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PhoneWorld Tropicana
2625 E Tropicana Ave F, Las Vegas, NV 89121, United States
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PhoneWorld Tropicana
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Kr
Review №1

My experience here was beyond amazing. The man that helped was very friendly and easy to talk to. He gave us two free screen protectors after fixing an iPhone 8 screen. It took about 20 mins to complete everything and have us out the door. 10/10 recommend this place for good, fast & affordable service:

Jo
Review №2

First time at this location and will definitely be coming back! Staff was very knowledgeable on the equipmant and accessories they were selling. Picked up some neat IPhone cases for a great price as well

Ke
Review №3

Great customer service. Honest salesman. Decent products. He also buys quality electronics.

He
Review №4

Very nice place owner is very friendly. We bought a phone there a few weeks ago, we brought it back because it had a problem with the camera and he fixed it with no charge, he was very honest, definitely recommend!

Ko
Review №5

Alex at the shop was so helpful we had a million questions and he answered all of them! Got a new up to date phone AND a free case good looking out brother🙏🏽!

j
Review №6

Saki is the man. He has a great knowledge of phones and always gives the best prices around town. If he dont have exactly what you need in shop he can get almost any device you want. Reccomend this place to anyone needing a phone or repairing a phone.

Ar
Review №7

Phone world is awesome, they always fix the problemSakhi is awesome awesome awesomeThis is the only place I go to fix my phoneAnd they’re fun and friendly ❤️

Ro
Review №8

Best place to find what u need, phones, tablets, mcs, Apple, Galaxy’s, etc .. 5 star place the guy there help to find exactly what I need and no expensive at all

Sh
Review №9

Good prices and got my phone done fast

er
Review №10

Great experience here! Very friendly and speedy service I will definitely go back and do business

Da
Review №11

Roya was great help phone world is a great place to check out for FREE PHONE CASES.

Te
Review №12

Service was fast and great he said 30 mins but it took less than that. Satisfied customer

Mi
Review №13

Sold two phones here that others declined to purchase. Thank you PhoneWorld. Also the employees were extremely helpful.

Br
Review №14

Came here today looking for a new phone. I got a iphone 11 at a great price!! Was in and out within 15 minutes and even got a free screen protector and phone case☺️ Definitely will be coming back whenever i need a new phone!

Ch
Review №15

Great service, sold me an iPhone se 2020. Helpful with setup, fast and quick.

Sa
Review №16

Great service, great pricing. Highly recommended.

Ca
Review №17

The owner is very rude and they have a sign that they give you 7 day guarante and is not true i but 2 tables and hey didnt work and he charged me a 20% restocking fee and he kicked me out the stor because i told him that it wasnt right because the tables dont work and it was my 2 day back and forth with the tables i left the tables because he seed he was going to fixed them and they were the same and he still was mad he didnt return me what i paid for the tables i paid $450 + tax and he only returned me $390 please people be careful dont do business with them he was 3 locations the owner is very very rude.

Th
Review №18

Grabbed a phone for my daughter. Lisa was a great help!

Ca
Review №19

Great service! Ramon was really nice and helped us out.

Me
Review №20

Quick and efficient service with great prices and varieties

YA
Review №21

Great speed an professional, a all-star service.

Ja
Review №22

The guy who works here is nice he didn’t try to talk to me like i was not “tech savy” like other places I’ve been. He also referred me to a place for another phone i have to sell. Very kind and professional

ke
Review №23

Update: the password wasnt given to me however I was able. To call in and get it without any problems. This is a pretty cool place with grate prices. Just make sure you have all you need before leaving.Why wouldnt you take the password off for your customer after a item is purchased. I needed this laptop for a meeting 9 am this morning. You guys do not open till 10 am. Im up at 3am trying to remove a password. Smh

Sl
Review №24

Tried selling my OnePlus N100,had a small crack in the corner and told me he couldnt take.

Ka
Review №25

They have the best customer service.I was so happy with the outcome that I continue to come back and being a faithful customer for over six months now! awesome company..

je
Review №26

It was a good experience coming and my phone looks brand new

Po
Review №27

Had a great info filled conversation with Souna.. Best customer service I’ve seen in a while .you will be pleased at Phone World Tropicana

Ja
Review №28

Great place to get a deal on a new phone would definitely recommend to anyone in Tropicana to shop here.

Da
Review №29

Phone world is the S**t I love this place always on time have all parts an always have great prices special shot out to the boy RAYMOND!!!!!come check him out he’ll get your right

Aa
Review №30

Raymond (my tech) was awesome. This is the only place I take my phone to for repairs. Best prices, friendly service, excellent work and done quickly. The best!!!

Je
Review №31

Nice service, fast service, got my vote.

