I recently took my truck in to have the tires rotated and the rear break pads replaced. They told me it would take about an hour and a half. I came back two hours later and waited an additional 2 hours…4 hours total. It didn’t bother them at all, not even an apology or a discount for messing up my entire day. If you are going to pay on the higher end $ for repairs I’d recommend going somewhere else.

My battery was no longer holding a charge and it was about 2 years after Meineke in Helena Montana had installed a new battery.I called the Meineke located in Longmont Colorado and spoke with Justin, he said to bring the car in no appointment needed.After arriving at the store Justin greeted me and started the paperwork right away and had one of his techs get my car in a bay and start working on it.As expected the battery tested bad, they didnt have the battery in stock but was able to locate the battery at a nearby parts store which delivered it promptly.The new battery was installed shortly after and I was on my way!Great service and the wait wasnt too long, I will use this store again!

Made my 02 Outback feel brand new. What you pay out of pocket comes right back to the dollar in professionalism, service and reliability. Couldnt recommend these guys enough, especially to those who may feel they could be possibly done wrong by other local mechanics. Did a proud job and will follow up when needed.Justin was great to work with

Wonderful shop in town. Very knowledgeable and helpful with all questions and services. Justin is amazing with communicating while my car was being serviced. My go to for any car maintenance.

The store manager Justin was extremely helpful and polite and fixed our car and supplied recommendations that didn’t seem superfluous. The price was steep but all mechanic prices are steep so I’m not going to let that hinder recommending this place or returning to it myself.

They were very good about getting me into the shop quickly even though I didn’t have an appointment. The oil change was good but they took out my cabin filter and when they put it back in they didn’t do it correctly and it fell out as I was driving home!! Attention to detail may be lacking.

I went in to get an oil change and for routine maintenance. Justin was professional, answered all my questions and had my car ready in a timely manner. I will definitely be returning for future services.

I like Justin he seemed very connected to the work being done on my car and the details of my car and stayed in contact with me. Felt very professional and personal

Very fast and quick! Had my oil changed within 35 mins . Definitely recommend this location! Great staff!

The folks at Meineke are friendly and professional. They had my oil change done quickly. I will definitely go back!

The buyer of my vehicle paid Meineke to inspect the car. The service tech performed a through survey of the issues and identified a few problems, some I wasnt even aware off. The guy was friendly and relaxed, even though there was 8 customers and only 2 employees. He took the time to explain the car problems and what should be done. I recommend this place.

This place was so great! They were able to get me in last minute and really went the extra mile for my car!!! I’m definitely coming back here!!

Great service. Great prices. Fast turn around. Couldnt ask for more. Ill be coming back.

Dear Meineke. Longmont ~ When I scheduled my appointment, I was clear that I needed the work done in that 1 hour time slot, stressing that I had time constraints and was told 1 hour would suffice to get my wheels aligned. When my appointment time came and went and your ‘running late’ technician still hadn’t shown up for work, that speaks to your credibility and the quality of services you provide. Whatever the reason that your employees can’t make it to work on time, if you cannot even manage honoring appointments, I imagine that the quality of your service is questionable at best. You will not be working on my car.

Jesse worked hard to shop parts and get me an even better price than his initial bid. He was professional and respectful of my time. Josh also did fast good work and even gave me a ride to an appointment so I wasn’t late after drop off. Thank you guys! Will be back.

Justin checked out our brakes and gave us good, honest information and recommendations. Highly recommend.

Service was great and everyone was very friendly! Justin was very helpful with giving me advice on what I need done for a couple issues not my car.

This place is horrible and the guy that runs it is THE WORST. HE ALSO SHOWED ME MY FILTERS AND NEVER REPLACED THEM AFTER SHOWING ME HOW BAD THEY WERE AND ON THE RECEIPT I GOT SAYS THAT THEY WERE SUGGESTED BUT I DECLINED AND I NEVER TOLD HIM NOT TO CHANGE THEM 0/10 DO NOT RECOMMEND I WILL NEVER ABSOLUTELY NEVER GO BACK TO A MEINEKE AGAIN ALSO WE SHOULD WATCH OUR LANGUAGE AROUND OUR CUSTOMERS CHILDREN maybe just a thought ???

