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Verizon Authorized Retailer – GoWireless
532 W Main St, Louisville, OH 44641, United States
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Verizon Authorized Retailer – GoWireless
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Ri
Review №1

New tablet for $20 cant beat it! Manager, Alana, was a super helpful and nice young lady, very knowledgeable. Upgrading phone too, she fixed all my account issues Ive had for years, taught me how to read my bill and account and how to use my devices. Love this store, No wait either! Best service

Cy
Review №2

Never any issues at this location. Staff is very good at what they do! Better than going to a corporate locations! They do the same services and function as Verizon but without the long wait or run around

Da
Review №3

The best Verizon experience Ive ever had! The customer service was fantastic...staff is very friendly and super knowledgable! Seriously could not be happier. Go here if you value good service and a great experience!

Ma
Review №4

Alana and Aaron are super awesome! Saved $80 off my bill and got a free hum device and tablet for free. They helped me relentlessly for a few hours solve my issues with customer service, got me a replacement phone for my broken one, and got me free products. Really outstanding service here. Louisville is lucky to have such a team! Thanks so much

Sa
Review №5

Excellent service from the manager here, and the rep I dealt with, Amber, was very friendly and informative. Great deals and promos. This is the best Verizon location Ive ever been to. These people know what they are doing!!! Thank you

Te
Review №6

Jenna did a great job with helping me problem. She aided me in the insurance claim process and all other issues I had that needed to be addressed. Im glad my home town store has employees like her to help us with our issues as they arise.

Ca
Review №7

Alana and nick #2 are amazing people. Just came to fiux data and got promotions to upgrade my phone and got a new tab for free plus lowered my bill and got all that with 4* my original data amount. Thank you so much, so very pleased.

St
Review №8

Thumbs up service. They always find the best deal, bang for my buck! Thanks so much

Jo
Review №9

Awesome manager. Alana did a wonderful job getting our new phones and new mifi for the house with unlimited data. Best experience so far

Ma
Review №10

I LOVE THIS STORE! JUST GOT A NEW TAB WITH KEYBOARD AND LOWERED MY BILL! THESE LOVELY PEOPLE ALWAYS TAKE REALLY GOOD CARE OF ME HERE IN LOUISVILLE!

Ju
Review №11

Excellent customer service. Patient and understanding. No double talk. Problem solved.

Ma
Review №12

The gentleman took great care of making sure what I needed and got it set up and ready for me and a very quick time.. thanks again

Rh
Review №13

Love this store!!!! They were so helpful. Bought a new phone and accessories. Set everything up quickly. Very friendly.

Jo
Review №14

Very nice and helpful staff. They are able to do anything with your verizon account and there is no waiting. A definite plus

Ed
Review №15

Bixler and Moore is very happy with the services from this location. They will now be servicing our business account and taking care of all our needs. Thank you very much for the excellent service and satisfaction, our business to yours!

Dh
Review №16

Manager Alana is very nice and helpful. She fixed me up did everything for my new phone. Louisville is a wonderful store and the staff is just darling. Thank you.

Na
Review №17

Phone upgraded and new tab. Very happy. Alana was great! Dont go to this store often, but i will from now on. Excellent experience

Ja
Review №18

This store helps me all the time with my Verizon needs. Best service and staff. Moved here from Florida and theye have done very best to help with everything. Thank you

Da
Review №19

Best Verizon in the area. this team is great! always helpful and smiling. thank you for the good service

Do
Review №20

Im new customer to verizon. Got lots of discounts and 2 hours of excellent customer service and dedication from Alana and Aaron to get my new note4 set up to my specs. These are great people. Thank you people so much, A++++!

Ro
Review №21

Came from ATT. Such amazing deal for our new cell and free tablet and home phone. Very pleased with the service from our small town store! Thank you Alana and Nick.

Pa
Review №22

Perfect experience. The manager, alana, is wonderful! New guy helped a lot, thanks Nick! Very pleased with the excellence at this store versus the corporate store in Belden. Thanks so much

mi
Review №23

G5 upgrade gone good. Free 10 inch tab. Great service. Cool staff, helpful andfriendly!

Ka
Review №24

Upgraded tab. Got gizmo device for disabled child for tracking and safety. New iphone7. They helped me so much. Jacob is lovely and gave me great service! Love this verizon!

Za
Review №25

Excellent service. These guys really helped us come in to Verizon no probs. Took really good care of me. Go here!!!

Su
Review №26

Extremely helpful. Aaron was extremely helpful on the phone, so that is why I choose to go to the Louisville store. Pleasant experience!!!

Da
Review №27

Great service, and also in a timely manner. Awesome people skills, two thumbs up!

De
Review №28

Excellent service. We prefer this store over all others! Go see Alana!

