Helpful Fast friendly customer service. My oil drain bolt was seized and stuck on from previous owner. They replaced the bolt and changed my oil with liquid moly. I noticed an immediate difference.

Grossman’s is the only shop ive brought my cars to in the last 8 years. Brought them at least five wildly varying vehicles needing all sorts of work, they have always been super easy to communicate with, extremely honest and cheaper than ive expected. Just cant say enough good things about my experiences here.

Only place I go to get my GTI worked on. They do great quality work. They are friendly, fast, and responsive.

Brought my car here two years ago, requested a brake pad and rotor swap. Brought my own parts as I wanted some more upgraded brakes.It’s been two years, hundreds of stops and breaks. Probably about 5 to 10 emergency brakes, my car has had no issues.

Awesome Customer Service and Extremely Helpful . Thank You for your help . You guys are Great .

Great place to take your vechical to hey repairs, nice guys and very knowledgeable

Great guys doing a great job

I got an estimate for an engine swap and agreed to the price. I brought my car in and a month later, nothing. No calls, nothing. I called and was told my estimate was not going to be honored even though I left a deposit of $1,000.00. After some discussion I was given another much higher estimate for labor and also they could no longer provide an engine. I found one on the internet that the mechanic agreed would do, however I could not get a guarantee unless I agreed to pay their price and not the actual selling price of the engine that I found. Weeks later I called to ask about the progress and was told I needed an whole new clutch assembly at a cost of $800.00. No calls to me about this, I called them. After agreeing to hopefully a lower priced clutch they agreed to proceed with the install. Now they have had the car for more than two month ( since May 18th) and still no completed repairs. You take a chance with this outfit. Use with caution. They stole my car.

Great people and great service!

This place was very informative

These guys care about your vehicle, are honest and up front about what needs to be done, when they can do it and how long it will take to do the job! Pricing is great too. Take your baby there, theyll treat it right!

Love this place especially being a car guy.

I took my VW for them to check an EPC light and they couldn’t find what was wrong. Few weeks later, the same issue happened and I took my car somewhere else. I wasted 500$.

Bought a Mk7 GTI second hand and had these guys look it over and do the basics, oil change and dsg service. Super fast service, super nice guys. Will def have my car tuned here and the rest of my service done here as well. One thing I wish is that they were open on Saturdays. Makes it tough for me to drop off the car in the busiest part of Louisville and pick it up in time after Im off work. Other than that the pricing cant be beat either.

Wonderful service. Very quick and timely with appointments and repairs. I have used Grossman Tuning for many years and will continue. The staff and owner are very courteous and friendly. They are very honest when giving estimates and repair suggestions. I would highly recommend them!

They are knowledgeable, and good at what they do, I wont take my car anywhere else.

John Grossman is one of the best guys I know. He is an honest, straightforward, dependable, professional mechanic. He has a great staff and has always provided the highest level of customer service - including roadside assistance on more than one occasion! He and his team have worked on 3 of my vehicles and I have always been more than satisfied with the results. Thank you!!

These guys are the best, honest and professional. Its nice to finally have found a shop that I can trust to do a great job. Quality work and reasonable pricing, we will never take our vehicles any where other than Grossman Tuning!

If you need to get a import tuned this is the place to go Mike with Louisville tow recommended this place to me and John really took care of 👍👍👍👍

Will only take my car to Grossman Tuning. John and his staff were the utmost professionals! The prices were fair, the service was quick, and I didnt feel taken advantage of like some other garages around try to do. Highly recommend this place - no repair is too small or large!

Just got my car back from Grossman tuning and the staff was so friendly! When I picked it up the cost was even less then had been estimated so I was really pleased! This shop is honest and upfront with everything that needs to be done to your car. They dont try to sell you something you dont need! I will always take my car back to Grossman tuning, thank you!

This place is awesome! I will be bringing my car here for everything in the future. They are honest and helped me figure out what was wrong with my car. Its so nice to find a place that I can trust and that isnt trying to rip me off.

Very knowledgeable of all makes especially Audi, VW, Porsche. Super fast and very reasonable. John is the best!

