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Verizon
1887 Southfield Rd, Lincoln Park, MI 48146, United States
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Verizon
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Ch
Review №1

Nick is always very helpful. I have been coming here since the store opened 4 years ago same great service.

Pa
Review №2

I have been dealing with Nick since the day they opened in 2017 same great service, always friendly, always helpful. My husband and my self love this place.

Mi
Review №3

I had the honor of speaking with Jacob. He has awesome customer service skills. The overall store is well staff and you will be in and out.

Ne
Review №4

Ryan and his brother are fantastic customer service reps. They go above and beyond to help clients. I have been here twice in the last month and both times were great experiences; once when they were not busy, and another time when they were extremely busy. One of their employees even speaks fluid Spanish to aid our Spanish speaking friends. Great job, fellas.

Sh
Review №5

So I was w my cuzn. She was picking up her new I-Phone 13 Pro Max.. I just want yall to no out there that the new charging cord that comes w it needs a (new box) for the wall.. A USB-C hole in the box to plug in the wall is now yur new charger... Gud luck all yu I-people.. All other charger boxes no longer work for yu...The store itself was great, Gud customer service, very helpful, they even helped us as we walked in at 7:58pm. Yes it was closing tym.. So koodos on them.. Thank yu Verizon

sa
Review №6

Jonathon and his colleague were incredibly helpful, answered all my questions, and made switching to Verizon painless.

Ja
Review №7

Came in to the store to pay my bill. Nick was able to save me money on my bill get me the S21 and Tab S5E. Took my galaxy S8 fixed the front and back for $29 and than bought it off me for $799. Best Verizon downriver

El
Review №8

Alex was incredible! Alex was very informative and I would highly recommend!!

Al
Review №9

Ryan was okay but Jonathan was the bomb. Just kidding all employees at this location are stand up and would recommend anyone to shop here.

Ro
Review №10

Alex is very excellent! Very helpful!

Da
Review №11

My man fixed me rite up, no issues. I recommend this place for sure.

Al
Review №12

Ask for Ryan.He take a time with customer to he get everything right and Excellent service and The workers in this store are very helpful

Mi
Review №13

Nick is very helpful. Very honest and to the point. Other stores just want to sell you the extras Nick listens and cares about his clients

La
Review №14

Nick and Alex were great help.

Br
Review №15

Alex was very helpful give him a raise!

Aa
Review №16

Best Verizon store around, go see Raiven he will take the time to make sure you get the right phone and plan. He is very patient and understanding. Thanks Raiven!

Da
Review №17

Alex was amazing in helping me get a better deal

Gi
Review №18

Ryan the sales clerk was one of the most professional people I have worked with. Very patient and understanding. He was able to advise me with information in order to chose the best product for me. Great place.

Ra
Review №19

Nick is great always takes good care of my family. Been coming here since the day they opened and always walk out happy

Ch
Review №20

Nick The manager and Alex are amazing. Very helpful and nice took care of me and my husband saved us $20 per month

Te
Review №21

Nick has always been good to me. Always giving me the best possible deal for me and my family

Ji
Review №22

Reviews must be fake because my friend was ripped off here.

Kh
Review №23

Do not go to the Verizon store in Allen Park in the Fairlane shopping center up on the hill.Going to try to keep this review short and simple.Highly recommend this location. The care factor is definitely there and the people absolutely will help you... not only by breaking down the plans but how to save on the monthly plan. They’ll make sure that you understand what you’re signing up for before you do so. You will absolutely not regret this location. I walked out of there with four lines ported from another carrier.

Mo
Review №24

Ryan helped us by lowering the phone bill over $100. He helped, where as some other stores said that they could not. He was also one of the most courteous salesperson I have ever worked with. He did not push a sale on me, but just recommended what his services could include & gave very fair prices. He also exchanged my old phone, which saved me a couple bucks as well. I will be returning to that Verizon store every time I need service on my phone. I will also send anyone who is needs service his way because how great he was.

Je
Review №25

Raiven and Ryan are Great, professional, and very fast! I recommend them always!

Ko
Review №26

Hands down the best customer service a businesscould have. Will not go anywhere else. They always find anyway to get me the best deals for my business plan.

Lo
Review №27

Raivan was very helpful and knowledgeable in helping me pick out a phone and setup. Razvan is polite and friendly a great asset to the Verizon team.

Su
Review №28

The customer service at this location is phenomenal. Alejandro stayed past store closing to help my daughter get her new phone set up with no complaints. Super nice guy, great sense of humor and very knowledgeable. We really appreciate all he did for us!!

Br
Review №29

Nick, David and Alex were phenomenal. My family and my self switched 6 lines over. They guys here were amazing very nice and helpful I recommend this store over any store!

Ja
Review №30

Literally tried calling and no one is answering…I came from Ohio and I needed two phones, but I couldn’t contact anyone about coming in or making an appointment.

Ka
Review №31

Raiven did a great job getting me together with my new iPhone 12. He tried whatever he could do to lower my cost and get me a discount. I really appreciated his customer service and knowledge about the different plans and discounts offered.

