Ive been shopping at this store for over 20 years, so its about time I wrote a review. Over the last week while Ive been designing a 10 channel, 5 zone Chromecast enabled amplifier for the in-ceiling speakers throughout our house, Im reminded how grateful I am to have access to this store. The staff is enormously helpful when you need to find something, but better yet, theyre also perfectly fine leaving you alone when you need to sort things out on your own. For me, thats usually in their well stocked/organized fasteners section. Many projects over the years: vintage cars, motorcycles, and silly little peripheral projects like the one mentioned above are designed on the fly, and held together thanks to Ace Hardware. Thanks Folks!

Ace is great for all those little parts and pieces that you just cant find anywhere! This location is great has large selections. Does seem understaffed on the weekends however.

Great place for hardware, they have things no one else has.

Great hardware store to get what you need quickly and easily.

Ace will often have good sales on EGO power products.

They managed to have the exact part I needed, despite it being super specific and niche. Genuinely impressed with their variety in selection here.

Very helpful staff. Had everything I needed and a couple things I didnt. 😏

Nice people, helped us find all we were looking for

Thank you Ace for the amazing help with my auto key/fob replacement problems! In a true spirit of community, you ended up referring me to a local locksmith who is going to be able to help me out. What amazing service! I am so thankful for you!!!

I couldnt get the people in the store to help me, because they were talking to each other. The product I needed was not on the shelf but it showed available so it must have been in the back or in a case. I went ahead and placed an online order so that I can get what I need, in the future Ill just order from Amazon. I really try to shop local, but come on.The store itself is nice, and has quite a lot of variety. The cashiers are very nice, its just REALLY difficult to get help on the floor.

I got a couple pieces of chain to help restore my gas tank. 3 ft of chain 16 bucks man I miss the good ole days when prices were reasonable...of course the paychecks were lighter too but man what can you do right

I LOVE my local Longmont Ace Hardware. I have shown up multiple times trying to solve a hardware mystery. Their staff has always been super helpful. If you need knowledgeable staff, I recommend you check out Ace!

I am a new customer to this store -Have to say everybody is beyond friendly and a pleasure to do business with -they go beyond the call of duty to make a customer happy.Looking forward to patronizing this business in the future… They are class personified!

Nice place to find things even if a little overpriced sometimes. Great little post office in there as well.

Very friendly staff! Found us exactly what we needed.

These people are the pros! I alwwys go here when I need to know what product I need and how to apply it. Much easier to find help than in the big box stores.

Definitely my new favorite hardware store

Barb at USPS is the best! Despite it being the week before Christmas and there being a huge line, Barb was incredibly patient with me and helped me find a box that fit my gift and gave me great advice for finding a box next time. Thanks for making the experience enjoyable.

Store was very clean and there was a huge selection. The customer service was excellent. During a time when many stores seem to not care about customers, this Ace Hardware excels at putting customers first.

Ace is having a 20% off whatever you can fit in a five gallon bucket, through Sunday, August 8th 2021

Very nice store, great friendly staff.

I forgot to add a description of my review. This is an amazing store to buy hardware, and even a mug if you want. I love going here especially with the stores low prices, I also mis-clicked the rating due to a bumpy car ride. My accidental rating was only a 4/5 but Ive fixed it to a 5/5. I love this store so much, the employees are nice, and so are the managers. They have quick responses to your needs online and in person. If I could Id rate this store 10/10

Lots of great kitchen supplies and fun hot sauces and bbq sauces. The workers there are all very friendly.

With all the knowledgeable staff there to help, no need to spend a lot of time cruising the many aisles of products. Fast checkout, too. All with smiles.

Could not get any customer service waited almost 30 minutes before somebody helped us find what we need Ed not happy

Everyones super helpful here! I went to the post office inside and Barb was so helpful and kind!

Great gift selection! Ill definitely be back.

I like this store sooooo much more than lowes

Really nice store. Organized and roomy. Lots of folks to help find what you need.

Service and selection are excellent. Unlike home depot!

Always have what I need.

Wonderful helpers. All my questions are always answered.

I love this place . I go in for one item and out with 5 great items. ♥️

Very helpfully people.always keep needed items in stock.a excellent shopping experience

Great Services. Alex helped me cut keys for an obscure lock. After a few times, it worked great.

Ace is always great. And this one has a post office too whuch is very handy for when the main post office in town is packed.

Close to home and easy to get to.

The guy who helped me was very rude and condescending when I asked questions, sorry I am not a professional carpenter. Eventually got what I needed but I wont be going back

Always friendly, great selection, decent prices.

