6 month maintenance plan. They were great fast professional. Thanks commonwealth dodge. Keep up the wonderful job.

Hello my name is Carlos Meza and I feel so excited to let you guys know the wonderful experience I just had with your dealer with Doug Hooper financing it and especially with Paul Tresenriter that made the deal go true in less than 2 hours and I flew to your location from California and in less than 10 minutes they have giving me the keys for my new truck. I drove it back home with 0 issues I will recommend this Dealer and to call Paul 100 % Im very happy and for sure I will call back again

Great service. Nice people that I delt with. Very helpful. Cool pics in the hallway too.

I purchased a used Dodge Challenger Hellcat from the dealership in February 2021. At the time of the sale there was an error in the carfax. I was told by Kenny that he had simply plugged in another vehicle’s miles by mistake. I was told the dealership would take care of the error and have the carfax fixed. I even had it written into the deal that they would fix and provide proof of it being fixed. I spent months chasing after Kenny trying get this error fixed. In fact up until today (10/19/2021)the carfax had gone unchanged. The only reason the issue was resolved was because I went to carfax and provided the documents the dealer had to show an error had been made. Within a few days on my own the carfax was luckily fixed. Moral of the story make sure you have everything you want before you pay for the car and leave or you will be on your own because they won’t do what they agree to do in order to make a sale. Disgusting behavior and not what I would have expected from a Dodge dealer. Avoid this place and shop somewhere else.

Ray, and Ricky were my sales contact and trade in. Treated me well, decent deal, 2nd new car I have bought from Commonwealth Dodge.

My daughter purchased a car from them; when she got a flat tire there was no spare. And it’s a 2019 Jeep. That’s unprofessional.

Hi. My husband has asked specific questions about a Charger three times now. He keeps getting messages back, but no one is answering his questions.He asked through the Internet sales dept. Unfortunately this is going to be a lost sale. He was ready for the vehicle.

Bought a new 21 Ram 1500 Laramie. These guys are AWESOME. They didnt have a truck on the lot that my wife and I wanted. But our salesperson Terrance told us they would get us one there. And let me tell you they delivered on that promise. They found us the truck that we wanted with EVERYTHING on it and more. And we couldnt have even tried to beat the price anywhere else. This is our 2nd truck from commonwealth and I know well be back! Thanks guys for your hard work and dedication to making my wife and I happy.

Paul, Doug and kenny all AMAZING! I have bought 2 cars from them and if I need another I definitely will buy from them

Ive bought several vehicles here. Good to work with

Worst service ever. Asked to diagnose my van was charged for it. When asked to see the diagnosis was told they didn’t do it. No one will answer call or return calls DO NOT USE!!!!!! They said battery was dead. Was a lie my husband checked battery when home.

Best car sales. Ask for Butch. He helps you get something you can afford. Professional.

This is the WORST place to get a car !!!! The salesman told us we were approved for a particular car, then told us, he was wrong, we were approved for a different car. We agreed to the 2nd choice car. Then he tells us he didn’t realize our trade-in still had a $1900 balance WHICH WE ALREADY told him and we have messages where he CLEARLY said he would pay the balance off and add it to our new balance. They WON’T give you a STRAIGHTFORWARD answer. They just like to play games. Adults don’t play games. We will be taking our business somewhere else!

Outstanding parts and servics dept.

Nice cars, beware of the vultures. The guy roped in to a car he knows full well she can not afford and she has 3 children and he professed being a christian. Made us feel comfortable and then put her into a car that was 300$ more a month than the 1 she had, knowing she was trying to get down from that payment some. I really dont know how he can sleep at night knowing he took the only vehicle a single mother has to get back and forth to work. Like times arent hard enough all ready and he has to pull her further down and then says I got you. I am so disappointed. They had her in a new car so fast her head spun and was helping her transfer her belongings before she ever said yes and before he told her what the monthly payment was going to be after us asking and asking what the payments were and them saying its all good we got you. Did not even tell her what the payments were till she was signing the last paperwork that had the price on it. Very disappointed with all of this.AND you tell me why they have to build in a maintenance package on a brand new car? A lease at that. I thought they already take care of all the problems with a lease. None of what happened should be legal.

