user
Metro by T-Mobile
18023 Hwy 99 Ste A, Lynnwood, WA 98037, United States
Appearance
Metro by T-Mobile
Comments
Se
Review №1

Friendly helpful service. Convenient location.

To
Review №2

The sales person was extremely helpful.

St
Review №3

The owners seriously are the best! I had a really tough situation and need a phone ASAP, they stayed open after hours to help me sort through all the BS, went above and beyond to help me, I almost couldnt get a phone due to mix up and they still were doing everything they could to help me! Ive never had customer service like this, they treated me with the utmost respect and I will never go to another phone service or metro store! Sam and his wife are the best! With out a doubt thank you guys from the bottom of my heart.

Tr
Review №4

Marissa was very helpful with getting a new phone and service

Sc
Review №5

Anna is always friendly and helpful. She mskes this my favorite MetroPCS branch. :)

Ch
Review №6

Vanessa took great care of me. I really appreciated it.

le
Review №7

Amazing costumer service! These girls helped walk out with a phone a case and temper glass cheap cheap cheap!!! polite, quick, and easy!! this is going to be my main store! Girls thank you so much for you help!!

Li
Review №8

They have the best customer service out of all of the metro stores I have been to in this area. Vane is the best she got out bill lowered down and help our daughter with her phone. I would give them more stars if I could ⭐️ 😁⭐️⭐️⭐️⭐️👍🏽👍🏽👍🏽⭐️⭐️⭐️⭐️😁😁

Ch
Review №9

Vanessa was great! Helped me find a service that worked for me. Would recommend her 10/10.

Ch
Review №10

The customer service there was amazing, they not only helped me get a chip for my phone in minutes. They then gave me Iphone headphones for free. Also they helped me in the process of getting my drivers license after minutes of flying in on an international flight. Great service!

Be
Review №11

Had a great experience Vanessa took the time to set me up with a phone and plan that fits me. She was really helpful and willing to work with my budget

An
Review №12

I love this metro location it is where I opened my account in may and ANA G. HAS ALWAYS BEEN THE FRIENDLIEST, AND HELPFUL METRO REP. SHE HAS SUCH A GREAT COSTUMER SERVICE THANK YOU SU MUCH ANA SINCE MAY I HAVE GONE THRU 3 PHONES, FORGOTTEN PINS, LOST SIMS, AND NUMEROUS OTHER THINGS AND YOU HAVE ALWAYS USED UR EXPERTICE TO HELP ME RESOLVE MY FONE ISSUSS IN A FRIENDLY YET QUICK WAY. THAT I DONT BELIEVE HOW FAST YOU WORK WHILE MULTITASKING AND TALKIN TO ME .TO THE MANAGER OR OWNER I WANT TO GIVE YOU THE BIGGEST COMPLIMENT ON YOUR EMPLOYEE.ANGEL RICO

Da
Review №13

Great service! Answered all my questions! has great deals better than any other stores around! they know what they are talking about! thank you for your patience!!

Lo
Review №14

Excellent Customer Service ! Thank you Ana & Vanessa for always hooking me up with the best deals 🙂👌🏻

an
Review №15

Amazing customer service specially Vanessa I needed a new plan that was budget friendly.

Sh
Review №16

Vanessa was amazing!! Extremely knowledgeable😀

da
Review №17

Here i am waiting outside when they open at 9. It is 6/25 9:18 am and the open sign is on and theyre supposed to have doors open at 9. This is phenomenal

Li
Review №18

This is the best location with the most helpful employees of all the locations that I have visited to pay my phone bill! They always take the time to find answers to my questions if they dont know themselves!

Je
Review №19

Vanessa was so so good and so kind to me when i went in!! love her so much!

St
Review №20

Doesnt even deserve 1 star! They are rude and unprofessional! My disabled mither gad to go in there to get her phone activated that my sister bought her for mothers day and this silly girl working 1 told my mother to hang uo the phone if she was talking with customer service, as she said they will do nothing to help you. As well as refused to let my mother speak with the supervisor. Stay far away this metro gives metro a bad rep.

Co
Review №21

I thought that I was ordering a iPhone se in rose gold. It turns out that I was only putting a black iPhone se on hold. And now I have to wait until the owner comes in to get my money back. Highly disappointed with this. My daughter also ordered a phone with them and we had to call them, the date they predicted that it would come passed by. And no call. They dont seem to care very much about their customers.

Ma
Review №22

Ceci is awesome! Very helpful and honest going to be going back to this location only

Ka
Review №23

Had a great experience here. Vanessa was very kind to help me out.

Ru
Review №24

Stay away from this place, the girl who works here as a manager and speak Spanish is rude and has poor customer service, it says on the receipt that you have 7 days to return but they wont honer it coz as per them its metro PCs policy but their store policy is different.

Ja
Review №25

Great prices on phones and plans.

Ja
Review №26

Vanessa...she is the apple to my iPhone! :)

Go
Review №27

This Metro PCS Store is one of the worst Stores that Metro PCS has interms of their poor service.

Fi
Review №28

Really direspectful, and wouldnt let us contact a supervisor.

gi
Review №29

Dealers fine, service sucks

ca
Review №30

Fee for this fee for that fees fees fees

Sa
Review №31

I had bad experience, I was planning to buy Two IPhone 11 that I was told they don’t have it in the store, however they told me they can have it between 2 to 1 week. One week after Maria a girl who works at metro called me they have received one and I am interested I can pick it. Two hours later I went there, Mari the lady at the front desk started helping us. However after she opened my account she went to the back of the store. Came back again and back to the back again communicating with her co-worker. Came back again she said the IPhone 11 is sold. I ask how come didn’t you told me you received it and me if I am interested to get it.How is that happen ? They cost me a trip? Didn’t even try to make it up. Besides the eye contact with the co-worker, and saying sorry. Very disappointed.

Ro
Review №32

The girls, Vane and Ana, are very kind and super attentive. They gave me a very good discount on the set for my car. I am very happy to find this place. I recommend it!

ju
Review №33

Very good people help you find the best at the best price !! thanks metro pcs the best of the best !!!

Fe
Review №34

Good service Vanessa and Ana !!!

Information
5 Photos
34 Comments
3.9 Rating
  • Address:18023 Hwy 99 Ste A, Lynnwood, WA 98037, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 425-640-2211
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:10AM–3PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Similar organizations