Grossman Tuning is a fine-tuned operation.I have used this company as my car maintenance shop for many years.I have referred many other clients to John and his staff.I would recommend this company without reservation.Now, you too, can ease on down road with help from John and his staff.Wiili Sung

Honest, fair, and quick. John and his crew have always made me feel like a priority, and have taken the time to properly explain the problem in a way I can understand. In a world of dying customer service, John has built his business around the idea and ingrained it successfully in his team. I highly recommend.

Im so pleased with the service we received at Grossman Tuning! Fair price, friendly & knowledgeable staff & they were quick with our repair. I highly recommend!

Reasonable prices. Put my serpentine belt on wrong so have to go back to get it repaired.

I am always treated like I matter at Grossman Tuning. You dont get that everywhere and that is important to me. My cars are their cars and they take great care of them. I have since moved from Louisville and I now know what it means to have a dependable mechanic. I miss Grossman Tuning.

Clueless management. I would strongly suggest looking elsewhere for work. I scheduled an appointment to have my car tuned. I called on 3/31 to make the appointment for 4/14. Requested the VIN from my car and I provided it 4/2. I then called them on 4/11 to make sure everything with my tune was good. I was told I would get a call if something wasnt. I drove to the shop and was told my tune was NOT READY. Then the owner attempted to try to push the fault to the tuner saying if was their fault the tune wasnt ready when I called 3 days prior I was told everything was ready. Most worthless experience. Save your money and go somewhere else.

John and his staff were professional and corrected the many issues I have had with my vehicles in the past. The service was quick and the pricing was fair. I will definitely be taking my cars back to his shop. Thank you Grossman Tuning!!!

Originally went to Ken Towery close to my house. They proceeded to hand me a $1,000.00 Estimate. John Grossman on the other hand, honestly told me it was a $100 repair. In a business of people known to rip people off, it’s refreshing to find a great individual that doesn’t try to take advantage of people. This man will get all of my referrals.

I have a Porsche Cayenne that every other shop in the area gave up on I took it here and these guys were able to diagnose it and get it back working like new very thankful for the Grossman staff they went above and beyond to get the job done and the pricing was very reasonable and fair I will always go back for any repairs or services needed.

Courteous, quick, knowledgeable service. Completely reasonable prices. Will definitely take my vehicles to then in the future.

For over 15 years I have taken my cars to Grossman Tuning for all maintenance and repair work. Great service all around. I highly recommend if you are looking for a full service mechanic!!

I have been taking my cars to Grossman Tuning for the past eight years. I have always been happy with the service, repairs, and the prices. Grossman Tuning was recommended to me by a friend and I recommend them to my friends when asked if I know any good mechanics.

I have been going to Grossman Tuning for well over 10 years now. My entire family and many friends have also been taking their cars to them as well because of their EXCELLENT customer service, reasonable prices and their knowledge about cars. I have grown very fond of John and all his staff and will always take my vehicles there!

I have taken several cars here over the years and have always had professional, honest service. The turn around time is quick and I never fell pressured to do any unnecessary work on my car. This local, family owed business is my go to place for car repairs.

This place is the spot for pretty much ANYthing European, from simple diagnosis to swaps and tuning. These guys rock and their prices/turn around times are easily the best in the city.

I started going to this place years ago. The first couple times I went to this place, they was nice and honest. Had good prices. But over the years that has changed. The honest people that use to work there have quit and moved on. Now the place is filled with scam artists. The guy that works at the front counter is new. He didnt know I been coming to that shop for years. I got a estimate for $400 before he started working there. I came there after he started working there and got a estimate from him, to get the same thing done. The price he gave me was $1500. He tried to scam me out of alot of money. Then after getting my BMW fixed there, my car only went 3 weeks and then it would break down again. I brought it back there. They fixed it. 2 weeks later it broke down again. This happened 3 times and then I stopped going to that shop. They was basically messing things up on purpose so I will have to keep coming back. They was not fixing my car at all. They was trying to get as much money out of me as possible. Stay away from this shop. They will fix something on your car and then mess up something else so you will have to come right back. I learned my lesson. I will only take my car to the dealership for now on. I will pay the higher price so I will get my car fixed right and not have to deal with scammers.

