First time there. Had a great experience! Honest and friendly! Definitely will be a repeating customer. Thanks Scott!
Quality work at a reasonable price. Took my family to Myrtle Beach and we cut through the Smoky Mountains like they were nothing. (Brakes)The guys at American Brakes did a great job👏 I will definitely keep referring them. You have a customer for life. Thanks again!!
Had brakes done on my Sentra, noise came back in about a week.Had rack pinion and cv boot etc fixed on Camry (doing they were even messed up the steering seemed fine until American brake messed with it)After they did rack pinion steering gear that was allegedly messed up, it pulled hard to the left. Ask for proof (picture).Then they lied about what was wrong with my Camry saying he don’t know what’s wrong and they didn’t have time to saying if needed a new timing belt, water pump, and hydraulic tensioner pulley. He will try to push work that is big ticket and not needed.Beware: at first he will do small ticket before getting you to do unnecessary big ticket things. There was nothing wrong with my timing belt or water pump or a pulley, it was a cheap 150$ fix at my local mechanic.
Fantastic service from fantastic people! Always straight forward and honest, I tell everyone I know who needs auto work to go to them and Ill tell you too, theyre great!
The guys here are very friendly honest and respectful. We started bringing our vehicles here more then 20 yrs ago. Fred who has since retired, was manager/owner i believe. He always took great care of all his customers. Now his son Bill and the rest of the team are equally FANTASTIC. We recommend them every chance we get.
Courteous & Excellent Customer Service!!!!! On 1/4/2021 I called to see how soon a mechanic could look at my brakes. Scott told me their availability and I dropped my car off on 1/5/2021. Scott provided me with an update and total cost in which I gave the green light to replace my rear brake shoes & resurface the drums. My vehicle was ready once I got off work. Scott was very Professional with me, yet totally Honest which is important. The price was very reasonable and I drove away very pleased and with a peace of mind that I was able to have my brake shoes replaced. If you are looking for a GREAT service this is definitely the place. I will be a returning customer!!!
Great place. They are very professional, helpful, and honest. I will definitely be back. Thanks guys.
I have been taking my Ford Edge here for years and will continue to do so. They are always honest and get the work done quickly. They answer any questions I have and I trust what they say. I have never felt like they tried to sell me something I didn’t need or over charged for any service I have ever had completed there. With them doing more than just brakes it makes it easy to have one place I can take my Edge to no matter what needs to be done.
Very good and timely service. I can tell the difference with the new brakes and rotors. Scott was very upfront, honest and efficient. Very pleased with the cost and service at this location.
Very Reasonably priced and very quick at what they do I would definitely recommend them.
This was the Preston hwy store. Great job, on my front brake pads. Very reasonable price. And they were nice, and friendly.
The work at American Brake Center has been excellent. I have 4 cars serviced at American Brake Center. They do great work. Their prices are very competitive with other places. Scott and his crew of mechanics have done great work on all my cars. Scott always lets me know what needs to be done immediately and what is coming down the line in terms of repairs. He has also helped me in buying two cars for my daughters. He and his mechanics inspected the cars and let me know what kind of shape they were in. This was so helpful for me in feeling comfortable in assisting my daughters get good, reliable cars. I would highly recommend this shop for good, honest, and efficient work on any type of car!
Great job at a fare price thanks
Always does a good job and is more than fair.
I can’t say enough good things about this place. We’ve been thru quite an ordeal with a van we bought that looked all pretty from the outside but beneath that hood lurked some pretty hefty neglect. Scott and Mark were so patient and fair to us to get it fixed. We’ve always been Toyota people. This time we thought... let’s try a dodge... good price, lots of room. Well our good price almost doubled. Even after all the money we spent to get it fixed it’s still not running great. We decided we’re done with it! Trading it on Monday for a Toyota Sienna.I highly recommend American Brake. They are honest and not out to rip you off in any way. That’s how a good business succeeds. A+++++Thank you guys!!Angie and Chris Brock
Ive had tons of work done here on numerous vehicles as well as friends that Ive referred. There isnt any better. A++ Quality.
I had no brakes at all and was visiting from out of town. They came to my hotel and picked up my truck and were honest and let me know what I needed before they worked on it. Very honest guys. Fixed it right up and dropped it off to me the very next dayHighly recommend them for any service they perform!!!! 5 🌟
Was getting ready to leave for work and my car wouldnt start. Made one phone call to Scott at American brake and everything was handled in the most professional way. The next call I received was that my car was ready to be picked up. They made a most stressful situation completely effortless on my part. They are amazing and I would recommend them to everyone.