St
Review №32

Thanks for helping out our buddy on getting him into another phone fast. Get customer service.

Re
Review №33

Sakhi and his staff are amazing. Bashir from Sahara is a better tech than Ray

Co
Review №34

Bought a OnePlus 6t from this location. Was told that it comes with a case. I was told by the female worker that she has one in the back somewhere, but couldnt come across it. She wrote her name on my receipt and told me to call back later on in the week so they could let me know when to come pick it up after they found one. She was very kind and gracious.I call on Tuesday and ask if they found one, I was told no. The gentlemen writes down my number so they can call me when they come across one. I called again that following Saturday, a week after I bought the phone, and I was told they dont have any in stock. Either a case was sold to someone else and no one bothered to call me, or someone was too lazy to go look for it.I initially came across this phone on OfferUp. I was expecting the listed price to be the final charge, including tax. They dont detail the tax until youre getting rung up in the physical store. Ended up paying $25 more than the listed price on OfferUp.Phone works fine, no complaints in that regard. They just need workers that are more up-front.

Lu
Review №35

Souna was the best possible help I could have gotten at this store I showed up she did everything I needed got me great deals on all my accessories I got a new phone and a case and walked out feeling very very impressed with their service with a smile and great deals recommend highly

Ad
Review №36

Excellent service. Souna was very helpful. Nice selection of devices.

Pa
Review №37

Kenny was awesome, he took care of me and provided me with exactly what I wanted! Great customer service!! I highly recommend you come here for your gadget services and needs!!😀🤙🏽

Ja
Review №38

Very Knowledgeable about phones. Great prices!

ma
Review №39

Called in for phone cases.... a little late but anything is good for me . The person answering the phone was polite and willing to go out his way to answer my 1 question and I was happy with that 😌💜

Ti
Review №40

Awesome place 👍👍😁 great service and awesome and workable prices. Got a hotspot, phone and accessories for Verizon and I couldnt be happier! 🤣🗾📲📱💯‼️I will definitely doing business here from now on! You w am

De
Review №41

My experience at Phone world was great! Kenneth at the front desk made sure I was taken cared of and help me find what I needed. The man in the back Sahki was very helpful and helped me find the right laptop I needed, excellent customer service from both of the workers. Customer satisfaction at its best 👌🏽 Definitely reccomend.

Ke
Review №42

My experience at Phone World was great! Thanks to Raymond! Would recommend this place.

Pa
Review №43

Great service. Very pleased with. The service

Ca
Review №44

Kenny, Raymond, and Sakhi the best phone repair man in business didn’t take to long to fix my phones and I pad

Ta
Review №45

Kenneth was excellent- great personality. Very knowledgeable! Thank you !

Eu
Review №46

Kenny just got me an unlocked iPhone 8 plus for dirt cheap. If you want a good deal this the spot

Sa
Review №47

These guys are truly the best! Visiting Vegas for a work event, I needed a screen replacement ASAP so I did a quick google search and found them (I was sold with the good reviews). I show up to the shop with a broken, coming off, malfunctioning screen and asked for an ETA to get the screen replaced. They told me it’d take about 30 minutes (Incredibly fast!) so I was like, “Sure! Let’s do this!” I come back before the 30-minute mark and my phone is ready to go! Like new. Crazy! They cleaned up the mess that the previous guys had done with my screen (I had a third party, discontinued screen and the glue was bad as well) and now my phone has an authentic screen and it looks and feels like new. Ah! And the price was great as well! The service = top notch! My boyfriend will be going there in a couple of days to get his phone screen replaced as well. No joke, you’ll be super happy with the service and the excellent work they do. Thanks guys!

Ta
Review №48

I bought my phone Saturday, didn’t activate it till Wednesday. Noticed a problem with my screen on Thursday, called them & they had me come in & they fixed it right away. They have been super nice and helpful both times! Definitely going to keep coming back.

Yu
Review №49

The people here is always patient with my mom whenever she comes in for whatever reasons . Will recommend

ra
Review №50

We purchased iPad Pro & penFrom Kenney, he was very accommodating & friendly.Great customer service. Store is nice & clean COVID-19 ready!We will be back.

ca
Review №51

Kenny and Raymond best repair tech ever took myiPad,Apple Watch in to get it fixed. Will Return if they break again.

Fu
Review №52

Great Establishment. Called in to make sure they had iPhone. Got here and got a deal on two. Two great iPhones with no problems. And a free case. I will definitely be back. Thanks once again. See you guys soon

Pa
Review №53

Great, fast service. Super personable. Highly recommend- would come back again (if my phone cracks) great prices!! Super friendly staff great

Ki
Review №54

I give this place a thumbs up. The people are nice. Raymond is cool and next time you should ask for him.