This store is incredibly frustrating to go to. The prices are way higher than the Home Depot or any other store. Along with that, the employees are rude and absolutely no help at all, you must know before hand what you are getting and where it is or you are in trouble. Been going here for several years now, but will take the time to go to a different store that is actually helpful.

Fast, friendly, efficient cashiers!!

They have so many cute decorations and everyone is so nice and helpful but they are very over priced.

Understaffed! Today is (Covid extended) tax day and theres only ONE person working!!! Line goes down length of the store. Very very nice, helpful, friendly people working but its always a long line.

Spend plenty of time at this store. Been shopping there for years. Helpful people. Good inventory. Quick in and out

This store is a breath of fresh air! In the last 6 years we have gotten all of our paint from here, its never overly busy in that department, and its a great place for cool bbq, and kitchen things.

Great service friendly and helpful!!!

Great service, patient when answering questions. The associates seem to genuinely enjoy their work, they know their stuff. Adequate stock of goods.

Pretty much have anything you may be looking for

Store is always do clean and the staff is very helpful

Ace is the place with the helpful hardware man, and post office and kitchen and barbecue supplies. Sometimes I go in here wearing a red vest just answer questions about people building decks or needing Plumbing help even though I dont work there it makes me feel good about helping others. Employees are always really nice as well and I think they appreciate the help.

Great place to shop. They have the best paint I have found anywhere and helpful staff.

I was having some difficulty remember what flowers worked best where. The lady I spoke with this morning in the garden center with a pony tail was kind and very knowledgeable.She’s a great asset to the company.

Bad advice, unwilling to listen to full question.Know-it-all attitude.

I love Ace 💞 hardware

If you need something they probably have it. Always go birthday and holiday shopping there for family and friends. The Longmont location is great. Post office in the back is a fast and helpful stop. (And well behaved dogs are welcome 🐶)

Awesome customer service

Good store. Met most of my needs.

Super friendly and helpful staff, line moves quickly. Some items are priced a bit high but I get so many coupons it balances out. Still way more convenient than going to the big box store when just needing a few items.

Prices are a bit high but their staff are superb!!! Like theyre always kind and always ready to help. The customer experience is worth it for the extra cost you have to pay but will always come back. Makes it stress-free and easy to find what you need! Thank you Ace for a great experience.

Its a really nice store. Lots of unique things that you cant find elsewhere. Ace hardware is pretty pricey. They have coupons out occasionally.Plus your purchases earn points towards $5 off coupons.

Always helpful and courteous.

I love this place. Everyone is knowledgeable and friendly. You might spend a few extra pennies here but it is well worth it as opposed to the big box stores.

I was looking for parts for my wifes wheelchair and Im also use a walker and on oxygen. This one guy that works in there help me find all the parts for the wheelchair. And an other nice guy showed me were the night lights are. PS the wheelchair works great now. So long story short . Instead of ordering special parts from the company that makes the wheelchair and had them shipped to me. I saved like $100.00 or more.Thank you Ace Hardware...

I normally love this place and would usually give it a five star review so the one-star is just for the person that I dealt with today in the garden center. She yelled at me for asking her to fill up my propane tank that I dropped off in the back. Apparently they do not like you walking in the back gate. Heard that loud and clear. Just wanted to see if she would have someone fill up my propane while I went back around to the front to finish my shopping.

This is such a great store. My husband and I really enjoy visiting the store. The staff is very friendly. The prices are great. They have several unique items in the store. Plus, you can get the basic items as well. We believe this is one of the best stores in Longmont to visit. Marie and Greg Jordan

Always been a fan of Ace. This store has plenty of helpful employees and you can hardly step in the door without some friendly assistance to get you what you need. Its a bigger Ace so they usually have anything Im looking for. No complaints.

We have been keeping our eye on a Weber Genesis grill at Ace for some time now. We would stop in occasionally to make sure they still had the closeouts available. The staff was always extremely helpful, always checking the back room to let us know how many were left. We finally decided to buy the grill last weekend thirty minutes before closing. The staff was amazing and helped us get the exact color grill we wanted even though they had switch some parts around on the grills to do it. We were to have it delivered, for free, the following Friday. Due to crummy weather and a full schedule, I called them early Friday morning to say we could just come get the grill that weekend ourselves. Turns out, they had already loaded the truck with the grill and were ready to bring it to us. So, they popped over earlier than scheduled and dropped off our grill. The employees are extremely helpful and good natured. We had an extremely smooth and excellent buying experience from Ace. They really are the place with the helpful hardware folks.

GREAT ! Theres always great sales going on.

Nice hardware store and very helpful staff.