Mi
Review №29

Simple, Jackie kennedy is an awsome credit to Verizon. Dont lose her. She is at Louisville, Ohio store.

Ro
Review №30

Loyal to this location, always. This manager has always taken very good care of me and mine

Jo
Review №31

Awesome people and service! Freebies are nice. No wait! Saved $$$

Ch
Review №32

Worst store ever. Go to real Verizon store this is a authorized store. Salespeople do not know what they are doing and plain out lied to me. I had to go through Verizon to get any type of satisfaction. Will never go back.

st
Review №33

Always amazing here. They take care of my business needs for Metzger Hardware!

In
Review №34

Alana and Justin were very helpful and answered All of my questions completely.I will use this store for all my future visits.

Pa
Review №35

Louisville store is the best Evv-eeerrrr! Great services from manager and staff! Go here to save time and get better service!

Aa
Review №36

Great customer service got everything handled fast and helped me out alot also very fun atmosphere

Mi
Review №37

Came over from sprint. Great verizon store and service. Happy to be here

Ro
Review №38

Alana, Jacob and Nick helped me get set up with my new phone...how often I have come into Louisville Verizon and need help..I always get served with a smile and they help me with my dilemmas..I never want to be without them..thank you for giving us the Best of the Best of young peopleRespectfully,Rose Marie Cazantzes xxoo

ma
Review №39

Awesome experience great group of employees who were all very willing to help

Ja
Review №40

Great service and satisfaction. Awesome black friday deals, no wait time! Staffedwell

Ly
Review №41

Excellent Verizon experience every time! Alana is wonderful at this store

Je
Review №42

Very professional. Doesnt try to get you to buy extras. I have delt with them for several years.

Ja
Review №43

TWO TABS, best verizon evr! love this place! Manager is just awsomme

Br
Review №44

Love this store and manager ...very thorough. Great time thanks

Cr
Review №45

I am revising my review and changing my 2 star rating to a 1 star .I have patiently waiting for a district manager to contact me and go figure they (this store) handed me another line of bs and no district manager has contacted me. SURPRISE SURPRISE, thanks for nothing .BUYER BEWARE

Ma
Review №46

Great place!!! Manager is awesome, always nice and friendly! Highly Recommend

Jo
Review №47

Manager here really helped me with a major phone issue, helped me get another too. Thank you for the good conversation and service.

wm
Review №48

Great staff, awesome manager and service. Always a good time at this location

Ra
Review №49

Perfect...switch to unlimiter data and upgrade tab, great staff!

Ro
Review №50

Love coming in hear there always willing to help you out with what ever problem you have with your phone

Ro
Review №51

Shout out to Nick for doing a great job!

Al
Review №52

Awesome customer experience every time!

Ch
Review №53

This place is the VERY BEST!!! Alana and the team are TOP NOTCH!

Ni
Review №54

Opened store for our appt for new iPhone on a sunday. Thanks

Ky
Review №55

Everybody is wonderful! Great service!

Br
Review №56

Cant blame Paul for going to sprint

Pa
Review №57

Awesome techs very helpful for. Sure

Do
Review №58

Thank you very much young lady.

ca
Review №59

Alana was awesome and helped replace our broken phone. She stayed way past closing time to make it happen.

Ja
Review №60

Very helpful and even lowered my bill!!

Ri
Review №61

Very polite and know how to do the job!

Ka
Review №62

I was going to cancel my plan and leave verizon, but this store took care of my account, lowered my bill, gave me unlimited data, a tab, an a new phone, still lowered the bill THANK YOU

Do
Review №63

I had small question with my new phone. The service person fixed it and showed me additional perks of the phone.

je
Review №64

Awesome customer service!!👍

Da
Review №65

Always helpful, great experience at this store.

Ro
Review №66

Perfect service and great deals as always

Te
Review №67

Typical Verizon store. Rude

Ad
Review №68

Great service, very pleased with this location

Mi
Review №69

Great people and service

Fr
Review №70

Always helpful at this Verizon location!

Mi
Review №71

👍👍excellent service!

No
Review №72

Very helpful

Ro
Review №73

Nothing to brag about

An
Review №74

Great service

Nn
Review №75

10/10 would do again

Er
Review №76

Great service

Am
Review №77

Wonderful

Ro
Review №78

Great

Ci
Review №79

Great experience!!!Aaron is awesome!!!!

Ke
Review №80

👍👍👍

Information
11 Photos
80 Comments
4.6 Rating
  • Address:532 W Main St, Louisville, OH 44641, United States
  • Site:https://gowireless.com/store/stores/Ohio
  • Phone:+1 330-875-4454
Categories
  • Cell phone store
  • Electronics store
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
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