂 Thanks Robin!
I am long overdue but I have to give a shout out to Kyle!My OnePlus 8G t phone fell out a window. Long crazy story but it fell out of window and was smashed by a car. I was distraught to say the least. I took it to cell phone repair after shopping a few places and Kyle was the best! He was by far the turnaround point for my experience.The type of phone I have is apparently unique and he advised that I actually send it directly to one plus. He cared more about my phone getting fixed correctly. I recommend him if if you find yourself in need of a cell pone repair. Outstanding service!!!
Very Quick and Proper service repairs! Staff was kind and made sure to explain everything to me prior to payment and repair! Very fair prices, especially consider everything going on right now!
This place is excellent, took my macbook there because it wouldnt turn on and they fixed it free of charge. Maybe it was something simple but it was above my skill set. Left it over night and picked it back up the next day and the issue on my macbook was resolved.
Customer service was great. They took my number as they didn’t have the part in, ordered it, and called me when it was in. Took little more than half an hour and my phone was like new again! Definitely will go here again if needed. Will highly recommend!
Brought a phone in with an audio jack not working. They tried cleaning it thoroughly first in case that would fix it; as it did not, they got it replaced and fixed at a reasonable price. Good time and communication. Happy customer!
CPR was the only place for miles around that had someone who would work on a Surface Book battery replacement (because of how difficult the repair is) and they did a great job. There was just some confusion of which laptop was mine on their part, and I nearly walked out with someone elses. But a good experience overall, highly recommend if you need Surface repairs.
I had a blocked charge port and the staff here took care of me quickly and efficiently. I appreciate their ability to get me in promptly. This is the third device my family has brought to CPR and had repaired properly and well.Thanks team CPR!
They need to order a part for my phone just in case when they change my battery.Very knowledgeable about cell phones.I have a problem with the charging of my phone. They helped me the best thy could but it is a phone replacement issue. They suggested another company that might be able to help me. But after consulting with Verizon it is an issue the phone needs to replaced.Its so much easier working with CPR Cellphones (who actually work on phones) than with Verizon tech support team, who has to read from scripts.
Great experience. Manager was patient when we had trouble getting into my daughters phone and repair was done is a very reasonable amount of time. Will definitely use them again for future cell phone repairs.
Brought in an iPad Air 2 for a cracked screen. Screen replacement was fast and awesome! Had an issue where the adhesive for the new screen seemed to come loose and CPR took it in right away and fixed it within a couple of hours. Super happy with the customer service!
You left off honest. In my case the part Ineeded was unavailable. He couldve tried to sell me something that might work, thank you for the friendly honest service
Love this place! The guys are always so sweet and always go the extra mile! I have been there 3 times now and they were able to fix all my incredibly broken IPhone and iPad products!
Took my Dell Computer in because I had removed three keys and could not get them back on. The Manager, Nick, took the parts I brought in and worked for 10 minutes and fixed two of the keys. The third key had a piece under it that was broken. He looked up the replacement part: $59 + tax. He went into the back, removed the same key off of a Dell that was being recycled, and put it on my computer. I insisted on paying him and he declined. Who does that? I have taken my phone here twice as well, and had highly positive experiences. I had gone to Best Buy earlier to get the keys fixed. Despite having an appointment, I waited a long time in line, and when I got up to the front, they told me they could not help me with the computer keys!
Fast and efficient. A good choice for an iPhone screen repair
Needed a laptop screen replace. Went to Best Buy. They said 4 to 8 weeks at referred me to CPR. Great price. They ordered the part. 7 days later they called and scheduled service. Took it in next day, maybe hour service time. So very very happy. Thank you guys.
Technicians were knowledgeable on what was wrong and what was needed to repair my computer. Repairs were done ahead of estimated timeframe.
Friendly and efficient phone screen replacement. Looks like new.
A little pricey but very professional. Got the job done in the time frame that was laid out when I first made contact. Would highly recommend!
When I took my Google Pixel 3 XL into Kyle, he was very professional, polite, he took care of my needs immediately. I bought another Google Pixel 3XL and he helped me set it up, answered all my questions and he was very knowledgeable. I will continue to do business with CPR and will also refer all my friends and family to them. Thanks again Kyle for being there for me when I needed it!
Quick and friendly service. My Xbox was repaired same day.
Very professional from start to finish. Fast turnaround and a perfect tablet screen repair. I will be using them again in the future.
Quick, courteous service. I’ve been twice and had two good experiences
Good guy. Dealt with a couple of minor issues expeditiously. I will certainly come back to him with anyfuture problems
CPR was AWESOME! My laptop wasnt performing, and I was sure I needed a new battery, I took it in, pre-paid for it (150 bucks), and then they called me the next day and let me know the battery in the machine was fine, and that it was probably a charger issue. They refunded me completely, and the diagnosis was gratis. Truly awesome to find honest service providers. They have my business for life now!