Great Dealership. Best SelectionFantastic Deals & Service

Very disappointed. Purchased a used car two weeks ago. Brakes were so bad they the could not have passed a safety inspection. They said they were wet and the car was sitting for over a month. So they looked at it said it was only the front and they said they would take care of them right away but it took almost 3 hrs to replace them. Only to find out the back brakes need replacing also after they said the back brakes were still good for a while.

Maintenance dept is great ask for Kendal very good very polite an thorough

Made a deal then next day they back out of honoring manufacture incentive.

Scam Alert!!! Dishonest service!!!! They lied straight to my husbands face and said that they did tire rotation but they didnt touch a single tire. Stay away from this place.

The salesman we talked with was brand new and while he was very pleasant and accommodating, he had very little knowledge. Then we talked with the sales manager who couldnt even bother to get up off the garbage can he was leaning on and who made no effort to treat us with respect. They had very little inventory and didnt offer to bring in what we were looking for. We left and bought a new truck elsewhere. I would not recommend the..

They specialize in working on all dodge vehicles so allowing those knowledgeable of that to do the job leaves no concern

Great service. Dropped off vehicle for service. All requested completed in an expediant manner. Vehicle issue resolved. Service staff friendly. Only complaint would be having to go and locate vehicle myself during pickup. Not an issue for myself but others may not be so comfortable going back into the service lot to retrieve a vehicle by themselves.

Friendly employees. Not a long wait

All staff are friendly helpful and will try everything so you can walk away with what you came for. I purchased my wife a dodge journey in October and returned November 1st to purchase a 2017 dodge ram.. Ken Sanders is the salesman to see. Just asked for Colonel Sanders he will work to get you a ride. Look no further than Commonwealth Dodge and salesman Ken Sanders..

Great service all around. Havent had a bad experience yet. Service department and sales are very knowledgeable and the GM is really cool guy. The staff really know how to make you feel like family.

Just bought a Dodge Journey from here, Paul was absolutely amazing, we couldn’t be more happier with our experience at Commonwealth Dodge.

Great guys. Bought my Durango there ask for Mike.

Very helpful with great people. Friendly atmosphere. Say hi to Hoop and all the other guys.

The two guys at the parts counter went above and beyond to help me get the part that I needed to fix my Dodge 4500. Cant thank those guys enough. I hope that they are there to help me next time I need something. Great attitudes and good price/parts.

Friendly, Helpful staff

My last 4 cars have come from this place. Very nice selection of cars to choose from. Very knowledgeable salespeople, especially the gentleman named Butch. 👍👍👍

I loved Rick and Andre... I had an amazing experience absolutely love this dealership will be going here in future!!!!! I will recommend all my friends. Also the financing here is awesome... they really work with you and get the best deal possible.

Had recently wrecked my car and was needed another 1... went 2 Commonwealth Dodge and talked with Mr. Gus and Mr. Hoover and i love it... Mr. Hoover worked with me and my boyfriend and got us the best deal... We r very much in love with our 2019 Dodge Charger!!! Would def recommend this dealership 2 everyone... 5 stars all the way!!!

I was needing a second car. After looking all over town and being treated like a second class citizen because Im a women, I stopped by Commonwealth and was greeted by Rick Hoover. Rick listened to me . I told him my budget I was working with. Told him what I needed as far as equipment. He showed me a couple of cars that were perfect. Im so happy with my choice and my new dealership, especially my new sales guy Rick.He deserves a 5 star rating on his own.So if your in need go see him .Hes the best.

Kenny is the bomb

Cody Lee got my car right in for an oil change and tire rotation. Super fast and professional. I had a slight coolant leak and he looked at it for me when other places told me it would be a minimum of $140 just to LOOK AT IT. We got the issue resolved at a reasonable price and i will be coming to this location from now on for my services.

Ordered touch up paint for my Dodge Laramie. It came in earlier than expected. Great communication.

Outstanding place! In the parts department ask for Cory. He does an amazing job to ensure you that you get the right part quickly as possible for a good price!

Had an excellent experience. Ask for Ken Sanders! He is very knowledgeable and great to deal with. Love my new 2019 RAM 1500!