Its really difficult to find an honest and trustworthy Auto Repair Shop. I was given a quote from another Auto Repair Shop (just down the street from ABC) to repair my vehicle. They told me it would cost over $4,000 dollars to fix my vehicle, so I took my vehicle to American Brake Centers on Preston Hwy for another evaluation.Scott was very upfront, professional, very detailed and honest with the entire process. He gave me different quotes to resolve the suspension issues I was having with my Honda Pilot to fit my budget . American Brake Centers was able to repair my vehicle for 1/4 of the estimate that was given from the other shop! Before I took my vehicle to ABC, it was loud and clunky to drive. After they repaired it, my Honda Pilot runs and drives like a new Cadillac. Its very quiet and the ride is very smooth now.I was so impressed, I left my Honda Civic with them immediately to do a full inspection and I was satisfied with the completed repairs which were affordable as well. I will definitely be returning to American Brake Centers often because they earned my trust. They are honest, affordable, and fast. I cant say enough about this place.
Absolutely great service at a remarkable price. I liked ABC on Preston a lot. They will now be my go-to whenever I need a repair or routine maintenance.
Very displeased and I will be filing a claim. I just took my vehicle up to Volkswagen approximately 1 month ago and was told my brake pads were at 4 cm when I just got them changed here approximately 4 to 5 months ago. When I first pulled my car off the lot here at American Brakes it felt there were barely any brakes or there was no work done I took it back to get looked at again and the second time felt the same way. I dont know if used brakes were put on it what but I paid $500+.
American brake center on Preston Highway is one of the best in the most honest places I have ever had a car repaired. I would recommend them to anyone. They are very thorough and explaining everything you may need and the prices are reasonable. They also guarantee everything that you have done. They are very efficient and very professional thank you all so much for helping me out I am most appreciative and would recommend any thing that you need done to your vehicle thank you
Recommended to me by a good friend and they did not disappoint! I appreciated the communication in what the issues were and how quickly they fixed everything, all for a fair price.
Scott was great to work with and he is very knowledgeable. He was able to get our vehicle in right away. I also like that you can ask for a quote on the website and he is quick to respond. We will definitely go back to American Brake for any future repairs!! We recommend American Brake!
Awesome! They made sure everything was right and got my car working like new agian. Definitely a place to go to for current and future cars!
Over the years you have seen auto brake companies come and go, you’ve heard the good and bad about them all. We are very fortunate here in Louisville to have the American Brake Centers two locations honest, upfront and they are truly men of there word. When it comes to working on and completing the task at hand definitely a five-star business. Thank you Scott to you and your crew from the Davises 1/13/2020
Traveling from Illinois to Florida on 65 our car started to vibrate like crazy and I started to see smoke from the right front tire. Got off and traveled a couple of miles to American Brake Center Tom welcomed us and he immediately took the car they diagnosed the problem, ordered the parts from their center across town but he assured us they would stay open until we were good to get back on the road.What a friendly, knowledge place and reasonable!Would recommend it 💯
Scott is one of the most professional, helpful people I have ever done business with! If you are in need of an honest, reliable & affordable mechanic, look no further! I couldnt be any happier with their services.
SCOTT and his team are simply great. I have used them for years and am so happy with the pricing and service, we now have our company fleet serviced thru American Brake Centers for brakes, AC, oil changes, even a new engine replacement. They tell you what is wrong and give you a price that is fair to all. I happily recommend you to them for your mechanical work.
I can’t recommend this place enough!Their customer service is top notch and fix the issues my truck had.I was visiting Louisville when my truck broke down.I called American Brake Center and they were very helpful and understanding of the situation.Scott did a great job at making me understand how and why my truck wasn’t working properly and how to fix it.I will definitely use them again in the future!
Scott absolutely went above and beyond to take care of me in a pinch. The AC went out in my car and it’s been August hot outside so, not only did he work me in the day after I called to set an appointment, but he had the job fixed the SAME DAY, when I had a quote from a different shop that it would take a minimum of 2 days to complete. Best part of all- he saved me several hundred dollars from the other shop. Never taking my business anywhere else, and I’ve already recommended him to several of my friends!
My brakes are night and day now. Way cheaper then expected. They did my oil for cheap as well. No pressure and no unnecessary repairs.
Professional, Professional, Professional. This business dealt with me fair and square whn I needed som much needed work on my car.
Scott and the guys at American Brake are awesome. I have been going there for a few years now and they do great work and are honest. That’s what keeps me going back!
Scott worked with me & made the whole process less stressful then it was! Great service, very informative & gets your car back to you in a very timely manner. Recommend to anyone!!! A+!
Very very competitive brake work. Manager is thorough and knowledgeable. Will return when I need additional brake work.Update to previous brake review:. Had some additional suspension work performed today and was completely satisfied with price, performance, and service. Will make sure family and friends are aware of this facility!
Expert advice you can trust. Our company uses American Brake Center to service our fleet of work trucks and I have taken several personal vehicles there as well. They will make an assessment of the vehicle and contact you to go over recommended repairs and pricing for approval before doing any work. This is not the case at other repair centers or dealerships. You know exactly what work will be done and the cost of the repairs upfront. They are honest and do excellent and timely work. Also don’t let the name fool you, American Brake Centers does almost every kind of car repair you can imagine, including transmissions and new engines. I would recommend them to anyone. -James J.