This shop was able to help me fix a proximity sensor on my ancient iPhone 7+ in under 1 hour for a very affordable price. Highly recommended
Very honest, helpful and good prices.
Very professional and helpful with a broken cell phone. The fee to fix was very reasonable and the service was top notch!! A wonderful experience and I HIGHLY RECOMMEND THIS BUSINESS!!!
These guys are incredible. I spoke with multiple other repair shops, and CPR was by far the most friendly, knowledgeable and accommodating of my situation. Id ordered the replacement parts myself and gotten partway through the repair, but I had trouble removing the screen and decided to bring it in. CPR was able to use all the parts I brought in and only charge me for labor, with a lower labor charge than another place I spoke to. They also replaced the volume button cable Id damaged with one they salvaged free of charge, and when it turned out the replacement part Id brought in (a charging port) was faulty, they opened the phone back up, put in a new one, and only charged me for the new part, not the additional labor. I should probably bring them a keg or something, a five-star review doesnt feel like enough. Thank you again!
This Company was amazing. I was having difficulty with my grand daughters cell phone and they tried several tests and they found a faulty part...they immediately found a replacement part and got it ordered right away. Kind and caring is how I would say they were.
My phone wasn’t charging and I thought my charge port was loose. I brought my phone in and the employee took it and cleaned the port in less than 5 minutes. Turns out the issue was my dirty pocket lint. No charge, good people here.
So helpful, so fast and replaced my daughters iPad screen in under 2 hours 👏🏻👏🏻 Awesome
Staff was super friendly and I enjoyed my experience.
They made my ipad screen repair experience feel so breezy and the cost was pretty low (not sure if I can say how much here). I saved about $100 going through here instead of going through Apple for a repair. They received my ipad an hour after I called in for an estimate without an appointment and it was ready to pick up the following day. Saved me a ton of time as well. They also sell refurbished devices at really low prices and I may come back to buy something as a gift.
The manager is extremely professional and he was really friendly helping me with repairing my cellphone and laptop. Come to this place if you want to receive good value service
Too long and painful. It was a terrible day. Left the phone on top of my car. Driving very fast to the emergency room, something rolled over to the back of the car. Two hours before I became aware it was my phone.I did found whatever pieces I could pick in the middle of rush hour in highway 99.No one newhow to recover the information in my phone. For security reasons not all vital was sync with the enail.Found CPR IN ALDERWOOD MALL.A young girl at tmobile told me:I worked there, if anyone can do it, they are it.This girl did tried for hours.At CPR, I purchased a second hand phone just like mine.They interchange all the parts and I received a phone just like mine WITH ALL THE INFORMATION.1 hour and 30 minutes$378.00 plus taxes.I am using the phone at this moment 2 years later.I have recomended COR to many companies and every person I know at King County, City of Seattle, Law firms abd of course,the U of W.I am going to see if they have and apple phone tomorrow.Thank you CPR.
Called about a Motorola screen repair. The guy I talked to was very friendly, informative, and patient with me and answered all my questions sufficiently. Ended up not needing their services, but if I do in the future, I will come back.
Helped when best buy couldnt, very professional and polite, did exactly what I needed for far cheaper than I expected, and communicated.with me about how long it would take very clearly. Couldnt recommend a better place. Shout out to Kyle in particular.
Mark was great and so friendly. They saved a phone that was crushed basically even after thinking at first it wouldnt work they made it work and saved me!
I called 3 different places to have my Pixel 4XL screen replaced. This shop was the most cost effective AND the most professional. Nic was thoughtful, efficient, and overall genuinely a nice guy. If I have any phone issues in the future no need to call around...Id go back in a heartbeat. They say everyone wants, fast, cheap, and quality and you get to pick one. Not the case here. I truly feel I got all three and appreciate it.
Excellent service. CPR Cell Phone Repair in Lynnwood replaced the battery in my Motorola cell phone after a competitor repair shop in the University Village said they were unable to get Motorola parts. CPR Lynwood got the part and repaired the phone on time as promised. Well worth the extra drive.
The Lynnwood office repaired a Surface 4 with broken display. When the part proved defective they promptly ordered a new display and replaced it. Very professional!
Extremely helpful and knowledgeable. Had my phones charger port replaced here and ended up needing extra service due to an issue with the replacement part. They took care of the issue no problem and made sure I left happy.
