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My Mechanic Auto Service
2250 S Maryland Pkwy, Las Vegas, NV 89104, United States
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My Mechanic Auto Service
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Je
Review №1

100% recommend!!! Seriously, my wife and I are considering moving here now just so that they can take care of our cars and chat with Kathy, Bonny, and Suzanne (sorry if the spelling is wrong!) We were just passing through on a road trip and I called in on a whim hoping to get a quick oil change before the latter end of our road trip. When I called I was surprised by how friendly the voice on the other side of the line was. It was definitely a nice change after talking to multiple other shops. They got us in immediately for an oil change.In passing we mentioned we were on a road trip and they did a quick inspection for us to make sure we were all good to go. They noticed a few little things that they recommended we get taken care of eventually - but didn’t pressure us into making any repairs that weren’t necessary to make it home. They did recommend a new battery and after looking at the readings, I agreed. Their normal supplier didn’t carry the battery we needed, so they called around town for us and found our battery while we all chatted away with the owner. In no time flat we had the new battery and the oil changed, and we were on o ur way!!Thanks again!! We will definitely stop here next time we need any work done in Vegas!

Je
Review №2

I found myself in a position where I bought a car and it immediately broke down. I just happened to push my car across the street where I broke down These guys customer service was great they became like a second family to me. They went above and beyond. I could have easily been taken advantage of do to my desperation yet when they couldnt figure out the problem at first they put about 15 man hours in and only charged me for three . Knowing my budget they didnt just replace a bunch of parts and because of a new job they prioritize getting my car fixed as fast as possible. Like I said they became a family and became concerned at how badly I needed my car and they made it happen for me. My car runs great Im able to get back and forth to work and I will forever go to these guys now I highly recommend these mechanics.

Me
Review №3

I would thank them for the best service and a very quick one too! And they made me smile all the time I was waiting.

Li
Review №4

Great Experience everytime and they always get me taken care of so my vehicle is fixed in no time!!

St
Review №5

❗️AVOID❗️CAME IN FOR ONE THING AND LEFT WORST OFF. I had came in for a axle bearing replacement which I was quoted over the phone. The person who does the administration or Person of contact asked me if I’d like a diagnostic test my answer was “no, this is a used vehicle we can do this all day” she calls me the next day and says “ your diagnostic test is done”. From that moment It was clear that she did not listen to me. Suddenly 350.00 become 1,900. I stated that I did not have the money. They had given me several options to finance to the repairs. I had agreed to pay 800.00 dollars. Fast forward to the day of pick up they say “wait we need to jump your vehicle”. I was extremely puzzled as to why they’d need to jump my car. THEY HAD BROKEN MY GEAR SHIFTER NOW THE KEY CANNOT BE REMOVED. NO ONE IN THE ENTIRE ESTABLISHMENT APOLOGIZED. When I asked about a solution, I WAS TOLD TO GO TO PICK A PART. LITERALLY INSULT TO INJURY. I SPOKE WITH THE MANAGER AND HER WORDS WERE “I CAN GET THIS FIXED FOR 500.00$. I wouldn’t recommend this establishment.

Ja
Review №6

I had problems while traveling. AAA towed my car to them on a weekend. They gave me great service and got me on my way by closing time on Monday. They communicated with me and provided a safe, friendly, cool place to wait. They were great and my car is operating well. I had my own mechanic check it out when I got home and everything was done well

Je
Review №7

Great auto shop! I love how professional they are and treat you like family! I will be recommending all my friends and family to this shop for any issues.

Op
Review №8

Do not go here!!! unless you want to be ripped off!!! Paid $3500 for oil cooler replacement but the problem persisted. when I brought it back for warranty they wouldnt honor the warranty and just tried to sell me a part that had nothing to do with the problem. I ended up fixing it myself. I wish I would have just fixed it myself before bringing it to these thieves.

Jo
Review №9

Bonnie and the rest of the ladies working were AMAZING! I was in a bind and running late, they got me in right away and back on the road when everyone else i had spoken with turned me away. Great people. Great customer service. Great work. I would HIGHLY recommend this shop! THANK YOU AGAIN FOR EVERYTHING!

Da
Review №10

Great Experience very honest staff and personnel.Came in for a vehicle inspection today, they were up front and again honest. Not the usual for a repair shop in my experience. And all the women work in the office that was great nice touch. Im in the automotive industry for the last 14 years Recommend 100÷ 10/10.Ask fir Bonnie

Al
Review №11

Serendipity! I was on a road trip in a old-school Toyota, and after roughly 1k miles from Seattle I sprung a power steering leak. Not everyone wants to work on a rig that’s almost 25 years old, but Suzanne didn’t bat an eye and took great care of the truck. They too had a appreciation for classic Toyotas! It’s nerve wracking getting a mechanic on a road trip, couldn’t be happier with how it panned out, the whole staff was a treat!