The team is friendly, fast and will go above and beyond. Great communication and service. I highly recommend them.

I had a scheduled 4pm time slot online and stood out front for 15 minutes while no one was seen to attend to the front. After another customer came in we both waited another 5 minutes before we started talking and commenting how we had not seen anyone. After that a rude attendant with the tattoo on his arm that read “family” finally acknowledged us, I said I made the appointment at 4, he commented that they closed at 5 and said that I’d need to leave it…OVERNIGHT FOR AN OIL CHANGE. I said “No I need it done today, that’s why I scheduled an appointment at 4.”He acted as though it were inconvenient to service my vehicle. Watching the employees in the garage keep going back and forth as though they kept forgetting things made me think they were smoking pot prior which explains why I was waiting for so long, and the behavior I was witnessing. During the oil change that took an hour he tried upselling me on an engine filter that they charged $35 for (prior to labor haha) where I myself could replace it for $16.84. When I said “No I’m not doing that.” He kept insisting on how dirty it was as if to change my mind, after the customer service I got there was no way. Then I paid and he commented on a noise I am well aware of when my car turns that I am getting serviced elsewhere, saying I would need to wait a week to have it attended to at the location I mentioned. Being told to leave my car overnight for an oil change I replied it would take a week here too where he admitted “Yea you’re right.”This employee was an idiot along with the others that kept repetitively pacing around up and down the stairs as if they could not keep track of what they were doing. I paid WAY too much for bad service and will NEVER be doing business there ever again. I had a good experience at this location when I was pregnant so tried it again during my postpartum where I was unable to physically complete the task myself but have since learned my lesson. I cannot second guess the professionalism of the work being done to my vehicle because of pothead behaviors I saw, my family’s safety is not worth it!

They were friendly and communicative and the repair went smoothly! I can see why they were highly recommended by my friends at Autosport!

I was running late for my appointment. They fit me in anyway. I was glad to get my oil changed. Good customer service.

Very fast same day repair for a very specific part on an almost 20 year old car. Speedy and helpful. Austin is the best!!

Mike has to be hands down the kindest person in this city. We moved to the area a few months ago and of course have had car troubles left and right ever since. Mike has seems to always go out of his way to make sure every time we stop in we know what’s going on and how it was fixed. Even when I come in not knowing what I’m talking about Mike steps right in and helps in every way. Very knowledgeable staff, very helpful and understanding, very professional. These are my car guys, and they’re the best!

As someone who knows very little about cars, I came to Meineke hoping to be respected and not charged for something I dont need. However, I was taken advantage of and was scammed into an oil flush for SIXTY DOLLARS ON TOP of the $60 oil change. Not only this, but I noticed my car was not running properly and reeked of oil after I had brought it into the shop. When I lifted my hood to check on this I noticed the oil cap was left off and oil was spilling out. It makes me question what services were actually done since the main reason I came in today wasnt done correctly. Will not be returning and will be telling everyone I know about my experience and to stay away.

Great service. I did not realize that I did not have my wallet with me when it was time to pay! Steven had no issues with that, he even made it easier for me to pay over the phone when I would get home, which I did. I was very pleased how I was treated and for sure I’d recommend for others to check out this place.

Too busy for me it was hailing and I want to move my car into the garage it was an empty Bay but the guy didnt even look at me will not be returning to Meineke

I took my vehicle in for an oil change. They broke the glove box, it won’t stay shut now. They couldn’t own up to what they did or try to fix it. BTW, the cabin filter access is through the glove box. Don’t go to this place, they aren’t honest.

Every time I use Meineke, they are very professional, efficient, and honest. We take two cars here and never had any problems. The workers are very friendly and welcoming.

Excellent place to get an oil change great mechanics

I recently took my vehicle in for some brake issues my vehicle was having. Mike S. the manager explained what was going with my brakes, what the repair would fix and how much better the vehicle would handle. He was 100% correct. So much better handing than before. I feel the vehicle is safer for winter driving now.