Very convenient for Downtown workers. Diagnosed my issue accurately and performed work well. Staff was friendly and knowledgeable.

Trust is the key word to service at Grossman Tuning. The owner, John and his team know VW, Euro and domestic. I have had my car in for service and it has been fast and efficient. LOVE Grossman Tuning and will always recommend to friends and family.

John is honest, fair, and straightforward best mechanic Ive ever worked with. Going on 12 years now.

Love Grossman Tuning!!! This place has been very very helpful everytime we have taken our cars in. They are very good at explaining what is going on, which is very important to us.The prices are alway very good and fair too. We will never go to another place. Lifetime customer!!Thank you Grossman Tuning!!

They on point with fixing foreign cars. Parts are kind of high. So if you can order your parts before hand do so

My daughter and son in law bought a car from Carter Anderson and were sent directly to Grossman Tuning. From the get-go they were lied to on what was going to be done, fixed, etc.The money they wasted over a two year period was sickening.They ended up dumping that car and buying a new Honda where they are now dealing with honest, professional people.Not even one star, stay away from the owner and staff.As his neighbor, John Grossman is hateful and as bad probably as the service he gives.

I dropped my car off at Grossmans because the turn signals stopped working and the check engine light came on. They told me they would charge me a diagnostics fee and then call me before they did anything. They called me a few hours later and said I owed them $160. I owed them two diagnostics fees - one for the check engine light and another to tell me that my turn signal relay was out. And the rest of the $160 was labor to replace a part, which I was even told on the phone was hardly a job. I was mad that they did the work without asking and then charged me this much, but I paid it because it was already done.THEN, I went to a scrap yard and found a couple turn signal relays inside some Honda Del Sols (which are hard to find in the first place) to replace the one that they said was bad. None of them fixed my turn signals. Later I took my car to another mechanic who quickly told me that I had a bad fuse. So, I replaced the fuse and the turn signals worked perfectly with the original relay. I told Grossmans about this, hoping they would refund my money for a bad diagnosis, but I was told that since the time they spent making a bad diagnosis couldnt be returned, then neither could my money.I recommend you avoid giving them your business as well.

Brought my Audi for service and the owner John was very helpful and diagnosed the problem fast. I was very satisfied with the service and price. I will bring my car back for sure.

Got me in and out very quickly. Very knowledgeable and will explain everything to you.

Owner John Grossman is very unprofessional. This is my experience with Grossman Tuning.I took my mazdaspeed here to have a rattle noise looked at that occured only under boost. My car was diagnosed. I was told it was one of two parts with a loose CV shaft, I told the owner John to order the parts so they would be there when I drop it off Monday in a week. He agreed and I paid for the diagnostic. (I also asked about tuning with my accessport and was told he could do street pulls and send the results to Cobb to tune, well I can do that but OK back to my issue). I drop my car off before they open. Receive a call at the end of the day from the service manager asking why my car is there. I explain and he says he will order the parts because John never told anyone to do so and the car will be ready in 2-3 days. I finally call 5 days later because no one has called me yet. It’s Friday, they explain they swapped the parts but it is still making the noise, employees are trying to get in contact with the owner John but he is on vacation and not responding. I was very clear in asking them to call me before they close that day (to update me), but they did not. I call Monday, and was told the parts installed were for a different model/year (I had given my VIN when they ordered so this would not happen) but the correct parts will be ordered and it will be ready by Thursday.They apologized for the delay it was because the employee working on my car had walked out on the job. I get a call Wednesday saying the owner has been diagnosing my car Again, including brake torquing it, to find the issue (no mention of the incorrect parts). They cannot find where the noise is coming from so they want to pull my oil pan and check for metal shavings to see if there are signs of a foreign object in my engine. quote is 4 hours labor (over $400) to pull the oil pan. I said that seems high and the service manager agreed but says that is what it is. I told them him that is to much, stop all work, and asked what I own for the current parts/labor and I will pick the car up tomorrow. Service manager says my bill is about $300.This is when it gets good. I go to pick up my car and pay my bill and it is now $500. I asked why it went up since last night and apparently the owner added more service charges to my invoice overnight. I told them I was unhappy about that and given two options by the owner John over the phone, pay 80% of my current bill OR all service/labor chargers will be removed (making my bill $0) AND the new parts will be removed. Odd but I told them to take the parts off because it never fixed my issue in the first place. They agreed. I get a copy of my invoice with a balance of $0 and a managers signature because I do not believe them *see photo/date.I show up the next day to pick my car up and the parts have been removed BUT they hand me a $135 bill for a second diagnostics that I never approved *see photo/date. The owner had added it overnight Again. I show them my invoice from the night before with no balance and the signature but they refuse to give me my car unless I pay. I ask to speak with the owner, he is on his way and will be here in 20 minutes. After waiting and waiting I am reassured multiple times that he is coming, then an hour later, right before they close I am told he texted he is not coming. I ask to talk to him on the phone but he is not answering their calls.Manager says she will discount 50% because they have to charge something but I refuse. So Im told to come back tomorrow if I want to talk with the owner. I console my lawyer and he says I would win in court but it’s not worth the court/legal fees, effort/time. I show up the next day and ask for the owner, the employee goes to get him and brings me my keys instead.Owner would not talk to me. Now I have my car back, original parts, original noise, and a new noise coming from the clutch.Update: noise was bad injector seal losing compression from boost pressure