Fr
Review №12

I was a walk-in never been there and they were very professional and knowledge and had the work done on time

Ke
Review №13

Very reasonable and helpful, detailed estimates for repair work, excellent customer service, and massage chairs ! 🥰

Ta
Review №14

They were fast, professional and the nicest people ever. Very welcoming and willing to help/answer all questions. Will definitely be coming back when I need any future services!

Ta
Review №15

I had a wonderful experience here the ladies at the front desk were so helpful and nice and funny 😁 They told me what was wrong with my car and gave me very fair prices. On top of that they have a wonderful waiting area with a very comfortable couch and even massage chairs you can use to relax while watching Netflix on a flat screen. This is definitely my new and only choice for my mechanical needs I would recommend this place to anyone who needs service. 😎 Thank you guys love you all Tamara Skeem 🤓💯

Sa
Review №16

I received excellent care cudos to Suzanne and Johnny. Thank you.

th
Review №17

Bonny is the most amazing person, Ive been a returning customer since I moved to Vegas. Ive also sent all my family and friend there and theyve treated them with the same expert professional services that I received.

AL
Review №18

Great shop! I always come here to get work done, don’t get this my mechanic mixed up with the other one because they are two separate shops. This is the Original! Great place to be, only because of the people that work there.

To
Review №19

Absolutely the best place to take your car in Vegas! These folks are professional, friendly and legit. Did the job right the first time AND charged a fair price. Ill definitely be back!!

SH
Review №20

My experience at this shop was short and sweet. I made an appointment, was seen right away and out in no time. There is a comfortable lounge area to wait in, and the shop keep is even nice enough to make small talk so you arent too bored. Thank you.

E
Review №21

Having only been in Las Vegas less then a year, and needing a quick fix after hearing some good reviews by word of mouth, I thought I’d give My Mechanic Auto Service a try.I showed up out of the blue, and may have hit the right time, but even as they seemed busy they were friendly, prompt along with a fair price.Highly recommended, and I’m actually looking forward too going back too get my oil change done soon, not only for quality of service but the GREAT customer service as well!Two thumbs up! Five stars!

Ad
Review №22

It was the worst customer service I have ever received. They pulled my car in for a diagnostic and didn’t find the problem n still charged me they ladies inside were horrible and very rude I high suggest not going here

JR
Review №23

I’ve been having a reoccurring problem for almost a year now with my car that causes it to not start at all. the folks at my mechanic are progressional, honest, and although a little pricier than most, you’re paying for the peace of mind knowing every time you start your car, it’s efficient and running as it should. could not be more impressed and will be using them further.

wa
Review №24

Took my truck in for diagnostic. I explained that the exhaust manifold was glowing red and fluid gushed out of the transmission when hot. They called me back and said the transmission was the problem. Said the fluid was burnt. They didn’t resolve my glowing manifold issue or even took a guess at it. The paperwork that I got from them didn’t mention what was done to the vehicle or specify what code the scanner showed indicating it was in fact my transmission. I drove the truck almost 600 miles back to San Francisco without a problem. Took it to my regular shop here and turns out my transmission is perfectly fine. The problem is my both of my cats need to be replaced. Another thing that was overlooked was that The transmission support was missing 1 nut and the other 1 was loose. The customer service was great! Just not happy with the service.

Ar
Review №25

Great customer service & didn’t wait long for my broken fender

Fu
Review №26

Thank you. Oil Change and air filter! :)

Ju
Review №27

They replaced a battery and 18 months later the new battery has been completely dead twice when I needed it most. I dont even want to take advantage of the 2 year warranty. Dont trust it.

Ca
Review №28

Honest work and no run rounds!! Quality work!! Staff is great, friendly, and TRUTHFUL!!

Ny
Review №29

They always take care of me and I have a foreign car. Thank u guys soo much my Rover runs like its fresh of the lot again.

Da
Review №30

The shop did an amazing job and very quick on my Buick also before this job AAA messed up on my dads car so I took it over to this shop and they fixed AAAs mess up so much appreciated to you guys excellent work keep it up will recommend 100%.

Ja
Review №31

Great And Fast service, thank you!

Be
Review №32

Best place in Vegas and job is well done. His a fuel pump in a 2006 ford 500 limited. They had it for a few days.. did a thorough check on my car. Picked it up And it runs great!! Thank you Value a plus

Gi
Review №33

This place is amazing and has the best people here their hospitality is amazing I recommend this place to everyone and they have great prices.