Ry
Review №32

Awesome service & very respectful & Raven was Awesome helping me out today & I highly recommend this store for your Verizon customer service . Keep up the Awesome service & stay positive

Ch
Review №33

Alex is a very good rep! I will highly recommend him!!!

Na
Review №34

I went into the store today looking at the new iPhone 12 to see what service could give me my best deal. As soon as I walked into the store Raiven greeted me asking me what I was looking for what service I had and so on. This guy is great to say the least! Very professional and knew what he was doing! Not to many places are like that now days. Not to mention he got me a KILLER deal paying waaay less than I was expecting to pay! The store is newer and very clean. If you have problems with your service or trying to switch over go and talk to that man he’s good! Get that man a raise!

No
Review №35

Nick has always been good to me. Best store in the area

Du
Review №36

I will never come to this location again ever!!! They racial profile and their rude they wouldnt let me start services with them and asked me why i wanted to switch from apple to samsung because i want to its my choice and my money im spending and it shouldnt be a problem I was told i didnt qualify and they didnt even get no information from me. Well now thats funny because I called and reported it and their telling me otherwise.

br
Review №37

ALEX WAS VERY HELPFUL ON GETTING WATCH AND GETTING 2 PHONES. VERY IMFORMATIVE AND I WOULD HIGHLY RECOMMEND TO TALK TO

Ti
Review №38

Jake helped me get into a new phone today and I’ve never had a smoother experience transferring data and getting everything set up!

Ju
Review №39

A great experience Alex is ver helpful, pleasant, and patient!!!

Wa
Review №40

Raiven is Well informed about phones and gave great deals

Ni
Review №41

Alex was great and very helpful!!!

Vi
Review №42

My boyfriend and I went to this store and worked with Nick and David and couldn’t have asked for better customer service. They were both so knowledgeable and answered all of our questions. They really worked with us to get us the best deals on two brand new phones and accessories for them & I don’t think we’ll be going to any other Verizon store going forward, because our experience at the Lincoln Park store was so awesome -Multiple customers came into the store while we were there and asked to work with David directly & it’s obvious why :)

Ro
Review №43

Alex and Ryan were very helpful and explained how my bill will be with my new phone!

Ti
Review №44

Alex is very helpful and a wonderful worker. I would recommend Alex for any of your troubles!

T
Review №45

Excellent service. Helped set my phone up and answered all my questions when the other Verizon stores treated me like i was a burden.

Ke
Review №46

Thank you so much guys 💕

ch
Review №47

Nick is always good to my family

El
Review №48

Raiden was very helpful good customer service

Al
Review №49

Nick and Alex are great got me the best deal and saving that I could ever ask for

Sa
Review №50

Everything was explained and was treated very well. Highly recommend alex!

Pa
Review №51

I got a very good deal on the new s21 ultra! Thanks a lot Alex

Am
Review №52

Alex the associate was amazing! Recommend!

Sc
Review №53

Alex is a very helpful rep!

Ma
Review №54

Nick and raiven were great

Vi
Review №55

I had a good sales person he helped me decide what phone to get and what case to get all the stuff I needed for my phone, he was very pleasant and the rest of the workers in here too.

Ki
Review №56

ALEX IS A VERY HELPFUL WORKER AND VERY INFORMATIVE

Cr
Review №57

Very welcoming atmosphere staff was very helpful took very good care of me set everything up with definitely recommend the store

Mi
Review №58

Yes I was very happy with the service year guys were up straight forward at the artist and a and everything very good the prices and the service personality thats excellent.

gu
Review №59

Alex was very helpful and informative highly recommend!

Mi
Review №60

Had a very small issue, but was fixed fairly quickly by CS and my sales rep. Thank you .

Ch
Review №61

Everybody is friendly, its a great store, worked very hard to get me the best prices possible!

Jo
Review №62

Alex was great and helped upgrade to the new iPhone 12

To
Review №63

Excellent service at this location! Not only have we came here to get better devices but we saved money as well and take care of the people in service as well! A+!

Kr
Review №64

Very helpful staff. Kevin was super knowledgeable and honest. If he didnt know a spec he didnt just guess he said Im not sure and then looked it up. I appreciate that. He was patient with all of my questions and was very personable. Made the time go by quickly which was important because my husbands wing stop order was getting cold lol. This was my first time at this Verizon store but it will definitely be my home base from now on.

Mi
Review №65

Went here to get 5G sim card in my new phone. They put my 4G sim card in and lied to me about it being in my phone after i sat there for 2 hours. THIS STORE SUCKS DO NOT GO HERE!!

Al
Review №66

I am updating my previous review. I had a misunderstanding with Nick but he resolved all my issues as he promised. The issue was with Verizon not the store. I’m happy with my purchase & experience at the store with Nick & David. Thanks Nick for resolving my issue.

De
Review №67

Had a problem and in two minutes it was taken care of. Very friendly.

Br
Review №68

Alex is very helpful and imformative

Ma
Review №69

Alex is very energetic and helpful!!