This is a well managed store and the staff are friendly. You will pay more here but the staff is experienced and very helpful. There is a decent selection and a huge selection of home goods.

Ive been coming here for 5 years for my business needs. Tonight, employees started closing down the store 20 minutes early, turning off lights, no cash registers open, etc. Completely unacceptable in a retail setting. Several staff members were standing around while a line of 5+ customers were waiting to be checked out at the customer service desk. A customer even asked an employee to assist check out, and the employee refused, saying they could only do it at the customer service desk because they shut down the registers already. Averagely spend $5k/month here due to my business, and now taking my business elsewhere.

Refused to take returns with receipt. Just terrible service

We always get the help and support we need when we visit our local Ace Hardware store!

Went in tonight, Monday Aug 13, 2018, with a valid 25% off coupon from the recent mail flyer to buy a set of LED lights. The store only rang up a 7% discount and the lone cashier was not particularly interested in investigating. Seriously disappointed in this experience. I should have been able to save more than $20 rather than $6 on an $85 item. I left w/o making a purchase.

A fabulous selection of ecclectic kitchen items! Some truly genius tools and handy helping gadgets!Solid hardware store, and a very competent small post office!!Love the little post office!!

Always good help when need it !

Many hard to find and specialty items. Huge assortment of nuts,bolts,screws and fasteners. Custom auto and house keys. Window screen repair and replacement. Very friendly and helpful staff in all areas of the store.

Sure wish I could shop there without being treated rudely. Went there today, the guy in front at the key shop, as usual acted like a jerk when asked any kind of question. 09/06/19 7:30pm. Maybe the store manager should have a talk with these guys about basic manners. Im not going there for anything ever again. Ill drive the extra mile to Homedepot, they have better prices anyway.

Normally i would give 5 stars as I love ace hardware but there was an older gentleman helping me who had a serious attitude problem. They were almost closed but that doesn’t excuse his behavior.

Great store and been going there for years. Went in yesterday and got some incredible help from a young guy named Jeff. Really helpful and attentive to my needs. The staff at this store knows their stuff and if they can’t answer my question, they find the person who can.

Nice employees, willing to help you find anything. Not many items on sale, or signage for Black Friday doorbusters. I will continue to shop there for hardware, holiday, dog items, garden and furnace filters vs the bigger box stores!

Great place and super clean

Its the little things that matter sometimes. If you want to repair something instead of just replacing it, you might have better luck here than the big home supply box stores. Ace carries things like o-rings, and some of the more unique types of fasteners that the other places dont. Give them a try and see if you can complete your project. If you think this review is helpful, then hit the like button below. Thanks.

The layout of the store is a little bit different . however the staff is always happy to help and is very knowledgable. Overall a very good store. Keep up the good work.

This is my second visit to get pegs that support my book shelves. The wrong soize again. Now I get to go back again. The people that have helped me have been very pleasant and helpful but both times they have sent me home with the wrong size pegs and I brought the correct peg from the bookcase.

Friendly staff. Better deals than the bigger stores. A fun variety of items and great gifts available!

This is very much a traditional hardware store. They have a little bit of everything from paint to canning supplies to Craftsman tools. Good customer service!

Most certainly the helpful hardware folks! Nice variety of kitchenware to hardware! on-site post office is convenient.

Great store but very busy.

A great neighborhood hardware store that keeps you away from the big box stores for the majority of your needs. Friendly and knowledgeable staff. Cant beat the rewards as well.

Ace is the place for my hardware needs. Had exactly what I needed.

Everyone there is extremely kind and helpful. They are easy to work with and happy to help!

I love it here. Great staff, very knowledgeable staff. I learned more about drywall anchors, lawn care, and various household fixes than I have known in my 40+ years of being on this planet. Thanks folks!

Staff is available, knowledgeable, and happy to help. The store is clean and well organized. And the prices as fair.

So I asked the guy upfront if there is anything available to disinfect the handles on my cart. his response was “nope”. So I left and wont be back.

Wide variety of merchandise. Always friendly, knowledgeable staff to help you. It can get really busy on the weekend, but fast checkout.

Fastest satellite post office station around! Always got a fresh set of new home stuff to check out

Received good help and picked up an order that finally arrived at the store.

Usually go to the post office on cofffman but after waiting over an hour n line yesterday without a single employee at the counter i figured this might be worth the short drive across town....Which it was!!! The women at the counter. Are friendly accurate n fast! Ill be doing my business here from now on!!!

Ace Hardware is the store to go to if you want real customer service. I was helped by Lance a couple months ago and he did an amazing job helping me figure out my irrigation system and was a great guy in general. Why go anywhere else?