I have always had great service at Amercan Brake Center. The shop at Preston Highway has excellent people who will take care of all your needs related to the service and repair of your vehicle. I highly recommend them.
Great service at a great price, would highly recommend to anyone needing their car serviced. Scott is a great manager who makes sure everything goes smoothly and provides excellent customer service, will definitely be back.
Excellent mechanical experience. Very kind .understanding people. Take the time to explain what is needed and Not needed. Very fair prices. Even comped a couple items. Like very much.
Spoke to Scott on the phone today he was very professional and kind. Appointment is scheduled this Friday 7-13-2018. Will update this review after work is done.UPDATE: So I mistakenly went to [BRAKEWAY on 6900 Preston Highway] and I was quoted $628 Dollars to replace all four brakes after their inspection... As I declined and realized I had went to the wrong shop.. I called American Brake Center and they agreed to still honor my missed appointment..After diagnosing my issue service tech Tom stated my issue could be resolved with a simple resurfacing and lubrication..... Obviously this price was WELL below a complete pad and rotor replacement as I was told at that OTHER place...Truly great service. They have gained a new repeat customer.....
Been using this place for many years now, have never been disappointed. Great mechanics who always do honest work. Would recommend to anyone, call and set up appointment with Scott. The only place I trust to work on my vehicles!
First time customer by referral. Scott asked me plenty of questions to make sure he knew what the problem was. The pricing was fair, customer service was great! Scott even explained what had happened to my car and exactly what they did to fix it. Every so often I would get updates as to how the repair was going. Definitely going back! Highly recommend them for their honesty, good communication and fair pricing.
Very pleased with the service and price. Scott, Mark, and Tom were all very knowledgeable. They fixed the problem I had, and didnt try to sell me other stuff that I didnt need. I would definitely recommend them!
This was our third visit to American Brake for our Nissan. We have been thoroughly impressed with the efficient and knowledgeable service combined with very competitive pricing. We will be back with all of our vehicles. Thanks to Scott and his crew.
I have recently had my brakes,rotors replaced for competitive price. On top of that I had no idea that my ball joint needed to be replaced,the crew at American Brake Center are very thorough upon inspection of a vehicle. Scott was very kind enough to tell me exactly what was wrong with my vehicle and how to prevent it from happening again. Thanks again American brake Centers. By the way I hardly ever give a five stars to any company or business.
They are very helpful and they replaced my brakes quickly. He even changed my oil for free. I would highly recommend this place for both the price and the quality of service.
They always do get work at an honest and fair price.Highly recommend !!!
Best place I have found to get car repairs. Honest, friendly, and knowledgable staff. Always try to save me money instead of finding ways to charge more like some others.
I highly recommend American brake center and complete auto care for all of your repair needs. They are honest and treat your car needs as if it were their car. This is a great auto repair shop
Honest and quality work provided. Happy that this shop was recommended to me. I will send my friends and family and I will definitely bring my cars back when needed. Thank you for the great work.
We had the timing belt and break pads replaced on our Honda Pilot. The service was top notch and they were honest about what needed to be repaired! Will continue to go to American Brake Center for all our automotive repair needs!!
Extremely helpful and definitely the most affordable compared to other quotes I got before using their services. Total was hundreds less than expected and car is running perfectly!
My 1998 Ford Ranger is a modern classic (youngtimer), so finding a place that has the competency and skill to work on it is paramount. The level of service at American Brake Centers on Preston Hwy was very impressive. The technician corrected the issue and the truck runs great now.
Great place great people. Definitely highly recommended and will be up front with you and not have you getting things fixed that doesnt need to be
American Brake diagnosed the issue and fixed vehicle in a timely manner. When another issue came up that was similar about a week later, they took ownership of the problem again even though it may not have been their issue. They fixed the problem with no charge to me. Very honest and professional.
I have been a customer many years and they have always given excellent service at an affordable price.
Scott and his team do great work at a fair price and stand behind their work. Ive used them several times and would recommend them to anyone.
Would definitely recommend them! Very happy with their work.
Have dealt with them several times, each time they havw done honest an excellent work. Highly reccomend.
Scott and his team provide honest and professional services at a fair price.
Great service and good people that will work with you!
Honest mechanics that do a great job at reasonable prices.
Very trustworthy! I would definitely recommend to friends & family!
The work done to my vehicle was wonderful, and the customer service was amazing.
Very friendly and knowledgeable! Best service!
Great experience, quality work and timely.
Knowledgeable and efficient, best place to go for any automotive needs & repairs
Repair work was great,price not too bad
Outstanding customer service and excellent auto repair!
Great place. Honest people.
Excellant service!!!!
Honest fair people
Always a good experience
Great place
Great workers, fair prices,