I would not buy a vehicle from these people they are crooks they tack on all these fees and then when I wanted to cancel the rip off insurance Doug Hooper jumped up in my face screaming these people are unprofessional I talk to who was over Dodge Howard Kearchner and Amy Thomas in Cancellation they are suppose to take care of this and still has not refunded me for this insurance its going on 3mths I will never buy nothing else from them ever I have good credit and the interest rate is so high these people are a rip off and work together to rip everyone off and I think Ally financial works with them do not every buy from these people Im about to call the news media on them

Bought my first financed vehicle here and Jason Lewis (sales) was excellent and really went to work to get me a loan and make sure that I got the vehicle that I wanted. 10/10 would recommend. Ask for Jason Lewis if you are here and looking for a vehicle!

Rick Hoover went above and beyond his duty as a car salesman. Rick and the team at Commonwealth Dodge worked diligently to obtain a finance loan that was within my budget, easy to maintain, and within the timeframe of preferred payoff date. They gave me a deal of a century and I am now the very thankful and happy owner of a 2014 Jeep Compass! I will definitely be back to Commonwealth Dodge when the time comes to upgrade to a newer vehicle.

I needed another car my salesman was Rick Hoover? Very knowledgeable of his job! I would definitely give Mr Hoover and this business a five star!!

They are scammers they steal your money

Commonwealth Dodge goes over and beyond the call of duty to make sure Im satisfied particularly, Howard K., the GM, and Taylor in the service department. That makes me feel they value my business. As a woman I appreciate that they have never tried to sell me something my car didnt need-like many other service centers/dealers have tried to do. When Im having a problem with my car they know exactly what it is and always do great work. They have always been honest with me, and I trust them with my car. I highly recommend them.

Very nice people

Very professional and didnt feel pressured. Sales staff was very helpful and I left with a great vehicle. Thanks to Rick and Marquis for the great deal!

Just bought a 2017 Charger with help from Paul T. FANTASTIC experience from start to finish. We went knowing what we wanted and we had a price that we knew we had to stick to. We were doubtful it would happen but they went above and beyond to get us in the car I wanted. Excellent customer service from every employee we encountered along the way. We have purchased several new cars and this was by far easiest and most hassle free experience weve had.

Rick Hoover showed me a great selection. Was a great salesman. Very Knowledgeable. Polite and helpful!

Would not recommend this Dealership. Bait and switch Dealership. Confirmed price with the salesman on the phone that was posted online before agreeing to credit pull. Pulled credit then quoted a different price taking away the dealership discount and only giving the Employee Pricing Discount. Would not recommend.

Rick Hoover is a great guy he has worked with me to get me what I want ask for him. He will get you in a great car.

Friendly staff and very accommodating

Excellent service department

Taylor seemed knowledgeable and polite but that was the only positive about the experience. Had a simple warranty job to replace my lifters and I had to be the go between EVERYDAY. What should have taken 3 days at the most wound up being me without my car for 10 days. Left messages for Mike the service mngr and never got a call back. If I hadnt been involved EVERYDAY they would have had my car for a month. Oh, and No one ever apologized and they didnt fix my airbag light that only came on after they serviced it. WILL NEVER RETURN

Commonwealth Dodge is an amazing dealership! I had a great experience with them. The employees are very welcoming and are ready to serve you with a smile on their faces. I would recommend them to anybody. The service department works quick and also they have a parts area. Every time I have a problem with my car they are always eager to help! Very good dealership.

Horrible place. Salesman was pushy. Wouldnt tell us the price of the truck he showed us, only that we could get financed for it. When he pulled the truck around, the back tail light was busted out. My wife, on the way to the bathroom, overheard the finance manager tell the salesman he didnt want to be there all night. Rude people. Wouldnt send my worse enemy here. The salesman called the next day to see if we were still interested. When I told him no, he got very upset, told me I had terrible credit and was lucky he spent time on me. Avoid this place.

I was given a part that didnt fit my car to begin with and wasnt told about it. Then I was told to get another part that would definitely fix the problem. I get the part that I was told to get for my car and it didnt work also. So when I called them back to say the part didnt work like it was suppose to work, I was told that I wouldnt be given my money back because I connected the part and it is an electrical part. If it was the correct part to begin with like the dealership told me I wouldnt be in the predicament Im in. So be cautious when buying a part from them, even if they tell you its for your car have a mechanic with you and a picture so you know!!!!!!!!!!!!!!!!!