Great customer service!! I Recommend them.

Oil change was finished quickly - before the estimated time. Pleased with the customer service and the overall service on my car.

Nice location with lots of service options, competitive pricing, and friendly staff. The manager was a great help getting my appointment adjusted and my oil change was done with care and precision. Never have had an issue down the line and always trustworthy. From 0-100 gajillion miles they have you covered. Also the location has an Amazon drop box so you can pick up your 5 lb bag of Skittles while waiting for your car to be done.

It was great. We thought we knew what the problem was, but the man that worked with us was able to give us a better idea. They did the work I asked for with no hassles about upselling.

Reasonable prices for oil changes and usually timely. I wish they had taken responsibility for damaging my oil pan drain plug and washer on a previous oil change last summer causing a leak instead of charging me to repair it. I also wish they would at least wear face masks while serving customers at the counter even if they don’t wear them to when working on the cars in the garage.

I got my 2003 Chevy Silverado repaired. The intake manifold gasket needed to be repaired. The check engine light was on and the engine was idling rough.They did a good job on the repair and I am thankful for that. They did a poor job on estimating when the repair would be done.Mgr told me it would be done at 10 am. Then he told me noon. Then 2 pm. It was finally done at 5:30 pm and I came at 2 pm and had to go home and come back at 5:30.I was very frustrated with the mgrs communication, but I will not take it out on this review. Rather I will just ask that you improve for future customers. Thanks!!!

I have been using this Meineke since moving to Longmont 3 years ago. Now I live in Golden and I still use them!

The service was pretty quick and my car feels much better.However, the guy wasn’t wearing a mask and it made me really uncomfortable. There was a plexiglass half window and I didn’t have to be in there for more than a minute or two but he still should have been wearing a mask.

Was supposed to contact me regarding my headlight. Never heard from them. Dont think I will visit this store again

I have gotten my oil changed twice here and they are great! They were very efficient and professional. Easiest oil change ever. Oh and by the way, I love the Chive TV!

Meineke in Longmont has been my go to for car maintenance/repairs since 2014. I love these guys! Always friendly and curtious yet professional and honest. Ive never had a problem bringing my car here. The location is great, super convenient off Hover. Great communication and quick turnaround.Ill keep choosing Meineke!!

I had made an appointment but they told me that they did not have the record in the system. The entire waiting area smelled like cigarette smoke. The gentleman at the front was not wearing a mask and did not make any efforts to put one on even though it is a state law to do so. They did not reset my oil minder as specifically asked in writing and vocally. I had to check and ask again when it was not completed. It was not a good experience. They did do the job at a great price.

Very quick and easy oil change for a good price!

10 minutes before they closed I came in in a panic bc my car was acting strange. The man working was so kind he checked out my vehicle and then gave me suggestions. No charge... Much appreciated!!!

Friendly staff, great service! They got my transmission and oil lines flushed, cleared, and re-lubed.

I had a lifetime warranty on my muffler. The Meineke location I went to in Longmont Colorado did not want to do the service and said they do not do warranty work. I had to call corporate and get help to make them honor the warranty. They were not friendly and I would not recommend this location.

Great service, on time with my appointment, did try to up charge me and respectful.

I went to do oil change for 20$ but the employees keep telling me to fix other thing and i have to end up paying 120$

Waste your time looking for things to try and up sell you on, have to do a safety inspection by law, what law is that? Yeah I’ll wait

Made an appointment for an oil change. Service was on time and as expected a fast turn around time. Followed up with a call when my car was done!

This place is awesome. Great friendly and informative people. Highly recommend this place.

I have always had a good experience. The crew has my car done in a timely manner. The crew is friendly and helpful. Specifically Mike and Scott! I did not get meet the mechanics working on my car, but thank you! They are more than just lube techs they have fixed my fuel pump and my starter. Pricing is good.Great place to go! I will continue going back.

It was a nice place to do business.