Me
Review №55

Wish i could give no stars!!. This place will rip you off!!!And when you try and return their items they take money from your refund!! Be careful before purchasing here. I bought a phone here and they gave me a charger from the dollar store and it messed up my phone. The PS3 i purchased i paid $90 for it and was only returned $70 after the thing was busted. This place is untrustworthy. Your better off going to Offer Up or even your local crackhead!

li
Review №56

KENNY, SAKHI, and RAYMOND here are great with phones and the customer service is amazing thanks guys

Sa
Review №57

Do not go here they sell you broken and stolen phones

Ma
Review №58

Phone world is the best very professional and amazing prices. Great customer service. I will definitely recommend

Ju
Review №59

Worth writing these guys a review so that they get credit for being really good at what they do - fixing and selling used phones. They are two brothers and seem like professionals to me. It would appear they have been fixing phones for a very long time. They fixed both my iPhone 6 and my girlfriends iPhone 5 for a VERY reasonable price compared to what the apple store and other apple certified stores were selling. These guys apparently use apple certified parts as well. So yeah, if you are cheap, come here, these guys will take care of you and you wont be disappointed. In fact you will be happy these guys gave you a great deal.

Mi
Review №60

Really do love this place however its location is really holding it back.As far as their prices, friendliness and phone selection I give them 5 stars.However every time I visit this place, something happens in the store. For example last week I came to check out some iPhone 8s, literally as soon as I walked through the door the girl in front of me gets into a fist fight with another customer!It took management a little bit of time to break things up but this is the second time something like this has happened to a store in that area and I witnessed it.

Iv
Review №61

These guys are the best in Vegas I’ve came here and upgraded my phones or when they have Broken. Super trust worthy very knowledgeable and the prices can’t be beat!!! Highly recommend them!!

Jo
Review №62

Third time coming here, every single time get a good deal. Great customer service and very quick to get you in and out the door happily. Will definitely come back for a fourth and fifth time and more.

Ky
Review №63

Kenny helped me and had wonderful customer service !!! Will definitely be back !

An
Review №64

These guys are honest and friendly. I had a lot of questions and concerns. Bashir had answers and patience. I got a good deal on my phone, comparable to the lowest prices I saw online, but without the worry about getting a lemon.

Va
Review №65

Everyone was extremely helpful when we came in to fix my daughters iPhone 5c and repair my 7 plus. They work with you especially if your on a budget. Would recommend if you need a phone or need to repair a phone Go to Phone World

Lo
Review №66

My experience with this guy has been great so far.. But Ive experienced minor issues.. I purchased an LG K7 a few months ago.. The phone was perfect! Today I purchased an IPhone 6.. The back of the phone has lots of scratches and the phone charges when it wants. Im not sure if I should return the phone but Ill definitely be giving them a call in the morning. The iPhone was $275 but they could have went lower knowing the phone wasnt in great condition. I cant even get a clear case because the back of the phone is so scratched up. Then he told me the screen protector was $10 and the case would be half off so basically the case was $10 as well.. Thats $295 why was I charged $319? You mean to tell me the sales tax is $24?? Im not understanding.. I am very upset

Ev
Review №67

Guy here sells his stuff on offer up as well, was very rude and sarcastic and unprofessional. I highly suggest you avoid this business. They are cruel people and just want your money. And will make threats to you over marketplace apps. If I can find out who it is. I’m gonna keep posting horrible reviews

Wo
Review №68

Really nice people. Great place to go to for cheaper products. Screen protectors, apple products, androids, etc.

Ch
Review №69

Very nice & helpful people, good prices on the phones. Definitely will come here again

Br
Review №70

Just picked up my phone! Great customer service very professional and helpful with a smile. Prices are very reasonable. Got me together within 10minutes

Ju
Review №71

They were very helpful here and gave me a iPhone 8 Plus practically brand new for a great price. I will definitely recommend them to others. I cannot wait to set it up with BoostMobile. They have so many different phones for different carriers.

ki
Review №72

Super awesome, fast service and very friendly employees! They fixed my iPhone with in 10 mins for a very inexpensive price! Thank you so much! I will be back to fix my computer screen!!!

Ha
Review №73

These guys are the most amazing people took care of me and also have a great sense of humor if you want have a good time come down via phone get half off I jus these guys are the most amazing people took care of me and I also have a great sense of humor if you wanna have a good time come down buy

Mi
Review №74

Great service come here to get all my phones & accessories! They take care of me on whatever i need highly recommend this place! Sure will come back in the future!!!

Su
Review №75

Went in for a cracked iphone touch screen. They fixed it super fast and now it looks brand new. Great prices, great work...what more could you ask for?!?