Service here is incredible if your looking for your next new or used vehicle, look no further. Straight to the point and uncompromising on their integrity. Highly recommended.

Every experience at Commonwealth is a great one. The sales team are great to work with and their service department is top notch. I was waiting with my dog and one of the gentlemen from the service department brought her out a cup of water to drink. Not only do they care about people at commonwealth they even cared about my dog. Two thumbs up for this dealership!

HORRIBLE place to do business. Andre Tilford lied to me about a deal that was being made just to keep me from going anywhere. I purchased a vehicle 10 months ago, only to later find out that guy, Steve Johnson was a felon. They will tell you anything. Mike Thomas who is second in command there stands behind his dishonest sales people they hire. He told me ‘these guys see a customer they see just a sale’.Also, a lot of the good reviews on here are from people who work there! Tim Biery to name one.I will NEVER do business with them again. Steer clear! Lots of GREAT dealers in Louisville to choose from. Stay away from this one!

Dont Get no Better.. Can you say HEMI

I went in late yesterday to look at a new Dodge Charger R/T and the salesman was great as well as the secretary at the front desk. I have not purchased a car yet since I am still comparing prices but If you want a great experience where you feel welcomed I really think this is the place to go... I also recommend speaking to the Colonel ( Mr. Sanders) since he really knows how to treat customers.

Bought 2018 Charger in October 2018. Something about this place is not right. Only went there cause had color the same as charger I was currently driving. Will never buy or have vehicle serviced there. Got bad feelings about this. Retired military and can honestly say first and last car ever from this place! Thank God FCA guaranteed they would stand behind their product.Wife and I both Drive Dodge for many years. I buy a new one every 4 years and will continue to do so. BUT NEVER AT COMMONWEALTH!!!!!!!!

Nice people all around. Had a good experience car shopping with my aunt and the nice salesman Kelvin Gates we encountered who sold my aunt her car! Thank you again Kelvin Gates and Commonwealth Dodge!

Quite possibly the least helpful dealership Ive been to. Walking in and being ignored by the entire staff including the person working at the central desk for a solid few minutes until I bothered someone to talk to me about seeing one of their trucks.Made a call about a week ago and spoke to a Jason about pricing on ordering in a new truck. He asked me to email him the spec sheet of what Im looking for, and here we are to no answers. Guess theyre doing well enough to not be interested in new customers.Thanks guys. Made that decision easy.

They really reached out and helped my daughter & Her Boyfriend purchase a nice car. They were so excited about it and now there gonna start experiencing the struggle of the everday life trying have nice things with a limited income.

Great service. Tobe, the service manager is very polite and takes good care of his customers. Delivered as promised.

The staff at Commonwealth Dodge were very helpful! I had a great experience and will definitely recommend Commonwealth Dodge to my family and friends!

Great experience with this dealership. The staff was very friendly and helpful. Keeping in mind the bottom line is they need to make sales to get paid, because thats the way the world works, they are very helpful in giving you information on the cars you are interested in so you can make a decision thats best for you. At no point in time did we ever feel pressured into buying or even looking at a car we did not want to. Our salesman was always a stones throw away, and he gave us the space we needed to discuss and make our decisions. He was also very genuine in making sure we were content with our decision before we continued with the purchase.If you are honest and upfront about your monthly budget, down payment and credit history they will, to the best of their ability, get you into a car you can afford. Dont waste your own time by not being honest with yourself about such a large purchase! We even called ahead and talked to finance before we even went to the lot.Only time will tell if the Dodge we purchased is actually a car thats worth its salt, but as far as the our experience with the dealership goes A+. We were in and out in about 4 hours, which is good considering it was on a very sunny Saturday and they were pretty packed.

Great experience buying my car from Commonwealth Dodge. I love my Journey.

I love my new used car. I purchased a 2011 Dodge Journey, and it drives great. I also had the dealership install a DVD player and they provided some wireless headphones along with it. I had some issues with the buttons on the drivers side door but Terry McKinley took care of it. Terry was a huge help. I will always recommend my friends and family to him.

