These guys are awesome even during a chip shortage in the pandemic they still got me in an out and great time. Always courteous and polite I highly recommend ask for Mickey in sales or Michele in finance you’ll be glad you did!

Called around 8 am on Thursday 07/16/2020 to set an appointment to get my truck looked at. Explained the issue over the phone and was told to bring it in at 1 pm on the same day. Took time off work and arranged for someone to pick me up and take me home. When I get there, I explained the issue I was experiencing to the service staff member and he told me it would be there until early next week if it was a transmission issue. I told him I didnt want to keep driving it because of the issue. When I signed the paperwork he provided, he told me they wouldnt be able to look at it until Monday or Tuesday. I asked him why I was told to bring it in if they couldnt actually look at it until Monday or Tuesday the next week? He told me, you are basically waiting in line to be seen. I could have scheduled the following Monday or Tuesday to bring it in if I would have known that at the beginning. I understand they are busy, but at least be forthcoming with the customer when they call and explain the issue. Dont waste their time to bring it in and then say it cant be looked at until the following week. I found another shop to take it to that is upfront with customers and doesnt waste their time. Will never go back to Courtesy GMC.