I came here looking to look at a vehicle and Gabby was very helpful and very accommodating. She was with me throughout the whole entire buying process and communicating with her was very pleasant and professional. Thanks Gabby! I love my certified pre-owned Volvo!

Very disappointed with the Lincoln service department. I bought a 2016 Lincoln MKX with an open recall for brake line issues. My first appointment was May 25 where they inspected my car and said they would have to order the parts for the recall repair. It is now Sept 23 and I have still not had the repair done. Ive called the service dept NUMEROUS times to check on the parts and I keep getting excuses and no call-backs. I got fed up and called Magic City Lincoln in Roanoke and they said they have the parts IN STOCK and can have my repair done within a week. I wont be recommending Berglund in Lynchburg to anybody!

By far the most positive car buying experience Ive had (and Ive had a few). I had been on a search for very specific vehicle for quite sometime and found one just posted on Car Gurus. I inquired with this dealership and they immediately got back to with pics and carfax. From there I dealt primarily with Ashton and he was really on point. Buying car from out of state I had a many questions to make sure when I showed up there wouldnt be any surprises/hiccups. He answered all of them accurately and promptly. When it came to pick up the whole process took less than hr including a quick test drive. They even beat the finance rates I had on pre-approval. Great car, great experience, highly recommend

Great experience all around. We got an amazing car at a very fair price. Our salesperson, Isaiah, was very knowledgeable, patient and thorough. The day we went to pick up the car we were in and out in less than 20 minutes! We are very happy with our new car!

MESSED AROUND FOR A WEEK TRYING TO MAKE A DEAL AND WE FINALLY AGREED TO THEIR RETAIL PRICE AND ALL FEES BECAUSE MY DAUGHTER LOVED THE CAR AT WHICH TIME THEY TRIED TO CHARGE US AN ADDITIONAL $1000 TO MAKE THE CAR CERTIFIED WHEN IT WAS ADVERTISED AS CERTIFIED THE WHOLE TIME. THEY WOULD NOT HONOR THE AD AND WE HAD TO BUY ELSEWHERE. IT WAS RIDICULOUS.

Fantastic establishment. I highly recommend working with Elias because he is honest, transparent and very knowledgeable.

Poor Customer service ...if I could give a zero I would. My husband and I went to look at a used car that my husband had been talking over the phone with.when we got there the salesman was out with another customer .My husband let the salesman there know we were already dealing with someone else that he could go back inside and let us look at the car and wait for the other salesman unless he wanted us to leave the guy told us we could leave.I am a sales manager myself that I ideal with customer service daily and I manage around Fifty associates I cant believe the man actually said what he did.Needless to say after driving thirty five miles I will take my business elsewhere.

Had an awesome experience buying my car here, everyone was very helpful and made it easy! Would recommend to others looking for a vehicle!

Isaias Couteras was so nice and so courteous. He was very knowledgeable about the vehicle we bought, and explained everything to us. It was a great experience dealing with him.

Always been the place for OEM original car parts!

No Pressure Dealership!

Great sales going on with friendly staff ....A to Z Great

They never have parts in stock for my older BMW!

Great service cant complaint

Great service