Had me in and out and reasonably price. Friendly staff

Great experience, worked with Rick Hoover in the sales department, the finance depot was great, Over all very happy with the buying experience

I usually dont do these reviews but I have to say that since Jason Lewis gave me this link, that I have purhased many vehicles in my lifetime and Jason has been one of the most helpful and informative salesman that I have had the pleasure to meet. Thanks again!! Will definitely send some business your way!!

Skylar Vickers is awesome... She is the best customer service person there... She is extremely helpful.. Extremely courteous .... She needs a raise she is so helpful!!!

Great Place. Nice Friendly People. Lifetime Warranty On Vehicles 2013 Or Newer 50,000 Miles Or Less. No Hassle And Respects Your Time.

I received a letter from Commonwealth Dodge telling me I could trade in the car that I bought from them and keep my payments the same as well as transfer my lifetime drivetrain warranty and also offered lifetime oil changes, a target gift card just for coming in, and a few other things. Sounds too good to be true, right? After finding a car that I liked, I took it for test drive and decided to do up the paperwork to see what we could do. The grill had a small crack on it, had to fight to even get them to offer to fix it, they finally agreed to it. After filling out all the paperwork, they tell me that the life time oil changes are no longer part of it and that they had retracted that. I never even heard anything about the gift card. I didn’t go there just for the freebie, I was very interested in getting a car. The sales person was very condescending, threw papers at me for me to “review” and sign. As I reviewed it, he tells me I dont have to read it, just sign it. I would not recommend buying a car from this company ever!

Great place to buy a new or used car. Great selection to choose from, great service department, great salespeople, especially Butch Johnson. (Tell him Glenn sent you) 👍👌

I am usually not the car lot type of person, have always had horrible experiences with car dealers and lots but Greg Howell was great. He asked what I was looking to do and stuck with the actual limits that I had set. Greg was very helpful and didnt try to push the limits. I am very happy with the car I got and would recommend going to see Greg Howell any day. He knows his cars and is willing to work with ya. Thanks again Greg you have no idea how excited I am with my car.

Had a great experience! My salesman Jason Lewis was great! Jason Roberts was very helpful as well. Keep up the good work! I will never buy anywhere else!!!!

Great experience with the service I had done on my 2016 ram. They were friendly.

I am very happy with my purchase today. I wasnt looking to buy today, but I drove the car and fell in love with it. Everyone here were the nicest people I have ever dealt with! Thanks!

Well it definitely was not a lie about the reviews service there sucks. Just went in and the receptionist was too busy playing her tablet then to even notice that Ive been standing there for about five minutes, and then I had to basically jump up in the air before anybody noticed that I was back in the back in the service department zero acknowledgment.

This is the worst place I’ve ever been they charge me double but they didn’t even fix the problem I’m not coming back anymore I suggest everybody to report them to

I love this dealership! My salesman Jason Lewis is always very nice and helpful! I definitely recommend them to all!

I dont know what I was thinking 10 months ago when I entered into a sales agreement with these folks. They sure saw my coming. 3 months after I bought it, I took it in for an oil change. I was told the spark plugs need to be changed, thats 18 in this baby, totally $900, what really sucks is being in this damned warranty agreement so I cant do it myself apparently. And you would think, any respectful dealership would have already performed those kind of services before putting it up for sale. I could go on, but it just gets nastier.

They still use high pressure sales tactics! Also, I was looking for a 4 wheeldrive SUV and since the one I likedwas way out of my budget and they brought me a recent trade in! That wasnt 4 wheeldrive but they tried to sell it as one and asking if I would buy it if they got the monthly payment down to what I was wanting, but didnt give me a price on the Jeep! Getting a price down only means extending the payments longer and costing more because of the interest! But the salesmen were pretty nice, especially the rookie, which is the one that was trying to find me an actual 4 wheeldrive SUV! Lol