My daughter was having intermittent starting problems with her Saturn Vue. As I was not in a position to work on it for her, I recommended a shop I have used and trust. She took it here instead. Ive done enough auto repair to know the battery wasnt the problem. I had told her the symptoms she needed to tell them about. Instead of a proper diagnosis, they blamed the battery, and charged her almost $300 to replace it. Of course, it didnt fix the problem, but they wouldnt take the battery back or give a refund. They said they couldnt find any other cause, and couldnt diagnose it any further. Took it to another shop which found the problem right away. Loose, corroded connection between negative battery cable and ground. They couldnt diagnose a simple problem like that. Pathetic.

Awesome staff. Incredibly nice and efficient. My new spot for oil changes!

Mike and the rest of the team at Meineke have patiently helped work through what felt like the never-ending string of cooling system issues on my van-turned camper. They are quick, dependable, and the only place I will take my vehicles.

What a great place. Mike in particular always is timely, professional, never tries to upsell and pleasant. I couldnt recommend this place more highly; I drive out of my way to have my oil changed here.

Service is not good at all... Theyre taking money for services they dont perform... I paid $86 for a full synthetic oil change package today. This is stated to include a 23 point inspection, brake inspection, tire pressure check/correction, and tire rotation among other things. Well the technician forgot to do a tire rotation, Honest mistake. I brought it up while they were sending me out the door and they obliged to have it done. After that was finished I asked if the 23 point inspection was performed, and the guy at the front desk told me yes it was, everything looks great... No form for the 23 point inspection was given to me which I know is not right, my brakes only have a little life left on them and I know that for a fact, and to top it off my tire pressure sensor warning was lit on my dash when I left. So I just paid $86 for a basic oil change... I would never recommend this service to anyone.Oh, and the technician never gave me my key fob. When I parked my car I realized this because my car was beeping at me so I searched my car for my keys high and low. Found them under my passengers seat. Pretty courteous of them!

Very quick with a clear path. Called when complete immediately. I will be going back there soon for other things. It’s hard to find a good place that listens to what you are looking for. I am a car dude, so there will be certain things I am looking for...these fellows did that.

I always get great service here, but the last job I had done was really top notch. I was communicated with every step of the way, and the quality of work is superb. Mike and his team are friendly, fair, and knowledgeable. I never feel as if I am getting taken.

Went for oil change and u know I hate when they try to sell u so many different things and services. Get my oil change and don’t sell me other services etc. I personally hate places that sell cheap oil change and then try to get u to spend more .

Gave clear an easy to understand information in regards to my cars problems and the solution that was required to resolve them. Friendly and professional, I will definitely return in the future for all of my automotive needs.

We’ve use Meineke on S Hover in Longmont for over 7 years and they’ve always being so great and very professional! The manager Mike always makes were taken care of and has wonderful customer service.

Mike was attentive to my schedule. Got my truck back in the time allotted. Good service

They were quick, professional and friendly, not to mention way better value than dealerships or competitors! We will be returning again!

We called on a Saturday morning with a muffler problem, were told to bring the car in and gave us an estimate on when they would call with diagnosis and cost of repair. Their garage was full when we dropped the car off, but Mike (manager) called within 2 hours, gave us a quote and said it should be done by 5:00. He called again at 3;30 to let us know the car was done. It cost exactly what he quoted and the car is running great ! Mike and his staff were friendly/professional and the waiting area was clean and comfortable (with a Kureg coffee maker) . They’re located right next to Whole Foods and the Twin Peaks shopping mall so there are plenty of places to hang out or shop while you wait . Thanks !

Being a younger person, this was my first time ever having a vehicle serviced. Based off of some promising reviews, I booked an appointment for my 2003 Jeep Grand Cherokee, which was due for a service and was having coolant issues. Mike was fantastic and understanding of the fact that Im not overly familiar with vehicle mechanics. He took the time to explain what they would do with my vehicle, and after the initial check over, he also explained what was going on and what the necessary steps would have to be. I felt I could trust everyone here to take care of my vehicle and do what was needed in order to get it running smoothly again. I definitely plan to return here in the future! Thank you to everyone at the Meineke Car Care Center for helping me feel comfortable and taking such good care of my vehicle!