This place was my saving grace and saved me at least $200 if not more.I dropped my iPhone 8 Plus into a glass of water and immediately grabbed it out. It was working fine, but I immediately put it into rice and tried to clean it up. An hour or so later I tried to plug it into my charger and it wouldnt plug in all the way and the battery died. I’ve had something happen like this before and was able to get some stuff out with a paper clip. I tried to get it whatever was in there out for about 2 hours. The next morning I went to Apple which due to covid didn’t open until 12pm. I stood in line for about 15-20 mins until they could check me in. I gave a brief synopsis to them that it was dropped in water and they said they would look at it but there was a large wait time. I went to a few other places and about 1.5 hours to come back and was able to get in. They sat me down and the guy came over and asked me for a brief description and told him what happened. He told me that they don’t help with any water damage whatsoever and that id have to buy a new iPhone as the only solution. I left so frustrated and angry that they wasted over 2 hours of my life just to tell me they couldn’t help only if I gave them $400 for a new iPhone.I went over to this iPhone repair place as my backup and last hope. The guy working immediately was able to take my phone in the back and clear out the gunk in my phone in about 2-3 mins and brought it out to make sure it was charging correctly. My iPhone instantly started charging and working perfectly. I was so impressed with how quickly he was able to fix it and how professional he went about it. I’m so tired of Apple acting as a cartel company and I wish there were more companies like this one to actually HELP people and to not to just get $$ out of people. I would have paid $50 to this guy after he cleaned my phone but he said it was free of charge. I couldn’t believe it. I highly recommend this place to anyone and have told my family and friends about it. I will definitely be back!!!
Their reasonably priced, quick and professional! Fantastic business!
Do these guys know their stuff? Yes. Yes, they do.
Great company to do business with. Nick, Kyle and Robin are all funny dudes.
The associate I was talking with was friendly, professional and helpful. I will definitely recommend this place to all my friends.
The guys at CPR are the best! Retrieved all the data from my broken S7 in no time! Prices are absolutely fair and reasonable. They really know their stuff! P.S. They work on computers, too!
Repair quality is good, price is little high
Said I had to pay a deposit first and it is $50 just to tell me IF they can fix it. To fix it would be another $300 and half up front. This isnt drug trafficking its cell phone repair. Get it together
I sent an email inquiry about a price quote, received a reply in a timely manner.They remained true to their price quote. My phone was done within a few days (my S7 Edge screen had to be ordered). Just picked it up today. Looks good. Responsive screen.Plenty of parking near the store. They have their COVID-19 protocols in place.Definitely would recommend this place.
The staff at the site were great. The legal documentation that they have you sign is flawed. They say its a $55 bench fee, but then the paperwork says youre only committing to a $35 bench fee. Its a corporate office issue and I raised the concern of conflict w/ the manager at this franchise, but realize he is limited. Quick turn around and very helpful.
Great service, great job. Had trouble getting a new screen for my phone so they offered me a different phone at a discount.
Great friendly service. I have been here a number of times and highly recommend it for repair.
The staff is expert. they found out my phone battery, which isnt a popular model, as compatible to more available and affordable. the work was excellent. they are highly recommended!
Manager gave us honest answers to our questions. I did too much damage to my iPad so he couldnt fix it but Ill take my future broken items here.PS: Yes, Im accident prone.
My laptop would not boot and these guys solved the problem while we waited. Excellent friendly service combined with top technical skill. I recommend them highly.
Very knowledgeable and provided speedy service. Fixed my MSI Apache Ge64VR keyboard in few hours. Had no problems holding if couldn’t pick up right away.
I went in to ask about the screen protector warranty for my iPad. They were able to help me with the warranty and replaced it within a few minutes. Saved me a lot of time!
Dropped phone. Broke phone. Located Store. Store had property safety precautions in place. Intake clerk told me upfront what it would cost and when it would be done. Repair happened exactly as promised. While I was waiting another customer arrived. The new customer wanted to go to the front of the line for just a quick thing. Intake clerk politely explained one person at a time. When I finish the wait line, then it will be your turn. Phone call when phone was done. Easy pick up.
Brought in a Kindle Fire because it was not charging. Nick looked at it and gave me a couple of options as to what could be wrong. After taking it apart he found the problem and fixed it in the least expensive way. Total time from drop off till when it was fixed was about 4 hours, a lot quicker than I anticipated. Kindle is now working fine. Would use this service again without hesitation.
I had a small repair needed for a phone that was fixed very quickly. I was happy enough to schedule a screen replacement for an older family phone as they actually had parts in stock, but they knew where to order them if it wasnt on-hand. With a baby in the house, I fear more phones will be broken in the future, but Ill keep bringing them here for repairs.
Customer service was really good, the repair didnt take very long to fix & it was much cheaper than expected which is always good. I would do business with them again.
The people there were very helpful very respectful and excellent customer service I was very satisfied..
The Customer service is great, except I may have some issues with my surface working with the repaired screen.
Awesome customer service!!
Nick helped me out with my MacBook Pro yesterday and I couldn’t be more satisfied with his knowledge and customer service. He found the problem within minutes and offered a solution immediately. I’ll be coming back with my future repair needs!