Ne
Review №34

Theyre very good people and professional.

Da
Review №35

They were very knowledgeable, courteous and fast definitely will be returning to this one.

Ja
Review №36

Update to my original review of 5 stars.If I could only give this business 10 stars! I recently came in with computer issues affecting my car. Nathan, a fantastic mechanic, went through the ringer trying to help my find a solution. We ultimately couldnt solve it -- but he helped me with the entire process, and was very honest and clear.I highly recommend My Mechanic. They are good folk with a good company!

De
Review №37

By far the worse shop ive been too. Truck came back worse than when I dropped it off twice. Wouldnt recommend. And owner who responded not a Yukon nor does it have over 200,000 miles wrong truck. You cant even get your response right smdh

Mi
Review №38

The owner and mike were awesome. They went above and beyond to help us. We will always bring our truck in if something wrong.Jason Grande and I thankful to come here first.Very curtius, helpful, professional and respect. Love u guys!

iP
Review №39

**AAA MEMBER REVIEW**READ BEFORE COMING HERE**I was told by female over the phone, that since it was a AAA shop, the diagnostic would be for free. I dont remember seeing a cost on the paperwork when she handed me a paper to sign. She held her hand over the paper, pointing to the lines. I never got a chance to see it. They also tried to charge me $451 for a part that costs $45 wholesale. I spoke with the AAA premium members mechanic line, and they agreed the price to fix it was outrageous. They also said the cost of the diagnostic was way too high given I was there less than 30 minutes and they didnt even put my car back together completely after finishing. I spoke with the AAA Member Services, and they said based on my information, theyll be moving to remove MyMechanic as an authorized body shop through AAA. They stated if this is the experience members are getting, they dont want to risk sending more members there. They refunded the diagnostic cost for me.

Of
Review №40

**AAA MEMBER REVIEW**READ BEFORE COMING HERE**I was told by female over the phone, that since it was a AAA shop, the diagnostic would be for free. I dont remember seeing a cost on the paperwork when she handed me a paper to sign. She held her hand over the paper, pointing to the lines. I never got a chance to see it. They also tried to charge me $451 for a part that costs $45 wholesale. I spoke with the AAA premium members mechanic line, and they agreed the price to fix it was outrageous. They also said the cost of the diagnostic was way too high given I was there less than 30 minutes and they didnt even put my car back together completely after finishing. I spoke with the AAA Member Services, and they said based on my information, theyll be moving to remove MyMechanic as an authorized body shop through AAA. They stated if this is the experience members are getting, they dont want to risk sending more members there. They refunded the diagnostic cost for me.

Ri
Review №41

I had my brakes done here about a year ago and was happy with the cost and speed of repair. A few months in my brakes started squeaking so I went back, they did their work and I was good to go. My brakes started squeaking again after a few weeks but I just figured its something I can live with. Jump forward a year and now the brakes are screaming once in a while, took the car in and they cleaned and adjusted the brakes and was good to go...until a few days later when the noises came back, back I go to the shop and everything got redone and now everything is great. My point is that even after a year they still provided excellent service and made sure that I was satisfied with the work, ive never heard of a shop that does that not even the dealer.

Da
Review №42

Dont know how to work on old cars.

Da
Review №43

Good service good prices

Ja
Review №44

Took my car here fix the AC and the alternator they fix the alternator. The AC was blowing full blast but wasnt blowing cold air, I had them put in a new compressor and now its flowing out not at full blast at all but somewhat cold and there is a major gas leak they had to have done something to my car I drove it to run some errands we ended up almost passing out in the car I then towed it home, I am not taking it back here I do not recommend this place I ended up spending $440 here and 75 for a tow which was a complete mistake save yourself time and money take your vehicle elsewhere

Is
Review №45

Been coming here for about three years and it’s the best mechanic I been to in the valley, they are honest and have never let me down. Plus they are AAA certified. Ask for Nathan, he took care of me and provides excellent customer service.

Xe
Review №46

Have had some issues with the car vibrating at 55mph and more. Went to a place in MT, they knocked some dirt off. Better, but the problem persisted. Sure thought it was some tire issue. Got those balanced in SLC. Drive down all the way to Vegas, still with the same problem. Kevin at My Mechanic drove my car, kept working on it and drove it again and kept working on it. Turns out, there was still a lot of mud on the driving train. He got it all off and the car is running super smooth again! Really thought Id have to invest hundreds of dollars to fix it! So happy I went to My mechanic. They are very friendly and fair! Highly recommend!