Its better if you have an appointment, but I went in for an oil change without one. Wait time, about 3 hrs. Luckily they are located next to shops where I distracted myself. The guys are super friendly and very knowledgeable. Pricing is decent. Going back to get my brakes worked on.

Best price in town for oil change. Very professional. Even puting car in air showing me that my shocks were going. I use them for all my car needs other then tires. Highly recommed

Gr8 service,fast,fair and accurate

I took my car in for an oil change. They got the work done quickly. They repaired the splash shield that had come loose from the under carriage and was dragging. I very much appreciate that they took the time to do a simple repair while they had the car up for the oil change. This attention to detail and their friendly professional manner is why I get my oil changes at Meineke and skip the hassels of going to a dealership.

I had a good experience with Meineke. Efficient, friendly, professional. No complaints!

The 2008 Flex Fuel Yukon engine replacement was done in record time with additional challenges and with limited service crew, was meet with amazing customer service. Thank you, Mike! I appreciate the all the effort and quality of service. I will be returning for additional service on my other vehicles.

I had a flat and a spare but no jack in the car. They helped me out and got me on my way

Short wait friendly professional

I had a very good experience at this location. Mike was helpful informative and most important honest.I came in for an oil change and check up before a long road trip... Some other things came up. Mike informed me of the issues and what was most important in terms of my trip and current affordability and what could wait. I really appreciated that especially right now due to the current world situation. The service was also done correctly, quickly and with care. I highly recommend Meineke CCC of Longmont!

Great customer service!!! The owner Mike was a pleasure to deal with and was super accommodating! From the first phone call to book my appointment to the finish of my service, I was treated great and I know my car was in excellent hands! I will definitely make sure to use this Meineke for all my future needs!

Waited a little longer than I wanted. But the people were professional and went the extra mile to diagnose my vehicle properly. Honest, fair shop, what more do you want?

I always have the best experience at Meineke. They are so incredibly nice and their customer service is fantastic.

Brian & Mike and team are fantastic to work with! They are honest, have integrity & do quality work. Ive been getting synthetic oil changes from them for a few months & I highly recommend them :)

Fast, friendly and easy. Mike is just a genuinely good guy. Had me in and out the door faster than any other place in town. Didnt try and sell me anything I didnt need, but communicated what was necessary for what I was asking to get done. Over all great experience, Ill be back

Matt did what he said, was timely, courteous and professional. Went the extra mile for us.

I had another great service from Meineke on S. Hover St. They did my structs and fuel injection service. My 2014 feels like a new vehicle. This is not the first time I have had my vehicle at the S Hover Meineke and had a great service. They are working on my sons car today. Doing his brakes. I know they will do a great job like they always do.If you want to take your vehicle who appreciates your business and want to feel like you are treated fairly then go see John Russell at Meineke on S. Hover. You will be glad you did.

Great customer service! Needed my headlamps adjusted and they took care of it in less than an hour. Happy customer.

Mike, Torre, and team were amazing! I was traveling down from Steamboat with a horse and trailer. My truck broke down along the way. Torre and another gentleman came to meet us where I needed to drop my horse and picked up my vehicle. They got me fixed up the day before a long holiday weekend so I could transport the horse back home. Seriously top notch! I have never ever had such incredible service- thank you Mike and team!

Fantastic staff. Very friendly and helpful. Service was done accurately to price quoted and called when they found issues. Dropped of my vehicle in the morning and was done promptly at pick up time. Highly recommended!