Great work, fast service, friendly staff!
Go see Nadia, GO SEE NADIA! Fantastic help and wizardry on repairing my smartphone. Had a corrupt Google play store file that caused an annoying pop-up and rendered anything google or app related either slow or unusable.Nadia fixed it quickly and was delightful during the process! Cant say enough good things. I will bring all device problems here in the future. You should too! :)
The service was excellent. The agent was helpful as soon as I walked in and right away started to order the part to fix my computer. He quickly came up with the solution fix our problem and the fee was very reasonable. When it was discovered that the computer had other issues that were not fixable, they refunded my money. Very pleased with how quickly they worked on the computer and with their service. We will be back with future repairs.
CPR Fixed my shattered glass on my phone.. Great service and very nice people.. I will be using them again if need be for any issues I may have in the future..
They repaired my phone that is several years old. Im so happy with the results. Great customer service, professional, and very good quality work.
Super nice and super helpful! Would definitely recommend for any tech repair needs!
Great service..I brought in my broken screen on my M9T Pro phone to them. I also brought in my own replacement screen. They had no problem fixing it. They did a great job on it and it had no blemishes on the phone after prying it open. Some places in the mall here wanted my phone over night for repair and I couldnt let that happen since there are properiety information on my phone. This is my work office. I would definitely come back here for service of my tablet or cellphone in the future.
I was surprised to learn that they could fix my older computer. My screen broke, but they are able to get one! Very nice.
Nick was great, he helped me understand what to expect, over the phone, then I brought in my Moms broken screen and he had it fixed in a few hours. He also was sure to maintain social distancing so we were both ensured to be safe. Thanks a lot!
Pretty fair estimate. SERVICE WAS EXCEPTIONALLY quick and easy. My phone had a bad loudspeaker and it works fine now. I plan to take all my devices there if there are problems in the future
Fast response to repair, did excellent work on a timely basis.
I couldnt rate 5 stars because it so pricey.
My phone broke during Covid and it was such a nightmare. I had spoken to a kind man who said he could help troubleshoot the problem for me.I was able to drop off my phone and pick it up at the scheduled time. The gentleman was so professional and friendly. I was very satisfied with the outcome and price. Thank you to CPR Cell Phone Repair!
Friendly, knowledgable staff.
Kyle at the Lynnwood (Alderwood) location was Amazing in helping us with our phones.... the best place to have your devices worked on....very professional and helpful.
Polite, courteous, and reliable. Quick responses to emails, prompt phone calls, it would have been a perfect experience if only my device had been fix-able! The refund on parts was much appreciated too. If I need help again in the future Im sure Ill be back. Thanks!
My daughter dropped her iPad and shattered the screen. Brought it in and Nick had it as good as new in 2 hours! Friendly service and great prices! Thank you!
My phone had water damage and they were able to fix it! I was really happy with the service.
Broken screen on my Galaxy S9+ phone got fixed well and on time. Actually earlier than promised. Ive done some shopping around before coming to CPR Lynnwood and they seem to have the best prices in the area. Hopefully I wont need them again but, if I do, I will come back to this place again.
Very first in their job and clear communication
Nick was friendly and professional. No gimmicks just checked to see if they had the right part to repair my shattered camera lens. He got the repair done quickly while I waited.
Nick, the Manager, was fantastic. Communication was phenomenal, service was great. Would repeat if needed.
I managed to blow up my own device trying to fix it myself. Which was dumb. But I contacted CPR, heard back from them quickly, and they managed to being my poor device back to life quickly. Thanks!
Very friendly and honest.
I had a cell phone and laptop batteries replaced. Price and time to do repairs was done in a day. Prices were reasonable and I am satisfied.
Doors were locked half an hour before they close and the associate in the store gave me a dirty look like he thought I was stupid or something for trying to open the door during business hours
I had tried to do a simple (I thought) battery change on my smartphone and cracked the cover. So I decided to let the skilled technicians handle it. They completed the task in one hour and I was happy with what I think was a fair price. I was very satisfied with the service & professionalism I received.
We stopped by the Lynnwood CPR store to inquire about replacing the cracked screen on my husbands cell phone. Josh was very helpful and was quickly able to give us a price quote and an estimate for the amount of time it would take to replace the screen. We chose to hold off on the purchase and did not get the usual hard sell that any other place might have done. Josh also was kind enough to install 2 glass protectors that we had not purchased from him and he graciously did not charge us. I highly recommend CPR in Lynnwood, WA and it will be our go-to place for cell phone repair. If I could give it more than 5 stars I would. Thank you Josh for your courtesy and helpfulness, youre the best!!!!
Very friendly and great service. Phone looks like new
Screen repair went great. Didnt take very long, but I noticed when I received my phone back the vibration no longer worked as it used to.