Ka
Review №70

Great customer service and helped with everything we needed and met our needs ...thank you Ryan !😀😀😀

St
Review №71

Alex and Nick are the best!

La
Review №72

Alex was very great in service

Ki
Review №73

Raiven and Alex were super helpful.

Da
Review №74

Great customer service definitely pleased with my experience today in the store Ryan was great he went above and beyond to help us switch from tmobile and go to Verizon reccomend Ryan at the Lincoln park location on southfield

Da
Review №75

They were cool..clean store

ei
Review №76

Paul was extremely patient and helped me research any questions that I had and recommend to everyone to see Paul!

Em
Review №77

Paul was extremely helpful and knowledgeable. He helped me decide on a plan and phone that worked better for me. All while dealing with my unruly two year old. We will be back to this store again.

Mr
Review №78

Very aggressive. Tried to get me to upgrade beyond what I needed. Never actually asked me what MY needs were for my phone. Ended up getting better value at Best Buy

Ni
Review №79

The service in this store was amazing. I went in about a half hour before closed and they were not rude and didnt try to rush me at all. Nick found a better plan for me that gave me more but costs less! I got a better phone and Im paying less than i was before i went in. They also helped transfer everything from my old phone and they registered my screen protector for me. I would highly recommend this store.

ti
Review №80

Close to home everybody has always been super helpful

Ka
Review №81

Ryan and David had great customer service.

Ja
Review №82

Nick Y and Alex are the best

To
Review №83

Ryan and riven were very helpful.and invested a lot of time for us, to explain us everything we wanted to know...definitely the best costumer service we have received in a long time... we will come to this store from now on...thank you

Jo
Review №84

Paul switched me from ATT to Verizon within like 30 mins. In and out. Good stuff

Ju
Review №85

Came in with issues. Manager Nick sat down with me explained everything from A to Z went over my billing and my phone issues. Went over some new options was able to save me money and get me a new phone. I will never go to Best buy for a phone again. Thank you Nick your a very helpful patient young man.

Ni
Review №86

This comment is only for this store not Verizon in general. The store hadhighly skilled personnel that do their best to help the customer. Very polite and honest. Very capable technically.

Mi
Review №87

Service at this location was outstanding. Paul was very knowledgeable and patient with explaining things. Have a vacation home and he helped with an issue that will make it more enjoyable in the future.

ch
Review №88

Everything about this location is perfect! Top notch service, all employees were nice and helpful. Nick went above and beyond to help me didnt let me walk out the door until everything was done and I was happy.

Sc
Review №89

Very nice and understanding people highly recommend them. They are there to help and made all my frustrations caused by the Allen park store disappear.

st
Review №90

Ryan and Raiven were both very knowledgeable and courteous!

Bu
Review №91

Manager Nick was phenomenal have been dealing with him for years! Have been dealing with him private comes out to my house to set up our phones always gives me the greatest deals on Verizon! Thank you again Nick appreciate all the help!

Ti
Review №92

Paul took his time and he was great. Helped with any question. Very attentive and honest. Very friendly 10/10.

Ke
Review №93

Nick is amazing. I came in with a situation of a lost phone and I was leaving to go out of town tomorrow so it was critical that I replace my phone. He made a minor miracle happen for me and I will forever be in debt to him and to Verizon. You have a star on your hands and I hope you take care of him. If not, your competitors are going to steal them away. Excellent service. Five stars. Represent your company exceedingly well. That sou Nick is amazing. I came in with a situation of a lost phone and I was leaving to go out of town tomorrow so it was critical that I replace my phone. He made a minor miracle happen for me and I will forever be in debt to him and to Verizon. You have a star on your hands and I hope you take care of him. If not, your competitors are going to steal him away. Excellent service. Five stars. Representative your company exceedingly well.

Re
Review №94

Paul was awesome! Best Verizon store Ive ever been to. Went to the store on Christmas Eve. Great service!

Ch
Review №95

Excellent services and work hard to give the best deal possible

To
Review №96

Alex is a very great rep!!!

Fi
Review №97

If you are in the Lincoln Park area and are looking for a new phone go check out my boy nick at the Verizon store, he will take care of you. He very knowledgeable and professional. He explained everything and was very patient and made the transition smooth and easy.

Ti
Review №98

Alex is a very good worker and very informal!!!

Ru
Review №99

Alex was very great and was very informal!

He
Review №100

Customer service from manager, Nick is unbeatable... never been taken care of so well! Brand new clean and beautiful store. Had all the phones I️ was looking for my family and I️, with a huge selection of accessories. Really appreciate him looking into my account and saving me money! Will definitely be returning for all my future needs.

Information
14 Photos
100 Comments
5 Rating
  • Address:1887 Southfield Rd, Lincoln Park, MI 48146, United States
  • Site:https://verizonwireless.com/stores/michigan/lincoln-park/legends-wireless-lincoln-park-1242822/
  • Phone:+1 313-914-5676
Categories
  • Cell phone store
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:10AM–8PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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