Competent and honest, Rare quality in mechanics.

Speed and Excellence. Highly Recommended!

Very helpful and very knowledgeable.

I had a bulb out warning come on saying that my right low beam was out. Ihave installed a HID kit several months ago, and everything was fine up until a few days ago. I got the light out indicator so I replaced the right lowbeam. However, it still didnt come on. I switched the ballasts and the problem stayed on the right side. I read online that it might work since I replaced the bulb, but the stored code might need to be cleared out first. I didnt have the VCDS cable (needed to talk to VW computers).I took it to Grossmans and asked them what they would charge me to clear the code out to see if that would make my lights come back on. The new service writer told me $20 ($21.06 with tax). I left, went to the bank and got the cash (lost my debit card).The mechanic had my car in the shop for about 45 minutes before finally pulling it around. He comes in and says, you have a ballast out. The look on my face must have told him that I knew I didnt. He then said, I switched the ballasts and it didnt work on the other side. I advised him that I was skeptical of that since I did that at home and the issue stayed on the right side. Switching the ballasts literally takes less than a minute, so we went out to the car together and switched them. Sure enough, I was right and he admitted he made a mistake. He offered to get his power meter to see if we were getting power to the headlight assembly, which we were. We were checking fuses when the service manager came out and said, Its going to be more than the $20 I originally told you because he has spent more time on it than he planned. I went inside after about 10 seconds and asked how much are we talking? To which he replied, Im not sure, but it could be double that, max. So I thought, $40, thats not bad, so I went back outside We finally found the issue with the wiring. The mechanic was very nice, and seemed to be very honest. He said that the service manager wants to charge me time instead of the rate I was quoted so he went and talked to the owner. I went inside and asked the service writer how much I owed, because I had to go back to the bank or write them a check. He opted for a check. ok, I have to run to my car and get my checkbook. How much do I owe? He replied, $105.30. WHAT?????, I asked.. He said, he spent over an our with your car.I told him, I wrote the check for $105.30, but I will not be back. After discussing back and forth, he offered to get John (the owner). I agreed. John was less than helpful as he took the defense of his new service writer saying that I misunderstook him. No, I sure in the hell did NOT. I would have taken the car home and traced the wires myself before paying $105.00. He offered to split the difference with me, which would still be $70 ($30 more than the highest quote) because he didnt want me to leave upset. I told him if I left paying anymore than $42.12, I would be pissed. He didnt offer to make it right, but instead kept saying, well, he has only been here two weeks. I apologize for the miscommunication.I left paying the $105.30, and will NEVER return to this place again.

Friendly and honest staff, the technician was able to troubleshoot an ongoing issue and make the necessary repairs. Will be back in the future.

John fixed our bmw brake pads and could not have been more professional and proficient. Our go to import repair place

Great service and prices

They were very helpful!

Great service

My car only goes to Grossman Tuning for its maintenance!