D worse day give me the wrong diagnostic When I call them back they say Auto parts sell me a bad part

My car died in the grocery store parking lot across the street. The guy at the front desk had a tech come over to jump start my car while he was waiting for the new battery to arrive. The car was completely dead, I couldnt even get the horn to sound.After about 15 minutes of them looking at my car (which I never asked them to do, it was the battery) the guy behind the desk comes out and tries to claim that I dont know how to properly start my 3 year old car that I have NEVER had this issue with before. He then went on to say I wasted their time when he could of sold me a $400 battery. He failed the attitude test and I let him know about it.I told the guy behind the desk I would NEVER spend $400 on a battery to begin with, maybe $125 tops. It literally takes 30 seconds to change a battery.Upset that he can no longer rip me off, the guy behind the desk then says I owe him $85.00 (judging by the other comments that seems to be their standard rip off fee) for a battery inspection. A battery inspection takes 15 seconds and these guys wanted almost a $100 for it.I told him that was absurd, so what does he do? He puts my keys behind the desk and refuses to give them back until I pay.I had no choice but to pay the ransom.Do NOT go here.

These guys did amazing work in such a short time! Definitely worth taking all your car needs. The owner (John) has a great sense of humor, and will ensure their business is he best deal in town. Ill be taking my business here for the foreseeable future!

The north store in Longmont was terrible and wouldnt stand behind their work. So, the south store took care of us in a professional and kindly manner.

I’m really short and they slid the seat back forward after servicing my lil Prius C!!! Great price for full synthetic oil change. Quick service, friendly folk, and ample appointment options. Will be back in 5500 miles. Highly recommend scheduling online through their site.

Had to bring my Expedition in for a check engine light. John and Scot were both wonderful and were eager and willing to answer all the questions I had and walked me through the issues.The customer service and speed of service for me today were also much better than expected. I wouldn’t hesitate to recommend this location to anyone and will definitely be back for any issues that may arise with my vehicle in the future.Thanks John for the wonderful service!

The team here was very helpful, professional and easy to work with. Will certainly come back here for more car maintenance/repair needs.

Meineke always takes care of me. They are great.

I walked into meineke thinking I was gonna have to get brakes. The team looked at my car and realized that my brakes were just fine. I had went to meineke for a second opinion because the first place told me that me getting brakes was urgent!! They could of told me that I needed to get brakes also, but they were honest! They told me the truth and didn’t take advantage of me. That was some of the best customer service I have ever received!! They are the best. Thank you!

Meineke helped me out of a jam. On my road trip to Denver, my air conditioner gave out after just being fixed the week prior in my hometown of Omaha, NE.They were able to get me in and fix the problem quickly and cheaply. I didn’t have to alter any of my vacation plans!

Failed to notice bad battery in pre-purchase inspection.Paid for a pre-purchase inspection of used car in October and they reported nothing needed attention. Already in November the car would sometimes not start--I figured I was just forgetting to turn off the lights. After all, and it couldnt be the battery since it was just tested. I drive the car only a couple times a month, and have put on barely a 1000 miles.When it failed again this week I finally took a closer look at the inspection report and saw that they failed to indicate the battery health and did NOT attach a battery test printout as the report said would be. (See attached photos) I had battery checked by another shop and they reported it was on its last legs, and had only worked as well as it did because the car is garaged.Called the shop to ask about the inspection and the employee said well, thats not my problem when I pointed out that no battery levels were not recorded nor test results attached.Yes, its my fault for not looking closer at the inspection report at the time. But I trusted Meineke. Now no more. They clearly failed to live up to their own testing standards. Given my experience, I strongly suspect the battery was not tested at all, and I worry what else they didnt check. I will be having the car inspected again in a different shop.EDIT: Spoke with manager, who maintained that while there is a 0-100% Battery Health section on their report, their computer system will not allow them to actually enter a number. Furthermore, he claimed it was impossible to know anything about a battery beyond good/bad. All I was looking for was a Oh, sorry we forgot to write it down, but our records show it tested as X%, but heres 10% off a new battery. or something similar. For them to double down on the impossibility of measuring battery health *at all* makes it impossible for me to trust them.

These guys do all our oil changes on both of our vehicles. The staff is courteous, prices are reasonable, and our cars are always ready when they are supposed to be. We occasionally have other work performed here (brakes, transmission flush, etc.) and its the same deal; good price and great service.

Fast service, super affordable.