Su
Review №47

They are the best shop in Las Vegas

PL
Review №48

Bonnie is great. She understands my concerns about cost and never once tried to sell me on something I didnt need. As a person who knows nothing about cars I appreciate her patience in explaining what I needed AND WHY I needed it. Its such a relief to finally find an auto repair that I can trust! Big thanks to My Mechanic.

Ch
Review №49

Great shop! Fast and Quick. I was traveling from Cody, WY and needed to find a good mechanic. They are awesome and got me back on the road.

Lv
Review №50

If youre looking for shoddy workmanship overpriced labor then this is not the station to go to I couldnt be happier from the time they answer the phone the time I picked it up everything was four stars the price is fair they kept me informed I got my vehicle back better than I left it

An
Review №51

Top notch mechanics who know their stuff. Very professional and friendly service.

Ro
Review №52

Fast and friendly service and i recommend them coz they are affordable

Sa
Review №53

Fast and friendly. Great service and quality labor. Had my car back up and running the same day I brought it in.

Da
Review №54

The best people and service, the whole staff and owners are great ! They really take their time to get it right . Very lucky to find a reliable and fair car repair shop in Las Vegas on the first try .

fr
Review №55

I like that place.They diagnosed my car very quickly and and they quickly fixed the problem and most importantly I was not charged any money for it. I highly recommend this place for anyone who is having car troubles in a rush, or anything.

Do
Review №56

I like this place very much nobody cares like they do.

Ge
Review №57

Very unprofessional. Regardless of whether its an oil change, brakes, or full service every customer deserves to be treated with dignity.

Iv
Review №58

Great atmosphere, relaxing waiting area, friendly and caring staff.

Ko
Review №59

Great service and very professional and polite!! Thank you!!!

Sh
Review №60

Fabulous service quick and affordable...

C
Review №61

Thank you Bonnie and Nate for always being honest and doing a great job!

Da
Review №62

Starting my personal experience with my mechanic was not great at all at the very first impression everybody was polite and awesome and willing to serve as a customer when it was time to pay as soon as you drove away with very highly confident attitude that the vehicle is running great no problems and everything was fine nothing was told that there possibly be other issues that they didnt know about or how to fix what your electrical issue directly from the battery which is what powers the entire vehicle. I stated to my friend and it was a concern of our own safety because we got stranded in the middle of Las Vegas boulevard and Sahara when I asked want to do. I ask politely if they knew what it was they said they had no idea repeatedly. the mechanic after I asked you when we leave if theres any guarantee or safety that if we get stranded again they will be able to help us the owner said I dont know anything about mechanical electrical its not my responsibility and if you drive away in your car stops working Im not responsible for it because its not the reason. The car was brought here even though I checklist and I are done for an upsell a list of things that needed to be fixed and that was not the most obvious thing as soon as you open the engine is the battery the battery is what is obvious problem that everybody saw she and mechanic repeatedly said that they didnt know what it was and its not their problem so she continued to say if I wanted to go to court which I have no idea why she would even bring this up due to customer service and customer satisfaction the customer is always right is the saying. attitude was poor there is no apologies unapologetic not once did they say Im sorry did they say they just said not my problem off andb us off and said Im leaving and you decide what to do after taking $1000 cash only 30 mins prior. thats my personal experience on nobody elses. My friend has no sense of peace and security about his vehicles undiagnosed issues. I apologized and said thank you for the insight....and we are now stranded again and no help offered from the mechanic. Worst most unprofessional service and experience ever.

Br
Review №63

Good place to get your car fixed honest fair good service

Al
Review №64

Great service. Quality labor. Car was in and out same day! Thanks My Mechanic

Ed
Review №65

Having to deal with car repairs is always stressful but luckily everyone I dealt with at my mechanic was extremely helpful. I was impressed by their professionalism and how expeditiously my car needs were met.

LE
Review №66

Always great customer service and expert repair and maintnance work.

Je
Review №67

Good mechanic! Honest and friendly.

Ge
Review №68

Honest understanding and very concerned

Bo
Review №69

Hi, Im the owner and just wanted to let everybody know my website was hacked. I have over 90 some ratings and Im at 4. Something.

An
Review №70

Very friendly staff, very honest, I couldve been taken for a ride after another shop said I needed new alternator, staff at my mechanic ran tests and sent me on my way, my problem was fixed for free.

Mo
Review №71

Very helpful people

Me
Review №72

Diagnosed my car incorrectly and tried to have me paying over $1200 for a $400 repair.

Ki
Review №73

Good mechanics

Br
Review №74

Friendly

Information
29 Photos
74 Comments
4.1 Rating
  • Address:2250 S Maryland Pkwy, Las Vegas, NV 89104, United States
  • Site:https://mymechanicnv.com/
  • Phone:+1 702-650-3373
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5PM
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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