Mi
Review №76

Took my wife’s iPhone 7 to get a battery replaced and when they replaced the battery it needed to be charged. New battery was dead( no problem), when we got home and charged the battery we noticed the home button no longer worked. I called them right away to let them know and was advised to bring in the next morning so they could look at it. So far no problem, but next day they looked at it and gave it back and said that I need to take it to the Apple store to get reprogramed and that it was free. I went to the Apple store and after having a Tech. look at it they told me that the part was damaged either by using the wrong tools or from replacing the battery. It will cost me $170.00 to replace. It was in the care of Phone World and during the time as they was working on the iPhone weather by accident or neglect they broke my wife’s iPhone.instead of taking responsibility to fix it the blew me off to pay $170.00 to fix what was broken by them while in their care.

Te
Review №77

Jamila gave me excellent service today! She was quick and friendly. Definitely will be returning for any of my phone needs.

G
Review №78

Bought a note 8 and worked great gave to wife and got me a note 9 . Sales person was the greatest person and sale person I have bought from phones work great I would give a 10 stars if it had it

Mi
Review №79

I had a great experience at phone world.The owner was very patient,he took his time to explain what I was purchasing.He also has the best prices for iPhones. I was in Vegas on vacation and purchased a iPhone 6 and when I say he give me the Best deal ever! I will recommend anyone who lives in Vegas or on vacation! And need any type of phone service! PHONE WORLD IS THE PLACE TO GO!😍💯💯

Ar
Review №80

Very helpful and quick service!! Definitely would recommend!

Jo
Review №81

It’s very nice clean. People here are very respectful and you’ll have a nice time here

Br
Review №82

Great customer service, reasonable prices.Used, gently used phones and other electronics

Ad
Review №83

Great service good deals thanks kenny!

Ch
Review №84

They very respectful and honest when selling their merchandise. Also have great deals on anything your looking for or willing to purchase.

Ma
Review №85

Best place to go to get you the phone that you want and deserve! Highly recommended

Do
Review №86

This place is amazing, recommend to others. Sakhi was a very professional and polite. I brought several items in to sell they took them all . Well worth the time drive. Great job .

Li
Review №87

The employees are the best great prices an very nice staff

ma
Review №88

Great customer service check them out!!Ask for Kenny

St
Review №89

The guys here are very helpful no hassle or pressure to buy any thing they do lay away and there is no problem getting the credit applied when you come to purchase too notch in my opinion

Tr
Review №90

I was able to swap in my old phone WITH cracks for a really good in store credit, great business and awesome people to do business with. 5/5 stars I’d recommend to anyone wanting an unlocked/carrier phone!

Li
Review №91

Nice guys. Great friendly service. And good prices

No
Review №92

Phone World may seem like your typical cellphone store.. But looks can be deceiving. This team goes above and beyond for their costumers. They do their best to help you out and do so genuinely. I went 3 times in a span of 4 days because of some technical difficulties (through no fault of their own) and instead of feeling agitated by the third visit, I left completely satisfied. There are plenty of cellphone shops just like Phone World around the valley, but if you are looking for quality service look no further, I certainly wont! Thank you for an awesome experience guys!

GM
Review №93

Quick service! Very friendly!Got my screen fixed in less than 15 minutes!Recommended great stuff to keep my phone safe!Thank you! :-)

Te
Review №94

Simple easy to the bone. Never had any problems with purchasing a phone from here, let’s cheap then most places and have a good deal on warranty.

El
Review №95

Great people! Excellent work Raymond -Main tech at PW!

Ja
Review №96

I needed to replace my phone so I called them Called about an iPhoneAsk price.Stop by 30min later and pick up a phone.Price was same as I been told over the phone.Very good and fast service.

Ti
Review №97

What a good place to get phones for a reasonable price! I just got an iPhone 6S Plus for a great price! Love it!Perfect costumer service

Ca
Review №98

It took a little over a month to update the software on my Mac, however I cant use it because the password he told me it was is wrong and I live over 30 minutes away from him. I still havent received a response on what the password could be.

Pa
Review №99

Alex and Jamila were very helpful! They did a fast and awesome job fixing my screen! It was an easy fix and for an affordable price.

As
Review №100

This place is awesome I got my front camera fixed for like 60 bucks was in and out in less than 20 minutes!

Information
49 Photos
100 Comments
4.7 Rating
  • Address:2625 E Tropicana Ave F, Las Vegas, NV 89121, United States
  • Site:https://phoneworldtropicana.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 702-888-3678
Categories
  • Cell phone store
  • Cell phone accessory store
  • Mobile phone repair shop
  • Phone repair service
  • Telephone company
Working hours
  • Monday:12–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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