I have never been treated so poorly by a car dealership. I have bought two cars in the past from Commonwealth Dodge, but this was a terrible experience. I was looking to trade in my car for a truck. Admittedly, I knew I was upside down on my car and a deal might be difficult (information that I shared up front). Also admittedly, I am not that financially savvy in terms of understanding exactly how auto loans are figured. Although my salesperson was fine, the sales manager, Kenny, was rude, condescending, and dishonest. When I asked for him to indulge me by going through the calculations with me so that I understood, he told me he didnt have to and that the computer did it all. When I said I wasnt comfortable with it, he said, Some people dont know when their getting a good deal. Finally, I was able to speak with someone in the finance department who explained the loan to me to my satisfaction, and we were able to agree to terms on the loan. Part of the agreement was that I would put $500 down. I waited well over another hour on paperwork and allowed my debit card to be charged the $500 because I was led to believe we had a deal. I finally insisted that I needed to get home and would return the next day. They even had me clean out my trade in and let me take the truck home. I was told the paperwork would be ready for me the next day. Upon returning the next day, the deal was not what we had agreed upon. I was obviously angry, especially because they had taken my money under false pretenses. I demanded my money from Kenny to which he replied, Ill put it back on your card. That was five days ago, and my $500 is still not back in my account. Since then, Ive received texts from the customer service manager still attempting to sell me the truck, assuring me that my money would be put back, yet it never has. Kenny, if you read this, I would just like to say that I work in healthcare and if we ever cross paths in my arena, rest assured that you will be treated with the respect that a customer, or another person for that matter, deserves. Im sure you dont care, and thats fine with me. However, I will never give you my business again and I will do my best to discourage any of my friends, family, and anyone who will listen from shopping at Commonwealth Dodge.

Thanks so much Butch Robinson!! You did a great job!

Great customer service.

My car has been at that place for weeks! They are supposed to be waiting on a piece for my car. The delivery date “supposedly” keeps getting changed. If I knew that my car wouldn’t have its piece for weeks I would have taken it somewhere else! It’s been 2-3 weeks of me renting a car just to get around because the department never got their piece for my car. However, they said it was supposed to be here weeks ago! I would have taken my car to another place. In a matter of fact I did, the only reason why I changed my mind and it took it to the dealership was because I thought they could be trusted with my car. Not only am I supposed to pay a huge amount for the piece and to have it installed, but I already buy a bunch of money into rental cars. Next time I have a problem with my car, I will never take it here!!! Furthermore, I will buy a car from this shady dealership!!!!!!! Not once did they even apologize for the wait. I’ve been lied to and I just wasted my money fooling with them.

Claimed there was only one code to fix my car when reported to BBB. That was a lie, i was told there was multiple codes and that they just went with the cheapest part, mafs. However i took it to a mechanic and he knew what the problem was by me discribing the issues. A common issue with dodge advegers. He fixed several others before mine same peoblem. I will never take my car to a dealership again. You built the car so you should know how to fix it the 1st time, instead of my trying to bring it back to discount the next fix on it.

We had a great experience Ted was great

Commonwealth dodge is a dishonest car dealership. You better think twice. A sale price just below $10,000 after their bogus financing, ended up $18.000 thats the price of the car literally doubled. Was told their usual bank wouldnt finance the car for the required months to pay it off. Informed me they used a bank I will not disclose. I notified the agency and they had no knowledge or paperwork of any such loan. I have a form that CD presented to me allegedly from the financial institution. So why doesnt that institution have any such paperwork. I called commonwealth Dodge back and imformed a salesman that I had spoken to a spokesperson at at the Bank. He said he would call me back.Never have I ever been spoken to in such a disrespectful manner. He threatened to send the Police to my house for theft by deception because I wanted to return the car. I am unsure of his name but hes a manager in the store. I think his name is ROBERT, Who does that type of mess. I should have reviewed them first. This is another dissatisfied customer down below. F....K commonwealth dodge. There are plenty whove had bad experiences with these people. Cant blame the one who sold it to me. Im hoping he was uninformed of these bogus actions.

Walked in just to look at a 2016 challenger hellcat. Mr. Webb approached me. Was very friendly and open. Gave me the information I wanted. Short amd sweet no salesman jargon. We worked out deals and numbers and we both walked away happy.

Didnt like the fact they told me over the phone that could get me in s Car with no problem, and when I, whos disabled had to drive all the way to the place, it was a different story, want Happy at all!

Probably the worse service center we have ever experienced with being a business link member. Needless to say we will not be back ever. I would rather tow a vehicle 500 miles than have this place work on it.

I would much rather call for appointment than to take my car in and drop it off overnight to have service. But their service is great

My experience was wonderful. I am so happy with my new car. Everyone here has really worked with me to get me into the car of my dreams. Thanks!